# Doctible Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Doctible Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/187669/Doctible --- # Doctible Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Doctible ## What is Doctible? HIPAA Compliant patient communication software built specifically for dental and medical practices. Affordable, flexible and powerful. Our tools are purpose built for busy healthcare practices. Our Patient Communicator platform allows practices to text patients. Practice staff or patients can initiate a message. Staff can send custom messages, or use unlimited message templates. Ask patients to send their insurance cards by texting an image. Help keep your practice responsive & contactless. ## What is Doctible used for? [Dental](https://www.capterra.com/dental-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Overall rating Based on 265 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 2% Starting price $249 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Doctible?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.doctible.com&name=Doctible) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Doctible 4.8 (265) VS. [4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/) Starting Price $249 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (265) Ease Of Use 4.5 (211) Value For Money 4.7 (245) Value For Money 4.1 (201) Customer Service 4.8 (254) Customer Service 3.9 (206) ## Doctible alternatives [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing [4.3 (27)](https://www.capterra.com/p/275493/eConsent/reviews/) Starting price Contact vendor for pricing Highest Rated [5.0 (13)](https://www.capterra.com/p/10010877/Buzz/reviews/) Starting price Contact vendor for pricing [Klara](https://www.capterra.com/p/203066/Klara/) [4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/203066/Klara/) [View all alternatives](https://www.capterra.com/p/187669/Doctible/alternatives/) ## Who uses Doctible? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.8 (73) 56.16% of 73 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email HIPAA Compliant 4.9 (65) 58.46% of 65 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 4.8 (40) 40.00% of 40 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Review Monitoring 5.0 (39) 76.92% of 39 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Messaging 4.8 (32) 56.25% of 32 reviewers that rated this feature as important or highly important Communicate using messages within the system Dental Practice Management 4.6 (29) 31.03% of 29 reviewers that rated this feature as important or highly important Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Doctible 68 features Send and receive text messages to communicate with clients or prospects in real-time Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Integration with third-party CRM systems A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Software designed for the healthcare industry Compliant with HIPAA, which sets standards for sensitive patient data protection Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Ability to chat online in real time Send messages to multiple subscribers at the same time Personalize text messages using templates and custom fields Communicate using messages within the system Notifications via mobile devices Book meetings and appointments through a website or digital platform Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Reminders sent for balance/payment due Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the rescheduling of appointments Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Optimize and manage the search engine optimization efforts for a website or digital content Short phone numbers that used to opt-in to SMS campaigns Send messages via SMS Reminders sent via SMS/text message Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.8 (265) 4.8 Based on 265 reviews ## Pricing Value for money 4.7 (245) Free Trial [View pricing plan details](https://www.capterra.com/p/187669/Doctible/pricing/) Gold $249.00 Flat Rate,Per Month It includes: - Two-way HIPAA compliant texting - Bulk messaging - Manage templates - Flag messages - Appointment confirmations - Reminder messages - Online reputation monitoring and alerts - Testimonial widget for website - EHR Integration Gold Plus $399.00 Flat Rate,Per Month It includes: - Send images via text - Patient grouping - Digital Forms - Smart Messaging - Voice Reminders - Smart Scheduler - Birthday Email Messages Value for money 4.7 (245) 4.7 Based on 245 reviews ## Integrations [ Vision](https://www.capterra.com/p/142377/Vision/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (254) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (254) 4.8 Based on 254 reviews ## User reviews Overall rating 4.8 Based on 265 reviews Filter by rating 5(228) 4(29) 3(3) 2(2) 1(3) Mentioned topic Sorted by most recent SJ Shawn J. Office Manager Medical Practice ### "Totally Worth It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2025 Pros It is very easy to use especially if you are not a computer guru. The messages are instant. So far I have not had any security issues. Our patients tells us everyday how much they love the service and how much it has helped them keep up with their appointments. It has cut down on phone calls during office hours and it has 100% been the best decision our office has made! Cons You cannot edit info easily or at all on certain situations. There needs to be new campaign templets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2025 Thank you so much for sharing! We’re thrilled to hear that Doctible is making a difference for your practice. AF Annie F. Office manager Medical Practice ### "Life changing, lifesaver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2025 Doctible has saved me so much time with their reminders and recall. I know there are so many things I can use it for I am still learning Pros The patient communicator is life changing! I didn't have the ability to text before and this has saved me so much time. Cons I honestly have zero complaints. Honestly I do not use it to it's full capacity, but I truly can't complain. If I have an issue I can call and thy walk me through whatever I need. Switched from [Engagement Hub](https://www.capterra.com/p/163808/Engagement-Hub/) It just didn't have the tools this does and it was too new, it had too many kinks to work out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2025 Thank you for the great feedback! We’re excited to keep bringing you tools that save time and strengthen your patient relationships. We appreciate you choosing Doctible. NH Nathan H. Chiropractor Alternative Medicine ### "Great communication software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 23, 2025 Pros Great communication software. The two way texting and appointment reminder software are wonderful to use. Cons Honestly it all works really well haven’t had many issues with it. Everything has worked for the time being. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Tamara R. Sales Manager Medical Practice ### "Doctible exceeded our expectations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2025 Doctible has been a game-changer for our practice! They offered solutions for every challenge we faced—whether it was improving communication with patients, streamlining digital forms, or managing reviews. Their platform is intuitive and efficient, and the support team is absolutely brilliant. We’re extremely satisfied with their customer care and highly recommend them to any healthcare practice looking to elevate their operations. Pros Digital Forms! It changed our lives! We used to have constant issues and frustrated patients filling out paper forms in the office or sending them back and forth by email. Nothing integrated properly with our EHR, and it was a mess. With Doctible’s digital forms, everything is smooth, efficient, and easy—for both staff and patients! Cons We would love to see full integration with NextGen. While the current features are incredibly helpful, a deeper integration—especially one that pulls demographic and medical info directly into the EHR—would make the workflow even more seamless. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mark M. chiropractor Alternative Medicine ### "Don't sign the contract" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 25, 2025 Underwhelmed with entire experience. Would not recommend. Pros The onboarding presentation was great. The thought of getting more reviews is obvious, but they don't really stand behind their product. Cons Doesn't integrate with EMR, making for more steps for my staff. Also, they rope you into a self-renewing contract for $300/mo. Not worth it. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reasons for choosing Doctible Professional colleague was already using them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Angela B. Office Manager Hospital & Health Care ### "Ease of Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2024 Pros Doctible is very user friendly. The patients love that they can text, the appointment reminders are great. The ease of also using the campaign to send out messages to more than one patient at a time is nice. Cons The fact the campaigns can only be emailed and not able to text if over 500 people Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN linh n. practice manager Medical Practice ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 22, 2024 Great experience. Helped our staff understand importance of customer service. Pros Easy to use even for people who are not tech savvy. Straight forward. Cons I wish it could connect with Yelp platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FZ Fanrui Z. Dentist Hospital & Health Care ### "Doctible " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2023 It's great, our patients love the appt reminders and being able to communicate with the office via text message. Pros How easy the program is to use, the reminders our patients get are wonderful and customizable Cons I don't have any dislikes for the program Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Richard C. Provider Health, Wellness and Fitness ### "Excellent Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Very pleased. I have recommended Doctible to many of my colleagues Pros The ease of getting quality reviews. I simply ask to sent a text that allows them to say something nice about their experience. EVERYONE has gladly accepted! Cons I haven't found any problems whatsoever. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Denise M. Practice Manager Medical Practice ### "medical office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 7, 2023 It has increase our engagement and the number of our reivews. Pros Easy to use and manage for our team. It does what it promises to do. Cons I do not really have a con for Doctible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/187669/Doctible/reviews/) Popular comparisons [Klara vs Doctible](https://www.capterra.com/compare/187669-203066/Doctible-vs-Klara)[Emitrr vs Doctible](https://www.capterra.com/compare/187669-215815/Doctible-vs-Emitrr)[Carepatron vs Doctible](https://www.capterra.com/compare/187669-195467/Doctible-vs-Care-Patron)[Weave vs Doctible](https://www.capterra.com/compare/141842-187669/Weave-vs-Doctible) [Solutionreach vs Doctible](https://www.capterra.com/compare/160916-187669/Solutionreach-vs-Doctible)[Phreesia vs Doctible](https://www.capterra.com/compare/131633-187669/Phreesia-vs-Doctible)[Tebra vs Doctible](https://www.capterra.com/compare/129169-187669/Tebra-vs-Doctible)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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