# Hospice Tools Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hospice Tools Software - reviews, pricing plans, popular comparisons to other Hospice products and more.

Source: https://www.capterra.com/p/188024/Hospice-Tools

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# 

 Hospice Tools Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hospice Tools

## What is Hospice Tools?

Hospice Tools EMR is built exclusively for hospice & palliative care agencies. Our solution delivers, super-intuitive charting, automatic compliance and one-of a kind-features that simplify hospice management. Hospice Tools EMR that ensures your teams' success. Save time & resources while improving documentation & compliance. Cloud-based with web access for desktop/laptop & fully-functional mobile apps for Android and Apple devices.

## What is Hospice Tools used for?

[Hospice](https://www.capterra.com/hospice-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Overall rating

Based on 166 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

1%

Starting price

$85

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Hospice Tools alternatives

Highest Rated

[4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/)

Starting price

$295.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (3)](https://www.capterra.com/p/174969/Adult-Day-Care-Software/#reviews)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (43)](https://www.capterra.com/p/163319/StoriiCare/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/188024/Hospice-Tools/alternatives/)

## Who uses Hospice Tools?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

4.6 (99)

71.72% of 99 reviewers that rated this feature as important or highly important

Hospice Tools offers a straightforward charting feature that helps you document patient care efficiently and stay compliant. Reviewers appreciate its user-friendly design, easy navigation, and accessibility on smart devices, though some mention occasional redundancy in documentation.

Electronic Signature

4.8 (89)

62.92% of 89 reviewers that rated this feature as important or highly important

With electronic signature feature, you can quickly sign documents on mobile devices. Reviewers appreciate the time-saving process, ease of use for staff and families, and the ability to correct documents before signing, though some mention occasional issues with saving and connectivity.

Care Plan Management

4.5 (88)

71.59% of 88 reviewers that rated this feature as important or highly important

It gives you a simple way to manage and update care plans, keeping patient information current and team members informed. Reviewers appreciate the clear layout, helpful suggestions, and easy compliance tracking, though some feel updating care plans can be tedious.

HIPAA Compliant

4.8 (87)

79.31% of 87 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Document Storage

4.7 (86)

69.77% of 86 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Task Management

4.4 (80)

58.75% of 80 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Hospice Tools 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and monitor bereavement care plans.

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

It gives you a simple way to manage and update care plans, keeping patient information current and team members informed. Reviewers appreciate the clear layout, helpful suggestions, and easy compliance tracking, though some feel updating care plans can be tedious.

Hospice Tools offers a straightforward charting feature that helps you document patient care efficiently and stay compliant. Reviewers appreciate its user-friendly design, easy navigation, and accessibility on smart devices, though some mention occasional redundancy in documentation.

Process of submitting and following up on claims with insurance companies

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transmit prescriptions to pharmacies electronically

With electronic signature feature, you can quickly sign documents on mobile devices. Reviewers appreciate the time-saving process, ease of use for staff and families, and the ability to correct documents before signing, though some mention occasional issues with saving and connectivity.

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Access to patient medication history data

Patients can register for appointments in advance online

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Receive data and information in real time

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (166)

4.5

Based on 166 reviews

## Pricing

Value for money

4.7 (109)

Free Trial

Basic

$85.00

Per User,Per Month

Value for money

4.7 (109)

4.7

Based on 109 reviews

## Integrations

[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

RXNT](https://www.capterra.com/p/110018/rxnt/)[

Inovalon Provider Cloud](https://www.capterra.com/p/162841/Inovalon-Provider-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (138)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (138)

4.7

Based on 138 reviews

## User reviews

Overall rating

4.7

Based on 166 reviews

Filter by rating

5(117)

4(42)

3(6)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AD

Angela D.

Compliance RN

Hospital & Health Care

### "Customizable EMR "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 19, 2026

Seems like they are continually trying to improve and I appreciate that. I still prefer to use this EMR over others I've used in the past like Suncoast or HCHB.

Pros

The HOPE dashboard made the transition from HIS easy. I personally find the EMR to be user-friendly. They have made significant improvements over the years to the forms and tools available.

Cons

While they are very good at fixing problems once identified the timeline on fixing has been slow at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2026

Hi Angela, We appreciate you taking the time to leave a review. And we're super happy to hear that Hospice Tools is working for you and your team, especially the HOPE dashboard. We are always working to do better and am glad you see that :-) Thx Angela!

DH

Deborah H.

Director of Marketing and Communications

Hospital & Health Care

### "User Friendly and Data Rich"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2025

I use Hospice Tools to access patient and caregiver data. It is user-friendly and provides data at your fingertips. I recommend Hospice Tools for all hospices.

Pros

User-friendly with patient data at your fingertips. I can find patient and caregiver data, as well as employee information.

Cons

It would be nice to be able to search for patients by the caregiver's name. In a few instances, I was trying to find a patient; however, I only had the caregiver's name.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2025

Hi Deborah, Thank you so much for this thoughtful review! We love hearing how accessible and data-rich Hospice Tools feels to you — that’s exactly the experience we aim for. 🙌 Great point about searching by caregiver name. That’s a clever use case, and it’s the kind of feedback that helps us grow smarter. We’ll definitely pass it along to our product team for consideration!💙 — The Hospice Tools Team

SM

sharon m.

Billing Specialist

Hospital & Health Care

### "Hospice tool review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 1, 2025

However, when learning how to use hospice tools, I can say that I have had a good experience when using it, and it has been easy to navigate.

Pros

Hospice tool is a platform that is easy to navigate and learn with the help of other employees teaching me system.

Cons

Based on my experience with the hospice tool, I have learnt that this website can use more features and suggestions from individuals who use it daily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2025

Hi Sharon – we’re so glad you’ve had a good experience learning Hospice Tools and found it easy to navigate! 😊 Appreciate your note about adding more features — we’re always listening to users like you who are in it every day. Thanks for the feedback! — The Hospice Tools Team

JK

Jenny K.

Administrative Assistant Medical Records

Health, Wellness and Fitness

### "Friendly EMR system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 30, 2025

My overall experience with Hospice Tools is good. And I am starting to see more improvement and updates.

Pros

What I like most about Hospice tools is that it is a very friendly EMR system to use. I like how you can use different audit reports.

Cons

What I like least about Hospice Tools is I wish it had an option to look up a patient by his/her birthday.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 24, 2025

Hi Jenny, We appreciate you taking the time to review Hospice Tools. Super happy to hear that it's working so well for you and your team. Thx!

DT

Dawn T.

RNCM

Hospital & Health Care

### "Confidently & Proficiently happy with this product!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 27, 2025

Quite satisfied with product because it gives me number 1 confidence and number 2 proficiency in my charting!!

Pros

Ease of use, user-friendly that enhances patient care and efficient documentation. Easy to locate patient information. Also the ability to work with time keeping programs.

Cons

Would like capability to screen shot the last six full sets of vitals for faster access during visit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2025

Hi Dawn — love hearing that Hospice Tools gives you confidence and helps with efficient charting! 🙌 Great note on easier access to vitals — we’ll pass it along to the team. Thanks for sharing your experience! — The Hospice Tools Team

DL

Dyke L.

Bereavement Coordinator Chaplain

Hospital & Health Care

### "Great Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2025

I like it. I can access it from many divices, all the information needed is one place and information is secure.

Pros

User friendy and all the data in one place. Intergrated process information that is needed to see, shared and in-put information.

Cons

Not much, however, the updates creates a lag, but overall it's still user friendly. Many time you have to open up additional windows to gather and see other information regarding patient information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2025

Hey Dyke — thanks so much! 😊 We love hearing that it’s easy to use and keeps everything in one place. Totally hear you on the lag after updates — we’re always working to make things smoother. Appreciate all you do! — The Hospice Tools Team

JM

Jaye M.

Corporate Director of Sales Training

Hospital & Health Care

### "Simplistic but Powerful "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2025

Whether I'm looking for patient, account, or sales rep info, Hospice Tools delivers the information to me in an easy and understandable format.

Pros

I'm a before and after user, meaning I gathered information for my job before hospice tools and currently use them to get the same information and more. I love working with this program. It's easy, uncomplicated and accurate. No matter where my search leads me, different states, sites, specific accounts, Hospice Tools gets me there.

Cons

It meets my needs in an uncomplicated, accurate way. Before Hospice Tools, I was an expert in digging for and gathering sales information on my own. I knew what I needed and went on a treasure hunt to find it. Hospice Tools has anticipated my searches and provided the information. What more could I ask for?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2025

Hi Jaye, Your review made our day — thank you! 😊 We absolutely love hearing how Hospice Tools supports your work both before and after implementation. The way you described your “treasure hunt” days versus now really captures the heart of what we’re trying to solve. We’re so glad the system is helping you navigate multi-state data, accounts, and sales info with ease. That kind of clarity and efficiency is exactly what we aim to deliver — and it’s awesome to hear it’s working for you. Thanks for being such a thoughtful user and champion of what we do! — The Hospice Tools Team

MA

Mehriban A.

Medical social worker

Medical Devices

### "Above and beyond "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2025

From the first day at the unity I had not any issues to complete every forms on eDocs. Also I like it gives you opportunity to fix your mistakes and make amendments the documents.

Pros

The unity hospice eDocs application very easy to manage and document about the patient’s concerns and thoughts. It is very straightforward and you can fix your mistakes.

Cons

In my view cons are the application easily forgot you credentials and frequently asks you to change your password or require from you to log in again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2025

Hi Mehriban, Thank you so much for your kind words! We're thrilled to hear that from day one you've felt confident using Hospice Tools to document your care and support for patients — that’s exactly what we aim for 😊 Thanks for your feedback! — The Hospice Tools Team

SS

SHIKHAR S.

PT OFFICE ADMIN VOLUNTEER

Hospital & Health Care

### "My new experience with Hospice Tools. It is new software for me. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2025

My overall experience with Hospice Tools is very good and it is useful for me when I have to record my volunteer time

Pros

I as a part time volunteer for Unity Hospice for the WI office, I am new to Hospice Tools, and I am still learning all the new features of Hospice Tools and what is good of it. I use Hospice Tools to record my time that I am volunteering at the Unity Hospice at the WI office. I find it very valuable.

Cons

There is nothing that I can think of that I find Hospice Tools that is not good. I am using it for volunteer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2025

Thank you, Shikhar, and welcome to Hospice Tools! 🌟 We’re so glad it’s been valuable for logging your volunteer time — and we’re excited for you to explore more of the features as you continue. Volunteers like you make a huge impact, and we’re honored to be part of your work!

OB

omotola B.

Registered nurse case manager

Hospital & Health Care

### "Hospice tool is a cool app but its still needs some updates such as the ones mentioned above"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 25, 2025

It makes documentation easier. I like that they are constantly editing and adding new features to make it more user friendly

Pros

It is easy to access over the phone and computer. I like that Edocs automatically transfer to timekeeper

Cons

The nurses are not able to view previously entered reports trend like weight and Vital signs on Edocs without having to open a new comprehensive visit note

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2025

We're glad you’re finding it easy to access and that features like eDocs syncing with TimeKeeper are working well for you. You bring up a great point about being able to view those without opening a new note. We’re actively working on improving visibility there so stay tuned for more updates soon! Thanks Omotola! 💙

[View all Reviews](https://www.capterra.com/p/188024/Hospice-Tools/reviews/)

Popular comparisons

[Careficient vs Hospice Tools](https://www.capterra.com/compare/165999-188024/Careficient-AMS-vs-Hospice-Tools)[Alora Home Health vs Hospice Tools](https://www.capterra.com/compare/69030-188024/Alora-Homecare-Software-vs-Hospice-Tools)[CareSmartz360 vs Hospice Tools](https://www.capterra.com/compare/188024-233554/Hospice-Tools-vs-CareSmartz360)

[mumms Software vs Hospice Tools](https://www.capterra.com/compare/107069-188024/PAS-and-CPC-vs-Hospice-Tools)[GEOH vs Hospice Tools](https://www.capterra.com/compare/188024-207985/Hospice-Tools-vs-GeoH) 

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