# Page 3 | Vestwell Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Vestwell the right Benefits Administration solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/189123/Vestwell/reviews

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Vestwell

4.5 (75)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Vestwell

## Showing most helpful reviews

Showing 51-75 of 75 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Kendall B.  
Restaurant Manager  
Restaurants  
Used the software for: 6-12 months

### "Excellent for 401-k"

January 17, 2020

5.0

Pros

This software is easy to use, and the support/customer service I have received over the course of using this software has been incredible!

Cons

There is nothing I dislike about this software that I have experienced thus far.

Review Source

JT

JENNIFER T.  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Easy to use"

September 17, 2019

5.0

Help is easy to get when needed. After initial set up, the time spent on it is minimal. Vestwell seems to be continually finding ways to streamline things throughout the last 2 years that I've been using it.

Pros

Love that it interfaces with our payroll software. That has eliminated a lot of time spent on uploading payroll/deductions.

Cons

It doesn't always sync or recognize headings from a .csv correctly. That said, it's easy to fix within the Vestwell software.

Review Source

jR

jenna R.  
accountant  
Medical Devices  
Used the software for: 6-12 months

### "Everything at a glance"

January 12, 2021

5.0

The overall employee experience with the software is very good, as they can easily make changes or see their accounts anytime.

Pros

Integration with our payroll provider was a breeze.

Cons

There is a lot of helpful information on the site, finding the exact information you need is a bit tricky.

Review Source

LC

Lindsey C.  
Customer Service Representative  
Financial Services  
Used the software for: 6-12 months

### "I love Vestwell"

January 13, 2021

5.0

Pros

As a user, it is easy to navigate and is well laid out. The design is modern and pleasing to the eye which always helps.

Cons

Nothing to be honest, I love it! Compared to other companies, this has been the easiest to navigate!

Review Source

cM

chad M.  
Director of Facilities  
Restaurants  
Used the software for: 6-12 months

### "Great Investing Tool"

January 17, 2020

4.0

Pros

The ease of use is by far the best thing about Vestwell. They lay it out so well and easy to understand.

Cons

I really can find anything negative to say about Vestwell.

Review Source

WD

Wayne D.  
Manager, Finance and Accounting  
Information Services  
Used the software for: 1-2 years

### "Very very simple to integrate"

January 20, 2021

5.0

Automation made my life easy. No paperwork to set anything up.

Pros

Very easy to use as an administrator and a user. It integrates with out payroll provider so employees can opted in and update their 401K at their own leisure.

Cons

They do not calculate when employees want 100% of their net payroll contributed to 401K.

Review Source

TC

Theresa C.  
Director front counter  
Food & Beverages  
Used the software for: 2+ years

### "I like the monthly reports"

January 22, 2020

5.0

Very good

Pros

The updates of the site. Enjoy everything!

Cons

Nothing everthing works well for me with my payroll deductions every other week

Review Source

KH

Karen H.  
Medicare Independent Agent  
Insurance  
Used the software for: 1-2 years

### "Positive Thoughts"

January 17, 2020

5.0

I feel they offer personal service and guidance. I am very happy with the performance and accessibility of your product.

Pros

I have no problem navigating through my portfolio. It is easy for me to change my deductions and to see quarterly reports.

Cons

I currently do have any issues with using the software.

Review Source

JB

Joseph B.  
Culinary Associate  
Food Production  
Used the software for: 6-12 months

### "Simple Interface"

January 17, 2020

5.0

Vestwell has helped me make saving for retirement super easy and has allowed me to understand how retirement works I think its a great product and software i would definitely recommend.

Pros

I feel that its very user friendly and easy to use. Finding your portfolio is a snap and I think its cool that there is webinars on the software to give you a better understanding of how to use vestwell.

Cons

I honestly have no dislikes I think its pretty straightforward and simple to use.

Review Source

ML

Mystery L.  
Program Manager  
Education Management  
Used the software for: 6-12 months

### "Good "

January 21, 2020

4.0

Pros

Easy to use. If you don’t know what things mean they explain.

Cons

I do not use the software often. I do not have any cons.

Review Source

WF

Wendy F.  
HR Director  
Restaurants  
Used the software for: 1-2 years

### "Vestwell"

January 17, 2020

5.0

As an administrator, Vestwell has made it easy for me to upload and process our pre-tax 401K deductions each payroll.

Pros

Communication, ease of use, the ability to see past reports for the company

Cons

Being an administrator as well as a client, I have trouble seeing my personal year end values.

Review Source

SD

Shawn D.  
Director of Operations  
Food & Beverages  
Used the software for: 2+ years

### "Vestwell is great!"

January 30, 2020

5.0

Pros

It is very easy to use. It makes it much simpler.

Cons

There is not anything I do not like about it.

Review Source

KW

Kadijah W.  
Team Member  
Restaurants  
Used the software for: Less than 6 months

### "Understanding Better"

January 17, 2020

5.0

My overall experience with Vestwell is very excellent because I know how my retirement money is broken into sections that helps me understand better.

Pros

The most thing that I like about this software is that I get to understand what is going on with my retirement and how much percentage in coming out of my check.

Cons

At first, I didn't understand the software until I looked The information up myself so,that I can get a better understanding.

Review Source

JM

Julie M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Easy to Use"

September 8, 2019

5.0

Vestwell gives us the ability to provide a retirements savings options to our employees.

Pros

It is very easy to set up and use, good customer support.

Cons

Limited investment options to select from.

Review Source

AB

Andrei B.  
Operations Manager  
Market Research  
Used the software for: 6-12 months

### "Simple and to the point"

September 13, 2019

4.0

Vestwell has been great for our 401K administration. However, their partnership with Namely makes information transfer very slow between the Namely user and their account with Vestwell.

Pros

The information is displayed clearly with simple to understand visual clues.

Cons

I haven't been able to easily move between the sponsor and the participant view.

Review Source

JW

Jeff W.  
Marketing Automation  
Computer Software  
Used the software for: 6-12 months

### "Vestwell Review "

January 21, 2020

5.0

Overall it seems like a great tool and I’m glad to have it at my disposal.

Pros

I like the simple interface and the features that make it a powerful place to get a full glimpse at your finances.

Cons

I had some trouble adding a few of my credit cards into the interface which is a little frustrating.

Review Source

MA

MILAGROS A.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Great for Business"

January 21, 2020

5.0

Pros

It is very easy to understand and my questions are always answered.

Cons

I don't have any complaints about the software.

Review Source

ER

Elizabeth R.  
Kitchen Manager  
Restaurants  
Used the software for: 1-2 years

### "Great"

January 21, 2020

5.0

Pros

Easy-to-use. Found info I was searching for.

Cons

No issues with this program. I did not have a bad experience

Review Source

CS

Casey S.  
Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Vestwell"

January 18, 2021

5.0

It has been really good and I would definitely recommend to others.

Pros

It is very easy to use and has made it easier to invest on the side.

Cons

Nothing really stands out. I have been investing with Vestwell for over a year now.

Review Source

GS

Gary S.  
President  
Construction  
Used the software for: Less than 6 months

### "Greatest tool for investments"

January 20, 2021

5.0

Exceptional

Pros

Ease of use and knowledgeable representatives

Cons

Nothing. Vestwell was the best option. Our representative helped set our company up and answered our questions.

Review Source

LG

Luis G.  
Director  
Food & Beverages  
Used the software for: 6-12 months

### "Great Software"

January 17, 2020

5.0

Pros

I really enjoyed the accessibility and the ease of being able tome throughout the website.

Cons

I have used them for a year and have not had any complaints.

Review Source

AG

Alec G.  
Installation Tech  
Security and Investigations  
Used the software for: Less than 6 months

### "Great retirement plan"

January 30, 2020

4.0

Pros

Very easy to use software and the costumer support team is top notch!

Cons

I’ve only been using this for a few months but would like an app tool.

Review Source

BC

Brandon C.  
Director  
Food & Beverages  
Used the software for: 6-12 months

### "Review"

January 21, 2020

5.0

It has worked fine for my 401k

Pros

Customer service was excellent, great people willing to help!

Cons

I dont really have any negatives to say of the service

Review Source

CH

Chalma H.  
Assistant Manager  
Restaurants  
Used the software for: Less than 6 months

### "Easy "

January 22, 2020

4.0

401K

Pros

Ease of use, easy to navigate through screens

Cons

No real problems experienced, no real technical challenges experienced.

Review Source

ES

Ethan S.  
Support pro  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use "

January 20, 2021

5.0

Great! Really appreciate how simple and useful Vestwell is for long term investment.

Pros

It’s easy to check status/ balance and is user friendly

Cons

Overall enjoy using vestwell, but would like to become more comfortable around specifying investments

Review Source

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