# Fulcrum Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fulcrum Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more. Source: https://www.capterra.com/p/188636/Fulcrum-Pro --- # Fulcrum Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fulcrum ## What is Fulcrum? Fulcrum replaces ERP, MRP, and MES with a Manufacturing Software-as-a-Service (SaaS) platform, allowing small and mid-sized manufacturers to improve efficiency through workflow optimization and automated data collection. Fulcrum delivers value through a fully digital, paperless workflow leveraging machine learning, automation, predictive analytics, and advanced heuristics to drive throughput and profitability. Software doesn't have to be complicated. The software you use in your personal life (Facebook, Uber, Amazon, etc.) is intuitive, and you don't need training to understand how it works. Why should your business software be any different? We're helping manufacturers transition to cutting-edge, future-proof software that lowers the stress of everyday operations, gets more out of good employees who are difficult to hire, automates tedious tasks, and operates more efficiently than what exists in the manufacturing software space today. ## What is Fulcrum used for? [Manufacturing](https://www.capterra.com/manufacturing-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Job Shop](https://www.capterra.com/job-shop-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fulcrum?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://fulcrumpro.com/&name=Fulcrum) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fulcrum 4.9 (14) VS. [4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price Contact vendor Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (14) Ease Of Use 4.0 (1,288) Value For Money 4.7 (14) Value For Money 4.1 (1,164) Customer Service 5.0 (14) Customer Service 3.9 (1,153) ## Fulcrum alternatives [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.8 (113)](https://www.capterra.com/p/155436/ProShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (182)](https://www.capterra.com/p/148011/MasterControl/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (100)](https://www.capterra.com/p/6101/Arena-PLM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188636/Fulcrum-Pro/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Management 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Billing & Invoicing 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Forecasting 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Form predictions based on past and present data/trends Quality Control 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Ensure that quality requirements and standards are met across production processes Scheduling 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Inventory Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Fulcrum 149 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Access to a library of manufacturing parts, models, and specs Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Create bills of materials Create budgets based on historical data and future projections Technological processes and strategies used for collecting, managing, and analyzing organizational data Monitor service demand and performance to plan for adequate resources that meet business needs Determine and plan production capacity based on changing demands Create and manage digital catalog of products/services with their details, specifications, and price Track and monitor efficient handling of all changes/transitions Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Investigate and take action at root cause or error in processes to prevent recurring issues Analyze and calculate business costs Forecast the cost and resources required to complete a project Manage budgets, track and optimize spending and align capacity to workload demand Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Create custom predefined rules for prices for products and services A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Process of gathering, measuring, and analyzing accurate data The process of entering information or updating records in a computer system or database Import and export data to and from software applications Collating information from different sources in order to create a more valuable and helpful data set. Ability to handle large datasets Graphical representation of data Forecast customer demand using historical insights and simulations Track products that are for sale at a reduced price or part of coupon promotions Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Transfer of data from one computer system to another Integrate with existing ERP systems Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization For Aerospace Industry Intended to be used by manufacturers Software for metal fabrication Form predictions based on past and present data/trends Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Integration with Internet of Things devices to automate real-time tracking, data collection and other processes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Tracking the status of previously identified performance measurements Report on the allocation and distribution of labor costs across projects Manage, maintain and track the performance of assets and equipment Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Supports the effective planning of manufacturing production based on materials, labor, and machinery. Material requirements planning software manages the scheduling and inventory control for manufacturers. Manufacturing execution systems focus on quality control in the production process. Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Level of completion within a task A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Arrange tasks based on the level of priority or urgency Organize and manage all processes/procedures involved in purchasing goods and/or services Capture, organize and track product-specific data and information in a centralized location Ability to link barcodes or serial numbers with specific items for identification Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Track the production of materials and items over certain periods or seasons Document and report the progress of ongoing projects Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Identifying critical tasks that make up a project and assigning start and end dates for each Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Ensure that quality requirements and standards are met across production processes Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Track the availability of raw materials in the production lifecycle Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Identify and assess hazards to ensure the well-being of employees, assets, and the environment Oversee various functions of the organization while balancing and optimizing supply and demand An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and track orders being shipped to customers Manage and control operations that take place on the shop floor or factory floor Create, manage, and share one level of an assembly with the entire product team Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Manage the planning and execution of supply chain activities Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track and document the history, application, or location of an item or activity Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Interact with data visualization elements, such as charts and graphs, to drill down into data Manage and track operations and inventory within warehouses Provides varying estimates based on different scenarios Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (14) 4.7 Based on 14 reviews ## Pricing Value for money 4.7 (14) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.7 (14) 4.7 Based on 14 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (14) 5.0 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 14 reviews Filter by rating 5(13) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NB Nick B. President Automotive ### "From Chaos to Controlled — Fulcrum Just Works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2025 It’s made a big difference in how we manage jobs, quotes, and scheduling. Everything’s in one place and way easier to track, which cuts down on mistakes and saves a ton of time. The software keeps improving too, which is nice to see. Every few months something gets better or more useful. Pros The layout and interface just make sense. It’s easy to use day-to-day and doesn’t feel like you’re fighting the software to get work done. I like how much we’ve been able to customize things to match how our shop actually runs, and the support team has been solid, quick to reply, and actually helpful. They’ve also fixed a lot of the stuff that used to be annoying, which shows they’re paying attention to what users want. It’s not a cheap investment, but nothing else I’ve seen can pull off what this does or get implemented and running as quickly. Now that we’re fully using it, I honestly don’t think I could run things day-to-day without it. Cons Some parts feel a little clunky because we’re a small team of just a few people, but we built the setup with future growth in mind, so a few workflows are heavier than what we really need right now. Every once in a while, an update moves things around just enough that I have to go looking for them again ... though if I actually read the update emails, that probably wouldn’t be an issue. Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) We switched because Job Boss/E2 was really built with machinists in mind and didn’t work well for how we run jobs. It couldn’t group multiple jobs on the same material without starting each one separately, which slowed everything down. Fulcrum’s work order function lets us group jobs by operation and run them more efficiently. Job Boss always felt like it was designed by programmers based on what inventory managers wanted, and manufacturing features were added as an afterthought. Alternatives considered [ToolBox](https://www.capterra.com/p/248862/ToolBox/) [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) [DigiFabster](https://www.capterra.com/p/164951/DigiFabster/) [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reasons for choosing Fulcrum We struggled to find an MRP that really fit what we do. Most of them didn’t serve the sheet metal niche well or were built for much larger companies. Some focused only on quoting, others were just inventory control, and many didn’t integrate well with the other software we use. A lot of them also didn’t match the actual flow of how our shop runs day to day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kent H. President Mechanical or Industrial Engineering ### "We're better with Fulcrum." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 We came from a 9 month run with another "fabrication ERP". That experience was excruciating. After 9 months we knew we'd made a bad decision and had not choice than to find something else. What a difference. All ERPs are not the same. The implementation was easy and quick. And, the Fulcrum team are super dynamic. Anything that wasn't perfect 6 months ago has been fixed or addressed. I love the fact that when there is something awkward or "less than idea" for us, they want to hear about it. The have a single point of contact when there is a question. We're 2 years in and they still reach out zoom meeting from time to time to make sure we're using any new features or have any question/concerns. I wish my business' customer service was as good as Fulcrum. Pros We came from a software that simply wore us out. It was unintuitive and cumbersome. Fulcrum was a joy from the beginning and just easy to use. The interface it intuitive and clean. It keeps us organized and I can do an order in under 5 minutes compared to 10 minutes with the old software. Our entire team really enjoy Fulcrum. Very happy. Cons Performance is sometimes not the best. I know the Fulcrum team is aware of these performance issues and work continuously and diligently to make it faster and more responsive. 95% of the time it's great but the 5% is frustrating. Switched from [ProShop ERP](https://www.capterra.com/p/155436/ProShop/) It was too cumbersome and the interface wasn't intuitive. It took too much time/order. Alternatives considered [MIE Trak Pro](https://www.capterra.com/p/161558/MIE-Trak-Pro/) Reasons for choosing Fulcrum It just seemed so much more intuitive and the interface was clean and simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kevin W. President of Operations Aviation & Aerospace ### "Fulcrum Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 Fulcrum has exceeded our expectations as a modern ERP solution for manufacturers. Their commitment to technology, customer input, and professional support make them stand out in a crowded field. We would recommend Fulcrum to other manufacturers seeking a flexible, evolving, and customer-focused ERP system. Pros We have been using Fulcrum ERP for approximately 18 months in our aerospace manufacturing environment, and the experience has been very positive overall. Fulcrum provided us with a dedicated onboarding integration specialist who guided us through the setup process. This individual was not only highly knowledgeable about the software, but also flexible and open-minded in helping us align Fulcrum with our aerospace-specific requirements. That willingness to adapt was critical in ensuring that we could maximize the system’s potential from the start. Fulcrum stands out as a job shop ERP system designed with manufacturers in mind. One of the strengths of the platform is that it allows customers to either build their processes from scratch or migrate data from an existing ERP system. The software itself is robust, intuitive, and comprehensive, covering a wide range of functions needed to run a manufacturing operation efficiently. While Fulcrum cannot customize every feature for each individual customer, they actively listen to client feedback and often incorporate widely requested changes into future updates. Compared to other ERP systems we’ve used, Fulcrum demonstrates a clear commitment to leveraging new technology and adapting to industry changes. After the onboarding phase, Fulcrum transitions customers to a dedicated customer service representative. This continuity has been refreshing — it’s much more efficient to have a consistent point of contact rather than working with a different support agent every time. Both the onboarding team and the ongoing support staff have been knowledgeable, professional, and responsive. Fulcrum has proven to be one of the most forward-thinking and comprehensive ERP platforms we have worked with. However, as with any ERP investment, success depends heavily on the effort put in by the customer. Clean data and thorough employee training are essential. I cannot overstate the importance of working closely with the onboarding specialist to ensure the system is configured correctly and that your team understands how to use its tools to their fullest potential. Cons Like most ERP's, there is a significant learning curve. Success really depends on the quality of training and how disciplined the company is about keeping data clean. The onboarding phase requires a lot of focus and coordination. If a company isn’t fully engaged during this time, it can limit how effectively the system is set up for long-term success. Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) We made the switch because we wanted to work with an ERP system that allowed us to have better vision on our schedule. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cres F. CEO Mechanical or Industrial Engineering ### "Best machine and fabrication shop ERP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 Pros This is the best in class ERP for machine and fabrication shops. It is built on modern SaaS architecture. Very intuitive and they have an innovative road map. Cons That I didn't learn about it earlier. It took longer then I would have liked to add bar codes for shipping into the capabilities. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reasons for choosing Fulcrum Modern SaaS and most advanced. Cloud based and fair pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TZ Tom Z. General Manager Machinery ### "Driving Shop Floor Insight Through a Unified ERP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2025 Fulcrum ERP gives us a centralized system with real-time shop floor visibility, helping streamline scheduling, inventory, and job tracking. While we’ve experienced challenges with accounting integration and managing date changes across the system, many of those issues have been self-induced as we adjust. Overall, Fulcrum has made our operations more connected, efficient, and data-driven, with room for continued growth as we refine our processes. Pros Fulcrum ERP has been a game-changer for our operations. Its centralized system keeps quoting, scheduling, inventory, and quality all in one place, eliminating the need for multiple disconnected tools. The real strength lies in the real-time visibility into job floor progress—allowing us to track orders as they move through production, spot bottlenecks early, and give customers accurate updates. Fulcrum makes our team more efficient, connected, and data-driven. Cons A challenge we’ve faced with Fulcrum ERP is the lack of seamless accounting integration and the need to update dates across multiple locations, which can disrupt workflow. That said, we recognize many of our struggles have been self-induced as we adapt to new processes. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reasons for choosing Fulcrum User friendly interface with a company that listens to their customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE Joe E. President Luxury Goods & Jewelry ### "Best in Class MRP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Overall, Fulcrum has transformed how we run our business. It’s not just software—it’s a true partner in our growth and efficiency. I would highly recommend it to any manufacturer looking to modernize their operations and gain a competitive edge. Pros The platform is intuitive and modern, making it easy for our team to adopt quickly. The real-time dashboards and reporting give us instant visibility into our shop floor, helping us identify bottlenecks and improve efficiency. What used to take hours of manual tracking is now automated, and our team has the confidence that the data is always accurate and up to date. Fulcrum has also helped us streamline communication between departments. From sales to production to shipping, everyone is working from the same source of truth. That alignment has improved on-time delivery, reduced errors, and ultimately enhanced the customer experience we provide. The support team behind Fulcrum is outstanding—they’re responsive, knowledgeable, and proactive in helping us maximize the system’s capabilities. They clearly understand the challenges of manufacturing and are constantly improving the platform with features that matter. Cons While Fulcrum has been a game-changer for us, its constant stream of new features can feel a bit overwhelming at times. That said, it’s clear the team is committed to continuous improvement, and we appreciate knowing the software is always evolving to better support manufacturers like us. Switched from [DBA Manufacturing](https://www.capterra.com/p/27034/DBA-Manufacturing/) Ease of use of Fulcrum, plus the customization fit to our business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Richard B W. Principal Wholesale ### "Fulcrum software review. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2025 Fulcrum is our organizations second software platform. The first one we chose, was lacking much of what Fulcrum offers as a standard. Modern platform, very intuitive, robust report creation that can be easily modified by the user to be as granular or macro as desired. We had such a great experience with our initial trainer, that when we were eventually handed off to the next level of deeper training, I was tentative. Fulcrum came thru again as our new contact at Fulcrum is, in my view, exceptionally capable, knowledgeable and professional. Pros Well thought out, intuitive platform shortens both the learning curve for the executive team and the onboarding curve for associates. Fulcrum's robust quoting module streamlines quoting and BOM configuration for one off assemblies and homogenizes repetitive assemblies with easy access to Rev creation to capture client review red lines. The project manager that was assigned to us was knowledgeable and very proficient. Cons To be transparent, the only piece we struggled with was the integration into our accounting software - but to be fair, we pushed Fulcrum to integrate to what was for them, a non-traditional accounting software. but they figured it out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RN Rylan N. Software Implementation Specialist Machinery ### "A Powerful and Intuitive ERP System Continuing to Improve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2025 Overall, Fulcrum has been a strong tool for managing operations. It provides visibility across the shop floor and helps tie together purchasing, inventory, and production. While there are areas that could use refinement, the platform continues to improve and has streamlined a lot of processes compared to older systems. Customer support is fantastic. Pros The UI is very intuitive and nice to look at. It makes navigating between jobs, orders, and inventory straightforward, even for new users. Cons Some workflows feel overly rigid, and the system can be slow at times when a lot of data is moving. A few processes require extra clicks or workarounds that add time to daily tasks. Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Needed visuals in job tracking instead of just numbers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Gregory F. President Automotive ### "Fulcrum; Couldn't imagine operating with anything else " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2025 So glad we made the switch to Fulcrum. The value Fulcrum provides is amazing. Couldn't imagine operating my business without it now that we have it Pros Fulcrum is extremely intuitive and user friendly for in office and production personnel. They customer support Fulcrum provides is second to none. Cons Some instances the load times can be long but that seems to be getting better and better. Load in from previous ERP was cumbersome but that's more due to the lack of documentation we had internally Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Jobboss was not user friendly and customer support was terrible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mark S. Owner/Vice President of Operations Mechanical or Industrial Engineering ### "Fulcrum is an Excellent ERP Software!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2023 Pros The product is easy to use and their integration team is awesome! They value our opinion and they implement ideas that we have. Cons It is not easy to contact support by phone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Josh Y. Head of Manufacturing & Supply Chain Apparel & Fashion ### "Fulcrum transformed my small cut & sew factory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2023 It fully transformed our business, one of the best decisions we've made in growing our business. Pros I run a 10 person cut and sew garment factory in Detroit. We're a small and bootstrapped business that needed a tech tool to scale to the next level, but hadn't found the right solution, and more importantly that fit our very small budget. Fulcrum consolidated all of our 30+ Excel sheets into one easy to use format. It keeps us organized and all on the same page. It also saved a ton of time from entering data and cleaning data. My staff was all tracking production times on their phones and with pen and paper before manually entering it into Excel at the end of each day, now it's all done in real time via iPads that everyone keeps at their work station.The Fulcrum team is all amazing and very accessible even a year after implementation to help us with all issues that arise. I couldn't recommend it more for small manufacturers. Cons Sometimes there is a little lag between data entered and when it shows up in the system, which throws my shop staff off when everything isn't lining up right away, but it almost always corrects in time and matches up. Overall I'm very impressed how little issues we have, we just need to resync data on occasion. Switched from [Printavo](https://www.capterra.com/p/154421/Printavo/) We needed a more robust software. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reasons for choosing Fulcrum Better product, service, and cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Andrew H. Product Leader Machinery ### "Has the potential to become the key driver of growth in your manufacturing company" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 4, 2021 Our end goal for implementing Fulcrum at our company is to help enable rapid, scalable growth. More product out the door, faster and easier than before. We expect we will see that in the future, but because we’re only a few months into what we believe will be a multi-year journey, we’re not yet able to conclude whether this was made possible with Fulcrum. In the meantime, the process of preparing our data for entry into Fulcrum immediately gave us better quality BOMs. The flow-on effects from that mean better purchasing and inventory management. We also have greater visibility around what the team are completing each day and the real cost of manufacture. However, the key thing we’re still waiting to see the results from is the Scheduler. Once our production team members start to trust the Scheduler and work on what it asks them to work on, we believe that is when we will start to see efficiencies previously not imagined possible. I’ll update this review in 6 months with further details around the benefits we are seeing at that point in time. Keep an eye out for it sometime in mid-2022. Pros We have been implementing and using Fulcrum at our manufacturing firm in New Zealand since December 2020. Our company has a headcount of 25, half spread across sales, marketing, engineering and admin, and the remainder as production team members working on the shop floor. We’ve doubled our headcount in the last 12 months, and are looking for tools to help us scale more rapidly. We believe that looking back in 5 years from now, Fulcrum may well be the tool that had the biggest effect on our growth. The launch team that we were paired with from day one of our implementation were instrumental in our successful launch. We had weekly video calls with them to help us understand the basics, they answered our myriad of questions and they helped us with preparing the data we needed to get Fulcrum live, but it’s also fair to say the implementation did take us a lot longer than first anticipated. A lot of these delays came down to the data set that we had. Our BOM’s were lacking clarity, and the process of getting the data into Fulcrum was not very streamlined. More details about this are in the section below. We rolled out a staged launch of Fulcrum in our business, with key components being switched over from the outgoing systems over the course of around 6 months. First Inventory management, then Jobs, and then lastly the Job Tracking component that is utilised on the shop floor by our production team members. We also had to complete a full stocktake on the day Job Tracking went li Cons We have a good relationship with the key staff at Fulcrum. From their implementation team, right through to their \[SENSITIVE CONTENT\]. This is because their company is young, the product is still maturing, and they are experiencing the same growing pains that we are - and so with that, we have a lot of communication with them regarding the product, and the resolution of the problems or questions that we raise. We believe the core of the product is sound. The Scheduler is the magic sauce, and it works. But the user experience within the product from onboarding right through to day-to-day usage of the system by our team has room for improvement. It is also accurate to say that they \*are\* improving it. The product has been refined incrementally over the 10 months we have been using it and we hear that the pace of improvement will only increase into the future as they scale up their engineering team. Regarding the setup process. We have less than 2000 unique item numbers in our company, spread across 10 or so core products. Unfortunately, our previous inventory system kept these as flat BOM’s, so adding the data to tree those products for Fulcrum to understand took us a lot of time. Being based in New Zealand also didn’t help, as we needed a US-based Fulcrum team member to upload our data set each time we had another version to test. Due to the timezone differences, this was usually just a once per day operation whereas if the upload was possible via a user-facing page, we believe we could ha Switched from [Unleashed](https://www.capterra.com/p/126644/Unleashed/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. CFO Mechanical or Industrial Engineering ### "Amazing Software. Excellent Service. Top Value." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2021 We've had great results that have make our company more profitable. Our turnaround times for customer orders have improved. Our visibility to the floor on what jobs are next has greatly diminished time wasted looking for the order. Our productivity and quality have both increased. Pros The Scheduler and JobTracker modules are excellent products. They integrate easily with our ERP system and are a key component of keeping our customers happy! Cons The software is robust and complete. There aren't any features missing. We love the flexibility of customizing things when our business needs change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2021 Thanks for the review John - great to hear about Fulcrum's impact on your business and your customers! SY Satomi Y. Accounting Supervisor Architecture & Planning ### "Sophisticated Software with Slight Learning Curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2019 My overall experience with Fulcrum has been mostly positive! There is a slight learning curve for the uninitiated but in my personal experience, the software is very easy use and navigate. Fulcrum has come a long way in the last three years, I'm excited for whats to come! Pros What I like most about Fulcrum is the on-demand technical support. No matter how small or big the issue, I am always one email or IM away from receiving fast, direct support. Cons My only complaint about the software is the (occasionally) slow load times and the several workarounds needed due to software/invoicing limitations. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) QuickBooks lacks the scalability needed for a growing organization. Our company needed time-tracking/project management software that was accessible to all users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 15, 2019 Thank you Satomi! We enjoy having you as a customer and look to continue making huge strides forward to improve the user experience ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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