# UpMenu Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UpMenu Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more. Source: https://www.capterra.com/p/187458/UpMenu --- # UpMenu Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UpMenu ## What is UpMenu? UpMenu is a restaurant-first, all-in-one platform that helps restaurants sell, manage, and grow from one place. It gives restaurants everything they need to operate efficiently, boost sales, manage teams, and deliver a better guest experience—without commissions and with a simple setup. Built specifically for restaurants and restaurant chains, UpMenu provides full control over operations, online sales, and customer relationships. It replaces multiple software tools with one streamlined system to run the entire restaurant, from orders and payments to delivery, marketing, and loyalty. What makes UpMenu different is its commission-free, flat-fee pricing, a free trial that lets restaurants test the platform before committing, and a product developed together with restaurateurs since 2012. UpMenu supports every restaurant workflow, from ordering and payment processing to fulfillment and delivery. ## What is UpMenu used for? [Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UpMenu?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.upmenu.com/&name=UpMenu) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UpMenu 4.9 (14) VS. [4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting Price $49 Per Feature, Per Month Starting Price $499 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (14) Ease Of Use 4.7 (566) Value For Money 4.9 (14) Value For Money 4.4 (465) Customer Service 4.8 (14) Customer Service 4.6 (496) ## UpMenu alternatives [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/187458/UpMenu/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Order Management 4.7 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.7 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Ordering 4.8 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Tracks and processes online orders Order Tracking 4.7 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process For Restaurants 5.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Serves restaurants Kitchen/Menu Management 4.8 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate UpMenu 37 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Accounting functionality within the system, not requiring integration with third-party tools Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Serves restaurants Track and manage inventory levels to maintain proper supply Allows users to view inventory and build a menu that's appropriate Allow customers to track their order and keep them updated when the status changes. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Tracks and processes online orders Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Send promotional campaigns or transactional messages via text messages Gauge satisfaction and receive information for improvement and success Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 4.8 (14) 4.8 Based on 14 reviews ## Pricing Value for money 4.9 (14) Free Trial Basic $49.00 Per Feature,Per Month Value for money 4.9 (14) 4.9 Based on 14 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (14) 4.8 Based on 14 reviews ## User reviews Overall rating 4.9 Based on 14 reviews Filter by rating 5(13) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Marco M. Manager Restaurants ### "A reliable system for managing takeout and catering orders online" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 Our experience with UpMenu has been extremely smooth so far. The system helped us bring structure to how we handle online takeout and catering orders. Previously, some orders came through phone calls or messages, which made it harder to keep everything organized and sometimes slowed down our kitchen workflow. With UpMenu, customers can place their orders directly on our website, which means the information arrives clearly and consistently every time. Using the restaurant order management software makes it much easier for our team to see incoming orders, organize preparation, and keep the kitchen workflow under control. One of the biggest benefits for us is better visibility of incoming orders. We can see upcoming catering requests in advance and plan preparation accordingly, which makes large orders much easier to manage. As a result, service is faster, the team works more efficiently, and customers get a more reliable ordering experience. It has definitely improved the way we run our daily operations. Pros What I appreciate most about UpMenu is how much it simplified our online ordering. Customers can easily place takeout orders or schedule catering directly from our website, which made ordering much more convenient for them and far easier for our team to manage. Before using the system, handling different types of orders required a lot of manual coordination. Now everything appears clearly in one place, so our staff can quickly see what needs to be prepared. This improved communication between the front and the kitchen and significantly reduced confusion during busy hours. The catering functionality has also been very valuable for us. We regularly receive larger orders for offices and events, and being able to accept them in advance helps us plan kitchen preparation much better. Instead of reacting at the last minute, we can organize production ahead of time and keep the workflow under control. Overall, UpMenu helped us create a smoother ordering experience for customers while making daily operations much easier for the team. Cons There isn’t much to dislike. The platform has been stable and easy to use for our team from the beginning. For our needs, it works very well and has been a very positive experience overall. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Julita S. Owner Restaurants ### "Helped us grow direct orders and streamline delivery operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2026 Our overall experience has been very positive. UpMenu helped us reduce dependence on marketplaces, streamline delivery operations, and improve the customer experience across locations. Orders are more organized, our team spends less time dealing with delivery issues, and we have better control over customer communication and repeat business. Pros UpMenu helped us move a large portion of orders to our own website and branded app, which improved margins and strengthened customer loyalty. Managing deliveries across several locations is much easier with the driver app and dispatch tools, and real time tracking helps us keep delivery times consistent. The built in marketing features also helped increase repeat orders without adding extra tools. Cons At the beginning, there’s a brief learning phase while configuring, mainly due to how customizable the system is. Once everything is configured, it runs smoothly and requires very little ongoing maintenance. Switched from [Uber Eats](https://www.capterra.com/p/10030633/Uber-Eats/) We switched from relying on Uber Eats because the commissions were cutting into our margins and we had limited control over customer relationships. With UpMenu, we can drive direct orders, manage deliveries ourselves, and keep more of the revenue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Julia K. Owner Restaurants ### "A flexible online ordering platform that helped us cut costs and scale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 Overall, our experience with UpMenu has been very positive. It helped us take control of our online sales, lower costs, and streamline order management. The platform is stable, scalable, and clearly designed for restaurants that want to own their digital channels instead of relying on marketplaces. Support has been responsive when needed, and the system continues to evolve in the right direction. Pros UpMenu offers great value for money, especially if you want to move away from third-party delivery platforms. We use it to run our own website with online ordering and a mobile app, which helped us significantly reduce commission fees and overall operating costs (by about 17% in our case). The system is very flexible, and the availability of an API for custom integrations is a big advantage. It allowed us to connect UpMenu with other tools we already use and adjust the setup to our internal processes. Everything related to orders, payments, and customer data is centralized, which makes daily operations much easier. Cons The only minor drawback is that the platform has a lot of features, so it can take some time at the beginning to get familiar with all the options. Once everything is configured, however, it’s easy to manage and works reliably. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Grzegorz D. Owner Restaurants ### "Great value for money with online ordering on my own website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 My overall experience has been very positive. UpMenu made it simple to move more orders to my own website and stop overpaying commission fees. The system is easy to use, reliable, and it helps me run promotions that bring customers back. The pricing model feels fair, and the savings have been real for my business. Pros I like that UpMenu helped me build my own restaurant website with online ordering and take control of my sales. I used to pay around 30% commission to delivery portals, and now I pay a fixed monthly fee, which is much easier to plan and much better for margins. Thanks to that change, I reduced my costs by 19%. Cons So far, I honestly do not have anything I dislike. Everything works smoothly, and the platform meets my needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Krzysztof K. Restaurant Owner Restaurants ### "A powerful and easy to use online ordering system for restaurants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2025 Overall my experience with UpMenu has been excellent. The system is reliable, fast, and easy to operate once you learn the basics. It supports my online orders, delivery workflow, and POS integration in one place, which saves time for my team. The automation tools help me re-engage customers consistently, and I have seen a clear increase in repeat orders. After more than a year of using UpMenu I can say it has improved my daily operations and helped me grow my business. Pros UpMenu has been a huge help in managing my online orders and deliveries. Orders from both my website and the mobile app come in fast and without errors, and customers really like the experience. Running my own delivery service through UpMenu lets me avoid paying high commissions to third-party platforms, which makes a big difference for my margins. The integration with POSBistro is seamless and keeps everything synchronized. I am also a big fan of the built-in marketing automations because they let me re-engage customers automatically based on their last order. It is simple to set up and brings real results. Cons In the beginning it took me a little time to get used to all the features because the system is very comprehensive. After a short learning curve it became easy to navigate and now I can manage everything without any issues. This is more about initial familiarization rather than a real downside. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tomasz B. Owner Restaurants ### "Excellent value and the best way to grow direct online orders" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 We’ve been using UpMenu since 2018, and it has been one of the best decisions for our restaurant’s online operations. It helped us grow our direct online orders, reduce what we spend on delivery commissions, and build stronger relationships with our regular guests. The system is flexible, easy to manage, and packed with features that genuinely support restaurant businesses. Pros What I like most about UpMenu is how much value it delivers for the price. The system gives us a fully functional online ordering platform directly on our website, so we can drive more direct orders and avoid the high commissions from third-party apps. It’s easy for my team to use, the support is responsive, and having the option to set customer discounts or run promos whenever we need is extremely helpful. The API is also a huge plus because it lets us connect UpMenu with other tools in our workflow. Cons There isn’t much to complain about. When new features come out, the learning curve is short and everything is well documented. Overall, the platform works smoothly and reliably for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Chad W. Catering Owner Food & Beverages ### "UpMenu keeps my catering locations organized and running smoothly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 UpMenu has made running two locations of my healthy and diet meal catering business much easier. All online orders flow straight into our system so the kitchen and drivers know exactly what to prepare and deliver. Integrating with our POS means every order is in one place which keeps the team calm even on busy days. Customers like the simple ordering process and we see more repeat orders since using UpMenu. Overall it saves me time keeps things organised and helps us give a better experience to our clients. Pros I love that I can manage online orders from both of my catering locations in one place and not worry about anything getting lost. Our website and app look clean and are very simple for customers to use so they can order their healthy meals in just a few clicks. Payments go through without issues and I always know what has been paid and what is still open. The support team is also very responsive and friendly which gives me a lot of confidence in the system. Cons So far there is nothing serious I dislike. From setup to daily use everything has been smooth and if I have a question support clears it up quickly so I do not feel any real downside. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Bartosz W. Owner Restaurants ### "UpMenu helped our two pizzerias grow sales and simplify online ordering" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 Overall my experience with UpMenu has been excellent. It allowed us to move customers from third party portals to our own ordering channels, which improved our profit and made our work more organized. Managing menus, prices, promos and orders for two locations from one place saves a lot of time and reduces mistakes. Pros I run two pizzerias and UpMenu made online ordering very simple for both locations. Since we launched our own website and mobile app through the system our sales have grown by 27%. The panel is easy to understand and staff learned it quickly. I also really value the quick and helpful customer support and the fact that we keep full control over our customer data. Cons So far I have not found any real cons. The system does everything we need and has been very stable for daily use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rafal M. Restaurant Owner Restaurants ### "Grows direct orders and streamlines delivery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 4, 2025 UpMenu helped us shift customers from marketplaces to our own channels, which improved margins and repeat business. We control the menu, data, and promotions, and delivery management is smoother with fewer mistakes. Setup was straightforward, the system is stable day to day, and support has been consistently helpful. Pros Everything runs from one dashboard. Our own website with online ordering brings in direct orders, so we spend less on third-party fees and keep the customer relationship. The delivery side is strong too: the driver app and dispatch tools keep routes organized and help us send orders out on time. Editing the menu and prices is quick. Cons Finding some advanced settings in the admin took a little getting used to, but I adapted very quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Krzysztof C. Restaurant Owner Restaurants ### "Flat fee, great support, and more direct sushi orders" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2025 I run a restaurant and use UpMenu for our website and online ordering. Most takeout now comes straight through our own domain. Instead of paying a percentage on every order to Uber Eats, I pay one flat monthly fee, which reduced our costs by 17%. We have full control over the menu, photos, and upsells. The system is reliable, easy for staff to manage, and support has been excellent whenever I needed help. Pros My website built with UpMenu and the online ordering are very easy to use. Guests can browse our sushi menu, customize rolls, and pay in a few clicks. Taking orders directly from our site enables us to skip marketplace commissions. The support team is fantastic with quick, helpful replies. Cons Creating the menu took me a while at first, but support guided me through everything, and it went smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dawid B. Restaurant Owner Restaurants ### "Direct orders that save us Uber Eats fees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2025 UpMenu helped us move customers to our own ordering system. We save on commissions, get more repeat orders through the loyalty program, and manage everything in one place. Pros I run a sushi restaurant and use UpMenu for online ordering with a built-in loyalty program. The biggest benefit is direct orders because customers order on our website instead of Uber Eats. It helps us save money and build stronger relationships with our guests. The system is easy to use and works reliably. Cons I have not found any real downsides. The system works smoothly every day, support responds fast, and our team is comfortable using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Aleksandra C. CEO Marketing and Advertising ### "Hard in using, but the one in market" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 23, 2023 Pros UpMenu has all the options it should - it's quite clear, allows you to enter products on the site. Great for operating in the HORECA market. Cons Difficult to use when it comes to making changes. The only solution of its kind on the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Lukasz K. Owner Food & Beverages ### "Generali good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 23, 2022 Pros I like how it works, generally there's now problem operating it. Cons It would be perfect if there was help from UX and UI specialist. Someone who would help run the page much faster and make it better to use on every mobile/computer. Event if it would be extra paid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WZ Wassim Z. Vice President Restaurants ### "Value for mo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2022 Pros The best thing to say about UpMenu is the Excellent support through their friendly agents, not to forget the easy to use setup and rich functionalities, a great product that needs a bit of integration flexibility but overall, it's a must have Cons \- No API to for custom integration - Client needs to create a new order if credit card payment failed, doesn't give an option to change payment method, nor give the merchant the option to cancel the order. - No integration with any email sending or SMS providers - Clients cannot modify their accounts from the Mobile App Switched from [CloudWaitress](https://www.capterra.com/p/156352/Cloud-Waitress/) More features, better mobile app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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