--- title: "QuickBooks Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is QuickBooks Online the right Accounting solution for you? Explore 8543 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/190778/QuickBooks-Online/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- QuickBooks Online 4.3 (8543) [View alternatives](https://www.capterra.com/p/190778/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of QuickBooks Online Ease of use 4.2 Customer Service 4.0 ## Pros and Cons in Reviews JB Jillean B ManagerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “This feature allows me to provide prompt and effective support to my employees, ensuring they receive the assistance they need, regardless of their location or my own, which significantly enhances our overall efficiency and productivity.“ May 19, 2026 JF Julie F Office manager - payroll coordinatorConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “has sent his ID three separate times, bank statement, federal id info, phone bills, letters from our bank, to "verify" and they told us it was all good and then lock us out of payroll so now we have to pay all of our employees by paper check which is not how we are set up.“ June 3, 2026 KUMAR H Account executiveInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working.“ March 20, 2026 JB Jillean B ManagerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “This deficiency directly contributes to inaccuracies in inventory records, increasing the risk of stockouts, and complicating efforts to effectively optimize sales strategies and forecast future demand, ultimately impacting overall business profitability and operational smoothness.“ May 19, 2026 JH Jeff H Front office managerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “It has all the tools I need to manage my finances, create invoices, track expenses, and run reports without having to use multiple programs.“ June 24, 2026 KA Khyan A Administrator and Senior Story Board ArtistDesign, 2 - 10 employeesUsed the software for: 1-2 years. “Some workflows aren’t always as intuitive as they first appear, especially for non-finance users. As the system scales with more data, performance can occasionally slow down, particularly in reporting views or when pulling larger datasets.“ May 20, 2026 JH Jeff H Front office managerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “The platform has helped streamline my daily accounting tasks and saves me a significant amount of time. While customer support can sometimes take longer to respond than I'd like, the team has generally been helpful in resolving issues. Despite a few occasional frustrations, QuickBooks has been a reliable and valuable solution for managing my business finances.“ June 24, 2026 MM Maria M HR ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “Additionally, as data volume grows, the system may become slower, which can impact efficiency during high-volume tasks like reconciliations or reporting.“ April 14, 2026 ## Showing most helpful reviews Showing 1-25 of 8543 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eri D. Owner Accounting Used the software for: 2+ years ### "Runs my firm and most of my clients' books" May 8, 2026 5.0 I run my firm on it and put most new clients on it. It's not flashy and it's not perfect, but it handles the day-to-day books for me and my clients. I'm looking forward to where Quickbooks goes from here. Pros I have been using Quickbooks for years. Orginally starting on Enterprise before moving to Quickbooks Online. Overall Quickbooks online covers most of my clients needs and still remains as one of the competing accounting software for small business owners. The big stand out compared to its competition is the amount of integrations available via their app market. My clients use different software unique to their industry, Quickbooks makes this seamless by offering an integration for most if not all. Cons Support is the weak spot. The biggest challenge is when something goes wrong it can be difficult to get good help. Often I'm using forums and searching for solutions to the issue online. They are not as frequent but when they do happen, it can be troublesome. Alternatives considered [Digits](https://www.capterra.com/p/10007026/Digits/) Reason for choosing QuickBooks Online There are many new options now available in the space. Especially with innovation technology, it is becoming more important to find platforms that offer solutions that can reduce time on work and improve the client experience. Review Source Bill L. Vice President of Sales and Operations Information Technology and Services Used the software for: 1-2 years ### "Convenient and reliable for all sizes of business " July 24, 2026 5.0 Overall, my experience with QuickBooks Online has been positive. I appreciate its convenience, accessibility, and helpful features, but I still prefer the desktop version for its functionality, workflow, and the way it handles certain tasks. The desktop version feels more familiar and efficient for my needs. Pros What I liked most about QuickBooks Online was its ease of use and accessibility. It made it simple to manage finances, track expenses, create invoices, and access important information from anywhere. The automation features and clear reporting tools helped save time and made staying organized much easier. Cons The subscription fees can add up, especially for small businesses or users who only need a limited set of features. Some essential tools and advanced functionality require higher-tier plans, which can make the overall cost feel less competitive. Review Source HB Hunter B. Owner Construction Used the software for: 1-2 years ### "You NEED QuickBooks Online!" August 26, 2026 5.0 QuickBooks Online has made my life much easier! It has take the daunting task of handling my books and simplified it for me. I have spent less time doing the background work and more time on money making activities. From invoicing and online payments to quick and easy financial reports for my accountant. The other thing I've found helpful is the fees and charges for online payments are comparable to every other service out there. This has simplified everything into one program. Pros QuickBooks Online makes invoicing, billing, and paying bills such an easy thing now! Everything is easy to use and if I need support then customer support is a quick call or message away. I've yet to have any issues or find anything buggy that needs fixed. For the price of the product it is a GREAT value! Cons I've yet to be disappointed with QuickBooks Online. Much of what has been frustrating is self imposed and is a result of me not reading or working my way through the problem completely. Review Source OM Office M. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Avoid Quickbooks Online" September 11, 2026 1.0 I will never use Quickbooks Online again. The transition from Quickbooks Desktop to Quickbooks Online was not seamless. There were issues from go. Pros It's ubiquitous, most know how to use it. We assumed it would be a seamless transition from Quickbooks Desktop to Quickbooks Online - not true. Two different products. Cons We are not ok with the forced connection to our bank account (or they would shut down payroll), nor the overstep of them Quickbooks paying our taxes. We have a trusted accountant/tax person & that is NOT Quickbooks role. What was a payment that should be part of our payroll taxes (that we have handled with our chosen vendor) showed up on our statements today as a payment to Intuit and not a tax payment. Quickbooks Online/Intuit is now merging with yet another company called Mineral where they are marketing HR to us and doing "Mineral Intelligence monitors your company profile.." thanking us for being a Mineral customer - we did not sign up for Mineral. Review Source AF Andrew F. President Real Estate Used the software for: 2+ years ### "Does what you want, and they'll listen to feedback too" July 22, 2026 4.0 Pros Fairly straightforward, being able to send invoices directly and provide direct access for the accountant to pull the reports needed for tax time. No need for me to send anything, it's all right there. I liked how I was able to find something available in the US that wasn't working in Canada, and their engineers actually dug into it and found a resolution. Big points to them for that. Cons QBO is fairly pricey for what it does. You'd think with the extra fees they have on payment processing etc, they'd lower the subscription tiers. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online Took the advice of my accountant + the payment processor I used only had one integration set up Review Source VR Verified Reviewer Analyst Accounting Used the software for: 6-12 months ### "Solid accounting software" September 4, 2026 5.0 Pros QuickBooks Online makes bookkeeping so much easier. I love how it connects to my bank accounts and automatically imports and categorizes transactions, saving me hours of manual work. The invoicing feature is professional and easy to customize, and clients can pay directly from the invoice. The mobile app is handy too, I can check my books from anywhere. Also integrates with tons of other tools I use. Cons Not much negative to say honestly. The monthly price keeps going up which is a bit annoying. Sometimes bank connections drop and you have to reconnect them. The learning curve can be steep if you're not familiar with accounting terms. Customer support can be hit or miss, but overall it gets the job done well. Review Source MC Mike C. CFO Chemicals Used the software for: 6-12 months ### "Switched from QB Desktop to Online Version - HUGE Mistake" September 10, 2026 1.0 I switched from a desktop version of QB to the online version. HUGE mistake. The system crashes at least 3 times a day. Many times we can't even access QB and have to call for technical support. We had had the online version for about 7 months and have had to call technical support 11 times so far. And then, when the system crashes, you're required to put in a "administrator" password that is too long to remember. I am in the process of finding an alternative accounting software program. If you have the desktop, keep it. If you're considering the online version . . . don't. Pros Online Version - Nothing. Any positives are heavily outweighed by the negatives. Desktop Version - Good program and was working perfectly, but we were required to switch to online version. Cons Crashes multiple times per day. Requires excessive calls for technical support for software glitches. Unable to access QB at times. Review Source TL Tenequia L. Pretty good besides the bugs Accounting Used the software for: I used a free trial ### "Great product " September 21, 2026 3.0 I was able to create custom invoices and accept online payments via credit card or ACH.Automatically sync bank feeds and snap photos of receipts through the mobile app.Generate real-time profit and loss statements, balance sheets, and cash flow reports Pros I like it had several options QuickBooks Online: A cloud-based platform accessible via web browsers and mobile apps.QuickBooks Solopreneur: A simplified, lower-cost option tailored for freelancers and self-employed individuals and QuickBooks Desktop Enterprise: A locally installed, advanced solution meant for larger operations with complex inventory needs Cons It was good, it had quite a few bugs and they did a lot of updates but the problem persists. If they get this fixed the would awesome Review Source AB Amya B. Administrative Assistant Consumer Services Used the software for: 6-12 months ### " Makes Financial Management Much Easier" September 28, 2026 5.0 Overall, my experience with QuickBooks has been very positive\\. I find it easy to use and helpful for keeping financial information organized and up to date\\. The platform makes it simple to manage transactions, track expenses, and stay on top of important financial details\\. I also appreciate how user\\-friendly and convenient it is, especially when managing multiple tasks\\. Overall, QuickBooks has made financial management more efficient and straightforward for me\\. Pros This is app is very easy to use as a customer who uses this app almost every other week this is a very impressive app Cons The invoicing does take so time and do wish is quicker on this end as it does take some time to complete Review Source iR imran R. Store owner Business Supplies and Equipment Used the software for: Less than 6 months ### "Easy, Reliable, and Great for Managing Finances" August 26, 2026 4.0 Overall, I’ve had a very good experience with QuickBooks Online. It’s easy to use, saves time, and makes invoicing and financial tracking much simpler. Customer support is also helpful when needed. Pros Really happy with the experience. It’s easy to use, invoicing is quick, and the reports are helpful. Pricing feels fair, and customer support is responsive. Overall, a reliable tool for managing finances. Cons The only thing I like least is that some features and settings can take a little time to understand, especially for new users. Review Source LA Lauren A. Administrator Restaurants Used the software for: 1-2 years ### "Great Product, Easy to Use, Highly Customizable. " April 29, 2026 5.0 Great program and I can't imagine using anything else. Since it is a popular program, our accountant is well versed and can use it easily. Quickbooks puts a lot of control and customization in my hands. The payroll function is so beneficial with Quickbooks tracking live checks and auto-creating labor and tax reports, and filing and paying taxes automatically. We have several integrations that sync flawlessly. Pros User friendly and easy to use. The financial and operational reporting is robust and used constantly. I love how I can build budgets in easily and track different key metrics. Invoicing and receiving payments is simple and Quickbooks makes matches to payments automatically. The support team is quick and helpful. I like the integrations that are available. It is inexpensive and does everything I need and more. Cons Sometimes AP payments are recorded as a payment and not a bill payment. I can't change or apply without voiding/deleting. When we receive AR payments through quickbooks, we get charge a processing fee. Switched from [RASI](https://www.capterra.com/p/181585/Profit-Center/) Not easy to use, accounting wonky, needed to request the support team run any reports. Review Source VR Verified Reviewer Office Manager Professional Training & Coaching Used the software for: 2+ years ### "Reliable and Easy to Use" April 24, 2026 5.0 Overall, my experience with QuickBooks Online has been very positive. The platform is easy to navigate, reasonably priced, and provides strong reporting tools that give clear insight into financial data. While I don’t currently utilize the invoicing or time tracking features, the bill pay functionality has been especially useful and has worked very well for our needs. I would be interested in learning more about the time tracking and attendance features and how they could support our operations. There are occasional minor bugs, but they are typically resolved quickly with a simple refresh or re-login. Overall, it’s a reliable system that supports our day-to-day operations effectively. Pros QuickBooks Online is easy to navigate and very user-friendly. We were initially set up by our payroll/tax provider, who continues to be a helpful resource when needed. Customer support is also easy to access directly through the platform. The pricing is reasonable for the features it offers, and one of the standout aspects for me is the reporting, which is clear, flexible, and very useful. Cons Every now and then I run into small bugs, like duplicate charges showing up when viewing accounts. It won’t let me record both, which is good, and usually logging out and back in fixes it. Switched from [Kashoo](https://www.capterra.com/p/113351/Kashoo-Online-Accounting/) The setup was pretty complicated, and we were manually entering all transactions. This was a few years back, and we ended up moving to QuickBooks for an easier workflow. Review Source AZ Andrew Z. Operations Manager Furniture Used the software for: 2+ years ### "Best Financial Management Software Available" March 9, 2026 5.0 QuickBooks is easy to use and understand. It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am. Pros QuickBooks Online has been a core component of our company's financial management and reporting for several years now. QuickBooks API easily allows it to integrate with our field management software for invoicing and estimate tracking. It is the best value per $ of any of the software packages that we use. Cons Customer support can be lacking at times if there are features that are hidden behind charges for software upgrades. Support sometimes acts more like a sales team rather than support. Though, any bugs or issues that we have with QuickBooks Online have always been resolved, usually within 48 hours. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing QuickBooks Online QuickBooks has better financial integration with our payroll company and field management software. Review Source Gena T. Owner Accounting Used the software for: 2+ years ### "An Essential Tool for a Remote Accounting Practice" December 17, 2025 5.0 My overall experience with QuickBooks Online has been very positive. It has allowed me to create a lifestyle business by giving me the flexibility to work remotely and serve clients efficiently from anywhere. At the same time, it has helped push my career in accounting forward by supporting advisory work, improving collaboration with clients, and streamlining day-to-day workflows. Pros What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world. Being cloud-based makes it incredibly flexible and practical for modern accounting and advisory work. Additional things I really appreciate about QBO include: Real-time collaboration – Multiple users (clients, bookkeepers, and accountants) can work in the file at the same time without version issues. Automatic bank and credit card feeds – Transactions import daily, saving significant data entry time and reducing errors. Strong integration ecosystem – QBO connects easily with payroll, payment processors, inventory apps, CRM tools, and tax software. User-friendly interface – The layout is intuitive, making it easier to train clients and review their books efficiently. Anytime access to financial reports – Profit & loss, balance sheets, and custom reports are available instantly, which is great for advisory and decision-making. Secure cloud storage – No worrying about lost files or local backups; everything is stored securely online. Scalability – QBO works just as well for startups and small businesses as it does for growing companies with more complex needs. Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go. Automatic updates – No manual software updates; new features and improvements roll out seamlessly. Cons What I like least about QuickBooks Online is that it has undergone a lot of changes over time. While updates and new features can be helpful, frequent changes to the interface and workflows can sometimes slow things down and require retraining or adjustment. That said, these changes are clearly aimed at improving functionality and modernizing the platform, and I’m hopeful they will ultimately turn out for the best as the product continues to evolve. Review Source Arianna W. Owner Performing Arts Used the software for: 1-2 years ### "Pros and cons " January 8, 2026 3.0 Overall, the app is fairly good value for money, particularly during the initial period. Features for the self-employed version are however limited, lacking customisation (e.g. expense categories etc) and poorly adaptable to different kinds of businesses. The sync functionality with bank is very disappointing. There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults. Not very satisfied. Pros Good initial pricing, easy to set up. Straightforward everyday handling and simple, complete dashboard. Cons The self-employed version is very limited as for features and customisation. Poor sync functionality Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online Xero was simply not affordable. QuickBooks had a reputation and a very appealing offer to subscribe Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) The software failed several times to record accurately my transactions. This led to major inaccuracies in my tax return and high costs to redo all. Company declined responsibility, even when faced to a professional report of their shortcomings Review Source CD Cathleen D. Officer Accounting Used the software for: 2+ years ### "Quickbooks list its edge" August 4, 2026 3.0 The software used to be great and I felt that having Pro Advisor status mattered but I no longer feel that way. Pros I used to love being a Pro Advisor allowed me to be referred by Intuit as well as discounts for my referrals. I also love the fact that you can import your PDF statements now. Cons They do not value Accountant relationships and the constant price increases. Also changing format, if it’s not broke , don’t fix just to justify charging more. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing QuickBooks Online N/a I am actually considering switching to Xero Review Source TJ Terence J. Founder Non-Profit Organization Management Used the software for: 2+ years ### "The Difficulty Of Intuit QuickBooks Online" June 12, 2026 1.0 Totally confusing. Total frustration. Absolutely disappointed. They have forgotten about the small businesses and personal users who help to build them to the place where they are today. Pros When it was simple and user friendly. I started with QuickBooks in the 1990's when they were user friendly and when they cared about keeping bookkeeping simple for the average person. Cons It has become the absolute most difficult and non-user-friendly bookkeeping system every. You have to take a class to simple figure out how to do anything at all with this new system Review Source Kaleb V. Chiropractic Physician Health, Wellness and Fitness Used the software for: 2+ years ### "Intuitive and Approachable" May 23, 2026 5.0 Pros Our team has benefited greatly from having all financial institutions, reporting, and analysis in one, easy-to-use hub. It is intuitive and the user interface is friendly to our first-time users as well as our most experienced accountants. Cons Certain tasks, especially related to taxes and certain filing issues are hidden behind multiple levels of menus. For overall usage, this makes sense, but it does require specific knowledge of what you're looking for to find it. Review Source NC Nikki C. Permit Technician Construction Used the software for: 2+ years ### "Best App for Business Finances!" April 23, 2026 5.0 Overall, my experience with QuickBooks Online has been very effective for managing business finances in a centralized way. It handles core tasks like invoicing, expense tracking, and financial reporting efficiently, and the automatic bank syncing helps keep records accurate and up to date. While there is a learning curve and some features can feel a bit complex at first, it becomes much more manageable with regular use. The convenience of cloud access and having real-time financial visibility makes it a strong, reliable tool for day-to-day business accounting. Pros What I like most about QuickBooks Online is how easy it makes managing business finances in one place. It simplifies invoicing, expense tracking, and reporting without needing deep accounting knowledge. The real-time syncing with bank accounts is especially helpful because it keeps everything updated automatically, and the dashboards give a clear snapshot of cash flow and business performance. I also like how accessible it is from anywhere, which makes it convenient for managing finances on the go or across multiple devices. Cons What I liked least about QuickBooks Online is that it can feel a bit complex and overwhelming at times, especially when setting things up or dealing with more advanced accounting features. Some tasks require multiple steps or a learning curve to fully understand. It can also get expensive as you add more features or users, and certain useful functions are only available in higher-tier plans. Occasionally, the interface can feel cluttered, which makes it harder to quickly find specific tools or reports. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "The Software I've Used For Years, but Don't Always Love" April 15, 2026 4.0 QBO is a solid, easy-to-use accounting program, especially if you're not a finance expert. That said, it has weird glitches, like the AI-matching for deposits and invoices being surprisingly flaky. For example, if I'm making a deposit with multiple checks, it can't figure out which check goes to which invoice unless I make a separate deposit for each check. I've figured out enough "hacks" to make it work for my agency, but I often wonder if I should have just used a simple billing platform and hired a dedicated bookkeeper—it might have been cheaper. If you're starting out, really dig into what you actually need before signing up. Pros I run a small marketing agency, as the owner/operator the "anywhere/any device" access of QBO is a must-have. It's fairly user friendly in terms of tracking expenses, time and producing estimates and invoices. Two features that stand out for me are: PROJECT BILLING/TIME TRACKING: The integration of time tracking and user permissions are slick. My team members can log hours directly against specific client projects, and that data flows directly into my invoicing sidebar. It makes invoicing for billable hours incredibly efficient. The "Project" tracking is amazing! When it was first introduced, it seemed really clunky and difficult, but over time, the product and the learning curve improved, and now it is a tremendous asset. I can set up Project Billing for a client (think a specific promotion or event), and all of the time and expenses for that project are in one place and on one bill, which can be billed throughout the timeframe of the project. I know, and my client knows, exactly what the profit/loss breakdown is between expenses, etc., as the project is progressing, so we can adjust midway and keep things on track. It's awesome. EXPENSE TRACKING: While it is a little 'glitchy' at times, the banking rules and receipt scanning are game-changers overall. By setting auto-categorization rules for utilities and recurring costs, I save a ton of time that would go to manual entry. I also appreciate the ability to apply pre-set markups to client-related expenses instantly, giving me a real-time view of my margins and cost of doing business. Cons SUPPORT: Their Help center is a nightmare to navigate; it just floods you with useless articles. It's almost always quicker to just Google the problem or jump to the "user community" than to use QBO's own support. COST: The pricing for add-ons and the massive jumps in cost between user tiers (e.g., $115 for 5 users vs. $275 for 25) is frustrating for scaling businesses. And honestly, it's super frustrating to know that they have features that I just don't know how to use, and likely need, but the free 'tutorials' are so basic—I feel like it's a terrible customer satisfaction approach to charge for classes to get the complete picture when I've been a subscriber for nearly 10 years. UX STABILITY: I appreciate many of the changes QBO has implemented over time, but often I just want to say, "Please stop changing my dashboard without a heads-up!" They often roll out "updates" that seem to be just a layout rearrangement with no notice, and it’s a productivity killer. Review Source Konstantin P. ceo Construction Used the software for: 2+ years ### "The best crm for financing" May 5, 2026 5.0 I really recommend to use it if your run small or big business. It will put together all your spendings and expenses. Pros I think that’s the only one system where you can use for business to track your spendings and etc, My business accountant using it for tax purposes. Also it’s really easy to get your financial reports from it. If we use quickbooks desktop it is a good price. They have a good customer support, always answering on emails and phone calls. We also using it for invoicing, it very user friendly. There is no extra or hidden fees. Cons I got hacked once and sometimes getting some fraud emails from quickbooks scammers. It’s really hard to understand sometimes if it’s real or fake accounts. Review Source Cayla F. Paralegal Law Practice Used the software for: 2+ years ### "Quickbooks does it all! " March 23, 2026 5.0 We have had a great experience overall. Again, it is one of those programs that is really essential for running a business. You are able to do so much, and with the proper training you can really succeed. Pros Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve them pretty quickly. It is very user friendly and easy to train. It is a great 'one stop shop' of invoicing, payments, financial reports and bookkeeping. Cons The customer support is not all that great, and it is difficult to get in touch with someone who understands your issue. The fees for credit card payments are more than other programs, but overall it is good value for the money because of all the things you can do. Review Source MG Monique G. President Staffing and Recruiting Used the software for: 2+ years ### "A Reliable Financial Management Solution For Growing Staffing Firms " July 5, 2026 5.0 Overall, this platform streamlines financial management, improved visibility into bisiness perfomance and helped us maintain accurate records while supporting informed decision making. Pros Quickbooks Online gives me real-time visibility into our finances, making it easier to make strategic decisions. Cons While Quickbooks online is easy to use for everyday accounting, some advanced reporting and customization options needs training to use. Review Source CB Carol B. Office Manager Staffing and Recruiting Used the software for: 2+ years ### "QuickBooks is the only program you'll need!" June 2, 2026 5.0 I have been a bookkeeper for over 20 years and started with Quickbooks when it was in CD form. It continued to advance with more options and better quality to make it the best option for our business. Pros Quickbooks online is the best value for all the customized and memorized reports. It is very user friendly. Cons I have been using Quickbooks online for over 5 years and have yet to find an issue, problem or concern that couldn't be resolved easily. Review Source SM Sherry M. Executive Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "QuickBooks Online accessible but can be limited" December 29, 2025 4.0 Overall QuickBooks Online was accessible as long as we had internet which made it nice to have real-time information and access. We did have some speed issues because of the internet and the data volume though. We had a harder time figuring out some of the more detailed reports, however, using hte desktop version instead of the online version worked for those. Pros The Pros of QuickBooks online include being able to access it anywhere because it uses the cloud. You can also log in from several devices which is very helpful. Cons The cons of using QuickBooks online is that you rent the software but do not own it so it incurs more costs in the long term. We also did not like that some features were not available without spending more. Some of the advanced features were not available like they were on the desktop option. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.