# Gymcatch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Gymcatch Software - reviews, pricing plans, popular comparisons to other Fitness products and more.

Source: https://www.capterra.com/p/189291/Gymcatch

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# 

 Gymcatch Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Gymcatch

## What is Gymcatch?

Gymcatch provides great value software that helps fitness and wellness business owners save time, increase revenue and provide great customer service. With Gymcatch you have everything you need to manage your business: Scheduling, membership management, reporting, payments, wait lists, discount codes, website integrations, mobile apps and more! Save time, increase revenue and offer great customer service with Gymcatch.

## What is Gymcatch used for?

[Fitness](https://www.capterra.com/fitness-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)

Top alternative

Featured

Overall rating

Based on 222 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$18

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Gymcatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gymcatch.com&name=Gymcatch)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Gymcatch

4.9 (222)

VS.

[4.7 (79)](https://www.capterra.com/p/215808/FliiP/reviews/)

Starting Price

$18

Flat Rate, Per Month

Starting Price

$249

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (222)

Ease Of Use

4.7 (79)

Value For Money

4.8 (218)

Value For Money

4.7 (76)

Customer Service

4.9 (218)

Customer Service

4.8 (79)

## Gymcatch alternatives

[4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (328)](https://www.capterra.com/p/197172/bsport/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (341)](https://www.capterra.com/p/150357/Teamup/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (369)](https://www.capterra.com/p/202837/Everfit/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/189291/Gymcatch/alternatives/)

## Who uses Gymcatch?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.9 (69)

68.12% of 69 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

4.8 (56)

67.86% of 56 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Class Management

4.7 (35)

91.43% of 35 reviewers that rated this feature as important or highly important

Create and schedule group classes, recurring appointments, and private sessions, etc.

Mobile Access

4.8 (31)

45.16% of 31 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Attendance Tracking

4.8 (29)

62.07% of 29 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Calendar Management

4.8 (29)

58.62% of 29 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Gymcatch 98 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Monitor service demand and performance to plan for adequate resources that meet business needs

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Track and collect membership dues

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Confirmation of the enrollment of a student in a course, class, activity, or program

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Create custom workout plans for your clients based on their specific goals

Designed for dance studios

Intended for sports & fitness gyms

For martial arts classes and studios

Designed for yoga and pilates studios

Automatically find mutually available meeting time slots across multiple calendars

Designed for trainers who offer in-person sessions

Manage the instructor/teacher's schedule, tasks, responsibilities

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

Designed for trainers who offer online sessions

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Plan availability and assign specific time slots for tasks and resources

At least a username and password is required to access the system

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Database of students to track personal information of individuals and families

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Allow organizations to streamline the check-in process for visitors.

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.7 (222)

4.7

Based on 222 reviews

## Pricing

Value for money

4.8 (218)

Free Trial

Basic

$18.00

Flat Rate,Per Month

It includes:

-   Automated Reminders
-   Automated Wait Lists
-   Client/Member Community
-   Customer Management Portal
-   Ios and Android Client Apps
-   Multi-Place Bookings
-   Online Support
-   Payment Processing With Stripe (Excludes Stripe Standard Fees)
-   Referral Marketing
-   Unlimited Bookings
-   Unlimited Team Members
-   Web

Value for money

4.8 (218)

4.8

Based on 218 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (218)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (218)

4.9

Based on 218 reviews

## User reviews

Overall rating

4.9

Based on 222 reviews

Filter by rating

5(195)

4(24)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MM

michelle M.

Instructor

Health, Wellness and Fitness

### "Very happy with Gymcatch"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 3, 2025

Very happy with Gymcatch. It does everything I want it to do. Book clients in for classes and you can use a form to ask parq questions and consent before the class.

Pros

It’s a very easy system to use. My clients like using it as well and say it’s easy to book onto classes and log on to see what they have booked.

Cons

It is a little expensive considering I only use it for 1 class a week and if you add on lots of extras it makes it even more.

Switched from

[Sign In Solutions](https://www.capterra.com/p/150664/sign-in-solutions/)

It used to be free and when they started charging is was going to be really expensive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Hi Michelle, Thank you for taking time out to leave us a review, we genuinely appreciate it. Fab to see that both yourself and your customers find the system easy to use. Many thanks again, The Gymcatch Team

AT

Ashleigh T.

Fitness Instructor

Health, Wellness and Fitness

### "Amazing Booking system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

Great, been using since I restarted my classed after covid in June 2021 and wouldn't switch to another provider

Pros

Very easy to use and I have a lot of older clients which is a big plus. Its also very appealing to look at

Cons

Sometimes if there is a glitch people struggle to book sessions but it rarely happens. I also released a new package on BF but some that already had package couldnt purchase another but others could

Alternatives considered

[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Reasons for choosing Gymcatch

I preferred the overall look of gymcatch. A friend and fellow instructor was already using gymcatch so I also joined

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Hi Ashleigh, Thank you for taking the time to write a review for us. Fantastic to hear how user friendly the system is for you and your customers. We take any issues in the system seriously and are always more than happy to discuss them with you and work towards a resolution.&nbsp; Many thanks again, The Gymcatch Team

AE

Amanda E.

Manager

Health, Wellness and Fitness

### "Gymcatch easy to use and good value for money "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2025

Good overall experience Easy to use and understand how to set schedules and packages Good help manuals to get you used to using the system

Pros

It's easy to work with find ways to learn about different features and it's not very expensive even when you purchase all features

Cons

Some of the restrictions around the programming like if you have two sites separating the schedule rather than buying two subscriptions How members on memberships can't allocate their next months classes to the membership until the 1st of the Month passes

Alternatives considered

[Booker](https://www.capterra.com/p/90708/Booker/)

[ClassPass](https://www.capterra.com/p/249675/ClassPass/)

[Momence](https://www.capterra.com/p/229516/Ribbon/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing Gymcatch

Ease of use Cost of product Good customer support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2025

Hi Amanda, Thanks for taking time out to write a review for us. Great to hear how easy to use the system is for you. Memberships configured for longer periods of time allow customers to book sessions and use credits in future billing periods. If you've currently got your memberships configured to only be 1 month in length, then this may be causing this issue. Please feel free to reach out to us on support if you'd like to discuss this functionally in more detail.&nbsp; Many thanks again, The Gymcatch Team

LM

Lee M.

Fitness Instructor

Health, Wellness and Fitness

### "The User-Friendly Booking System That Just Works!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 29, 2025

I really enjoyed using Gymcatch for almost 18 months and would happily use it again, if the need arose.

Pros

Ease of set up and the ability to chat with support, when stuck and needing some guidance. \[sensitive content hidden\] and Team were on hand within minutes and were extremely helpful

Cons

Some of the terminology used can be tricky for customers to get their head around, such as "Courses" .

Alternatives considered

[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Reasons for choosing Gymcatch

Recommendation from another Fitness Professional

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 9, 2025

Hi Lee, Thanks for taking time out to write a review for us. Fantastic to hear how user friendly the system was for you and that our support team were on hand when needed. We'll certainly look to review our terminology to improve that user experience! Many thanks again, The Gymcatch Team

GY

Georgia Y.

Barre fitness instructor

Health, Wellness and Fitness

### "The best booking system out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2025

The customer service was absolutely amazing and generally the ONLY booking company I have ever enjoyed using. It was just simple, clear and easy to use.

Pros

It’s the most simple and clear booking system for both the business and the students!

Cons

There’s nothing I don’t like about Gymcatch

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 21, 2025

Hi Georgia, Thank you so much for taking the time out to leave us a review, we really do appreciate it. Fantastic to see that the system has been simple for both yourself and your customers to use and that our support team have helped to make your experience with us an enjoyable one. Many thanks again, The Gymcatch Team

EF

Emma F.

Dog trainer

E-Learning

### "Intuitive scheduling software that my and my clients love"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2024

It has streamlined by business and increased bookings

Pros

I like that the scheduling page showcases my offerings in a clear and intuitive way for clients all in 1 place; I feel this has increased bookings from when I used to use Acuity that listed them in sub sections

Cons

I would like to be able to have email automation, such as a reminder and follow up email auto sent. It would be beneficial if I have a 2-way link with Google to aid scheduling.

Switched from

[Acuity PPM](https://www.capterra.com/p/183090/Acuity-PPM/)

I have to use both in tangent as gymcatch is not suitable for my 121s

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reasons for choosing Gymcatch

recommendation from a friend and more reasonable cost very VERY helpful staff. Great communication and onboarding

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Hi Emma, Thank you so much for leaving us a review, we genuinely appreciate it. Great to hear that the scheduling display has been both clear for your customers and has contributed to increasing your bookings. Scheduled reminders and improvements to appointment functionality are both on the cards for future enhancement, so we look forward to seeing how these will further help your business to thrive! Many thanks again, The Gymcatch Team

TG

Tea G.

Owner and trainer

Health, Wellness and Fitness

### "Gymcatch, my assistant"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2024

Gymcatch has helped my buissiness a lot! My pilates studio is basically a "one woman show" but with gymcatch I feel like I have an assistant.

Pros

It is simple, for both clients and admin, but also offerrs a lot of possibilities and variations in designing it for everything my buissines needs.

Cons

Sometimes it is slow as if there is a bug but there is none. That can be a bit confusing, still everything works. And it woul be better if messages could be larger an possibility of pasting a link would be great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Hi Tea, Thanks for taking the time to write a review, we really do appreciate it. Fab to hear that the system has been simple for you and your customers to pick up and that the setting have given you the flexibility to adapt as your business needs have evolved. We'll certainly look to see where we can make improvements to our internal messaging feature in future! Many thanks again, The Gymcatch Team

PM

Priya M.

Pilates instructor

Health, Wellness and Fitness

### "Gymcatch has saved me hours in admin time!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2024

saves me hours of admin, made my life much easier, easy for clients to book and cancel, fabulous customer service, super responsive and helpful team

Pros

easy to use, cost effective, excellent customer service

Cons

just that i was too late to use my discount code ,my own fault though!

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing Gymcatch

had the features i need and was cost effective

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Hi Priya, Thank you for taking time to write a review for us, we really appreciate it. Fantastic to read that the platform is saving you hours on admin management and that our support team have been there when you've needed them for assistance. Many thanks again, The Gymcatch Team

CR

Claire R.

Fitness instructor

Health, Wellness and Fitness

### "Gymcatch saves me time every week!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2024

Gymcatch is a great platform that is easy to use for both instructors and clients alike. The app is helpful to point customers to be able to book in for sessions and once their profile is set up, they can book in with ease. The different bolt on features are brilliant to use as and when your business requires and it’s so good you can swap them as you need. The auto-credits/cancellation feature has saved me countless hours of admin! If ever you have a query or issue, the Gymcatch team are always on hand to help resolve.

Pros

Easy to use app for clients Auto refund/cancellation bolt ons No contract

Cons

Would like to be able to generate customer attendance reports/analysis

Switched from

[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Cost and there being an app for customer to use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Hi Claire, Thank you for taking time out to leave us a review, we genuinely appreciate it. Delighted that the system has proven to be an easy platform for you and your customers to use and that the flexible bolt-on features have allowed to you to cater Gymcatch to your needs and save you time on unnecessary admin. Many thanks again, The Gymcatch Team

LK

Laura K.

Group exercise instructor

Health, Wellness and Fitness

### "Perfect booking platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2024

Was very easy to integrate, friendly and supportive team, definitely takes a lot off my hands, customers are very happy with the booking system.

Pros

Thebl flexibility of the platform, wide range of add-ons, very reasonably priced and user friendly.

Cons

Have not encountered anything negative at this point.

Switched from

[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Pricey and at the moment is not managed by myself, switched to gymcatch to have full control.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 11, 2024

Hi Laura, Thank you so much for taking time to write us a review, we really do appreciate it. So glad to hear that you and your customers have found the system easy to use and that our support team have been able to assist with any queries. Many thanks again, The Gymcatch Team

[View all Reviews](https://www.capterra.com/p/189291/Gymcatch/reviews/)

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Popular comparisons

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Independent research methodology

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