# Knowliah Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Knowliah the right Contract Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/187404/Knowliah/reviews --- Knowliah 3.9 (16) [View alternatives](https://www.capterra.com/p/187404/Knowliah/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Knowliah Ease of use 3.8 Customer Service 4.1 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Angelina T. Structural Engineer Staffing and Recruiting Used the software for: 6-12 months ### "Highly effective contract management software" August 30, 2023 5.0 Managing high profile and confidential enterprise contracts has ever been easy without this application. It has primary e-signature tools that enhance trust and transparency before binding into agreement. This is the real deal for detecting security breaches in contract forms. Pros It has secure database that keeps contract documents under safe custody. Knowliah can import data faster and keep tasks in well classified clusters. Signing contracts with our business partners and third parties has been simple and more transparent with this tool. Cons We have not lost control of any contract that we have signed after deploying this platform. There is no mess that has occurred in the contract authentication process. Review Source Response from STP Informationstechnologie AG August 27, 2024 We're thrilled to hear that you've had such a great experience with Knowliah. Your feedback is incredibly valuable to us, and it's wonderful to know that our solution has met your expectations. Our team is continuously working to improve and deliver the best possible service, and your kind words are a great motivator. If you ever have any suggestions, questions, or need assistance, please don’t hesitate to reach out. We’re here to help and support your continued success with Knowliah! Thanks again for choosing us. VR Verified Reviewer System Admin Education Management Used the software for: 6-12 months ### "Safe and Secure Legal Management Tool" September 15, 2023 5.0 Majorly I have simplified our legal operations with the help of Knowliah Document Management and Administrative Level Access Controls to make our day to day tasks very simple. Pros The Robust and Powerful Features like Cloud Based Design, Access Control Mechanisms etc., functionality of the Legal Cases and Management becomes very easy for legal solutions and also for CRM Integrations. Simply Knowliah is the Digital Source for our Legal Needs. Cons Everything is good, but the UI needs update. Review Source Response from STP Informationstechnologie AG August 27, 2024 We're thrilled to hear that you've had such a great experience with Knowliah. Your feedback is incredibly valuable to us, and it's wonderful to know that our solution has met your expectations. Our team is continuously working to improve and deliver the best possible software, and your kind words are a great motivator. If you ever have any suggestions, questions, or need assistance, please don’t hesitate to reach out. We’re here to help and support your continued success with Knowliah! Thanks again for choosing us. BH Bo H. Legal Counsel Automotive Used the software for: 2+ years ### "Review of Knowliah" September 25, 2024 3.0 Meet basic needs, however, there are many ground features need to be improved. If you need, I can show some examples. Pros The system meets the basic need for contract archiving. Cons 1\. End user, in most cases, cannot make any change. 2. Integration with Adobe Sign is not well sturctured. 3. Each single change needs to ho through support which is time consuming. Review Source Response from STP Informationstechnologie AG October 23, 2024 Thank you for taking the time to share your feedback regarding Knowliah. We appreciate your insights as they help us improve our product. We’re glad to hear that the system meets your needs for contract archiving. However, we apologize for the challenges you’ve faced regarding user modifications and the integration with Adobe Sign. Your points about the need for improvements in these areas are noted, and we understand how they can impact your experience. Please do not hesitate to reach out to your main contact person at Knowliah directly so we can discuss this further. We hope to continue improving and providing you with the best possible experience. Gerald W. Senior Backend Engineer Computer Software Used the software for: 6-12 months ### "Flexible contract management system" July 24, 2023 4.0 It provides real-time insights from the workflow infrastructure that enables the organization to keep projects in track. The signed contract with our partners have been running efficiently with positive ROI. Pros Knowliah has been managing tasks effectively from cloud environment. It has established stable contract management database for team members across the organization. It has powerful data security protocol that prevents information from cyber attacks. Cons The features are flexible and the performance has been good. Review Source Response from STP Informationstechnologie AG August 22, 2023 Thank you for your positive review! We greatly appreciate your kind words and feedback. It's always rewarding to hear that we've been able to meet your expectations and provide a positive experience. We're committed to delivering excellent products/services and your review is a testament to our efforts. Your satisfaction is our top priority, and we're thrilled to have achieved that with you. Thank you for choosing Knowliah and for your generous review. We look forward to serving you even better in the future and exceeding your expectations even further. EP Emmylou P. IT Manager Telecommunications Used the software for: 6-12 months ### "Comprehensive way to manage your knowledge assets" May 9, 2023 5.0 Pros Knowliah help us capture, classify, and store information in a central repository and easily find and share information across all different teams and department seamlessly making collaboration effectively. Through its machine learning algorithms, it helped us classify and tag information making it easy to find and retrieve relevant information asap. Cons Haven't encountered anything that would break my confidence with this software. Review Source Response from STP Informationstechnologie AG May 31, 2023 Thank you for your positive review! We greatly appreciate your kind words and feedback. It's always rewarding to hear that we've been able to meet your expectations and provide a positive experience. We're committed to delivering excellent products/services and your review is a testament to our efforts. Your satisfaction is our top priority, and we're thrilled to have achieved that with you. Thank you for choosing Knowliah and for your generous review. We look forward to serving you even better in the future and exceeding your expectations even further. JV Jonas V. external legal counsel Chemicals Used the software for: 2+ years ### "A critical view on legal software" February 9, 2023 3.0 Pros the way it can be adapted to the own needs Cons the difficulty to make changes once the set-up in final / the cost for changes Reason for choosing Knowliah Knowliah was already used by the company and by other departments Review Source Response from STP Informationstechnologie AG February 21, 2023 Thank you Jonas for sharing your valuable feedback. We're delighted to hear about your recent experience with Knowliah and we're so pleased that you recommend our software. Please check with your administrator which changes can be easily made, without extra costs. If you have questions or other comments, please do not hesitate to contact our Customer Support team. Our colleagues will be happy to help you further. AM Andreas M. General Counsel EMEA Chemicals Used the software for: 2+ years ### "review of Knowliah by Allnex" March 25, 2021 4.0 We are using Knowliah as our contract and corporate database. We do not only use it as our filing repository but also to find actively for corporate management and contract (and other legal matter) management. Pros The powerful search engine and the automatic filing function. The reporting features which allow to extract csv files that can be filtered in excel. Cons The corporate management section could improve the org chart function. Reason for choosing Knowliah Because Knwoliah seemed to offer the solution with the best AI and highest efficiency gains. Review Source Response from STP Informationstechnologie AG June 29, 2021 Thank you Mr. Mestel for sharing your valuable feedback. We are glad to read that you and your team are satisfied with our solutions. You have mentioned that Knowliah's corporate management section could be improved. Well, we're thrilled to announce that our Corporate Entity Management module has evolved significantly, including for example flexible organisation charts. Your account manager will contact you to introduce some exciting new features that are part of our roadmap. Looking forward speaking to you soon. CJS Cris John S. Sr. Production Manager Marketing and Advertising Used the software for: Less than 6 months ### "Comprehensive knowledge management platform" May 30, 2023 4.0 Pros This enabled us to record, categorize, and store information in a centralized repository, allowing us to conveniently access and exchange information across all different teams and departments, resulting in productive collaboration. Knowliah's various adjustable features and fields appeal to me. It's incredibly adaptable and user-friendly. Cons Its extensive features and customization options may require some time and effort for you to properly utilize Review Source Response from STP Informationstechnologie AG August 22, 2023 Thank you for your positive review! We greatly appreciate your kind words and feedback. It's always rewarding to hear that we've been able to meet your expectations and provide a positive experience. We're committed to delivering excellent products/services and your review is a testament to our efforts. Your satisfaction is our top priority, and we're thrilled to have achieved that with you. Thank you for choosing Knowliah and for your generous review. We look forward to serving you even better in the future and exceeding your expectations even further. EK Emna K. Legal counsel Biotechnology Used the software for: 2+ years ### "Great tool for contract management" January 12, 2023 4.0 Pros Search tool, documents repository and contract expiry notifications Cons It takes some time to be acquitted with some tools Review Source Response from STP Informationstechnologie AG February 21, 2023 Thank you Emna for sharing your valuable feedback. We're delighted to hear about your recent experience with Knowliah, and we're so pleased that you recommend our software. To become even more familiar with our platform, we encourage you to check out the Knowliah Academy. There you will find some useful tutorials. Moreover, our support team is always eager to help you with any questions or comments. Emma M. Business Development Specialist Computer Software Used the software for: Less than 6 months ### "Stay organized and productive with Knowliah!" June 21, 2023 4.0 Pros I'm so happy I found Knowliah. It's the perfect platform to store and manage all my critical information. The automated contextualization engine is a huge plus, as it helps me find what I need quickly and easily. Cons The system is functioning well, but we encounter occasional slow loading of files. Review Source Response from STP Informationstechnologie AG August 22, 2023 Thank you for your positive review! We greatly appreciate your kind words and feedback. It's always rewarding to hear that we've been able to meet your expectations and provide a positive experience. Your satisfaction is our top priority, and we will investigate your comment about loading files. Thank you for choosing Knowliah and for your generous review. We look forward to serving you even better in the future and exceeding your expectations even further. wB willy B. helpdesk Accounting Used the software for: 6-12 months ### "knoliah mon avis" January 10, 2024 4.0 c'est une application très simple qui intègre la fonctionnalité de classification et qui intègre un certain nombre de vérification de conformité. Pros j'aime la fluidité d'utilisation de cette plateforme elle conserve la qualité des documents et me permet ainsi de travailler en toute tranquillité. et aussi elle prend en compte plusieurs langue Cons particulièrement je l'ai utilisé sans aucun problème et j'ai appris à l'utiliser sans l'aide de personne. Review Source Response from STP Informationstechnologie AG August 27, 2024 We're thrilled to hear that you've had such a great experience with Knowliah. Your feedback is incredibly valuable to us, and it's wonderful to know that our solution has met your expectations. Our team is continuously working to improve and deliver the best possible service, and your kind words are a great motivator. If you ever have any suggestions, questions, or need assistance, please don’t hesitate to reach out. We’re here to help and support your continued success with Knowliah! Thanks again for choosing us. AR Adriana R. Legal Counsel Railroad Manufacture Used the software for: 1-2 years ### "Funktionalität ist etwas schwierig" February 15, 2021 3.0 Aktuell sehe ich keine Vorteile, alles funktioniert nur äußerst langsam, und widerwillig. D.h. häufig muss man Dokumente doppelt hochladen und speichern, bevor das System dies akzeptiert und hinterlegt. Das ist sehr anstrengend. Pros Die ursprüngliche Version, die eine einmal eingestellte Landesssprache bei jedem Login wiedererkennt, man kann Daten zum jeweiligen Vertrag einpflegen und monitoren. Cons Aktuell sind seit vielen Monaten (!!) in meinem Account viele Funktionen nicht mehr nutzbar: Ich kann z.B. keine Counterparty mehr eingeben, da Feld ist ausgegraut und funktioniert schlichtweg nicht, ebenso dauert ein Upload und ein Öffnen von Dokumenten ewig, wenn bereits mehrere Dokumente im System archiviert sind. Aktuell ist alles sehr langsam, und schwerfällig, da macht die Nutzung keinen Spaß und ich habe diese leider auf ein absolutes Minimum reduziert. Schade, denn ursprünglich war es ein wirklich gutes Programm. Review Source Response from STP Informationstechnologie AG February 17, 2021 Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better. SG Séphora G. juriste Judiciary Used the software for: 6-12 months ### "Mon expérience avec Knowliah: avis sur la gestion de documents juridiques" January 29, 2023 4.0 Pros Je suis impressionnée par l'interface intuitive de Knowliah pour classer et accéder rapidement aux documents juridiques. La fonction de recherche avancée est vraiment utile pour trouver facilement les informations nécessaires. En outre, je peux personnaliser le logiciel pour répondre à mes besoins spécifiques. Cons Je trouve certaines fonctionnalités avancées un peu difficiles à utiliser pour les utilisateurs peu expérimentés. Parfois, la performance du logiciel peut également être lente en cas de grande quantité de données. Review Source Response from STP Informationstechnologie AG April 27, 2023 Thank you for sharing your valuable feedback with us! We're delighted to hear about your recent experience with Knowliah and we're so pleased that you recommend our software. We continuously strive to improve our platform and become a high-valued partner for our customers. And we will investigate the remarks you've mentioned. JT Julia T. Head of Legal Transportation/Trucking/Railroad Used the software for: 1-2 years ### "System ok but better alternatives available" February 15, 2021 3.0 System is ok but better alternatives are available on the market. Pros The possibility to archive and view contracts Cons It works too slowly. A lot of time is needed to load all the files. Review Source Response from STP Informationstechnologie AG February 17, 2021 Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better. RA Rebecca A. Senior Paralegal Human Resources Used the software for: Less than 6 months ### "Comprehensive matter management" January 10, 2023 4.0 I have been very impressed with the level of technical support, training, and customer support. Pros I like all the different customizable features and fields Knowliah offers. It's very flexible and intuitive. Cons The integration of Knowliah with Outlook took a bit of adjustment but is now functional. Review Source Response from STP Informationstechnologie AG February 21, 2023 Thank you Rebecca for sharing your valuable feedback with us! We're delighted to hear about your recent experience with Knowliah and we're so pleased that you recommend our software. We continuously strive to improve our platform and become a high-valued partner for our customers. TD Tatiana D. bedrijfsjuridisch medewerker/paralegal Hospital & Health Care Used the software for: Less than 6 months ### "juridische dienst AZ Delta" February 10, 2023 3.0 Pros \- De mogelijkheid om meldingen te zetten bij het vervallen van contracten. - De mogelijkheid om te synchroniseren vanuit Outlook. Cons \- De software is nog niet voldoende aangepast aan onze noden. We zijn dit aan het opvolgen met Justine. Review Source Response from STP Informationstechnologie AG February 21, 2023 Thank you Tatiana for sharing your valuable feedback with us! We're delighted to hear about your recent experience with Knowliah and we're so pleased that you recommend our software. Great to hear that you are in direct contact with one of our Customer Support colleagues to ensure that the software will be better adapted to your specific needs. If other questions or comments show up, please do not hesitate to inform us about it. 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