# Tekmetric Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tekmetric Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/190952/Tekmetric --- # Tekmetric Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tekmetric ## What is Tekmetric? Tekmetric is a cloud-based auto repair shop management software designed to streamline operations, enhance customer experience, and more. It offers a management system, integrated payment processing, real-time reporting, digital vehicle inspections, and integrates with several third-party applications. A key feature, Smart Jobs, enables service advisors to create repair orders, allowing more focus on customer service. The Tire Suite simplifies tire management with fitment data and automates DOT registration. Ideal for multi-location businesses, Tekmetric provides centralized control and real-time reporting for data-driven decisions. ## What is Tekmetric used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 103 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $179 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tekmetric?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tekmetric.com&name=Tekmetric) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tekmetric 4.7 (103) VS. [4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $179 Flat Rate, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (103) Ease Of Use 4.7 (600) Value For Money 4.7 (97) Value For Money 4.7 (562) Customer Service 4.8 (100) Customer Service 4.9 (530) ## Tekmetric alternatives [4.2 (260)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (600)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) [View all alternatives](https://www.capterra.com/p/190952/Tekmetric/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Service History 4.6 (48) 68.75% of 48 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 4.6 (45) 62.22% of 45 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Appointment Scheduling 4.6 (44) 56.82% of 44 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Billing & Invoicing 4.5 (44) 63.64% of 44 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Quotes/Estimates 4.5 (44) 61.36% of 44 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers VIN Lookup 4.6 (41) 63.41% of 41 reviewers that rated this feature as important or highly important Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Tekmetric 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Features 4.5 (103) 4.5 Based on 103 reviews ## Pricing Value for money 4.7 (97) [View pricing plan details](https://www.capterra.com/p/190952/Tekmetric/pricing/) Start $179.00 Flat Rate,Per Month It includes: - Calendars & Appointments - Canned Jobs & Sublets - Digital Authorizations & Invoicing - Digital Vehicle Inspections - Inventory & Vendor Management - One-Way Messaging - Unlimited Repair Orders Grow $309.00 Flat Rate,Per Month It includes: - Integrated Parts Ordering - Labor Guide & Maintenance Schedule - Marketing Reports and Digital Authorizations & Invoicing - Time & Job Clocks - Parts, Inventory & Marketing Reports - Everything in the Start Plan Scale $409.00 Flat Rate,Per Month It includes: - Two-Way Texting - Everything in the Grow Plan - Real-time Shop Dashboard - Employee Performance Analytics - Technician Board Value for money 4.7 (97) 4.7 Based on 97 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Podium](https://www.capterra.com/p/164285/Podium/)[ Flock](https://www.capterra.com/p/151072/Flock/)[ Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[ Kukui](https://www.capterra.com/p/164990/Kukui-All-in-One-Success-Platform/)[ AutoVitals](https://www.capterra.com/p/199983/The-Digital-Shop/) ## Support, customer service and training options Customer Service 4.8 (100) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (100) 4.8 Based on 100 reviews ## User reviews Overall rating 4.7 Based on 103 reviews Filter by rating 5(87) 4(9) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent AL Asher L. Mechanic Automotive ### "Ok product, too expensive " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 22, 2026 Not the worst but just too expensive. \[sensitive content hidden\] one does most of what this does for jalf the price so... Pros Product was too expwnsive. Worked well but did the same thinf as products half the price with few benefits. Cons Just too expensice. Has tons of features but most arent needed and others didnt work as hoped. Not the worst. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Matt S. ceo Transportation/Trucking/Railroad ### "Powerful Platform, But Overly Complicated and Poorly Supported" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 November 10, 2025 For the price, we expected smoother onboarding and noticeable efficiency gains. Instead, the learning curve and time spent hunting for basic functions offset any promised benefits.Initial communication was responsive and upbeat. After we signed on, follow-up dropped off. When we needed help the most post-onboarding and during real workflows—responses slowed and solutions felt generic rather than hands-on. The interface feels busy and unintuitive. Too many clicks for simple tasks, and navigation isn’t obvious. Day-to-day actions (building estimates, updating ROs, juggling parts & labor) take longer than they should. It’s hard to get new staff comfortable without heavy training. There are plenty of features on paper. The problem is discoverability and practicality. Advanced options don’t help if basic actions aren’t fast and intuitive. We spent more time figuring out how to use features than benefiting from them. Tekmetric looks powerful, but the complexity, weak follow-through after onboarding, and everyday friction outweighed the benefits for our shop. Unless your team has time to climb a steep learning curve and you’re confident support will be consistently responsive we can’t recommend it. Pros I liked the idea of what they offer- it was suppose to be a time saver, workflow and good valve for money, also be ease to use but the feature is not in this program Cons For the price, we expected smoother onboarding and noticeable efficiency gains. Instead, the learning curve and time spent hunting for basic functions offset any promised benefits. Switched from [InvoMax](https://www.capterra.com/p/265410/InvoMax/) promises it is better and faster and will make and save company money Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) Reasons for choosing Tekmetric price and promises of ease of use and support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Brantan J. Shop foreman Automotive ### "Great software for a busy repair shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2025 Overall tekmetric is a great software and does everything an auto repair shop needs Pros Ease of use, software is great for a busy auto repair shop Cons Partstech integration seemed to have issues all the time Switched from [Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Parts inventory system better in tekmetric Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZM Zach M. Assistant Service Manager Automotive ### "So much better than Mitchell" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2024 Pros Using TekMetric after years of \[sensitive content hidden\] makes it feel like I'm living in the space age. I love how everything integrates so seamlessly, especially the parts catalogs. Saves me tons of time when I'm estimating repairs. Cons The app leaves quite a bit to be desired in its current state, but being able to utilize TekMetric as a mobile website leaves it largely irrelevant. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Scott S. Owner Automotive ### "Tekmetric use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 14, 2024 We have been using Tekmetric for about 5 years and it has been easy to learn and use. Pros Ease of use. Very easy to use, the system in very intuitive. Cons If we lose internet connection we are down and then all of our systems are down. We have a backup internet connection Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Carlos M. President Automotive ### "Complicated to use it " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 12, 2024 it was more difficult to learn to use than my previous program. it has some great features, but I feel I should have evaluated it better before. the problem is that you don't know how the program will work for you until you use it for a while. I wish I had tried it for a month before transferring my database. Pros Ease of DVI, shows declined work on the final invoice and keeps track of declined work. Cons Cannot create an estimate without assigning it a permanent RO number. Switched from [Mitchell WorkCenter](https://www.capterra.com/p/94051/Mitchell-WorkCenter/) Had some features that were attractive, showing declined jobs on invoice. being able to get an electronic signature on invoices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Shanequa V. Service writer Automotive ### "Good software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 21, 2024 Pros I liked the ease of use and the options it had to add more information Cons I didn’t like some of the functions that made it hard to close out estimates Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL COREY L. owner Automotive ### "Used for about 6 months " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 12, 2024 Pros what i liked most about tekmetric is a place to make estimates and invoices keeps track of sales Cons Found hard to navigate. implementation was not full satisfied Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Michael C. Business Owner Automotive ### "Tekmetric for high volume auto repair shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 1, 2024 Pros Easy to customize. Quick for estimating. Cons Communication tools to customers and within the shop need upgrading. Reasons for choosing Tekmetric Web based and was easy to customize to my business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS JARRET S. OWNER Automotive ### "Not actually faster" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 November 30, 2023 Switched from Mitchell1 to do estimates faster. After 2 1/2 months of learning, we switched back. ITS JUST SLOWER. Sorry, but everything takes a million mouse clicks (a mouse is child simple. a keyboard will always be faster). The labor guide lie was too much. Everybody in front of shop felt like the program was still in beta. we were the testers (they wanted us to fill in their labor guide for them), and it wasnt getting fixed quickly. In the end, we switched back, and within two hours, everybody was telling me it was faster writing estimates in mitchell. Pros Texting inspections to customers was a great feature. the job board was almost usable to replace our shopfix whiteboard system. The tech support was full of great people who just couldnt fix issues with the software. The fleet billing is much better than mitchell. It was a little better for the owner. the reports are better, but still have to custom calculate to get what i want. the "customizable" report they said would be so great, didnt include all the data i needed. Cons The labor guide was a falsehood. it is so full of holes it is unuseable. I was told by tech support to use mitchells labor guide for $180/mo. Multiple screens running was not actually useful because if you look up parts in one tab and switch to another, the parts tab crashes. The main summary report had lots of very important things missing. The invoice bottom line was obscure. Seems like a small complaint, it cost us hundreds of dollars in mistakes, and they REFUSED to make the bottom line bigger or colored. The schedule was crazy complicated. We just click and drag appointments to change techs. Tekmetric wants you to click (everything is 3 or more clicks) edit a few times, change color, then go in and change tech, and it STILL would not reassign the tech on the job. We just double click an appointment to start an order. Teckmetric you have to clik multiple lines, and then hope you copied your schedule notes, cause they dont cary over. Also be prepared to get email/passwords for every employee, and they will control their info, not you. This makes no sense. Switched from [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) wanted faster estimates, ability to run multiple windows at once, and ability to text customers. estimates were slower. the multiple windows didnt work so well (we now run two computers of mitchell for every person up front and it works the best). we have now started the mitchell texting and hope it works as well as tekmetric. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing Tekmetric Friends told me it would be a great advancement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/190952/Tekmetric/reviews/) Popular comparisons [ARI vs Tekmetric](https://www.capterra.com/compare/190952-201737/Tekmetric-vs-ARI)[AutoLeap vs Tekmetric](https://www.capterra.com/compare/190952-216500/Tekmetric-vs-Autoleap)[AutoRepair Cloud vs Tekmetric](https://www.capterra.com/compare/147213-190952/AutoRepair-Cloud-vs-Tekmetric)[NAPA TRACS vs Tekmetric](https://www.capterra.com/compare/61551-190952/NAPA-TRACS-vs-Tekmetric)[Shopmonkey vs Tekmetric](https://www.capterra.com/compare/169022-190952/Shopmonkey-vs-Tekmetric) [Shop-Ware vs Tekmetric](https://www.capterra.com/compare/153469-190952/Shop-Ware-vs-Tekmetric)[PartsTech vs Tekmetric](https://www.capterra.com/compare/190952-231766/Tekmetric-vs-PartsTech)[Manager SE vs Tekmetric](https://www.capterra.com/compare/145351-190952/Manager-SE-vs-Tekmetric)[Shop Boss vs Tekmetric](https://www.capterra.com/compare/121909-190952/Shop-Boss-Pro-vs-Tekmetric)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)