# Hostfully Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Hostfully Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Hostfully Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/187827/Property-Management-Platform --- # Hostfully Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2025 Written bySabrina Khoulalène Sabrina Khoulalène [See bio & all articles](https://www.capterra.com/resources/author/sabrina-khoulalene/) Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Sabrina Khoulalène](https://www.capterra.com/resources/author/sabrina-khoulalene/) Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hostfully Hostfully Overview: ### Key takeaways Insights from verified Capterra reviews Hostfully Property Management helps oversee vacation rental listings, automate guest messaging, and unify calendar views across booking channels. It’s primarily used by hospitality and real estate teams for daily operations. You’ll find the reservation dashboard and payment workflows helpful, though sluggish performance and limited mobile functionality can be frustrating. Recent enhancements include AI-generated reviews and owner analytics. ### Our verdict The platform is ideal for teams overseeing multiple short-term rentals needing centralized booking and guest communication. Its calendar and messaging tools support scale, but expect slower load times and restricted mobile features. On the flip side, these limitations may be acceptable for organizations prioritizing listing volume and integration depth. Overall rating Based on 235 user reviews Reviews sentiment Positive 83% Neutral 8% Negative 9% Pros & cons Comprehensive vacation rental management platform Responsive and knowledgeable support team Persistent bugs and system instability Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hostfully?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hostfully.com&name=Hostfully) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hostfully 4.2 (235) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (235) Ease Of Use 4.6 (1,524) Value For Money 4.1 (218) Value For Money 4.6 (1,456) Customer Service 4.3 (230) Customer Service 4.7 (1,497) ## Hostfully alternatives [4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month [4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing [4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/) ## Who uses Hostfully? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive vacation rental management platform 86% positive reviews out of 28 Most reviewers indicate vacation rental management is streamlined, with automation, integrations, and efficient property oversight. Rob S Managing Member, 2 - 10 employees. "I genuinely appreciate the platform's user-friendly interface and responsive customer support, as well as the platform's ability to automate many of the tedious tasks associated with vacation rental management. " Persistent bugs and system instability 84% negative reviews out of 25 Most reviewers report bugs and issues cause frustration, unreliable performance, slow fixes, and frequent operational disruptions. Tam L Owner, 2 - 10 employees. "They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current product. How can they be asking for suggestions when the current product won't work?" Responsive and knowledgeable support team 92% positive reviews out of 26 Reviewers feel the team is attentive, quick to resolve issues, and consistently improves the platform. Zach S Marketing Director , 11 - 50 employees. "On the whole, our experience with Hostfully has been net positive. While there is definitely some room for improvement, you can tell that their team cares about what they are doing and are actively working on the platform." Supportive and efficient onboarding process 84% positive reviews out of 25 Most reviewers describe onboarding as smooth, with helpful guidance, training sessions, and responsive support throughout. Jessica W Property Manager, 2 - 10 employees. "I loved that we were assigned to an onboarding specialist who gave us specific tasks to perform in advance of each meeting." ## Hostfully's interface The interface features a panoramic calendar for tracking bookings across channels, but navigation often requires multiple steps and lacks mobile optimization. Reviewers mention slow load times and limited filtering, which can hinder quick access to reservation details. 2+ Sabrina Khoulalène You may need to refresh pages or clear cache to maintain usability, which can disrupt daily workflows. While the desktop layout supports multi-property visibility, mobile limitations and lag may slow down time-sensitive tasks such as guest updates or calendar edits. Ease of Use 4.1 (235) 4.1 Based on 235 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Sabrina Khoulalène Hostfully’s top-rated features work best together, streamlining bookings, automating payments, and centralizing calendar visibility. This combination reduces manual coordination and supports scaling across properties. Features 4.0 (228) 4.0 Based on 228 reviews Hostfully’s highest-rated features reflect reviewer sentiment and feedback from the past 2 years. Reservations management 4.0 (142) 142 reviewers rated this feature Centralizes bookings across platforms, which helps prevent double bookings and streamlines operations. Plus, the panoramic calendar and automated messaging improve visibility and save time. Payment processing 4.0 (80) 80 reviewers rated this feature Integrates Stripe and PayPal for direct bookings, simplifying payment acceptance and reconciliation. Reviewers highlight automation and ease of use, though toggling between systems is occasionally required. Online booking 3.8 (97) 97 reviewers rated this feature Consolidates bookings from multiple channels and supports direct booking sites to reduce fees and boost revenue. Automated responses and booking widgets enhance convenience, though customization is limited. Channel management 3.8 (28) 28 reviewers rated this feature Manages listings across platforms like Airbnb and Vrbo, reducing double booking risk. The integration breadth is valued, but you may face inbox syncing and mobile challenges. Calendar management 3.8 (44) 44 reviewers rated this feature Offers multi-calendar views with real-time updates for availability tracking. Users find it helpful for daily operations, though filtering and pricing views are restricted. Full API access 0 reviewers rated this feature Enables developers to build custom integrations, automate workflows, and connect Hostfully with proprietary systems using application programming interfaces (APIs) for deeper control and scalability. Custom engineering 0 reviewers rated this feature Available by negotiation for businesses needing tailored platform enhancements beyond standard configurations. Unlimited in-app support calls 0 reviewers rated this feature Direct access to Hostfully’s support team via in-app calls, bypassing chat queues for faster issue resolution. Automated guest messaging with InboxAI 0 reviewers rated this feature AI-driven automation streamlines guest communication, reducing manual follow-up and maintaining service consistency. Owner analytics 0 reviewers rated this feature Property owners can view performance metrics like revenue and occupancy in the Owner Portal, improving transparency and decision-making. (Released in August 2025) AI-powered reviews 0 reviewers rated this feature Editable, AI-generated review suggestions streamline feedback while preserving personalization. (Released in July 2025) Auto-translated descriptions 0 reviewers rated this feature Premium users can instantly translate property descriptions into multiple languages, supporting global reach and reducing manual translation. (Released in July 2025) Fee and tax guardrails 0 reviewers rated this feature Smart alerts catch errors in fee and tax setup before they affect bookings or financials, supporting accuracy. (Released in July 2025) All key features (82) Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 60.00% of 35 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Editable, AI-generated review suggestions streamline feedback while preserving personalization. (Released in July 2025) 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 75.00% of 12 reviewers that rated this feature as important or highly important Premium users can instantly translate property descriptions into multiple languages, supporting global reach and reducing manual translation. (Released in July 2025) 0 reviewers rated this feature AI-driven automation streamlines guest communication, reducing manual follow-up and maintaining service consistency. 0 reviewers rated this feature Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 33.33% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 66.67% of 3 reviewers that rated this feature as important or highly important Setting up the amount/charge for per hour of work by a company or professional 0% of 0 reviewers... Create, update, and manage bookings, itineraries, and reservations 53.85% of 13 reviewers that rated this feature as important or highly important Accounting functionality within the system, not requiring integration with third-party tools 0% of 0 reviewers... Offers multi-calendar views with real-time updates for availability tracking. Users find it helpful for daily operations, though filtering and pricing views are restricted. 44 reviewers rated this feature Manage catering operations/processes 0% of 0 reviewers... Manages listings across platforms like Airbnb and Vrbo, reducing double booking risk. The integration breadth is valued, but you may face inbox syncing and mobile challenges. 28 reviewers rated this feature Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Manage, organize, and store contact information 45.45% of 11 reviewers that rated this feature as important or highly important Accept and process credit card transactions 100.00% of 14 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 50.00% of 4 reviewers that rated this feature as important or highly important Available by negotiation for businesses needing tailored platform enhancements beyond standard configurations. 0 reviewers rated this feature A collection of customer information such as contact details, demographics, previous interactions, etc. 100.00% of 3 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 100.00% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications 0% of 0 reviewers... Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 80.00% of 45 reviewers that rated this feature as important or highly important Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Electronically collect payments for goods or services 0% of 0 reviewers... Digitally sign online documents 0% of 0 reviewers... Manage, store and organize emails within the system or via third-party apps 0% of 0 reviewers... Track employee schedules, availability, and performance across projects and tasks 0% of 0 reviewers... Long term accommodation for guests 0% of 0 reviewers... Smart alerts catch errors in fee and tax setup before they affect bookings or financials, supporting accuracy. (Released in July 2025) 0 reviewers rated this feature Designed for vacation rentals 69.23% of 117 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests 52.94% of 17 reviewers that rated this feature as important or highly important Enables developers to build custom integrations, automate workflows, and connect Hostfully with proprietary systems using application programming interfaces (APIs) for deeper control and scalability. 0 reviewers rated this feature Global distribution system used by online travel agencies to track availability and manage reservations 85.19% of 27 reviewers that rated this feature as important or highly important This aspect helps you automate guest messaging and manage communications across channels. Some reviewers find automated triggers and centralized inbox valuable, though others report occasional missed messages, slow inbox performance, and wish for improved VRBO integration. 65.69% of 102 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services 46.00% of 50 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff 36.59% of 41 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications 0% of 0 reviewers... Track and manage inventory levels to maintain proper supply 100.00% of 1 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 0% of 0 reviewers... Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 75.00% of 4 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions 20.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 0% of 0 reviewers... Access the system via a mobile application 53.85% of 13 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 73.81% of 42 reviewers that rated this feature as important or highly important Manage and handle various international currencies 0% of 0 reviewers... Manage and support multiple locations 0% of 0 reviewers... More than one location 80.00% of 10 reviewers that rated this feature as important or highly important Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 66.67% of 9 reviewers that rated this feature as important or highly important Consolidates bookings from multiple channels and supports direct booking sites to reduce fees and boost revenue. Automated responses and booking widgets enhance convenience, though customization is limited. 97 reviewers rated this feature Accept and process online payment transactions 66.67% of 12 reviewers that rated this feature as important or highly important Property owners can view performance metrics like revenue and occupancy in the Owner Portal, improving transparency and decision-making. (Released in August 2025) 0 reviewers rated this feature Portal for property owners to manage property listings, upload documents, track payments and generate reports 0% of 0 reviewers... Report showing financial balance at the beginning and the end of the period, along with activity 38.46% of 13 reviewers that rated this feature as important or highly important Integrates Stripe and PayPal for direct bookings, simplifying payment acceptance and reconciliation. Reviewers highlight automation and ease of use, though toggling between systems is occasionally required. 80 reviewers rated this feature Accept and process customer payments for products or services using hardware and software 0% of 0 reviewers... Track and manage the profit margin between the cost of a product and its selling price. 0% of 0 reviewers... Design, communicate, and distribute incentives to perform a specific action 0% of 0 reviewers... Centralized database to track details of properties (including lease, tenant, and owner information) 50.00% of 6 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent 0% of 0 reviewers... Track/optimize rates in relation to usage 100.00% of 12 reviewers that rated this feature as important or highly important Ratings/Reviews 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 100.00% of 3 reviewers that rated this feature as important or highly important Centralizes bookings across platforms, which helps prevent double bookings and streamlines operations. Plus, the panoramic calendar and automated messaging improve visibility and save time. 142 reviewers rated this feature Monitor sales and make necessary adjustment in order to increase demand and revenue 150.00% of 2 reviewers that rated this feature as important or highly important Track and monitor reviews of products or services 0% of 0 reviewers... One location 0% of 0 reviewers... Manage operations/processes associated with spas and other hotel activities 0% of 0 reviewers... Create, manage and track all task activities and progression 40.00% of 5 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication 38.46% of 13 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 76.47% of 17 reviewers that rated this feature as important or highly important Direct access to Hostfully’s support team via in-app calls, bypassing chat queues for faster issue resolution. 0 reviewers rated this feature Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 100.00% of 2 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 42.86% of 14 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Sabrina Khoulalène Hostfully’s top-rated features work best together, streamlining bookings, automating payments, and centralizing calendar visibility. This combination reduces manual coordination and supports scaling across properties. Features 4.0 (228) 4.0 Based on 228 reviews ## Pricing Value for money 4.1 (218) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/187827/Property-Management-Platform/pricing/) Value for money 4.1 (218) 4.1 Based on 218 reviews ## Integrations Popular integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (230) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (230) 4.3 Based on 230 reviews ## User reviews Overall rating 4.2 Based on 235 reviews Filter by rating 5(133) 4(61) 3(19) 2(9) 1(13) Mentioned topic Sorted by most recent NP Nathaly P. Property Manager Hospitality ### "Amazing PMS, Great Cutomer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Overall they are a great company and software. I would I highly recommend them. Very friendly and helpful Staff. Pros Their Tech support is amazying. They answer any concerns I have within minutes! which is a large difference from the previous property managment software I had. Cons There are some minor glitches here and there but nothing that drastically affects my business. So not a deal breaker for me Switched from [eviivo](https://www.capterra.com/p/66294/eviivo-suite/) Terrible Customer Service, wronge informations communicated at times. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Hostfully The staff is very friendly and they offered the same services for a better rate. But mainly because I felt more comfortable with Hostfully. Hostaway put alot of pressure on me to join and they wanted to have me sign a contract which I did not feel comfortable doing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shevawn A. Owner Real Estate ### "AVOID AT ALL COSTS" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 7, 2026 It’s the first one I went with bc I didn’t know any better & now it’s so hard to switch & so much hassle, that they’re basically holding me hostage at this point. Pros Automated messaging, other app integration like ABB, VRBO, Pricelabs, Turno, etc, & direct booking are great. Cons There is zero customer service on demand. Have a problem? You’ll have to message & hope for a response within an hour to 24 hours, depending on the time of day. They use A LOT of virtual asst in foreign countries, so the time of day rarely ever corresponds to the time when I have an issue that needs immediate attention. There are glitches in their software ALL THE TIME. The guidebooks don’t work randomly. The info for bookings won’t load & I get a dead end link when I try to view it. Idk what the issue is, but I don’t have to “update my browser, clear my cookies or my cache” with ANY OTHER APP or SOFTWARE I use. So, it’s something on THEIR END. It makes me crazy. I use a Mac laptop. Idk why I should have to clear my data every other week so that Hostfully will work, when I don’t need to do this for ABB, VRBO, Stripe, Pricelabs, QB, AWS, Google, etc. And when a guest texts me that my guidebook link is broken, I need to be able to talk to someone. Not wait 24 hours for a response. If it weren’t so much trouble to switch all of my properties seamlessly, I’d do it in a heartbeat. Oh & they take 1% of every direct booking, so don’t let them lie & say they charge a flat fee. Not true… Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully I went to a conference & they offered a discount for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Peter S. MGR Real Estate ### "Professional Software with Great Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2025 friendly and helpful. Very quick and responsive. Very supporting and understand the challenge and always providing solutions Pros Very professional and helpful. Very responsive too. Very knoledgable about several related topics. Cons so far all is good. Truly I cant think of one. All members from Hostfully have been very helpful. Thank you Switched from [Evolve](https://www.capterra.com/p/196480/Evolve/) More control for better results for the guests and more exposure Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Michael R. Owner operator Hospitality ### "Made managing Short Term Rentals a breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 We had an easy integration, lots of support during and after we onboarded, and we've been supported by tech and account reps throughout the past year plus we've been using Hostfully. Pros We were looking for a PMS that would be easy to implement, integrate with all of our booking platforms (AirBnB, VRBO, Booking.com) and be cost-effective. We looked at three different PMS's before choosing Hostfully and we haven't regretted it for a minute! My wife especially loves how she can automate messages and have them triggered base on settings that she can customize and change whenever she wants. I love the customer support and the response to questions/issues. Most of all, I love the fact that it allows us to manage multiple properties and all of our tasks, integrated with Pricelabs, seemlessly for what amounts to one night's booking per month! Highly recommend for anyone with one or more properties. Cons I wish we had found it sooner. It's just by sheer luck that I found about them on a Facebook group. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Hostfully Personal referral, discussion with the vendor, zero risk Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Beth M. Owner Hospitality ### "Multiple property solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 28, 2025 Customer support team is responsive and helpful. Onboarding new properties and owners is easy to navigate. Pros Easy to manage multiple properties in 1 system with a lot of integration choices. The ability to manage all nightly rates for all properties in 1 view. Cons Reporting is tricky & needs to be custom built. I use a different software for accounting and owner statements. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully Price and onboarding specialist. I started with 1 property and new have 7. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Rodrigo O. Owner Hospitality ### "Excellent platform to increase your revenue and simplify management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2025 This is a great platform to centralize the management of all your listings across different channels and increase your revenue. Pros Customer support is excellent. They quickly answer related to how to use the platform. You can schedule meetings for support. Cons Their reports need to be expanded to deal with multi-unit properties. Some features could be buggy, but they usually fix them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Rodrigo, for such a thoughtful and detailed review. We're thrilled to know that Hostfully is helping you simplify property management and increase revenue across your listings. It's great to hear our customer support team has been responsive and that features like meeting scheduling have added value. We also truly appreciate your constructive feedback on reporting for multi-unit properties, and we're always working to refine the platform to better serve professional managers like you. - The Hostfully Team TH Tony H. Owner Hospitality ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2025 Hostfully allows us to manage our bookings in the office, at home or whilst running around the resort. 10/10🎉🙏. Pros We have been using Hostfully for 5 years now and love how it keeps improving. Their integrations and channel management are excellent and easy to configure. Tech support is fantastic. We have approximately 30 properties and our team all have the mobile app, making responses to guests easy and efficient even when running around on the resort. Cons There is nothing that I do not like about Hostfully. Not once have we considered changing our Protery Management Software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Tony, for this incredible review and for being part of the Hostfully family for over five years. We're so glad to hear that our platform continues to evolve in ways that support your business and team, especially with tools like mobile access, channel management, and integrations that keep everything running smoothly across your 30 properties. It's also wonderful to know our tech support team has been a reliable resource along the way. We’re honored to be your property management solution of choice and look forward to continuing to support your success. - The Hostfully Team AL Alex L. staff Real Estate ### "One of the best property management systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 We started with 2 properties and will soon have over 20. Scaling would have been much more difficult or impossible without Hostfully. Additionally, there is a lot of automation that Hostfully enables. Pros Hostfully is a great PMS with many core features. Stability is great, support is great, and there is a large number of integrations to 3rd parties. The value is tremendous. We did look at a number of other PMS systems and glad we picked hostfully. Cons Hostfully is good at listening to feedback and uses UserVoice for this input. There isn't much i do not like about hostfully. If I were to pick one item, it would be better flexibility on outbound emails....yeah, very niche item. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully Flexibilty, functional set, and feedback from existing users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Alex, for sharing such a detailed and thoughtful review. We're thrilled that Hostfully has supported your growth from two to nearly twenty properties, making scaling easier through automation and reliable features. It's great to know that our platform’s stability, integrations, and customer support have made a positive impact, and we genuinely appreciate your feedback on outbound email flexibility. We’re always listening and evolving based on input from users like you. We're grateful you chose Hostfully and proud to be part of your continued success. - The Hostfully Team EL Eric L. President Hospitality ### "PMS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2025 I am pleased with the value received for the features offered. Hostfully is always innovating it seems, so it is nice to get new features. Pros I love Hostfully's support and knowledge hub for learning the systems. The chat bot to quickly navigate the Help center is useful as well. Cons The UIX for messaging and inbox could be better, but it is sufficient. At times, messages load slow at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Eric, for taking the time to share your experience. We're glad to hear that Hostfully’s support team, Knowledge Hub, and chatbot tools have been helpful in navigating the system and delivering value. Your feedback on the messaging and inbox experience is appreciated, and we’re always working on enhancements. Insights like yours help guide our improvements. It's great to know that our pace of innovation is making a difference for your business, and we're grateful to support you on this journey. - The Hostfully Team AU Aryam U. Tech support Hospitality ### "Hostfully our best team member" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 I love Hostfully, I use some other pms in the past, but this platform it's really friendly to use to all fo my team members, thats its amazing. I have never experience a double booking or missing task because a lack of syncronization. They are always sharing new updated and integrations to help us. Pros I like the support team, they are amazing, always answer quick and follow up with the pendings. I like the time of the syncronization with other integrations, I like the friendly to use. I like the customization options. Cons I didn't like the new changes on the layout, however I love the updated where I can do more bulk options in all of our my properties Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Bad sync, not friendly to my team to use , it doesn't integrate with breezeway Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Aryam, for such an enthusiastic and thoughtful review. We’re thrilled to hear that Hostfully has become a key part of your team’s workflow and that our support team’s responsiveness and follow-through have stood out. It’s great to know the platform’s user-friendliness, customization, and strong integration performance are making a difference for you. We appreciate your honesty about the layout changes and are glad the new bulk options have been helpful across your properties. Your trust means a lot, and we’re excited to keep delivering the updates and tools that help you and your team thrive. - The Hostfully Team [View all Reviews](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) ## FAQs Hostfully’s Starter plan begins at $129 per month or $117 billed monthly on an annual plan. Pricing scales based on the number of listings, with custom quotes available for portfolios of 20 or more properties. No, Hostfully does not offer a free trial. However, users can book a free demo and access onboarding support, including group calls and one-on-one sessions, after signing up. Hostfully supports vacation rentals, short-term rentals, boutique hotels, and corporate housing. It’s designed to scale from single listings to large portfolios across multiple booking channels. Hostfully offers over 100 integrations, including tools for dynamic pricing, cleaning management, guest communication, accounting, and smart home automation. These include both native and third-party connections. Yes. Hostfully’s platform is available in English, and its guest-facing guidebooks support over a dozen languages, including Spanish, French, German, Chinese, and Arabic. Yes. Hostfully provides a mobile app that allows property managers to access the central calendar, unified inbox, and booking pipeline on the go. Yes. Hostfully includes a customizable direct booking site in all plans, allowing property managers to reduce third-party fees and promote add-ons. Hostfully offers 24/7 chat and email support, onboarding calls, open office hours, and access to over 300 help articles. Premium users receive unlimited in-app support calls and a dedicated customer success manager. No. Hostfully operates on a pay-as-you-go model with no long-term contracts. Users can cancel anytime, and billing stops at the end of the current month. Yes. Hostfully includes InboxAI, an AI-powered messaging tool that automates guest communication using listing data, guidebook content, and local insights. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Hostfully Property Management System’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [What Is Property Management Software? Insights on Digitalizing Rental Operations](https://www.capterra.com/resources/what-is-property-management-software/) Published July 18, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [7 Top-Rated Property Management Software](https://www.capterra.com/resources/top-rated-property-management-software/) Published June 23, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [Capterra Value Report: A Price Comparison Guide for Vacation Rental Software](https://www.capterra.com/resources/vacation-rental-software-pricing-report/) Published April 3, 2023 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) ### [5 Proven Property Management Tips To Automate Operations From Your Very First Rental](https://www.capterra.com/resources/property-management-tips/) Published August 29, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Guide to Property Management Software Pricing Models](https://www.capterra.com/resources/property-management-software-pricing-models/) Published July 17, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) and [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) ### [4 Property Management Marketing Ideas To Scale Up Your Rental Business and Reduce Vacancy](https://www.capterra.com/resources/property-management-marketing-ideas/) Published September 12, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Do the Benefits of Property Management Software Outweigh Its Challenges? A Property Consultant Speaks](https://www.capterra.com/resources/property-management-software-benefits/) Published July 22, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Short-Term Rentals, Long-Term Problems—Using Tech to Address Tenant Concerns](https://www.capterra.com/resources/property-management-tools-combat-rental-prices-and-short-term-rentals/) Published September 9, 2024 by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [5 Key Property Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-property-management-software-features/) Published December 13, 2023 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) ### [Advanced Tech Can Shape Decisions For 73% Of Tenants: How Property Management Software Can Help Landlords](https://www.capterra.com/resources/boosting-tenant-experience-with-property-management-software/) Published August 19, 2024 by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) Popular comparisons [Hostaway vs Hostfully](https://www.capterra.com/compare/152433-187827/Hostaway-vs-Property-Management-Platform)[DoorLoop vs Hostfully](https://www.capterra.com/compare/187827-211768/Property-Management-Platform-vs-DoorLoop)[ResMan vs Hostfully](https://www.capterra.com/compare/135182-187827/ResMan-vs-Property-Management-Platform)[Buildium vs Hostfully](https://www.capterra.com/compare/47428-187827/Buildium-Property-Management-Software-vs-Property-Management-Platform)[Entrata vs Hostfully](https://www.capterra.com/compare/20372-187827/Entrata-vs-Property-Management-Platform)[Rent Manager vs Hostfully](https://www.capterra.com/compare/2732-187827/Rent-Manager-vs-Property-Management-Platform)[Innago vs Hostfully](https://www.capterra.com/compare/166893-187827/Innago-vs-Property-Management-Platform)[Guesty vs Hostfully](https://www.capterra.com/compare/159377-187827/Guesty-vs-Property-Management-Platform)[TenantCloud vs Hostfully](https://www.capterra.com/compare/133029-187827/TenantCloud-vs-Property-Management-Platform) [Breezeway vs Hostfully](https://www.capterra.com/compare/186514-187827/Breezeway-vs-Property-Management-Platform)[Lodgify vs Hostfully](https://www.capterra.com/compare/131924-187827/Lodgify-vs-Property-Management-Platform)[OwnerRez vs Hostfully](https://www.capterra.com/compare/100831-187827/OwnerRez-vs-Property-Management-Platform)[Stayflexi vs Hostfully](https://www.capterra.com/compare/187827-193259/Property-Management-Platform-vs-Flex-PMS)[Escapia vs Hostfully](https://www.capterra.com/compare/134081-187827/Escapia-vs-Property-Management-Platform)[Hotelogix vs Hostfully](https://www.capterra.com/compare/76374-187827/Hotelogix-vs-Property-Management-Platform)[Yardi Breeze vs Hostfully](https://www.capterra.com/compare/164741-187827/Yardi-Breeze-vs-Property-Management-Platform)[Propertyware vs Hostfully](https://www.capterra.com/compare/25491-187827/Propertyware-vs-Property-Management-Platform)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)