# Exclaimer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Exclaimer the right Email Signature solution for you? Explore 585 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/188561/Exclaimer-Cloud/reviews

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Exclaimer

4.5 (585)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Exclaimer

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

Seamless Microsoft 365 integration

95% positive reviews out of 37

Most reviewers find integrations with Microsoft 365, Azure, and Google Workspace straightforward, requiring minimal setup effort.

Jimmy H

IT Manager, 51 - 200 employees.

"Works exactly as advertised and integrates seamlessly with Azure / M365 / Outlook."

Frequent technical and usability issues

56% negative reviews out of 63

Some users report bugs, slow support responses, navigation difficulties, and occasional disruptions during setup or daily use.

Michael M

IT Administrator, 51 - 200 employees.

"I needed to have a support case open because of a fetch data error to find out that your company prefers the plugin over the local client."

Easy cloud-based management

94% positive reviews out of 33

Most reviewers indicate cloud integrations simplify migration, template management, and organization-wide signature updates through a user-friendly interface.

Email routing and deliverability challenges

50% negative reviews out of 40

Some reviewers describe email management as causing routing delays, spam flagging, and occasional service interruptions affecting mail flow.

Scott N

Special Projects Manager, 11 - 50 employees.

"We opted to not use the server side because we did not feel comfortable having all our emails routed through a random server (They could spend some more time explaining their server hosting, uptime and security a little better) for the purpose of a signature."

Consistent professional email branding

95% positive reviews out of 22

Most reviewers describe branding as ensuring uniform, professional email signatures and reinforcing company identity organization-wide.

Rob S

Marketing Manager, 501 - 1,000 employees.

"Its flexibility and ease of use and that it integrates easily with customer thermometer and that autosignatures are brand aligned and include all legal disclaimers as well as allowing us to promote marketing campaigns for different groups."

## Showing most helpful reviews

Showing 1-25 of 585 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeff F.  
Operations Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Gets the job done for a decent price"

November 10, 2020

4.0

Overall, for the price and simplicity, I would recommend Cloud. It functions well on the user end. Is very simple to train for end users. A bit frustrating and complicated to manage, but nothing that any operations or IT team couldn't handle.

Pros

Reliable service, haven't had any down time. Competitive pricing structure Broad capability for rules with the signatures

Cons

The interface can be frustrating to use. Changes sometimes do not save or windows close randomly. Can become very frustrating while designing complicated signature with a lot of rendering rules. The user database updates when a user is added, but not when one is deactivated. This can get frustrating if you forget to reduce your license count. Some of the rules do not apply as you would expect - it can take some time to get used to, but isn't overwhelmingly difficult. Can cause mail routing issues with Barracuda or other email threat management software. Not impossible task to work around, but many of our emails were flagged early on in our implementation.

Alternatives considered

[WiseStamp](https://www.capterra.com/p/153237/WiseStamp/)[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Reason for choosing Exclaimer

We had experience with and it was competitive in pricing and functionality with the other software.

Review Source

RR

Richard R.  
Support Manager  
Real Estate  
Used the software for: 2+ years

### "Exclaimer custom signatures for Marekting Campaigns"

July 9, 2025

4.0

It worked well for a time, and the brands using it wanted to explore more of the features. This enabled the business to focus on marketing and the IT team to focus on creating custom signatures.

Pros

Standard signature across the group and the ability to make ad hoc changes to signatures for marketing campaigns.Works well and provided what we needed.

Cons

not as easy to copy signature templates easily, and presented issues when managing multiple signatures for a branch/brand, making it challenging to manage.

Alternatives considered

[Rocketseed Email Signatures](https://www.capterra.com/p/171493/Rocketseed/)

Reason for choosing Exclaimer

The group still uses for 2 brands, but they will be moving to Rocketseed in the next financial year to streamline management.

Review Source

Response from Exclaimer

July 11, 2025

Thank you for taking the time to provide this valuable feedback. We're glad to hear that Exclaimer initially met your needs, particularly with standardizing signatures and supporting ad hoc marketing changes. However, we understand your concerns around the ease of copying templates and managing multiple signatures across branches or brands. We'd appreciate the opportunity to explore these points further with you and see how we might improve your experience. Could we connect to discuss this in more detail?

MF

Mark F.  
Managing Director  
Computer & Network Security  
Used the software for: 2+ years

### "Bespoke Support Solutions - Exclaimer Reseller Review"

August 16, 2022

3.0

Least is best when looking at the , and its simple, two words, very good.

Pros

The software enables safe integration within the Microsoft 365 eco system. Our clients when using Microsoft 365 need to use services where we know where the data is hosted, we know the credentials of the supplier and there is a history with planned pipeline of additional features which drive reseller sales.

Cons

The software has very few floors. Development is required to centralize support for partners and resellers to get the best out of management of the service.

Reason for choosing Exclaimer

We like the customer support and the experience.

Review Source

TD

Thomas D.  
IT Manager  
Insurance  
Used the software for: 2+ years

### "The best signature solution out there."

April 13, 2023

5.0

I would recommend this product to anyone who is looking for a quality signature management solution.

Pros

This product is one of the few that can be easily set up, configured, and managed, making it a "set and forget" solution.

Cons

You get what you pay for and while this product is more expensive than it's competitors, it outshines them in every way.

Alternatives considered

[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Reason for choosing Exclaimer

It wasn't a hard choice after the demo to see why this solution would be a better fit for our need.

Switched from

[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Additional features, easier set up and configuration, and it was hard to get timely support with CodeTwo with our business a few timezones away.

Review Source

TB

Tiago B.  
Head of Systems & Cybersecurity  
Legal Services  
Used the software for: 2+ years

### "Very Helpful tool to a big problem."

August 16, 2022

5.0

We work with for 3 years now and we don't have any complains. Extremely easy to implement and manage. The tech support available is one of the best on cloud products that we subscribe.

Pros

\- Easy to manage. - Easy to implement. - Addin available for signature display in Outlook. - Value for the organization. - Tech support is awesome.

Cons

\- It can be pricy with organizations with thousands of users.

Alternatives considered

[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Reason for choosing Exclaimer

Outlook Addon available that allow users to see the signature when drafting an e-mail. Most of the tools available insert the signature when the mail is relayed through Exchange and uses an Outlook addon that allow the user to see the signature when they start writing the e-mail.

Review Source

NC

Nick C.  
Director  
Accounting  
Used the software for: 2+ years

### "exclaimer makes email signatures a breeze"

September 16, 2021

4.0

Overall great system. I came from another provider, but happy I switched across. Not perfect, but they can easily get there.

Pros

Easy to set up, and manage with different groups etc. Can customise signature templates and have multiple depending on people group or any campaigns that are being run.

Cons

The customisation of signatures needs a little work. It can be fiddly, and what you see is not always what you get on the other end

Alternatives considered

[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Reason for choosing Exclaimer

As mentioned above, the price and functionality of .

Switched from

[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Price and functionality. offered more and is more user friendly

Review Source

Ankor S.  
freelance  
Broadcast Media  
Used the software for: 1-2 years

### "A tool that saves my life"

February 3, 2022

5.0

When I saw it for the first time I saw it somewhat complicated, until I could configure it correctly it was very difficult for me, once configured everything was great.

Pros

when you have it configured it's great, you can add more people and the signatures are applied and updated automatically.

Cons

The worst thing is used, the design could improve, there is time that I have to use manual mode.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I thought it was a good idea to try it and I stayed with him.

Review Source

JH

Jimmy H.  
IT Manager  
Building Materials  
Used the software for: 2+ years

### "Ready to stand out with Exclaimer?"

April 28, 2025

5.0

Positive overall. Very straightforward product / process with consistent professional results. It's a must have for your organization!

Pros

Easily create outstanding custom professional email signatures! Works exactly as advertised and integrates seamlessly with Azure / M365 / Outlook.

Cons

We have multiple locations and need location information displayed correctly for our users. For some reason we had a minor issue of having to re-create a signature group. We weren't clear if it was something on our end, the O365 connector or the Signature group but with Exclaimer quick help we were able to resolve the issue.

Review Source

KH

Kelsey H.  
Information Systems Admin  
Machinery  
Used the software for: 1-2 years

### "Exclaimer is efficient"

June 11, 2025

5.0

Overall, I enjoyed using within our environment. Setup was fairly simple and it allowed me to update our companies email signature in one spot based off building, department, etc. Within the console, it was nice to be able to see a preview of each email signature before deploying it to all users.

Pros

I liked the ease of updating our whole companies email signatures in one platform. The setup was fairly simple and the ease of grouping employees based off department, building, etc. was extremely helpful.

Cons

The only item I found to be inconvenient was waiting for the policy to replicate across the company. I found it sometimes took 20 minutes for all users to be updated or it could take 24 hours.

Review Source

BP

Brittany P.  
Desktop Support Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Exclaimer is an Excellent option for and Exceptional email signature."

February 20, 2025

4.0

is the application that manages my client's email signatures. After implementation, I handed over the reins to the marketing director for the company to govern with ease.

Pros

Adding a new hire and assigning them a signature was a piece of cake!

Cons

There are serverside and client-side deployment options and this can be confusing to explain to a nontechnical individual who has a hybrid environment.

Review Source

DS

David S.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "The best email signature management tool on the market"

February 24, 2025

5.0

I have used for many years both for use within my own company and also for managing email signatures on behalf of my clients. I typically connect exclaimer to microsoft office 365 tenants for use with company emails. I have sometimes used the premade templates from exclaimer but often created my own custom templates and I have also reached out to exclaimer in the past and asked them to create a custom template for me, based on a design that I provided.

Pros

I love how easy it is to create professional and complex email signatures and to deploy them throughout the company for use by all users. I also like the reseller program and the fact that I can also manage my clients email signatures from one online dashboard.

Cons

Although the signature creation tool is quite good it is sometimes a little complicated to use and often there are quirks when it comes to setting up a signature with a specific layout. I wish this was more user friendly.

Review Source

LB

Larry B.  
Marketing Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Dependable signatures to maintain Corporate branding."

August 28, 2023

5.0

has been more dependable than other products I have used, but customizing templates for different departments can be tricky.

Pros

Its great to maintain a consistent Company branding look so that people do not take creative license.

Cons

I would like to be able to create template sections to add to signatures, or to be able to cut and paste elements between signatures.

Alternatives considered

[Rocketseed Email Signatures](https://www.capterra.com/p/171493/Rocketseed/)

Reason for choosing Exclaimer

Decision made by predecessor.

Review Source

DK

Douglas K.  
Design Manager  
Printing  
Used the software for: 1-2 years

### "Your Team Will Love You!"

September 23, 2022

5.0

Probably the best thing you will invest in for marketing. Makes the whole business look as professional as it is across the board with flexibility and ease.

Pros

makes everyone's life simpler. Perfect for small teams with a specific focus and large businesses alike. Simple management and no software to install. Simply connect it to your servers and manage your marketing and branding without worrying about \[SENSITIVE CONTENT\] in accounts using comic sans! Great campaign management and the ability to schedule by date and time is a godsend. Easy design updates - have specific signatures for each team or individual with granular control. Lower internal server load through light-designed internal signatures.

Cons

As a non-technical team it was a bit hit and miss rolling out the signatures for the first time but support was awesome and some tinkering by IT did the trick - no downtime and no errors for over a year - so far. Simply had to do one walk-around and delete all email signatures from the local computers. Some users with email signatures as templates (for accounts and terms and conditions etc.) could keep them and keep working the same way so minimal onboarding is required.

Reason for choosing Exclaimer

Ease of use and price point.

Review Source

JO

James O.  
Creative Analyst  
Chemicals  
Used the software for: 2+ years

### "Signature Management Made Easy."

March 21, 2023

4.0

Great. I've implemented in several companies I've worked at now. Its a nice tool and makes signature management easy.

Pros

is a Plug, Setup & Play tool. It works in the background without too much interaction, which is great! Also the support team are really great and knowledgable.

Cons

The Admin panel could be better. I think its design is a bit old, the signature builder could be better, but really, its all workable once you get your head around it.

Reason for choosing Exclaimer

Price.

Review Source

NS

Neil S.  
Senior IT Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Product and would really recommend."

November 10, 2022

5.0

Absolutely brilliant piece of software we had an issue where we once upon a time we rebranded and renames and we had so many different variations of signatures, some even using old ones that we no longer use. Trying to force users to have the same and sending out a template can be an impossible and solved this by giving the control centrally to administrators and not the users and thus creating uniformity in our signatures and branding.

Pros

So easy to use and deploy. Completely integrated with Outlook and Azure with just a few clicks.Easy design software and the training that was provided was intuitive and perfect.Support couldn't be better with straight answers and quick responses.You can even create signatures and set a date of when to stop and start using them meaning we can create seasonal banners.You can use Groups to have signatures target the department and have department specific banners.In our case we are private healthcare and can have banners for the imaging department only for example which can display offers for imaging services, and then something else for other departments.

Cons

The only cons i have are not being able to change the frequency of the auto sync with Azure/O365 as this only happens once a day and I am regularly having to manually do so every time I make changes in AD for the signatures. Another one is that we have users who also have an NHS account but as we do not own this domain, we cannot add signatures to these. However, I do understand about this and why it is not possible but I'm wondering could there not be a way to have it apply on the outlook side before it is sent.

Reason for choosing Exclaimer

Easier to manage and gives control to the Administrators and Marketing as Advertising and consistency is important to us.

Review Source

RK

Rowland K.  
ICT Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Exclaimer works!!!!"

October 17, 2022

5.0

I would recommend this product to anyone.

Pros

It does what it says it does and does it easily. what more could you want?

Cons

The new interface is not to my liking. The staff seem to find it difficult to understand that the email signature does not appear as they write the email. Instead it appears as the email leaves the building. Tis presents a training problem or proves my staff are stupid.

Reason for choosing Exclaimer

At the time I bought the product , more than 10 years ago, there were viable alternatives that provided the functionality that this product supplies.

Review Source

RC

Rick C.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent service, takes all the hassle out of Office 365 Signatures!"

August 16, 2022

5.0

Fantastic, I've used it for several years now, and recommended it countless times. It's taken all the headaches out of all aspects of signatures. Also, when I made a little booboo and it stopped working (my fault) - their support was fantastic - resolved the issue in the first suggestion.

Pros

It does everything it says as well as it needs to - it's far easier than managing signatures manually. I started using it when it was just me - ensuring signatures get applied uniformly across all devices - it wasn't possible before - different apps have different capabilities - this isn't dependent on any features on apps or devices

Cons

Nothing really - I guess they could give it away for free? Seriously though, it does exactly what it says on the tin.

Review Source

DM

Donald M.  
Technical Support Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Pros and Cons of Exclaimer. A email cloud signature management software"

April 13, 2023

4.0

Overall it has been a good experience. It has helped us and the company in a lot of emails managing the email signatures.

Pros

It is easy to use. It has a centyralized management and it's integration with Active Directory.

Cons

Its price is a bit expensive. It has limited design options. No mobile app

Review Source

RR

Reece R.  
It technician  
Printing  
Used the software for: 6-12 months

### "Exclaimer signatures "

August 16, 2022

5.0

Brilliant customer support; easy setup and best of all it just works!

Pros

The product saved a lot of time for us to create something that just works including with fonts and layout. It has been easy to setup and the decreases the time wasted working on each machine as you’re able to deploy the software to all PC”s using GPO’s and enable them quickly.

Cons

There wasn’t anything that I didn’t like about the software.

Review Source

TC

Todd C.  
Director Network Services and Security  
Legal Services  
Used the software for: 2+ years

### "Does what its supposed to do"

April 13, 2023

5.0

Happy with the product. I had the on-prem and cloud versions, and transition to Exchange online and updating to cloud has worked well.

Pros

Creates a good, standardized signature that we apply across the enterprise

Cons

Analytics re-writes url's in your signature, to track the clicks, which I understand, but I can't enable/disable this myself, and have to open a ticket to manage. The url's being re-written, cause some of our email to be blocked as SPAM by some email hygiene providers, so the feature isn't useful, only harmful

Review Source

TS

Tal S.  
System Administrator  
Computer & Network Security  
Used the software for: 1-2 years

### "Easy to use signature management platform"

August 16, 2022

5.0

Time. No need to spend time to onboard new employees, show them how to use signatures or make them yourself. We have it across all platforms so it shows up when messaging from phones as well.

Pros

Ease of use and implementation. We have set it up for a client of ours that was constantly having issues with employees not using signatures or not using the proper signature. Since implementation, they loved the product and most of the employees don't know it exists, they just think their signature magically shows up in their Outlook.

Cons

Took a few tries to get everything set up properly and we also had an email outage that happened because of the M365 connector. But support was pretty fast and helped us get through it.

Alternatives considered

[CodeTwo Email Signatures 365](https://www.capterra.com/p/171491/Email-Signatures-for-Office-365/)

Review Source

DM

Duncan M.  
Senior IT Support Engineer  
Building Materials  
Used the software for: 1-2 years

### "It does exactly what it says it does"

September 28, 2021

5.0

It took all of the hassle out of creating an agreed corporate signature at a company wide level and gave the corporate structure control over the public image.

Pros

It is incredibly easy to create a business wide email signature from scratch in a very quick time frame. The UI is intuitive and what you see is what you get. The rules make it simple to split between departments and create a completely custom template for each business area.

Cons

There have been no hurdles in integrating this into our business, the only negative has been that it takes some users a while to get their head around not being able to control their own signature.

Reason for choosing Exclaimer

I have used products in the past, although I have to say the cloud option is a huge improvement.

Review Source

CHY

Cheng Hsing Y.  
Service Desk Manager  
Environmental Services  
Used the software for: 1-2 years

### "Simple and efficient while retaining flexibility"

November 18, 2022

4.0

Love the product, if you need a platform that can uniformly push the same signature to all your employees without having everyone fiddle on their own, this is great.

Pros

The simple of use is great for new team members when they need to do some simple/light actions. You can just show them the site and very quickly they can figure it out by themselves.

Cons

The signature order is a bit clunky at times, especially when you start getting very fine details like a specific number of users within a group that requires a particular signature. It can be very easy to get lost on how everything work if you were not the one who designed the whole cascade of signatures.

Review Source

RS

Rob S.  
IT Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Excellent time saver and has become a hugely important application"

December 12, 2022

5.0

Excellent - is a huge time saver and ensures that all signatures remain consistent across the business.

Pros

allows you to centralise signature management, taking the pain away from either editing/updating employee email signatures individually or relying on end users to update their own signatures. It allows flexible designs and integrates well with Active Directory.

Cons

There was a bit of a learning curve when we originally implemented the on-premise Outlook Edition and Exchange Edition but the new 365 edition retains all configuration settings, signatures and integrates well with Azure AD.

Review Source

CW

Carl W.  
Head of Live Services  
Computer Software  
Used the software for: 6-12 months

### "Sorted out our messy signatures!"

August 16, 2022

5.0

Brilliant. Full traceability, O365 integration is great, ability to test a signature in the browser before applying it is useful and I was able to identify missing AD properties for users by checking in the browser.

Pros

Ability to apply a signature change to all staff quickly and efficiently.

Cons

The initial setup (including installation of the Cloud Signature Update Agent) can be tricky - but once done - its a "set and forget" deal and its great.

Review Source