# Page 4 | Loom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Loom the right Screen Recording solution for you? Explore 518 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191187/Loom/reviews

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Loom

4.7 (518)

[View alternatives](https://www.capterra.com/p/191187/Loom/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 7th, 2026

# Page 4 - Reviews of Loom

## Showing most helpful reviews

Showing 76-100 of 518 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Zach W.  
Director of Sales and Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Why Choose Loom over Zoom?"

June 25, 2024

5.0

Pros

Super easy to use. Similar interface to Zoom, Skype, etc. Ease of recording and Chrome extension really boosted the product's usefulness.

Cons

The only issue was that one older person on my team would always forget to record, complaining about it being too hard to use. Turned out they never read any of the how-to's or the use documentation.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Loom

Much better features. Easier to use than competing SAAS. The collaborative features and the transcribing really make Loom the MVP of telecommunications video-conferencing software field.

Review Source

LD

Lashall D.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Loom preet good option"

October 14, 2024

5.0

My overall experience has been very good. I love using it directly from my phone. I dislike that I cant download my videos with the free version.

Pros

I like that Loom is so easy to use. You can record a video on your phone and then easily upload or send it to someone.

Cons

I dont like that you can't download ypur video with the free version. I didn't know this until after I already did the video.

Review Source

GP

Gastón P.  
Sales  
Information Technology and Services  
Used the software for: 6-12 months

### "user experiences w Loom"

August 26, 2024

5.0

Pros

Personalization of each link and automatically summarizes of each video

Cons

There are no big things that don't like about loom

Review Source

LH

Lucien H.  
VP of GTM  
Information Technology and Services  
Used the software for: 1-2 years

### "Loom is a must have tool for a remote first scale up"

May 9, 2024

5.0

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate high quality content. Loom is riding the way of video content crucial for internal and external alignment as you scale.

Pros

Loom is such an incredibly easy tool to use across the company. We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful capabilities via their rich feature set. Instant embed is a huge feature for us enabling you to simply copy and paste a link. The ability to measure insights and analytics on videos is important given we use Loom for external business development. In addition, the ability to tag others in a video, comment and engage supercharges your ability to work seamlessly across timezones. We have employees all over the world so it's crucial.

Cons

The biggest challenge was whether we actually choose a dedicated video platform (additional charges + additional learning internally and yet another tool). ClickUp is getting far more sophisticated with recordings and of course, you want to consolidate as much as you possibly can. In saying that, in the end, Loom is too good and we decided to use alongside other tools.

Alternatives considered

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Review Source

CA

Cristian A.  
Ceo de la empresa  
Marketing and Advertising  
Used the software for: 6-12 months

### "Excelente software de grabación para hacer tutoriales"

July 3, 2024

5.0

Pros

Grabar procesos de forma rápida y eficiente.

Cons

Precio del plan en dolares en argentina y latam.

Review Source

Carlos Fernando M.  
Sr Opportunity Generation Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Loom can cut meetings, help you train, and help you sell."

May 2, 2024

5.0

It has been wonderful! I have saved my time and that of my teams. The company has used it as a way to break the ice with prospects and it has been effective.

Pros

It's so easy to get started, just connect, provide permissions, and you're ready to go. Getting into it and using is effortless.

Cons

Editing isn't hard, but it can be confusing. At times I was unsure if I was deleting the selected portion, or the rest of the video.

Alternatives considered

[Vidyard](https://www.capterra.com/p/125653/Vidyard/)

Reason for choosing Loom

We were already using the free version, and we were just more comfortable with it in the end.

Review Source

AP

Andy P.  
Director  
Marketing and Advertising  
Used the software for: I used a free trial

### "Good quality screen recording"

July 3, 2024

4.0

Decent screen recorder. Worth checking out.

Pros

Loom helped make popular the concept of sending screen recordings via a link. After you record a screen-share its quickly uploaded and a link to the video created. It does this much faster than Google drive does.

Cons

Sometimes with software like Loom they start with a great concept eg easily make screen recordings that can be quickly shared via a link but then in an effort to improve it they add lots of options that you dont need so the UI is a bit cluttered.

Alternatives considered

[ScreenPal](https://www.capterra.com/p/203114/ScreenPal/)

Review Source

SD

Suzanne D.  
HR Manager  
Hospitality  
Used the software for: 1-2 years

### "Team Communication Made Easy "

June 3, 2024

4.0

Pros

I like that the communication is fast and flawless It makes collaboration easy We can easily record sessions

Cons

No bad experiences with Loom. It is all good.

Review Source

IV

Isabel V.  
Content Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Training and documentation made easier"

May 30, 2024

5.0

Great tool, although there's always room for improvement.

Pros

Loom makes training and collaboration super easy. It permanently lives on my desktop, in case I need to show a team member how to do something. I think any team with Customer Success activities or that works with multiple digital tools that require onboarding needs to use this.

Cons

On Mac, it "bounces" off your Mac Deck frequently. It is always refreshing and it is distracting. Sometimes it doesn't save your preferences (such as recording with your mic off), but it is easy to adjust. Sometimes, it feels a little bit invasive. The Autotranscript is very useful, though most of the time is not 100% accurate or doesn't highlight the right topics.

Review Source

AFH

Ahmet Furkan H.  
Software Test Engineer  
Financial Services  
Used the software for: 1-2 years

### "Loom Review"

June 4, 2024

5.0

Pros

I have used Loom for bug reporting. It is a very useful product for bug reporting. I like mostly that Loom creates links and the record can see everybody that has the link. It is very easy to use to report bugs. My favorite screen recorder tool for testing.

Cons

If I don't have the premium the records limits are very less.

Review Source

Marie Joy T.  
Virtual Assistant  
Retail  
Used the software for: 1-2 years

### "A valuable tool for newbies like me"

May 2, 2024

5.0

Pros

As a newbie working as a freelancer, I am sometimes having difficulty understanding the instructions given to me by my client. But with the help of Loom, my client is able to provide and guide me thru the process using screen recording. In that way, I am able to finish the task on time and accurately. And it saves time since I can just watch the video again without needing to call or talk with my client.

Cons

The site sometimes crashes and the video recorder won't record despite clicking the button several times.

Review Source

RF

Rodrigo F.  
Senior Customer Success Partner  
Computer Software  
Used the software for: 1-2 years

### "Loom makes my life so much easier .. "

May 8, 2024

5.0

My overall experience with Loom is excellent .. in the last 3 years+ loom has been my best friend in optimizing time in the best way possible

Pros

I love that I can share quick videos with my key account customers and my team. This helps me to save a lot of time and be more productive .. I just love it and I use every single day

Cons

I think a bit more option to edit the video that would be nice ..

Review Source

MJ

Matthew J.  
Director  
Oil & Energy  
Used the software for: Less than 6 months

### "Do NOT waste your money"

May 26, 2024

1.0

Wasted money and time our business will never get back.

Cons

Absolute rubbish screen recording, 8/10 the video would not upload and countless emails to support never helped. The recover video does not work

Review Source

Catherine G.  
BPO Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Positive Review in Loom"

June 1, 2024

5.0

Highly recommended. You can record your videos anytime. Get notified when your videos are watched and commented. Some other employer requires this loom video for your introduction when you applying. You can upload it or copy the link and send it. You can login using your personal acct like Gmail or Yahoo mail. I'm using it for about 6 months.

Pros

What I like the most is very useful and user-friendly. You can use your personal account to record your video.

Cons

The feature of preview cannot play the whole recording of your video.

Review Source

Christopher E.  
PD Specialist  
Education Management  
Used the software for: Less than 6 months

### "Excellent Screen Recording"

May 16, 2024

5.0

Pros

One of my favorite features of Loom is the live annotation tools. Highlighting the mouse clicks and being able to use a drawing tool is very useful in making demo videos.

Cons

I would like to see more editing options on not behind the paywall. I would also like more advanced editing tools for completed videos.

Review Source

Emma H.  
Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A great tool for sharing information and inspiration"

May 8, 2024

4.0

Pros

Really easy and integrates well with my Mac desktop and laptop

Cons

I'm unsure about the security of the recordings. If there is confidential information on my screen when I record it, I don't know how safe that info is.

Review Source

Sara L.  
Business Consultant and Integrator  
Professional Training & Coaching  
Used the software for: 2+ years

### "Easiest way to cut down on meetings and create tutorials! "

December 26, 2023

5.0

Overall it's been amazing, I started on the free account then when I realized how much time it was saving me (with making tutorials for a remote team) it was an easy decision to start paying for it. They also roll out new features so I feel they really listen to feedback.

Pros

I love how easy it is to use, even if you are not tech-savvy it's easy to use. It's easy to organize my recordings with folders and share them with team members and clients. It saves me so much time by creating short screen recordings versus having to have a meeting. It's also low-cost compared to other software solutions.

Cons

I have no cons for it, I think it's great. Even the free account offers a lot.

Switched from

[Snagit](https://www.capterra.com/p/209649/Snagit/)

I felt loom offered way more than what I was currently using and it would grow with me.

Review Source

VR

Verified Reviewer  
Customer Support Representative  
Consumer Services  
Used the software for: 2+ years

### "Awesome tutorial Maker!"

September 21, 2023

5.0

It has been an amazing experience using and learning via Loom.

Pros

1\. It's easy to use 2. It makes creating tutorials easy.3. The voice recording feature is amazing as you can direct the viewers. 4. Creating an account helps view all the videos created by people in the same organization.5. It has an easy-to-learn interface. 6. It is well-designed and easily useable.

Cons

1\. Downloading the created videos is at times hard.2. The time limit on recording at times makes it hard to create complex videos. 3.

Alternatives considered

[CLIPitc](https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/)[Sendspark](https://www.capterra.com/p/228373/Sendspark/)

Reason for choosing Loom

It was more intuitive and easy to learn.

Review Source

OAR

Omar Alberto R.  
Coordinador de calidad  
Information Technology and Services  
Used the software for: 6-12 months

### "LOOM, una alternativa fácil y sencilla para la captura de videos "

April 25, 2023

5.0

Es muy simple y fácil de utilizar, sobre todo cuando no se tiene mucha experiencia para la captura de videos de pantalla

Pros

La captura y edición de videos por medio del seguimiento de las actividades en la pantalla del usuario, es una de las herramientas más útiles en la capacitación para el uso de nuevas plataformas.

Cons

Cuentas con un periodo de grabación, que si lo sabes administrar puede ser suficiente, pero al menos en la versión FREE, no podrás tener videos de larga duración

Review Source

EJ

Elli J.  
Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "Really helpful tool for team training!"

May 29, 2024

5.0

Pros

I think Loom's super intuitive and straight forward. It's easy to set-up and easy to use and get going. Been really helpful for me when trying to train the team on different jobs. I can simply record a video when I'm doing the job anyway, and do a voiceover training the team as I go. Then I can send it out and they can watch it at their disposal.

Cons

Nothing, it's a straight forward platform that does what it says on the tin.

Review Source

AVG

Adina Veronica G.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Loom with my work"

August 21, 2023

5.0

Pros

During online teaching, Loom made my work in class much easier. I conveyed correctly, clearly what I wanted to present if I had held the class physically. I easily recorded the lessons for my students.

Cons

I can't fault anything either in terms of my work, teaching online, or as a trainer for the courses held. helped me create useful materials for both teachers and students

Review Source

RR

Rajhen R.  
Eigenaar  
Marketing and Advertising  
Used the software for: 2+ years

### "Perfect om snel dingen visueel uit te leggen."

March 28, 2023

5.0

Goede ervaring! Veel video's kunnen opnemen, makkelijk te ordenen en sorteren.

Pros

De voordelen zitten toch wel echt in het tegelijk opnemen van je scherm en jezelf. Zo kan ik mijn team makkelijk informeren over problemen, maar ook klanten op de hoogte brengen van de resultaten bijvoorbeeld. Geeft net wat extra's dan wat screenshots en geschreven berichten.

Cons

Video's zijn vrijwel niet tot nauwelijks te editen, waardoor alles in één keer perfect opgenomen dient te worden..

Review Source

BM

Benson M.  
Data Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Loom is an excellent tool for communication & team alignment on projects especially for remote work"

January 20, 2023

5.0

The business problems that Loom helped me solve was:1. Remote meeting especially with my associates don't overlap well so Loom enabled us to stop staying up late or waking up early for meetings2. I often need to create content for Linked i.e. Video screen recording. Before Loom I used the Wink or Windows Gaming Video capture all of which were not a seamless experience. I often had to use an additional application to slice and dice the videos and had no way of adding transcripts intuitively.

Pros

I like the ease of use of Loom, the screen recording and video editing features are especially useful. The ease of sharing and integration with other tools such as Gmail and Slack are awesome.

Cons

I was a bit disappointed with the Android app experience, the app does not work as seamlessly as the Chrome and Desktop app. I also think the Starter package should have the CTA feature on the limited features allowed. I think this will provide more value for content creators and enable more organic customers from recommendations by existing users

Reason for choosing Loom

Loom is inexpensive and has a rich feature set. I have used the business package at $8/Month which is a great bargain. When I don't need to use Loom for prolonged periods am okay with the free starter package albeit with limitations of 25 videos and 5 mins duration.

Review Source

DN

Debbie N.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Loom from a Person who is not techie"

January 31, 2023

5.0

Inefficient or ineffective communication and collaboration.Difficulty in creating video content.Inadequate or unreliable real-time notifications.Inadequate or unreliable mobile access.BenefitsImproves communication and collaboration by allowing for clear and concise sharing of information and feedback.Enhances user experience and increases productivity with flexible and convenient access.Streamlines video creation and editing.

Pros

Easy-to-use screen recording and video creation.Real-time notifications.Mobile access.Screen capture and audio capture.Screen sharing.Video editing.Improves communication and collaboration.

Cons

Potential technical limitations and need for reliable network connection.Potential limitations of the video creation, notification, and editing platforms.Potential investment in technology and training.Pricing Comparison to Other Services:Loom has a free basic version with limited features and paid premium versions with more features. It is important to compare Loom's pricing and features with those of other similar services to determine the best value for money.

Review Source

Eric R.  
Data Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Loom 101"

September 14, 2023

5.0

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might want to use it for content creation or just to make quick videos.

Pros

loom is very easy to use, a plug-and-play kind of situation and I can get my presentations done without much hustle.

Cons

Loom primarily operated as an online tool. This means that users need an internet connection to record and access their videos.

Review Source

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