# QuickBooks Online Advanced Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QuickBooks Online Advanced the right Accounting solution for you? Explore 1044 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189398/QuickBooks-Online/reviews --- QuickBooks Online Advanced 4.4 (1044) [View alternatives](https://www.capterra.com/p/189398/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of QuickBooks Online Advanced Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews Intuitive and efficient workflow 92% positive reviews out of 199 Most reviewers find ease of use essential, highlighting straightforward navigation, quick setup, and accessible features for daily tasks. Frequent technical disruptions 77% negative reviews out of 132 Most reviewers report bugs and issues, including slow loading, glitches, and frustrating errors that disrupt daily operations. Adrienne G Owner, Bookkeeper, 1 employee. "The software is often glitchy, causing frustration for users that are not experienced." Robust expense management tools 90% positive reviews out of 63 Most reviewers indicate expense tracking is thorough, with automation, detailed categorization, and easy reporting for financial oversight. Stefanny J Project Assistant, 2 - 10 employees. "I like the new option to add projects, it's the best tool so far and most widely accepted in the market to track your expenses, categorize and run reports for profitability." High and increasing costs 52% negative reviews out of 58 Some users say pricing is higher than alternatives, with frequent increases and limited justification for the added expense. Comprehensive bookkeeping platform 93% positive reviews out of 60 Most reviewers describe bookkeeping as streamlined, accurate, and accessible, saving significant time and supporting organizational needs. Janine M Hairstylist, 1 employee. "I use it for bookkeeping my hair salon business it works well" Challenging desktop-to-online transition 59% negative reviews out of 44 Some users report the desktop version lacks features, differs in navigation, and complicates migration from the online platform. lia B Finance, 11 - 50 employees. "Some of the reports that I was used to in the desktop version were hard to replicate." ## Showing most helpful reviews Showing 1-25 of 1044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hallye N. Operations Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Life Saver" March 6, 2026 4.0 Quickbookds Online Advanced is an excellent tool that we use everyday in our business and have had success integrating it into other software we use on a daily basis. Pros Quickbooks online is an amazing tool for samll and big business models. It keeps track of all needed financials within your business. Easy to use and an affordable price. Cons Quick books can seem complicated and very in depth so it can be daunting at first but once you use it a few times you can get the hang of it quickly. Review Source KC Katherine C. Chief Operations and Finance Officer Non-Profit Organization Management Used the software for: 2+ years ### "QBO Advanced is a great tool for nonprofits or for-profit businesses" August 4, 2025 5.0 I love QBO Advanced and have used it at multiple orgs and for profit businesses. It is widely known and used and easily understood by non-finance professionals. It is still seeing updates and getting better than the original version as they try to move all users to QBO. Pros QBO Advanced has quick and easy reporting with so many ways to customize. It integrates easily with basically every other tool and is very easy to access. Cons Some reports are not as robust as the QB Desktop versions, though this seems to be consistently improving. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Ease of access and a big push from our former bookkeeper and Intuit. Review Source AD Andras D. President Construction Used the software for: 2+ years ### "If it was not for the Customer Service Experience, I would give it 4 stars" April 10, 2025 2.0 If you have no issues because you are a simple business and have very simple accounting, you can get a decent experience and good value for what this software offers. If you are more advanced and actually care about what your chart of accounts looks like and want to customize it with account numbers and change the default names, beware. If you also want to have control over what get classed where and use accrual basis of accounting where you regularly enter journal entries - my experience is that you will be frustrated from time to time with the system creating new accounts, duplicating accounts and chainging the field mapping in a way where one day you wake up and realize that your Payroll Liabilities are a complete mess with duplicate accounts and inconsistent entries. (this assumes Full Service Payroll where the service team does your payroll). the average rating here on Capterra is about 4.3 stars for QBO Advanced which 0 in my opinion - does not accurately reflect the amount of frustration that is out there about the customer service piece. Pros As with most QB products, this accounting system is simple, easy to use and the Advanced version has some really cool features such as Projects (project costing) Bank Feeds (automatic downloading of transactions which are then evaluated before allowing them inside your books). We use Full Service payroll, use Time tracking (time clock), we were able to automate certain simple processes (tasks, recurring transactions, approvals), use other software for example field service managent third party integrations, amazon Business integration, receipt scanning etc. just to name a few cool things. We are an electrical contractor. This being a SAAS, they keep tinkering with it and adding features regularly. Overall, the system is pretty stable, reliable and pleasant to work with. Cons The Customer Service (Technical Support) experience is horrendous, it is the most time-wasting and frustrating experience I have ever had with software - and I say this after 20+ years of using different versions of Quickbooks. In at least the last 10 years customer service has gotten really bad. The front line support reps are little better than chatbots, incapable of even comprehending the issue to be able to escalate to higher level tiers, which are quick to reject and close out tickets without resolution, just to get it off their plate. The social media response teams are not empowered to reopen tickets. Angry and frustrated customers flood the comment sections of media posts intended to advertise new features. The account managers (if you pay enough to be in the Priority Circle level you get an account manager) are similarly not empowered, they cannot even open a ticket. All of this means that every time they misunderstand or mishandle something, you as the customer bear the burden of calling in and they put you through a 1-4 hour ringer to be waiting on hold, periodically come back to tell you that they are working on the issue but so far out of 10 different major issues I experienced over 10 years, not a single one of them ever got resolved. I am a very advanced user and only call into support as a last resort. None of my major issues were ever resolved, they just got closed out and I moved on. Years later they sometimes finally make system updates and some issues just go away but some have not for 10+ years now. You might rightly ask - why stick with this product then? It is begrudgingly that I stay and the simple answer is because after so many years it is very difficult to switch and migrate to a new system. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing QuickBooks Online Advanced Main reason was familiarity with the product and easier migration and field mapping. Secondary reason was lower cost Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Desktop was not being invested into any longer and support was also declining. In order to keep up with the times we had to switch. Review Source MG Michelle G. Accounting Coordinator Construction Used the software for: 2+ years ### "Love QB :)" March 19, 2025 5.0 So far not many issues presented. It seemed like a better option for our company than the other subscriptions as we create a lot of bills/expense and cheques. We have multiple admins who work on the same file, so having different users with various roles help. Pros many features, unlimited chart of accounts, multiple users, batch invoicing for labour --gives a cleaner look on the invoices. Cons Not sure if this is related to QBO Advanced specifically but the backup stopped working two weeks ago. With the amount of daily work we do in our books, it's scary to think we could lose everything. I enjoy the features offered :) no complaints Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing QuickBooks Online Advanced Don't recall the name but it's a project management software. Other softwares are much more expensive but they DO add the features QB doesn't have. Still looking into switching if more accommodating to our industry needs. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Only accountant had access, we needed our internal team to take over while our accountant can also see what we are doing. Review Source jS joyelle S. accounting administrator Accounting Used the software for: 2+ years ### "Overall a nice program and easy to learn" October 22, 2025 4.0 very good for the most part. it is easy to use and easy to teach people to use. transaction flow in nicely from bank accounts Pros easy to use and to get our client on board with it. Getting access to client books is easier now being able to work from anywhere is very nice Cons the cost has gone up a lot over the last few years and trying to bill that back to clients gets tougher Switched from [Xero](https://www.capterra.com/p/120109/Xero/) overall quickbooks is an easier product to use and learn Review Source TS Trina S. Controller Hospitality Used the software for: 6-12 months ### "I love Quickbooks Online" March 20, 2025 5.0 I work on both the QB desktop and QBO Advanced. I prefer the QBO advanced version by far. It has everything I need from auto post of recurring transactions, to AR and AP modules. It is very user friendly and so are has been able to perform every task I need. Pros It is very easy to work with and the online help provides detailed instructions on how to perform any task. I really like the recurring transactions that auto post every month and the ability to setup recurring transactions to import as required for repeat transactions. Cons I wish while entering payables that the previous inputted name would default for the next entry. Review Source LR Leah R. Office Manager Retail Used the software for: 1-2 years ### "Good for a growing company for a decent price to change over from desktop" April 11, 2025 4.0 Pretty good for a mid sized company. We use it for invoicing, inventory and quotes. There was a learning curve going from desktop. Pros The automations are nice for daily tasks. Cons Learning the automations that happen and trying to reverse things. QB Online will also update without letting you know and functions or items will be moved. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) For security and update in our system. We wanted it to be on the cloud for easier access everywhere. Review Source SB Susan B. Office Manager Construction Used the software for: 2+ years ### "Great business accounting software" September 11, 2025 5.0 Very pleased. Have been using this system for several years and it has served most of our needs quite well. Pros Ease of use, syncs with other software's. The reports are generated easily and for the moist part very helpful. Cons Having an accountant undo a reconciliation when needed. The desktop version you could reverse a reconciliation on your own. Switched from [Foundation](https://www.capterra.com/p/10019344/Foundation/) Foundation was too in depth and reports were not what we needed Review Source BC Betty C. Bookkeeper Construction Used the software for: 2+ years ### "Quickbooks - must have for business accounting " June 29, 2025 5.0 Overall the software is needed for our accounting needs. It’s difficult to learn and has a few quirks but definitely a tool we can’t do without. Pros It keeps track of all our income and expenses and makes reporting easy. It also helps me make invoices and keeps them organized. Cons It’s complicated and sometimes difficult to use and learn. I had to get a tutor to teach me how to use it. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing QuickBooks Online Advanced I wanted the convenience of being able to log in and use it from anywhere I am so I chose the online version. Review Source CM Carolyne M. Owner Publishing Used the software for: I used a free trial ### "Feature Rich" October 11, 2025 4.0 I do like it. The batch automation and real-time data are so valuable to any business. I personally felt it was too big for me. |I could definitely see how it would benefit a company larger than mine. Pros It has more features than the basic versions, like batch invoicing and enhanced workflow automation, that suits larger companies. Cons More features means more learning, although Quick Books do provide the training. It can be overwhelming to slot into your current business. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I took the free trial to see if it would suit my business. Review Source HS Harley S. Laboratory tech Hospital & Health Care Used the software for: 6-12 months ### "Great software" March 25, 2025 5.0 I've had a great experience with QuickBooks Online Advanced. Everything has been very easy to navigate through. If I ever had a question it was quickly answered. I definitely recommend this product for employer's. Pros Very easy to navigate, track all time, including pto, and checks. Cons I honestly can't think of anything I disliked about the software. Everything seems to be working smoothly. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The other software became to much to navigate through after they kept applying "updates" Review Source EW Evangeline W. Small Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "QuickBooks Online Advanced Review" September 15, 2025 5.0 QuickBooks Online Advanced saves time and eradicate human errors through real-time accounting automation. Pros QuickBooks Online Advanced is the leading online accounting tool that I currently use. It offers project accounting, invoicing and billing tools that help automate business processes. Cons QuickBooks Online Advanced has got all the features that I was yearning to have in one place without drawbacks. Review Source JB Jaxton B. Accountant Construction Used the software for: 1-2 years ### "Overall great!" November 19, 2025 5.0 Overall I will be using QBs for my clients and my businesses. It's nice that it integrates with so many other softwares. Pros I enjoy that Quick Books online is very intuitive and how smooth it is to operate. The fact that it's cloud based makes it easy for teams. Cons I don't like that the app on my desktop is super slow. It's not the desktop QBs version but the online version and I still have that issue. Review Source KG Kristin G. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Our financial records never looked so good!" April 2, 2025 5.0 Overall very good, I wish the support was better. Pros Once you have a good understanding of it, it is pretty easy to use and really improves the speed and quality of our financial reporting. Cons It isn't as intuitive as I'd like, plus I'm a non profit and much of the online resources are geared towards for profit companies which don't help me. Review Source JL James L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "QB Online Review" June 19, 2025 5.0 Great overall experience! I used to use a spreadsheet to do all of my bookkeeping and QuickBooks has shortened my work time tremendously! Pros Makes bookkeeping easy. The reports are easily accessible and make it a breeze to see our profit and loss whenever I want Cons Sometimes the connections to amazon won't happen and I'm not able to categorize those transactions. Automated categorizations don't always work as intended Review Source SF Shani F. Low voltage Accounting Used the software for: 1-2 years ### "Organization, convenience and professionalism" July 31, 2025 5.0 Pros Helps me prepare invoices and quotes in the easiest and simplest way. Very professional and easy to use Cons Tracking expenses and income, including preparing payroll. Helps me a lot in arranging and organizing the company. Review Source MT Mark T. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Quickbooks Online - Great forr small business or corporation" April 1, 2025 4.0 Overall I love it over 3 years. I have learned from my CPA, an independent bookkeeper to assist with transactions. Easy to share screens Pros It works well for me as bookkeeper for my wife's business. Once learned, it is fairly easy to use. Good community group. Integrates with my CPA to access necessary documents Cons Poor help files. It should be built out more. It would be better to edit Tags, Vendors, Categories but sometimes can be a struggle getting an expense correct the first time. Review Source AK Abby K. Accounting Manager Accounting Used the software for: 6-12 months ### "A Scalable and Smart Choice for Growing Finance Teams" July 15, 2025 4.0 Pros The customizable reporting and user role management are standout features. They gave our finance team greater visibility and control without needing to rely on IT or external tools. Cons The batch transaction tools feel clunky and slow, especially when processing large volumes. System lag during busy periods also affects productivity. Review Source PS Parker S. Accounts and Operations Coordinator Construction Used the software for: Less than 6 months ### "Low Level Of Entry, High Level Of Productivity " November 17, 2025 5.0 We have used the online in the past and just transitioned over to the desktop version, but we are keen to both applications. Pros Ease of Use - the entering and inputs of invoices, receipts, and other paperwork is relatively easy to input into the system Cons Sometimes, it is slow with the server that we used provided by Amazon, but there seem to be no bugs or other issues like that, so just the speed problems here and there. Review Source SB Shana B. CEO Hospital & Health Care Used the software for: 1-2 years ### "Quick book advance review " April 3, 2025 5.0 Love it , easy to use and prepare for future taxes in upcoming new tax year Pros Easy to use for business it prioritizes business Cons Sometimes checks are held from clients and they don’t resolve matters quick enough Review Source LM Laura M. Office Manager Construction Used the software for: 2+ years ### "Quick and easy! " April 10, 2025 5.0 Super easy to use and easy to train others on. it has saved me so much time invoicing clients. Pros Wow. The difference this has created for our bookkeeping is crazy! It is so easy to follow and user friendly. Cons none. It has been seamless and easy to train others on. Review Source LM Linda M. bookkeeper Renewables & Environment Used the software for: 1-2 years ### "Great bookkeeping program" August 20, 2025 5.0 Pros The clarity of finding invoices with ease and keeping track of the on hand inventory as well as daily reminders for outstanding invoices. Cons The only issues I have experienced over the last year would be the updates to the bank accounts which would become unlinked. Review Source AR Amanda R. pediatric therapist Hospital & Health Care Used the software for: 2+ years ### "Quickbooks review" February 20, 2025 5.0 Great! We did have to learn how to use it from our accountant, but once we got routines in place it is easy to use. Love that it connects directly to the bank account and pulls charges in to be categorized Pros Quickbooks is easy to use and keeps all my finances in one place. Love that we can add our accountant onto the account to help manage taxes easily. Cons It is hard to learn at first in terms of linking credit cards appropriately to a parent card and learning about journal entries, opening balance equity, and splitting a charge to categorize. It would be nice if they had easy to understand tutorials for non accountant small business owners who do their own books Review Source BB Britta B. Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Quickbook online advanced review " June 16, 2025 5.0 Overall, it is a time saver and has been incredibly beneficial for the organization to keep track of the expenses of multiple programs and multiple staff members. Pros It is a great resource to keep track of all the funds going in and out, bills to pay, expenses going out, and events that need to be paid for. Cons The import and export do not always align, and they need to be manually updated, which takes a little extra time. Review Source CT Christina T. Co owner Design Used the software for: 6-12 months ### "Quick Books Advance " March 28, 2025 5.0 It makes it easy to keep track of everything. Pros It helps me keep up with expenses and when we need to reorder or stock up when the prices are good. Cons I don't have any complaints about this product. Review Source Similar Products Featured ## Related categories [Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Budgeting](https://www.capterra.com/budgeting-software/)[Bookkeeper](https://www.capterra.com/bookkeeper-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.