# Hostfully Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hostfully Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/187827/Property-Management-Platform --- # Hostfully Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hostfully ## What is Hostfully? Property management and guest experience software for short term rentals. Hostfully's Property Management Platform (formerly Orbirental) helps managers scale their vacation rental businesses with features designed to help manage and grow property management operations. Features include: channel distribution, central calendar and guest communication inbox, automated messaging, direct bookings, upsell platform, payment processing, pricing tools, mobile app, and so much more. ## What is Hostfully used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 235 user reviews Reviews sentiment Positive 83% Neutral 8% Negative 9% Pros & cons Comprehensive rental management tools Responsive and supportive staff Frequent bugs and instability Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2025 - Vacation Rental / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hostfully?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hostfully.com&name=Hostfully) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hostfully 4.2 (235) VS. [4.8 (1,564)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (235) Ease Of Use 4.6 (1,564) Value For Money 4.1 (218) Value For Money 4.6 (1,492) Customer Service 4.3 (230) Customer Service 4.7 (1,533) ## Hostfully alternatives [4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (620)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/187827/Property-Management-Platform/alternatives/) ## FAQs about Hostfully Overview ### What problems does Hostfully solve? Hostfully solves fragmented vacation rental operations by centralizing listings, calendars, inquiries, bookings, payments, reporting, and guest communication in one hub. It reduces manual channel updates, missed messages, and time-consuming lead handling through automation and integrations. Property managers, short-term rental operators, and growing hospitality teams benefit most, especially those managing multiple properties or channels. Answer based on 135 reviews Overview ### Which roles and teams benefit most from Hostfully? Hostfully is most used by property managers, owners, and vacation rental operators who need to manage listings, reservations, guest communication, and day-to-day operations. Operations leaders and executives use it to streamline team workflows, centralize property information, monitor performance, and support scalable management across growing rental portfolios. Answer based on 228 reviews Overview ### What company size and industries is Hostfully built for? Hostfully serves small vacation rental managers and companies, with 100% of reviewers from small businesses and 54% in Hospitality. It also has strong use in Real Estate at 32% and Leisure, Travel & Tourism at 8%, with vacation rental management as the most common use case at 51%. Answer based on 235 reviews Features and Usability ### What are the key features of Hostfully? Hostfully includes core vacation rental features like property management, booking management, calendar management, and channel management for syncing Airbnb, Vrbo, and direct bookings. Differentiating features include automated guest communications, Guidebooks, API and third-party integrations, plus owner portals and reporting tools for multi-property operations. Answer based on 100 reviews Integrations ### Which third-party tools and platforms does Hostfully integrate with? Hostfully integrates with more than 40 third-party tools, with reviewer-confirmed connections to Stripe and PayPal for payments, PriceLabs and Wheelhouse for dynamic pricing, Turno and Breezeway for cleaning operations, and Zapier and Mailchimp for automation and marketing. Catalog listings also include Lynx and Jervis systems. Answer based on 104 reviews Getting Started and Support ### How easy is it to onboard and train a team on Hostfully? Hostfully offers in-person training, live online sessions, webinars, videos, and documentation. Many reviewers say day-to-day users learn the interface quickly and benefit from patient onboarding specialists, open office hours, and help articles. Admins handling setup, channels, and integrations often need more time, with some describing a steep learning curve and inconsistent follow-up. Answer based on 32 reviews Getting Started and Support ### What customer support options does Hostfully offer, and how do users rate the experience? Hostfully offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, personalized, and responsive, with strong chat guidance and useful help materials. Some reviewers, however, report inconsistent response times, limited phone access, and delays resolving more complex issues. Answer based on 100 reviews ## Who uses Hostfully? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 104 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 104 reviews Administrative 32% Administrative 32% Real Estate 19% Entrepreneurs/ Owners 11% Sales & Business Development 8% Others 30% Top industries Based on 104 reviews Hospitality 54% Real Estate 33% Leisure, Travel & Tourism 9% Education Management 2% Other 2% ## Pros and Cons Comprehensive rental management tools 86% positive reviews out of 28 Most reviewers describe vacation rental management as efficient, adaptable, and feature-rich, streamlining operations and guest communication. Kaitlyn H Owner, 2 - 10 employees. "Hostfully is great to manage leads for short term rental tenants and management short term stays - it can coordinate with many other platforms and integrations and is very versatile." Frequent bugs and instability 84% negative reviews out of 25 Most users comment bugs and issues persist, causing frustration, slow performance, and unreliable features that disrupt daily operations. Tam L Owner, 2 - 10 employees. "They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current product. How can they be asking for suggestions when the current product won't work?" Responsive and supportive staff 92% positive reviews out of 26 Most users report the team is approachable, quickly resolves issues, values feedback, and continually improves the platform. Zach S Marketing Director , 11 - 50 employees. "On the whole, our experience with Hostfully has been net positive. While there is definitely some room for improvement, you can tell that their team cares about what they are doing and are actively working on the platform." Guided and smooth onboarding 84% positive reviews out of 25 Most reviewers indicate onboarding is straightforward, with dedicated support, helpful training, and responsive assistance throughout setup. Jessica W Property Manager, 2 - 10 employees. "I loved that we were assigned to an onboarding specialist who gave us specific tasks to perform in advance of each meeting." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 4.2 (152) 74.34% of 152 reviewers that rated this feature as important or highly important With this capability, you can centralize and track bookings from multiple channels in one dashboard. Reviewers appreciate the prevention of double bookings, calendar views, and automation, though some mention a lack of app and cumbersome reservation changes. Guest Communications 3.9 (102) 65.69% of 102 reviewers that rated this feature as important or highly important It helps you automate guest messages across platforms, saving time and ensuring key info is sent. Some users say automation and triggers work well, but others report issues with VRBO integration, inbox reliability, and message formatting. Online Booking 4.2 (99) 68.69% of 99 reviewers that rated this feature as important or highly important Hostfully offers a streamlined online booking experience, consolidating bookings from Airbnb, VRBO, Google, and Booking.com. Users think direct booking is valuable and easy, but some mention slow site response and limited website customization options. Payment Processing 4.3 (80) 63.75% of 80 reviewers that rated this feature as important or highly important Hostfully gives you seamless payment handling, especially with Stripe and PayPal integrations. Some reviewers find payments easy to set up and reconcile, but report issues with VRBO, declined payments, and a desire for more provider options and better refund handling. For Vacation Rentals 4.5 (117) 69.23% of 117 reviewers that rated this feature as important or highly important Designed for vacation rentals Guest Experience Management 4.0 (50) 46.00% of 50 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Hostfully 74 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Manage catering operations/processes Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations It helps you automate guest messages across platforms, saving time and ensuring key info is sent. Some users say automation and triggers work well, but others report issues with VRBO integration, inbox reliability, and message formatting. Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Organize, prioritize, and manage incoming communications Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Access the system via a mobile application Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations More than one location Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Hostfully offers a streamlined online booking experience, consolidating bookings from Airbnb, VRBO, Google, and Booking.com. Users think direct booking is valuable and easy, but some mention slow site response and limited website customization options. Accept and process online payment transactions Portal for property owners to manage property listings, upload documents, track payments and generate reports Report showing financial balance at the beginning and the end of the period, along with activity Hostfully gives you seamless payment handling, especially with Stripe and PayPal integrations. Some reviewers find payments easy to set up and reconcile, but report issues with VRBO, declined payments, and a desire for more provider options and better refund handling. Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data With this capability, you can centralize and track bookings from multiple channels in one dashboard. Reviewers appreciate the prevention of double bookings, calendar views, and automation, though some mention a lack of app and cumbersome reservation changes. Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services One location Manage operations/processes associated with spas and other hotel activities Create, manage and track all task activities and progression Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.0 (228) 4.0 Based on 228 reviews ## Pricing Value for money 4.1 (218) ### Starting price Contact vendor for pricing Free trial not available [View all Pricing Plans](https://www.capterra.com/p/187827/Property-Management-Platform/pricing/) Value for money 4.1 (218) 4.1 Based on 218 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (230) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (230) 4.3 Based on 230 reviews ## User reviews Overall rating 4.2 Based on 235 reviews Filter by rating 5(133) 4(61) 3(19) 2(9) 1(13) Mentioned topic Sorted by most recent NP Nathaly P. Property Manager Hospitality ### "Amazing PMS, Great Cutomer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Overall they are a great company and software. I would I highly recommend them. Very friendly and helpful Staff. Pros Their Tech support is amazying. They answer any concerns I have within minutes! which is a large difference from the previous property managment software I had. Cons There are some minor glitches here and there but nothing that drastically affects my business. So not a deal breaker for me Switched from [eviivo](https://www.capterra.com/p/66294/eviivo-suite/) Terrible Customer Service, wronge informations communicated at times. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Reasons for choosing Hostfully The staff is very friendly and they offered the same services for a better rate. But mainly because I felt more comfortable with Hostfully. Hostaway put alot of pressure on me to join and they wanted to have me sign a contract which I did not feel comfortable doing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you, Nathaly, for the thoughtful review and recommendation. We’re thrilled to hear that our support team has made such a strong impression with quick and helpful responses, especially compared to your previous experience. It’s also great to know that the platform has been a strong fit for your business overall. We appreciate your understanding regarding the occasional minor glitches and are continuously working to improve the experience even further. Your trust and kind words mean a great deal to us. The Hostfully Team Shevawn A. Owner Real Estate ### "AVOID AT ALL COSTS" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 7, 2026 It’s the first one I went with bc I didn’t know any better & now it’s so hard to switch & so much hassle, that they’re basically holding me hostage at this point. Pros Automated messaging, other app integration like ABB, VRBO, Pricelabs, Turno, etc, & direct booking are great. Cons There is zero customer service on demand. Have a problem? You’ll have to message & hope for a response within an hour to 24 hours, depending on the time of day. They use A LOT of virtual asst in foreign countries, so the time of day rarely ever corresponds to the time when I have an issue that needs immediate attention. There are glitches in their software ALL THE TIME. The guidebooks don’t work randomly. The info for bookings won’t load & I get a dead end link when I try to view it. Idk what the issue is, but I don’t have to “update my browser, clear my cookies or my cache” with ANY OTHER APP or SOFTWARE I use. So, it’s something on THEIR END. It makes me crazy. I use a Mac laptop. Idk why I should have to clear my data every other week so that Hostfully will work, when I don’t need to do this for ABB, VRBO, Stripe, Pricelabs, QB, AWS, Google, etc. And when a guest texts me that my guidebook link is broken, I need to be able to talk to someone. Not wait 24 hours for a response. If it weren’t so much trouble to switch all of my properties seamlessly, I’d do it in a heartbeat. Oh & they take 1% of every direct booking, so don’t let them lie & say they charge a flat fee. Not true… Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully I went to a conference & they offered a discount for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you, Shevawn, for taking the time to share such candid and detailed feedback. We’re truly sorry to hear about the frustration and disruption you’ve experienced, especially when it comes to support responsiveness, platform reliability, and the impact these issues have had on your day to day operations. We understand how critical it is for property managers to have dependable tools and timely assistance, particularly when guest experience is on the line. We appreciate you acknowledging the value of our integrations, automation, and direct booking capabilities, and we take your concerns around communication, technical stability, and transparency very seriously. Feedback like yours is important and will be shared internally as we continue working to improve both the platform and the customer experience. The Hostfully Team PS Peter S. MGR Real Estate ### "Professional Software with Great Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2025 friendly and helpful. Very quick and responsive. Very supporting and understand the challenge and always providing solutions Pros Very professional and helpful. Very responsive too. Very knoledgable about several related topics. Cons so far all is good. Truly I cant think of one. All members from Hostfully have been very helpful. Thank you Switched from [Evolve](https://www.capterra.com/p/196480/Evolve/) More control for better results for the guests and more exposure Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you, Peter, for the thoughtful feedback. We’re so glad to hear that your experience with Hostfully has been professional, supportive, and responsive from the start. It’s especially rewarding to know that our team’s knowledge and willingness to help across different areas has made a positive impact on your business. We truly appreciate your trust and look forward to continuing to support your growth and guest experience goals. The Hostfully Team MR Michael R. Owner operator Hospitality ### "Made managing Short Term Rentals a breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 We had an easy integration, lots of support during and after we onboarded, and we've been supported by tech and account reps throughout the past year plus we've been using Hostfully. Pros We were looking for a PMS that would be easy to implement, integrate with all of our booking platforms (AirBnB, VRBO, Booking.com) and be cost-effective. We looked at three different PMS's before choosing Hostfully and we haven't regretted it for a minute! My wife especially loves how she can automate messages and have them triggered base on settings that she can customize and change whenever she wants. I love the customer support and the response to questions/issues. Most of all, I love the fact that it allows us to manage multiple properties and all of our tasks, integrated with Pricelabs, seemlessly for what amounts to one night's booking per month! Highly recommend for anyone with one or more properties. Cons I wish we had found it sooner. It's just by sheer luck that I found about them on a Facebook group. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/) [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Hostfully Personal referral, discussion with the vendor, zero risk Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you, Michael, for such an incredible and detailed review. We’re thrilled to hear that Hostfully has made managing your short term rental business easier, more efficient, and cost effective. It’s especially great to know that the automation tools, integrations, and customizable messaging have become such valuable parts of your workflow. Hearing that both onboarding and ongoing support have been strong throughout your journey means a lot to us, and we’re honored that Hostfully has earned your recommendation after comparing several other platforms. The Hostfully Team BM Beth M. Owner Hospitality ### "Multiple property solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 28, 2025 Customer support team is responsive and helpful. Onboarding new properties and owners is easy to navigate. Pros Easy to manage multiple properties in 1 system with a lot of integration choices. The ability to manage all nightly rates for all properties in 1 view. Cons Reporting is tricky & needs to be custom built. I use a different software for accounting and owner statements. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully Price and onboarding specialist. I started with 1 property and new have 7. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 6, 2026 Thank you, Beth, for the thoughtful review and for trusting Hostfully as your business has grown from one property to seven. We’re glad to hear that managing multiple properties, nightly rates, and integrations in one system has been a strong benefit for your operations. We also appreciate your honest feedback on reporting and owner statements, and we know how important flexible financial tools are for growing property managers. It’s wonderful to hear that our support and onboarding teams have helped make the experience smooth along the way. The Hostfully Team RO Rodrigo O. Owner Hospitality ### "Excellent platform to increase your revenue and simplify management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2025 This is a great platform to centralize the management of all your listings across different channels and increase your revenue. Pros Customer support is excellent. They quickly answer related to how to use the platform. You can schedule meetings for support. Cons Their reports need to be expanded to deal with multi-unit properties. Some features could be buggy, but they usually fix them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Rodrigo, for such a thoughtful and detailed review. We're thrilled to know that Hostfully is helping you simplify property management and increase revenue across your listings. It's great to hear our customer support team has been responsive and that features like meeting scheduling have added value. We also truly appreciate your constructive feedback on reporting for multi-unit properties, and we're always working to refine the platform to better serve professional managers like you. - The Hostfully Team TH Tony H. Owner Hospitality ### "Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2025 Hostfully allows us to manage our bookings in the office, at home or whilst running around the resort. 10/10🎉🙏. Pros We have been using Hostfully for 5 years now and love how it keeps improving. Their integrations and channel management are excellent and easy to configure. Tech support is fantastic. We have approximately 30 properties and our team all have the mobile app, making responses to guests easy and efficient even when running around on the resort. Cons There is nothing that I do not like about Hostfully. Not once have we considered changing our Protery Management Software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Tony, for this incredible review and for being part of the Hostfully family for over five years. We're so glad to hear that our platform continues to evolve in ways that support your business and team, especially with tools like mobile access, channel management, and integrations that keep everything running smoothly across your 30 properties. It's also wonderful to know our tech support team has been a reliable resource along the way. We’re honored to be your property management solution of choice and look forward to continuing to support your success. - The Hostfully Team AL Alex L. staff Real Estate ### "One of the best property management systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 We started with 2 properties and will soon have over 20. Scaling would have been much more difficult or impossible without Hostfully. Additionally, there is a lot of automation that Hostfully enables. Pros Hostfully is a great PMS with many core features. Stability is great, support is great, and there is a large number of integrations to 3rd parties. The value is tremendous. We did look at a number of other PMS systems and glad we picked hostfully. Cons Hostfully is good at listening to feedback and uses UserVoice for this input. There isn't much i do not like about hostfully. If I were to pick one item, it would be better flexibility on outbound emails....yeah, very niche item. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Hostfully Flexibilty, functional set, and feedback from existing users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Alex, for sharing such a detailed and thoughtful review. We're thrilled that Hostfully has supported your growth from two to nearly twenty properties, making scaling easier through automation and reliable features. It's great to know that our platform’s stability, integrations, and customer support have made a positive impact, and we genuinely appreciate your feedback on outbound email flexibility. We’re always listening and evolving based on input from users like you. We're grateful you chose Hostfully and proud to be part of your continued success. - The Hostfully Team EL Eric L. President Hospitality ### "PMS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2025 I am pleased with the value received for the features offered. Hostfully is always innovating it seems, so it is nice to get new features. Pros I love Hostfully's support and knowledge hub for learning the systems. The chat bot to quickly navigate the Help center is useful as well. Cons The UIX for messaging and inbox could be better, but it is sufficient. At times, messages load slow at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Eric, for taking the time to share your experience. We're glad to hear that Hostfully’s support team, Knowledge Hub, and chatbot tools have been helpful in navigating the system and delivering value. Your feedback on the messaging and inbox experience is appreciated, and we’re always working on enhancements. Insights like yours help guide our improvements. It's great to know that our pace of innovation is making a difference for your business, and we're grateful to support you on this journey. - The Hostfully Team AU Aryam U. Tech support Hospitality ### "Hostfully our best team member" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2025 I love Hostfully, I use some other pms in the past, but this platform it's really friendly to use to all fo my team members, thats its amazing. I have never experience a double booking or missing task because a lack of syncronization. They are always sharing new updated and integrations to help us. Pros I like the support team, they are amazing, always answer quick and follow up with the pendings. I like the time of the syncronization with other integrations, I like the friendly to use. I like the customization options. Cons I didn't like the new changes on the layout, however I love the updated where I can do more bulk options in all of our my properties Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Bad sync, not friendly to my team to use , it doesn't integrate with breezeway Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 24, 2025 Thank you, Aryam, for such an enthusiastic and thoughtful review. We’re thrilled to hear that Hostfully has become a key part of your team’s workflow and that our support team’s responsiveness and follow-through have stood out. It’s great to know the platform’s user-friendliness, customization, and strong integration performance are making a difference for you. We appreciate your honesty about the layout changes and are glad the new bulk options have been helpful across your properties. Your trust means a lot, and we’re excited to keep delivering the updates and tools that help you and your team thrive. - The Hostfully Team [View all Reviews](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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