# Yooz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Yooz the right Accounts Payable solution for you? Explore 221 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188698/Yooz/reviews

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Yooz

4.4 (221)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Yooz

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

PC

Paula C

HR managerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Significant time savings by automating invoice capture, routing, and data entry“

October 7, 2025

BM

Bernadette M

Head chef managerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“I find it difficult to find out info regarding what my invoice spend is for a given time period and I am relying on adding up manually to see a figure of my overall spend for a time period.“

October 7, 2025

SD

Sáhó D

PartnerAccounting, 51 - 200 employeesUsed the software for: 1-2 years.

“E-mail notifications and e-documentation of invoices are important functions they should work always.“

October 9, 2025

SU

Stephane U

Manager Pole Consulting SI Comptabilité Gestion et ProcessAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“The price of the YOOZ Business version is holding back deployment among some of our mid-sized customers.“

July 15, 2025

YN

Yogini N

Asset and ProcurementFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Good in terms of capturing and management of purchase orders and approvals. “

October 7, 2025

SD

Sáhó D

PartnerAccounting, 51 - 200 employeesUsed the software for: 1-2 years.

“We had a problem with e-mail notifications.“

October 9, 2025

CL

Catherine L

Area ManagerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Easy to use, good for record keeping and locating past invoices, has even supported me to locate the name of a company previously used“

October 6, 2025

JW

Julie W

AdministratorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Can be a little complicated to allocate to different budgets, not sure if this is Yooz or our company policy.“

August 20, 2025

## Showing most helpful reviews

Showing 1-25 of 221 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bryan S.  
Financial Controller  
Hospital & Health Care  
Used the software for: 1-2 years

### "True OCR technology. Ease of use and good customer support."

November 16, 2017

5.0

Elimination of the paper invoices. Quicker processing time of invoices. Less manual effort. Ability to approve invoices anywhere internet is accessible. True OCR technology reading the bills. Saves my Accounts Payable staff time allowing for redeployment of internal resources.

Pros

Ease of use. Ease of implementation. Training excellent. Good customer support. Mobile app. Ease of delegations for employees on vacation.

Cons

Dashboard cannot be customized. Limited metric data. No data on comparable companies in size, industry, or spend.

Review Source

Response from Yooz

November 17, 2017

Thank you for your Yooz review on our cloud-based AP Automation solution. We value our Yooz client champions and really appreciate you taking time to provide a review. One of the many strengths of the Yooz platform that you pointed out, is our intelligent OCR feature that continues to learn (gets smarter) with ongoing use. Recently, PayStream rated our reporting features as one of most robust reporting platforms currently offered in the AP Automation space. Rest assured, continued development is on our road map. As always, if a customer needs a customized report, our Yooz client success manager can create and automatically send. Thanks again for providing a review on Yooz! Have an amazing holiday season.

SR

Sarah R.  
Accounts assistant  
Construction  
Used the software for: 6-12 months

### "Save time use, Yooz."

August 19, 2025

5.0

Having previously manually imputed all invoices and processed them manually this has been a revaluation. The time spend processing invoices has been vastly reduced.

Pros

The automation of Yooz, makes processing invoices quick and smooth. The warning that are given when there are duplicates, payment amount differ and other issues such as bank details are invaluable as when processing 1000's of invoices this can sometimes be missed. The integration into Sage to allow payments to be made quick and easy also saves time. The accounting records that are produced help to ensure that there are few errors and these are identified easily. The security of the invoices been sent to yooz and the ability to reply to these so you know that you are messaging the correct email account for inquiries for the invoice.

Cons

It is frustration that Yooz does not always learn from invoices and remembers setting that you may have only used once. It would be good if it would learn when you have made the same change several times.

Review Source

Response from Yooz

August 28, 2025

Thank you, Sarah, for your detailed feedback! We’re delighted to hear that Yooz’s automation, duplicate warnings, and Sage integration have helped save time and reduce errors in your invoice processing. We also appreciate your note on learning from repeated invoice changes and will share this with our product team to explore improvements.

VR

Verified Reviewer  
Delegated Claims Manager  
Insurance  
Used the software for: 1-2 years

### "Good, but not perfect"

January 30, 2025

3.0

Overall Yooz is quite good to use, but there are certain features like I mentioned above that led to the experience being a little frustrating at times

Pros

Easy to use and to upload documents. Good view of what is outstanding and at what payment stage they're at

Cons

Cannot see a history of what has been paid and when. You can see what documents have been uploaded, but cannot access old requests to check what has been paid

Review Source

Response from Yooz

April 23, 2025

Hi, Thank you for sharing your feedback! We’re glad to hear that Yooz has made document uploads and tracking payments easier for you. We also appreciate your comment about accessing payment history, and we'll look into improving this feature to make it more seamless for users like yourself. Thank you for choosing Yooz, and we’re always here to help with any additional questions or feedback! —The Yooz Team

PC

Paula C.  
HR manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Makes My Daily Invoice Work So Much Easier"

October 7, 2025

5.0

Overall, Yooz really improves my daily work. I can easily upload invoices, approve or reject them, and always know exactly where each one stands in the process. The visibility and automation make everything faster and more accurate. It has become an essential part of my accounting routine.

Pros

Significant time savings by automating invoice capture, routing, and data entry Good integration capabilities with accounting/ERP systems Strong audit trail and visibility into invoice lifecycle Centralized dashboard & analytics for tracking performance Flexible approval workflows

Cons

Steepish initial setup and configuration overhead Occasional issues or manual fixes needed for exceptions or unusual invoice formats Some limitations when dealing with highly customized accounting rules or payment paths For smaller organizations, cost may feel high relative to usage

Review Source

Response from Yooz

October 24, 2025

Hi Paula, Thank you for your wonderful review! We’re thrilled Yooz has made your daily invoice work faster, more accurate, and easier to manage. We appreciate your feedback on setup and exception handling and continue working to make the platform even smoother. — The Yooz Team

MH

Michaela H.  
Senior Manager  
Financial Services  
Used the software for: 2+ years

### "Yooz experience"

October 7, 2025

4.0

My overall experience is good, tool has great OCR and learning capabilities, uts a good value for money, but when comes to ajdustment in the tool, its a bit complicated

Pros

Intelligent OCR, Workflows, Easy navigation, Full text search, Very good value for money, option to connect ERPs via API

Cons

Not flexible set-up as per country legislative requirements, adjustments are done by Yooz team and take very long to implement. Its s bit complicated to onboard on Yooz, its not very easy to make it work, help from Yooz team is needed.

Review Source

Response from Yooz

October 24, 2025

Hi Michaela, Thank you for sharing your experience! We’re glad Yooz’s OCR and workflows have added value for your team. We appreciate your feedback regarding setup flexibility and onboarding — our team is always working to make implementation smoother and more efficient. — The Yooz Team

BM

Bernadette M.  
Head chef manager  
Food & Beverages  
Used the software for: Less than 6 months

### "YOOZER at work"

October 7, 2025

4.0

overall, ok, hopefully I will be able to score it better given time. Change is difficult at times but we must embrace new systems of work to keep up with the growing trends in business

Pros

So far it seems ok, it has been a bit of a learning curve but the system is steady but getting invoices through has been a bit slow at first but it is getting better, still some glitches to be ironed out

Cons

the time frame of invoices coming through from suppliers but this isn't down to the system but the suppliers. I find it difficult to find out info regarding what my invoice spend is for a given time period and I am relying on adding up manually to see a figure of my overall spend for a time period. I will need to go back and look at additional training regarding this issue

Review Source

Response from Yooz

October 24, 2025

Hi Bernadette, Thank you for sharing your experience! We’re glad Yooz is helping streamline your invoice process, and we appreciate your feedback about tracking spend and initial learning curves. Our team is always here to provide guidance and support as you continue to get the most out of the platform. — The Yooz Team

AD

Andreia D.  
Senior Administrator  
Education Management  
Used the software for: 2+ years

### "Great all in all"

October 8, 2025

5.0

Super secure service to use. easy to comprehend and navigate. able to raise PO's with a ton of detail. super thorough

Pros

easy to use and understand. navigating the website is super simple. I like that it allows me to received individual items rather than the entire invoice.

Cons

can sometimes be difficult to find PO's. it sometimes also kicks me out mid way through raising a PO.

Review Source

Response from Yooz

October 24, 2025

Hi Andreia, Thank you for your great review! We’re delighted to hear you find Yooz easy to use and secure. We appreciate your feedback about POs — our team is always working to make the experience even smoother. — The Yooz Team

SM

Subash M.  
Advance analyst  
Accounting  
Used the software for: 6-12 months

### "seamless invoice processing and accessing"

October 7, 2025

5.0

it was wonderful and great experience and to work in yooz as Intuitive automation that saves time, with seamless invoice processing and reliable efficiency

Pros

It was very useful as all the data can be accessed through yooz, it is time efficient, and it is very friendly to work with, and this has been wonderful

Cons

Nothing much as of now everything was pretty good in yooz and Dashboard cannot be customized it is a major issue with yooz

Review Source

Response from Yooz

October 24, 2025

Hi Subash, Thank you for your fantastic review! We’re thrilled to hear Yooz has made your invoice processing seamless and time-efficient. We appreciate your feedback about dashboard customization and will share it with our product team for consideration. — The Yooz Team

YN

Yogini N.  
Asset and Procurement  
Financial Services  
Used the software for: 6-12 months

### "Application Experience"

October 7, 2025

4.0

Good in terms of capturing and management of purchase orders and approvals. Avoid time delays and filing

Pros

Ease of management of PO's and less paperwork. Easy to find via vendor and less paperwork to print and file

Cons

Too many errors when launching the application. Always have to close application down and reopen for use

Review Source

Response from Yooz

October 24, 2025

Hi Yogini, Thank you for your feedback! We’re glad Yooz has made managing POs easier and reduced paperwork. We appreciate your note about occasional errors and will share it with our team to help improve stability and performance. — The Yooz Team

VR

Verified Reviewer  
General Manager  
Real Estate  
Used the software for: 1-2 years

### "YOOZ! Great platform! "

October 7, 2025

5.0

Really enjoyed my time with Yooz so far as when we was on SAGE system it was old and clunky, this system is much better

Pros

Easy to use and great support team to help you when you need anything. Very easy to run report too

Cons

Sometimes it can be a little slow with refreshing the request numbers but its not a massive thing I am just being picky

Review Source

Response from Yooz

October 24, 2025

Hi there, Thank you for your great review! We’re delighted to hear Yooz has made your reporting easier and that our support team has been helpful. We appreciate your feedback about refresh speed and will keep working to improve performance. — The Yooz Team

JN

John N.  
Ecommerce Manager  
Retail  
Used the software for: 6-12 months

### "Key Asset for Automation within Accounts"

May 31, 2024

5.0

deployment and setup was easy. good level of customisation available via deployment and support team. easy system to get hands on with.

Pros

Simple UI. Customizable to your chosen ERP setup. good customer service and support

Cons

No Major Cons. usual teething issues like any implementation but nothing unexpected.

Alternatives considered

[Lightyear](https://www.capterra.com/p/178978/Lightyear/)

Reason for choosing Yooz

We Chose Yooz due to the better automation procedures and advanced technology

Review Source

Response from Yooz

January 28, 2025

Thank you for your positive review! We're glad to hear that Yooz's user-friendly interface, customization options, and excellent support have made automation within your accounts seamless. It’s wonderful to know that our advanced technology stood out during your selection process. If there’s ever anything we can do to enhance your experience, feel free to reach out!

CL

Catherine L.  
Area Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Overall great system "

October 6, 2025

5.0

Overall very good, better than previous systems for invoice authorisation, its easy to use, good for recording and reporting and data retrieval

Pros

Easy to use, good for record keeping and locating past invoices, has even supported me to locate the name of a company previously used

Cons

The times of email reminders could be improved, as sometime are coming in on weekends or late at night and I do not like receiving multiple late authorisation notifications when I am on leave

Review Source

Response from Yooz

October 24, 2025

Hi Catherine, Thank you for your great review! We’re glad Yooz has made invoice tracking and record keeping easier for you. We appreciate your feedback about email reminders and will share it with our team to help improve the experience. — The Yooz Team

EL

Erik L.  
IT project manager  
Computer Software  
Used the software for: 1-2 years

### "My experience as buyer"

January 30, 2025

5.0

I'm creating purchase , My manager validate it, after I follow the invoice . I use also yooz to prepare the annual budget, i.e. I created montly orders for serveral regular supplier (phone, internet, cloud provider, data center )

Pros

search engine very useful to go back to quotation add to purchase request. Same thing with invoices, I can list easily one year billing for a supplier

Cons

A had to download PO to go to the next step, but in many cases I don't use this Purchased Order

Review Source

Response from Yooz

April 23, 2025

Hi Erik, Thank you for sharing your experience! We're glad to hear that the search functionality and invoice tracking features are helping you manage your purchasing and budget planning more efficiently. Your feedback about the PO download step is valuable—we’re always looking for ways to streamline workflows, especially for users who may not need every step in the process. Thanks again for being a part of the Yooz community! —The Yooz Team

GM

Georgeta M.  
accounts payable  
Accounting  
Used the software for: 2+ years

### "great product"

February 3, 2025

5.0

it is a great solution with easy accessibility and friendly interface and very useful.

Pros

I like that it has a friendly interface and that it keeps record of the data entered about the invoices.

Cons

sometimes it runs slowly, but in general it works great

Review Source

Response from Yooz

April 23, 2025

Hi Georgeta, Thank you for your wonderful review! We're so glad to hear that Yooz has been a great solution for you, especially with its user-friendly interface and data tracking capabilities. We’re sorry to hear about the occasional slowness, and we’ll definitely look into improving that. If you need anything or have suggestions for further improvements, don’t hesitate to reach out. —The Yooz Team

AO

Adam O.  
Business Manager  
Facilities Services  
Used the software for: 6-12 months

### "Fast and efficiant "

October 9, 2025

5.0

Pros

Brilliant and descriptive invoicing system which allows quick reviewing and fast authorisation. Keeping the process of payments to supliers quick and easy

Cons

There is nothing I have found a challenge when using the Yooz system. If anything, a notification email would help instead of me having to go in and check

Review Source

Response from Yooz

October 24, 2025

Hi Adam, Thank you for your fantastic review! We’re thrilled to hear Yooz has made your invoicing and payment process fast and efficient. We appreciate your suggestion about email notifications — our team will review it for future improvements. — The Yooz Team

VR

Verified Reviewer  
Finance Apprentice  
Construction  
Used the software for: 6-12 months

### "Amazing!!!"

January 28, 2025

5.0

Yooz is a brilliant tool for processing invoices to the correct company and department the goods are related to. It seamlessly integrates with Sage and the only time there are errors are on our part, not the software.

Pros

The simplicity and ease of use. Such a slick experience for the Yoozer!

Cons

Nothing, I'm very happy with it overall.

Review Source

Response from Yooz

April 23, 2025

Thank you for the amazing review! We're so glad to hear that you're enjoying the simplicity and seamless integration Yooz offers. It’s great to know it’s making your invoice process smoother—exactly what we aim for! —The Yooz Team

NT

NUICA T.  
account payable  
Accounting  
Used the software for: 1-2 years

### "Friendly tool "

January 28, 2025

5.0

Pros

friendly application, it saves all your task and makes recommendations

Cons

none, it's verry useful. improve the saving tools

Review Source

Response from Yooz

April 23, 2025

Hi Nuica, Thank you for your kind words! We’re glad to hear you find Yooz friendly and helpful in your day-to-day tasks. We appreciate the note on improving the saving tools—your feedback helps us grow! —The Yooz Team

CM

Cyril M.  
Head of Back of House Operations  
Hospitality  
Used the software for: Less than 6 months

### "YOOZ at Maison Estelle "

January 29, 2025

4.0

Overall feedback is good, platform is very intuitive and features make it easy to use

Pros

The fact that you can post comment, redirect an invoice to the right people

Cons

Maybe the fact that there is no notification when an invoice needs your approval

Review Source

Response from Yooz

April 23, 2025

Hi Cyril, Thank you for sharing your experience! We're glad to hear that you're finding Yooz intuitive and that features like commenting and redirection are working well for you. Your note about approval notifications is really helpful—we’ll share that with our team as we continue improving the platform. —The Yooz Team

AD

Al D.  
Supervisor  
Real Estate  
Used the software for: Less than 6 months

### "Concise and easy to navigate"

January 29, 2025

5.0

Yooz allows me to have every PO number and invoice numbers in an easy to search format

Pros

Concise and easy to navigate once you know what to do with the program

Cons

Hard to pick up, very complicated at first

Review Source

Response from Yooz

April 23, 2025

Hi Al, Thanks for your feedback! We're happy to hear that once you got the hang of it, Yooz has been easy to navigate and helpful for managing POs and invoices. We understand the initial learning curve can be challenging, and we’re always looking for ways to improve onboarding—your input is much appreciated! —The Yooz Team

HC

Harriet C.  
Admin  
Insurance  
Used the software for: Less than 6 months

### "Simple for some things, not so much for others"

January 30, 2025

3.0

Pros

Simple to upload documents, mainly click boxes

Cons

Cannot see any history for other users, only your own

Review Source

Response from Yooz

April 23, 2025

Hi Harriet, Thank you for sharing your thoughts! We're happy to hear that uploading documents has been straightforward for you. We understand your concern about accessing history from other users and will take this feedback into consideration as we continue to improve Yooz. If you have any other suggestions or need assistance, please don’t hesitate to reach out. —The Yooz Team

SH

Samir H.  
Insurance Claims Specialist  
Accounting  
Used the software for: 1-2 years

### "Interesting and fast"

June 7, 2024

5.0

Pros

I like that it is automated so that makes processing invoices way faster than normal. And it is one of the safest clouds to use.

Cons

The AI technology is new and I'm not familiar with but I'm sure it'll improve with time.

Review Source

Response from Yooz

January 28, 2025

Thank you for your feedback! We’re delighted that Yooz’s automation and secure cloud technology have streamlined your invoice processing. We understand that AI can take some getting used to, and we’re continuously working to improve and make it more intuitive. If you have any questions or need support, we’re here to help!

AH

Adam H.  
Parts Manager  
Automotive  
Used the software for: 1-2 years

### "Great and Easy to use"

May 27, 2024

5.0

Great, don't every miss a invoice, gets posted correctly every time.

Pros

Being able to retrieve older invoices while searching all fields

Cons

Can't think of anything, it does everything I need it to do.

Review Source

Response from Yooz

January 28, 2025

Thank you for your wonderful feedback! We're glad to hear that Yooz makes retrieving invoices and maintaining accuracy so seamless for you. If you ever have additional feedback or suggestions, we’d love to hear them!

KP

Kelli P.  
Accounting Project Manager  
Automotive  
Used the software for: 2+ years

### "A/P Yooz Review "

January 24, 2023

5.0

We enjoy using Yooz it has automated our A/P invoice process and we no longer have to file invoices

Pros

Automation and the AI functionality. How we are able to export files and upload them into our Accounting system. It took away all the manual input and paper invoices.

Cons

The export you can not sort by document date

Reason for choosing Yooz

It was flexible enough to handle the different type of invoices we process

Review Source

Response from Yooz

May 8, 2024

Thanks for your feedback, Kelli! We're thrilled to hear that Yooz has streamlined your A/P invoice process through automation and AI functionality, eliminating manual input and paper invoices. We'll take your suggestion for sorting exports by document date into consideration for future improvements. We're committed to enhancing your experience with Yooz and making invoice management even more efficient for you. Thanks for choosing us! If you have any further questions or suggestions, feel free to let us know!

VR

Verified Reviewer  
CFO  
Hospital & Health Care  
Used the software for: 2+ years

### "Customer service is responsive and easy to work with"

January 22, 2018

4.0

Pros

No longer have to issue payments for our payables because of interface with Yooz-Nvoicepay-Sage.

Cons

no international payments

Review Source

Response from Yooz

January 25, 2018

We sure do appreciate your amazing feedback! Thanks for taking the time to post your review. Yep here at Yooz we take serious pride in our commitment to customer service and support. Glad you had a great experience! Let's chat about our the status of our international payments road map. Inviting you to reach out to us at 832.384.9669 option 2, or e-mail our client success manager directly at max.raynal@justyoozit.com. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register. Happy Yoozing Melissa Hendrick, VP of Marketing

RH

Rachel H.  
IT Adminstrative Assistant  
Medical Practice  
Used the software for: 2+ years

### "Medical Practice "

January 24, 2023

4.0

I didn't receive training but have been able to navigate Yooz easily and help others with the different functions

Pros

Easy to make changes to users and roles

Cons

No accessible guide as reference for using the system

Review Source

Response from Yooz

May 8, 2024

Thanks for your review, Rachel! We're glad to hear that you find Yooz easy to navigate and helpful for managing users and roles within your medical practice. We apologize for the lack of an accessible guide and appreciate your feedback. We're committed to ensuring that our platform is user-friendly and will take your suggestion into account for future improvements. If you ever need assistance or have further feedback, feel free to reach out!

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