# Opus Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Opus Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/188181/Opus-Behavioral-Health --- # Opus Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Opus ## What is Opus? Opus is a robust behavioral health software built for treatment facilities and group practices of 5+ clinicians. By unifying CRM, EHR, and RCM into one platform, Opus eliminates the operational complexity of scaling — from multi-provider scheduling and documentation to facility-wide claims processing. The EHR features AI-powered Copilot for generating progress notes in-person and via telehealth, customizable workflows, and real-time insights across your provider team. The CRM automates patient tracking, census management, and referral pipelines at scale. Opus handles the administrative weight of growing organizations: insurance verification, e-prescribing, lab integration, outcomes measurement, and claims processing for UB-04 and CMS-1500 forms. Scheduling, telehealth, and video conferencing are fully integrated. Opus is the operational backbone for behavioral health organizations ready to grow. ## What is Opus used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/) Overall rating Based on 50 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $79 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Opus alternatives Highest Rated [4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $58.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/188181/Opus-Behavioral-Health/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.9 (23) 86.96% of 23 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection EMR/EHR 4.8 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Create and securely store digital patient records Charting 4.8 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Customizable Reports 4.5 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Alter the layout and content of reports Medical Billing 4.4 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Appointment Scheduling 4.5 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Opus 84 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar A record of all activities within the system, including user access, changes made, etc. Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Electronic storage of stakeholder contact information Private online space that lets businesses securely share documents and provide information access to clients Securely transfer, access, exchange, integrate or use data with different providers or systems Record and organize clinical notes and progress notes for each patient after interaction with a physician Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Create and securely store digital patient records For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. For mental health professionals that specialize in substance abuse therapy/programs Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Receive lab results electronically Manage billing and payments for a healthcare provider Alerts/warnings for potential allergies or interactions triggered by medications Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Manage and support multiple locations For practices with multiple providers Allow users to create, edit, and sort multiple notes Book meetings and appointments through a website or digital platform Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allow communication between the company and patients via messages, SMS, emails, phone, and more A repository of patient data, including their past and current health issues, treatment history, and more Patients can register for appointments in advance online Observing and tracking a patient's health status, condition, and wellbeing Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Private client session notes for coaching, therapy, etc. Send messages via SMS Create, manage and track all task activities and progression Meet with patients remotely Provide integration with third-party telehealth applications Provide online therapy to patients/clients through secure video sessions Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (50) 4.7 Based on 50 reviews ## Pricing Value for money 4.7 (47) [View pricing plan details](https://www.capterra.com/p/188181/Opus-Behavioral-Health/pricing/) Opus EHR $79.00 Per User,Per Month Outcomes Assessment $100.00 Usage Based,Per Month Opus Co-Pilot AI $119.00 Usage Based,Per Month It includes: - Copilot AI Value for money 4.7 (47) 4.7 Based on 47 reviews ## Integrations [ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Zoom Virtual Agent](https://www.capterra.com/p/10021412/Zoom-Virtual-Agent/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (50) 4.9 Based on 50 reviews ## User reviews Overall rating 4.8 Based on 50 reviews Filter by rating 5(41) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DD Doug D. Project Director Mental Health Care ### "New user satisfaction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2026 Thus far, the staff has been great. The customer service is excellent. We have been appreciative of their ability to adapt and customize the software for us. Pros The user friendly interface. Group notes with ideas. Proper use of AI to help clinicians, while providing them more time to work with clients. Cons The billing software and clearing house used in the backside of the system does not interface with many of our payer sources. Switched from [BestNotes](https://www.capterra.com/p/73807/BestNotes/) Bestnotes is no the best…. Notes out there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Rebecca W. Director of Family Support Non-Profit Organization Management ### "Praise for Opus and the onboarding process" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2025 Our experience with Opus has been so positive. \[sensitive content hidden\] has been available to answer questions, send videos to help us access specific features, and scheduled regular meetings for focused problem solving. Pros I appreciated having \[sensitive content hidden\] as our guide to answer questions and troubleshoot issues that have come up along the way. The processes in Opus make sense and are easy to learn! Cons We have not had specific concerns that were not able to be resolved by talking with \[sensitive content hidden\]. We have also appreciated access to Opus Academy to learn more about different aspects of the program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kathy S. Contracted employee Individual & Family Services ### "So easy to learn and use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 I had a great experience with Opus and with \[sensitive content hidden\]. She was so patient and taught me so much. I loved being able to make my own forms or using parts of premade forms it really was so easy. Pros I have been working with Opus for just over 6 months, and I have had an incredible experience. \[sensitive content hidden\] has been a great teacher moving us slowly in the beginning so that we got acclimated to the platform and then answering my questions and helping me to understand how I could customize things to meet the exact needs of our organization. She was organized and made it very easy to keep track of where we were and where we are going. Having the session recorded helped immensely to be able to go back and review areas that I thought I had but wasn’t quite there. Cons the only really con but isn't a con is learning in the beginning there is a lot to learn, but \[sensitive content hidden\] made it easy by giving me chunck at a time that we managable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gabriel P. Program Development Director Government Relations ### "Transforming Service Delivery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2025 OPUS is a powerful platform with the capacity to transform how services are delivered. My overall experience has been very positive—it's intuitive, well-designed, and built to meet real-world needs. The main challenge has been getting partner organizations to actually use it, especially those more accustomed to traditional or paper-based systems. Adoption takes time, but the potential impact is undeniable. Pros The ability to streamline care coordination, expand telehealth services, and access real-time client data—all in one user-friendly platform. OPUS brings everything together in a way that helps teams work more efficiently, reduce duplication, and deliver better client outcomes. It also supports rural and tribal health programs by making it easier to track services, manage referrals, and stay connected across departments and providers. Cons After the agreement was complete, the sales rep became pushy about setting up electronic payments, even though the tribal government I was working for did not process payments via ACH. It created some unnecessary pressure during the onboarding phase. Ultimately it was resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO Darla O. Intake Coordinator Mental Health Care ### "Loving Opus at our facility!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2025 It was a smooth transition from our old system to Opus. They were quick to respond to the questions and concerns we had! Pros I am a scheduler and I love the calendar system! Opus works great for our company and our needs for our cients! Cons When we first started using Opus there was not a "Today" button, something that you could hit to default to the current day. I simply suggested it to the Opus team and they added the feature! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cathy C. Front Office Mgr Mental Health Care ### "Satisfied New Opus User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2025 Opus is challenging to me because I have worked the same program for 13 years. Opus has a lot of assistance with each problem I have. Opus has all the materials my office needs to continue to be successful. Pros All the features Opus has to offer. The program is fast and assistance readily awaits for all of my questions. The training with access to rewatch the videos is a major plus! Cons The way that the reports print. Would prefer PDF files and an easier way to add and print the therapist pay hours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Samantha M. Billing Mental Health Care ### "Big time OPUS fan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2025 10/10 - The transition from our old EHR to this new system was a breeze. I would recommend it. We felt supported the whole time. Pros The level of support from the Opus team. They really try to work together to problem solve until an issue is fixed. They also take their time when showing you, their processes. Cons Some of the layout isn't the easiest to read. Ex. grey text Also, some of the billing layout isn't the easiest for your eyes to follow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sarah A. Assistant Director Mental Health Care ### "Assistant Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 It has been a blessing to work with \[sensitive content hidden\] in getting this new EHR in place. This OPUS system has the ability to help us push our agency forward and focus on service provision for those who need it most. Pros OPUS was extremely easy to use and navigate. The people we worked with were extremely personable and supportive through the process. Our providers were able to catch on to the system easily, which decreased a lot of stress we have experienced with other systems. Cons We wanted both forms to be fully ready to go before we launched. We had enough to get our personnel started, but it would have been nice to have a few more details smoothed out before the launch. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Smartsheet was cumbersome. It didn't provide an easy solution to our problems. It wasn't intuitive for providers or admin to use. It frequently had issues that we had to trouble-shoot completely on our own. They didn't want us to reach out with questions, and the customer support would get agitated and impatient with us if we needed their help. Alternatives considered [MedEZ](https://www.capterra.com/p/152902/MedEZ/) Reasons for choosing Opus OPUS looked better visually with its color coding and layout. It was easy to navigate and had much better features that will be vital to our substance use recovery documentation and insurance billing systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Marissa K. CEO and Founder Mental Health Care ### "Very Satisfied with Opus and would Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 Overall, love the user-friendly environment, the connectivity amongst different parts of the platform, the automatic billing features, and the modern interface. Also love the affordability. Pros The amount of training and meetings offered in the Onboarding process is setting us up to be overly competent in understanding and utilizing Opus. Cons The only thing so far has been that my 2 onboarding specialists were not aware of "Auto-Pay" being a feature that could enable automatic billing, whereas the initial person selling the platform to us and demoing it, stated this was a feature. I didn't love hearing this important difference and that my specialists were not aware of this, and still finding out if 'auto-pay' is a feature I will have access to. However, both of my onboarding specialists reassured me that if it was initially presented, then it should be a feature! Switched from [TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/) Not enough automation in the billing and clinical notes. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reasons for choosing Opus Opus was more affordable and offered all the same features as all other top EHRs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Avery G. Data Analyst Mental Health Care ### "We love OPUS! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2025 I have thoroughly enjoyed working with OPUS. \[sensitive content hidden\] was our main contact and she was amazing. The quick responses to emails/questions were greatly appreciated. She was great at communicating how their process worked and why we had to do things a certain way. When you have to meet with someone often it is great for it to be someone you enjoy! Pros The team we worked with. OPUS allowed us to make a difficult transition much smoother and be with us during every step. Cons I would have liked a little more authority in some of the meetings. For example, the CRM set up meetings. Our team had no idea what we were doing so taking the lead and helping explain and guide us a little more would have saved time. Switched from [BestNotes](https://www.capterra.com/p/73807/BestNotes/) Best Notes did not fit what we needed. We wanted an easier, better product. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Dazos CRM](https://www.capterra.com/p/10001151/Dazos-CRM/) Reasons for choosing Opus The ease of use and the size of our company. Both fit our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/188181/Opus-Behavioral-Health/reviews/) Popular comparisons [Carepatron vs Opus](https://www.capterra.com/compare/188181-195467/Opus-Behavioral-Health-vs-Care-Patron)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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