# LegitFit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is LegitFit the right Fitness solution for you? Explore 225 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/190526/LegitFit/reviews

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LegitFit

4.9 (225)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of LegitFit

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

RS

Romana S

Personal TrainerSports, 2 - 10 employeesUsed the software for: Less than 6 months.

“She not only helped me set everything up smoothly, but also shared lots of practical tips and insights that will make it so much easier for me to manage client tracking, payments, and attendance in the future.\[sensitive content hidden\] was patient, professional, and genuinely friendly the whole time.“

October 15, 2025

MN

Mark N

Owner and head coachHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“There is no ability to delete block bookings in bulk (yet.“

January 30, 2026

MN

Megan N

Owner and instructorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial.

“LegitFit provides great support so your not left to figure it out alone, some great features for my business to grow , I think it’s so easy and accessible to use for myself as the professional and for clients too.“

September 11, 2025

DM

Dervla M

PhysiotherapistHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“I lost the ability to book clients in at short notice“

November 13, 2025

MS

Malcolm S

Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“It's really convenient not having to go back and forth with my clients on WhatsApp anymore because they can manage their bookings themselves.“

January 19, 2026

PH

Phillip H

PTHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“A lot of the features are not available to me as I’m on the lower tier.“

January 21, 2026

KM

Keith M

Gym OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“I can set my payments to all arrive at the same time or customise as I please. Once I got the system up and running I have not looked back.“

September 4, 2025

KO

Keith O

DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“So if you inputted their email, phone or name incorrectly you would have to delete them from the system in order to make amendments.“

February 17, 2025

## Showing most helpful reviews

Showing 1-25 of 225 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marta Z.  
Sales Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Highly Recommend LegitFit"

July 31, 2025

5.0

My experience with LegitFit has been great. The platform is easy to use, and what really stands out is the supportive community and the excellent customer support. Anytime I had a question or issue, the team was quick to respond and genuinely helpful. It’s clear they care about their clients and are always working to improve the experience.

Pros

The client support is excellent. The team is very responsive and quick to help whenever any issues come up. They don’t just respond fast — they actually solve problems efficiently, which has made a big difference for us.

Cons

Honestly, nothing! It’s been a great experience from the start. I would Highly recommended to any business.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Unfortunately Lack of communication and support.

Review Source

Response from LegitFit

November 21, 2025

Hi Marta, thanks so much for the fantastic review! It’s great to hear how much the platform and our support team have helped your business. Solving problems quickly is something we take seriously, so the feedback really means a lot. We’re delighted you’ve had such a positive experience from the start and truly appreciate the recommendation. All the best, Ryan Co-founder and CEO

TB

Tom B.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "LegitFit - its Product and Service are exceptional"

October 27, 2025

5.0

We like the people (warm and friendly), the process (ease of learning and good lines of communication) and the product (it does what it says).

Pros

The ease of navigation and learning process is so good. Overall, it is good value for money. The Client Support and Respect is outstanding in responsiveness and integrity. I never think twice about reaching out to the Support Team.

Cons

Nothing comes to mind. Now, there's a thing in itself. If I was pushed I would say an alert of an upgrade and when it will land on the site.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing LegitFit

Quality of the people who connected with us and oversaw the onboarding process.

Review Source

Response from LegitFit

October 31, 2025

Hi Tom, Thanks so much for taking the time to leave such a lovely review! It’s fantastic to hear that you’ve found LegitFit easy to use and that our support team have made such a positive impression. We really value your comments on communication and responsiveness, the team will be delighted to read this. I’ve also noted your suggestion about upgrade alerts, which is really helpful feedback. All the best, Ryan Co-founder and CEO

MN

Mark N.  
Owner and head coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Mark Nealon Personal Training (MNPT) switch to LegitFit"

January 30, 2026

5.0

It was a very positive and straight forward experience. The onboarding calls were a huge help and I found it easy to get started

Pros

Intuitive system with a very small learning curve. Client support is excellent and includes 3 on boarding calls with one of the team which are incredibly useful (Thanks \[sensitive content hidden\])

Cons

There is no ability to delete block bookings in bulk (yet. I believe they're implementing this soon)

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Fresha could not accomodate group classes

Review Source

Response from LegitFit

February 27, 2026

Hi Mark, Thanks for taking the time to leave a review. Good to hear the system felt intuitive and that the onboarding calls were useful in getting you up and running quickly. I appreciate the note on bulk deletion of block bookings. That is helpful feedback and something we are continuing to improve. All the best, Ryan Co-founder and CEO

AS

Allison S.  
Pilates Instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great customer service, some quirks"

October 30, 2021

3.0

Pros

I've been with LegitFit for about 3 months. I am a sole proprietor with a studio that does one thing, private training sessions. For the most part, LegitFit is easy for my clients (and me) to understand and use compared to other booking services, and I do appreciate Ian's help.

Cons

There are some quirks that are quite annoying and most seem related to time. Once they get sorted out, I believe this will be a great booking platform. The first issue which I brought up about 3 months ago relates to time. I have set the time zone for the studio, but clients get reminders that their appointments are scheduled for totally different times (ie I have put their appointment in for 5pm on a Wednesday, and they get an e-mail saying their appointment is at 1am on Thursday). I've been told to have clients set their time zone, but I don't believe they should have to. If they are booking in person services it should automatically be set to the studio's time zone. I was surprised to have a new client experience this. I had not met the client yet, so something like this negatively impacts their perception of me because it looks like I can't book them in correctly to a session. When I was one time zone updating scheduling for a session while on vacation, I set the time to to something like 10:30am (which is when the client requested the session) but when I came back to my time zone, it showed the session at 9:30am. When I've been updating recurring sessions that are on a Wednesday, sometimes for no apparent reason they'll show up on Tuesdays and I'll have to edit it again and unselect the Tuesday option (even though that was never selected by me to begin with). I'd love to see financial reports in a little more detail

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing LegitFit

Ease of use

Review Source

Response from LegitFit

May 19, 2022

Hi Allison, Thanks so much for the review and for bringing these quirks to my attention. As we've begun moving into new countries there are a few teething issues that we need to resolve but I appreciate your patience and our team is actively working on things. One of our team was in touch in the meantime I believe so hopefully that helped! Kind regards, Ryan

LB

Luke B.  
Gym Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing, almost perfect "

January 15, 2026

5.0

These guys have really helped me out of a spot. The old app I used to be with I felt trapped with them. I’m glad they contacted me and offered me a better service at a better value.

Pros

It’s easy software to use and much better value for money than the old company I was with. I also love that we have an app. We look more professional and our clients love it to.

Cons

Just need to make the scheduled workouts smoother like truecoach. I would be willing to pay extra on my subscription to legitfit is their online coaching software was up to scratch with truecoach. Also, please keep the A.I. Notes in the software and you’d be much better than truecoach

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

LegitFit contacted me and offered me better value of service.

Review Source

Response from LegitFit

January 30, 2026

Hi Luke, Thanks so much for the review and for sharing honest feedback. It’s great to hear LegitFit has been a step up in value and that the branded app has helped elevate the experience for clients. Your comments on scheduled workouts and online coaching are really useful. We have been investing more into programming, client tracking, and AI-powered notes, and it’s encouraging to hear those features matter to you. Feedback like this helps shape where we go next. Thanks again for choosing LegitFit; it’s genuinely appreciated. All the best, Ryan Co-founder and CEO

dL

dawn L.  
Yoga Pilates Mindfulness Cranial Sacral Therapist  
Alternative Medicine  
Used the software for: 6-12 months

### "Legitfit gets a thumbs up from me."

July 19, 2025

5.0

I would recommend this system to anyone who needed a simple booking system to run classes or a clinic. My clients on the whole have really liked the system, and have found it easy to use, they particularly enjoy the reminders, the ease of which they can book for numerous classes or events, and booking more than one class at a time.

Pros

I found the legit fit programme very straightforward to use, i am a massive technophobe but the system works really well for what i need, which is running classes and a private client therapy clinic. The team are very responsive especially my contact \[sensitive content hidden\] who has been super helpful throughout the process when i have needed any help to navigate the changes as my business expands. I also liked that i could custom the system to my needs. The team helped me very patiently from the outset. Moving from Mindbody which i had used for a long time was a huge decision, but not one i have regretted it is so much more intuitive and user friendly. Also being based in Europe it is easier to get a hold of someone should you have an issue.

Cons

The number cap on the number of members that can be serviced, meaning the cost increases with the number of clients you have on your system.

Alternatives considered

[ScheduleFlex](https://www.capterra.com/p/81956/ScheduleFlex/)

Reason for choosing LegitFit

I can't remember what products i looked at but i did check several, i felt legitfit had the various elements i needed. Including flexibility, good customer service, clients could make multiple bookings and manage their accounts themselves with little support from me.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

It was very expensive, clunky and the customer service was challenging, as they are not running on UK time, and also had to wait a while for responses.

Review Source

Response from LegitFit

October 31, 2025

Hi Dawn, Thanks so much for sharing such a detailed and thoughtful review! It’s fantastic to hear how well LegitFit is working for both your classes and therapy clinic, and that the move from Mindbody has been such a positive change. We’re delighted the team have been so supportive. I’ll be sure to pass on your kind words. I’ve also noted your feedback on member caps and pricing, which is really valuable as we continue to grow and improve. All the best, Ryan Co-founder and CEO

AM

Alanna M.  
Pilates studio owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Supportive and straight forward"

January 22, 2026

5.0

So far I am really enjoying the booking platform, I find the team easily accessible and able to get in touch with

Pros

Client support is great and ability to access the LegitFit team. Scheduling is. easy and accessible.

Cons

LegitFit is more costly than most other platforms which I would say is the biggest on the 'cons' list

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)[Team Up CRM](https://www.capterra.com/p/177623/TEAM-UP-CRM/)

Reason for choosing LegitFit

The team were super hands on and easy to chat with

Review Source

Response from LegitFit

January 30, 2026

Hi Alanna, Thanks so much for taking the time to share your experience. I am really glad to hear you are enjoying the booking platform and finding the team easy to access. Being hands on and approachable is something we care a lot about. I appreciate your honest feedback on pricing as well; it’s helpful as we continue to focus on delivering strong value alongside great support. Thanks again for the review and for choosing LegitFit. All the best, Ryan Co-founder and CEO

MO

Martina O.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "LegitFit Review"

January 14, 2026

5.0

Very positive experience from my first meeting to my initial upload/transfer of clients to my final meeting with Bella. Very seamless transition from my last scheduling app.

Pros

My clients find it user friendly, easy to maneuver through timetable and purchasing of products. It was an easy download and set up of the app.

Cons

I cant edit or delete programs assigned to clients. As I issue a lot of rehabilitation programs this is a draw back.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

It was too complicated for my clients to book the products I was offering. I was unable to receive payment online.

Review Source

Response from LegitFit

January 30, 2026

Hi Martina, Thanks so much for sharing your experience. I am really glad to hear your clients are finding the app easy to use and that the transition from your previous system was so seamless. Bella will be delighted to hear your kind words. I also appreciate the feedback on program editing, particularly for rehabilitation use cases, and it’s something we are actively working to update. All the best, Ryan Co-founder and CEO

AD

Amanda D.  
Gym owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fantastic support, and a great system to use!"

January 29, 2026

5.0

So far it has been great, I can’t fault LegitFit, \[sensitive content hidden\] has been great giving me all the support I need behind the scenes with my booking system!

Pros

Very easy to use, with a fantastic support team whenever needing help, clients find it easy to use for the online booking system

Cons

I would prefer it if there was a way to have clients booking for day passes in the gym or recovery room - without having to put it on my timetable (makes it look messy)

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Reason for choosing LegitFit

I was happy with the support from LegitFit and the cost was less

Review Source

Response from LegitFit

February 27, 2026

Hi Amanda, Thanks for the review. I am glad to hear the system has been easy for both you and your clients, and that the support has been helpful as you have been getting set up. I appreciate the feedback around day passes and recovery room bookings too. That is useful input and something we will keep in mind as we continue refining the platform. All the best, Ryan Co-founder and CEO

CC

CHRISTINA C.  
Yoga Instructor  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "LegitFit Review"

March 9, 2026

4.0

good but most of the learning to set it up was heavily reliant on the client having to most of the set up and then review at the next meeting.

Pros

booking system is helpful and easy to use. Good to have the timetable option to embed and this made it look more professional

Cons

not able to add general link to join the legitfit system as a potential client without having to make a booking

Review Source

GK

Gavin K.  
Chief Marketing Officer  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "5 stars for LegitFit"

February 18, 2025

5.0

Overall LegitFit has been very good to deal with. They are very understanding of our business and the different aspects we look for support in. They are always open to suggestions and feedback which is great to see. They are actively adding in more features over time also which shows they are proactive in improving the software and these improvements are usually based on customer feedback which is a big positive.

Pros

How user friendly it is and how it can be tailored to suit many different business models.

Cons

Maybe the communication with clients in terms of emailing and sms could be better but I know this is not the main feature of the software.

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Reason for choosing LegitFit

Pricing and customer service due to LegitFit being Irish based.

Review Source

MC

Maebh C.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Recognition for \[sensitive content hidden\], Onboarding Specialist"

April 1, 2025

5.0

\[sensitive content hidden\] was my onboarding specialist and was so supportive from start to finish, working through all questions and issues that arose. \[sensitive content hidden\] was very responsive and efficiently answered all my emails. As a self-employed person she really put me at ease as I transitioned over to the App. She is super at her job!

Pros

Very user friendly from a business owner and client perspective

Cons

I received T&C email notifications every time a client booked a class. This issue went on for a week but \[sensitive content hidden\] worked with the tech team to get it resolved.

Alternatives considered

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Reason for choosing LegitFit

Pricing and functionality and support offered during onboarding process

Review Source

Response from LegitFit

October 31, 2025

Hi Maebh, Thanks so much for sharing such a thoughtful review! It’s fantastic to hear how smooth your onboarding experience was and that our team were able to support you so well throughout the transition. I’ll be sure to pass on your kind words, they’ll really appreciate the recognition. Great to hear everything’s running smoothly now! All the best, Ryan Co-founder and CEO

JL

John L.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Legit Fit Review"

February 17, 2025

5.0

Positive - support is there when you need it and there is an ongoing willingness to listen, react and improve the client experience.

Pros

Ease of use Reporting function End user experience young and old can use it frictionless

Cons

Creation of memberships and bundling can clunky Partial refunds / referral fees is not there on the front end

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)

Needed a more joined up system of billing and client management

Review Source

SW

Sam W.  
Owner  
Sports  
Used the software for: 6-12 months

### "Fantastic Service. "

January 23, 2025

5.0

Shane from LegitFit has been particularly great. He managed to take my very manual excel sheets and put them into the system with very little impact on my clients. He has also supported the process every step of the way.

Pros

LegitFit took away all of the paperwork I was facing each month. From scheduling, to reconciling payments.

Cons

You get what you pay for. The cost is high but the business case for using it makes it worth the investment.

Alternatives considered

[Classfit](https://www.capterra.com/p/193674/Classfit/)

Reason for choosing LegitFit

They only offered partial service in comparison to what is offered.

Review Source

LO

Lily O.  
Fitness Instructor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Brilliant booking software"

April 21, 2022

5.0

My overall experience with LegitFit has been phenomenal. From the easy to use software to their customer service. I love that I can change my timetable with ease and look at breakdown reports within a few clicks.

Pros

I love how easy LegitFit is to use, all of my clients love it as well. Everyone at LegitFit that I have spoken to have been so helpful and nice. I was with a competitor for a good couple of years prior to using LegitFit and they do not come close to LegitFits product or outstanding customer support. If I have any questions I only have to Whatsapp them which is amazing!

Cons

The only thing I can think of is the app. I know my ios clients are using the app which is great but my clients that use android are desperate for one. I know this is probably in the process.

Alternatives considered

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Reason for choosing LegitFit

I had a call with \[SENSITIVE CONTENT\] from LegitFit and he was so nice and couldn't have been more helpful. He went through everything they offer and answered my million questions with such patience! It was this that made my mind up. I thought if this is the service I am getting there is no question that I am going with LegitFit. I had onboarding calls with \[SENSITIVE CONTENT\] and again he couldn't haven been more helpful. Thank you!

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Their support through the lockdowns were disgusting. They were charging me £90 more a month to use their online platform when my business had to go online through the pandemic. I was already paying £130 for their services that were non existent. If you needed to speak to someone, you would have to email first and then their response could take at least 4 days. Nothing was simple, even a slight change in the timetable was a massive task! I could not have been more thankful when an email from LegitFit came through asking me to look at their software!

Review Source

Response from LegitFit

May 19, 2022

Hi Lily, thanks for the review - really appreciate the feedback. The android version is live now FYI! Thanks, Ryan Founder and CEO

BC

Brenda C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "You won't regret choosing LegitFit"

July 8, 2022

5.0

In the almost 2 years I have been with LegitFit I think I have had to contact them twice about something. Not only do they get back to you straight away, but they will actually voice note you!! The other platforms I dealt with I would be waiting a minimum of 4 days (They were more expensive and I paid extra for a premium customer service experience with one of them)

Pros

Ease of use and customer service is outstanding. Having used other platforms before, I can't fault LegitFit on the time and effort they have given us. The other platforms I previously used were quite complicated so using LegitFit has been a lifesaver and saves hours on scheduling.

Cons

Can't change the price on packages created so if we have a sale on something we have to create an entire new package (not difficult but just takes awhile).

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Reason for choosing LegitFit

Firstly I met them in their research phase of the product. Liked them and was always hoping to work with them. Their price point is better for small business. Their customer service can't be beaten. The platform is super easy to use and just as easy to set up. They are still quite a new business and can do the same as the other platforms I have used and they are adding to this constantly.

Switched from

[ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

I was with Glofox when I switched. They were expensive, complicated and would takes days to respond to queries. Not ideal when we are trying to sort issues for clients.

Review Source

Response from LegitFit

July 19, 2022

Thanks for the review Brenda - it makes a massive difference for us (and your experience of course )! We're glad that you're enjoying using LegitFit. We're looking at new ways to update pricing so keep an eye out for updates! Ryan Co-founder & CEO

ML

Michael L.  
Gym Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Studio 7 Fitness & LegitFit"

February 17, 2025

5.0

I have been with Legitfit for a number of years now and have never had any issues with the software. The users as I said above have been able to navigate it easily enough so no issues there. I must say the customer service care has been excellent, I am not very technically minded so I want to make a special mention of \[sensitive content hidden\] who I have been emailing for a few years now and he is always so helpful and punctual in his response where sometimes I am under time pressure he really comes through for me so a big 5 stars for \[sensitive content hidden\] too, much appreciated his help. Thanks for that.

Pros

I like how user friendly it is for the members, rarely the guys have any issues with the software. I like how you are constantly trying to improve the service for us the gym owner but also the use. The constant innovation is impressive.

Cons

I don't think there are any dislikes, I know the costing for the year went up last year a good bit but I also understand things change in the market place and new additions to the service was included in that.

Review Source

RS

Romana S.  
Personal Trainer  
Sports  
Used the software for: Less than 6 months

### "Great app!"

October 15, 2025

5.0

Great app! After my first introductory call, I decided to subscribe to the platform and start using the service — and I couldn’t be happier with that decision!

Pros

\[sensitive content hidden\] amazing support. She not only helped me set everything up smoothly, but also shared lots of practical tips and insights that will make it so much easier for me to manage client tracking, payments, and attendance in the future.\[sensitive content hidden\] was patient, professional, and genuinely friendly the whole time. I truly recommend her to anyone starting this new journey — she’ll make the whole process simple and enjoyable!

Cons

Everything was great, so far I have nothing to complaint! It'a a great app. I was guided through entire time

Review Source

Response from LegitFit

October 31, 2025

Hi Romana, Thanks so much for the fantastic review! I’m delighted to hear your onboarding experience was so smooth and that our colleagues support made such a difference. She’ll be thrilled to read your feedback as she always puts so much care into helping new clients get started. Really appreciate your kind words and recommendation! All the best, Ryan Co-founder and CEO

CF

Cathal F.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Essential for gym owners"

September 17, 2025

5.0

Brilliant, customer service was the stand out. So sound to deal with, no matter what the issue they were on it right away.

Pros

Everything you could need from scheduling to payments is there. Looks the part, customer support is top notch.

Cons

Nothing, everything was brilliant. Very good product. Could not fault the software at all. Absolutely top notch.

Review Source

Response from LegitFit

October 31, 2025

Hi Cathal, thanks so much for the amazing review! Delighted to hear you’ve found both the software and our support top notch. Really appreciate you taking the time to share your experience. Best, Ryan Co-founder and CEO

CD

Cliodhna D.  
Studio and event manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Legit Fit is brilliant "

February 6, 2025

5.0

Really good service where they listen to offerings and aid assistance in all domains. They are very quick to reply and help when need it. They are very good value for the service they offer and always open to feedback. We are delighted with the system as it is very user friendly and also we love to custom app that was also designed for us

Pros

The customer service is brilliant! Very cost effective Open to feedback Irish owned company

Cons

Overall it is a brilliant app. Very satisfied all round

Review Source

bO

brian O.  
personal trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "set up of LegitFit"

July 22, 2025

5.0

very nice people to deal with and any questions i asked they were very helpful. \[sensitive content hidden\] help me with my change over and couldnt of been more helpful.

Pros

well organised, it seems very professional and will help to expand my business to more people, keeping everything in control.

Cons

Noting happy with everything, I don't think I can fault them on everything because they help me set up everything.

Review Source

Response from LegitFit

October 31, 2025

Hi Brian, Thanks so much for the lovely review! It’s great to hear you’ve had such a smooth experience getting set up and that the team were able to make the process easy and supportive. We’re delighted LegitFit is helping you grow and manage everything with confidence. All the best, Ryan Co-founder and CEO

CL

Celyn L.  
Gym owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Perfect Fit for Our Business, Simple, Efficient and Client-Friendly"

April 16, 2025

5.0

Exactly what we were looking for, clients love it and so do we. Super easy to use, reliable, and constantly improving. The support team is always helpful. The sign-up team provided amazing service from the start, everything was smooth, professional and super helpful. Couldn’t have asked for a better experience!

Pros

What we like most about the app is how simple and easy it is to use. It fits seamlessly into the bespoke services we provide, making everything more efficient for our clients.

Cons

Honestly, nothing. It’s been smooth from day one. can’t fault it.

Review Source

Response from LegitFit

October 31, 2025

Hi Celyn, Thanks so much for the fantastic review! We’re delighted to hear LegitFit has fitted so seamlessly into your business and that both you and your clients are enjoying the experience. The team will be thrilled with your kind words, it really means a lot to us. All the best, Ryan Co-founder and CEO

MB

Michael B.  
Gym owner  
Sports  
Used the software for: Less than 6 months

### "MB FITNESS & PERFORMANCE "

April 30, 2025

5.0

Brillant very happy with the overall experience. Everyone I was in talks with on the team were so nice!

Pros

So basic and easy to understand. Very easy to set up very straight forward.

Cons

Would like a longer video call going through everything but even at that , that’s me been picky. Very happy with overall experience

Review Source

Response from LegitFit

October 31, 2025

Hi Michael, Thanks so much for the lovely review! Great to hear you found LegitFit so easy to set up and that the team made the experience a positive one. I’ve noted your feedback about longer walkthrough calls. Really appreciate the suggestion and your kind words about the team! All the best, Ryan Co-founder and CEO

OB

Olivia B.  
Dance teacher and school owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product friendly staff!"

April 29, 2025

4.0

Good! I found the initial meetings particularly helpful and the staff friendly and easy to deal with. Later contact wasn’t quite as good as they didn’t understand how tech-phobic I am!

Pros

I particularly like the ease of payment for the user and it’s simplicity for the fitness provider.

Cons

I don’t like that you can’t create a coupon the applies to only specific packages

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Reason for choosing LegitFit

The other platform was overly complicated

Review Source

Response from LegitFit

April 30, 2025

Hi Olivia, thanks so much for the review. I've noted your thoughts on coupons, and we're already looking into them! Glad you found the initial meetings really helpful. I'll take note of that "later" support. Best, Ryan Cofounder & CEO

CD

Cathal D.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Fullbody Workhouse Roscommon "

October 15, 2024

4.0

Very good, for what’s its main function is for- taking bookings & payments it works very well!

Pros

Customer service is very good, fast & helpful. Ryan who is one of the founders is very nice to deal with.

Cons

Monthly report might be a good idea, giving you a breakdown of overall revenue received, breakdown of overall members, gained & lost. These are important metrics, if this could be an automatic monthly report delivered to the business owner it would be quite helpful.

Review Source

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