# 8am AffiniPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 8am AffiniPay the right Payment Processing solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186952/Affinipay-for-Associations/reviews --- 8am AffiniPay 4.8 (57) [View alternatives](https://www.capterra.com/p/186952/Affinipay-for-Associations/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 8am AffiniPay Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews DD Deborah D Executive DirectorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “The software sends an email to my email account everytime a donation is made which helps me keep my bookkeeping in order.“ December 15, 2022 DD Deborah D Executive DirectorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “We were not notified the form had changed and we had an elderly woman who could not figure out how to make a routine donation. When I could not figure it out and had to seek help, I immediately notified my contact person with AffiniPay. “ December 15, 2022 KW Kathy W AdministratorNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “One of the things I appreciate most about Affinipay is that it seems to always work for me when I have members specifically from China and Greece that have issues making payments via our website. “ December 19, 2022 AS Ann S International Office ManagerNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “It lacks the ability toadd countries and other items we need for reporting.“ December 6, 2022 SH Susan H Director of Operations & Education & Acting Interim Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Processing credit card payments is very easy no matter whether we are processing payments in the office, remotely or in-person.“ December 6, 2022 MF Mary Beth F Executive DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “Having to manually manipulate this for monthly reporting is time consuming.“ December 6, 2022 JS Jeffrey S Assocation ManagerCivic & Social Organization, Self-employedUsed the software for: More than 2 years. “Having online credit card processing is a great benefit to our members.“ December 6, 2022 JC John C Finance ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The only issue we have ever had is a fraudulent payment reaching our bank account that was later deducted.“ December 5, 2022 ## Showing most helpful reviews Showing 1-25 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amy B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Reliable, Secure, and Easy to Use" December 7, 2022 5.0 My overall and overwhelming experience with this software is positive. Pros Affinipay payment processing is reliable, secure and easy to use. On the rare occasion that I need to contact support, service is always fast, friendly and accurate. Cons No real cons from my perspective. I've used Stripe in another situation and the one feature I preferred in Stripe was knowing what exact payments were coming in on what day. Review Source Response from 8am December 9, 2022 Thank you, Amy. We appreciate you taking time to respond. KS Kim S. Executive Director Legal Services Used the software for: 2+ years ### "Makes my work so much easier!" December 16, 2022 5.0 My experience with Affinipay has been excellent. Pros It's so easy for our members to use! I rarely get complaints or have issues arise. Customer support is excellent. Cons We changed the way we do our reporting, but it was not a difficult process. My only issue is sometimes the reports don't match the bank statements at the end of the month if deposits haven't yet been processed. Not a big deal though! Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Recommendations from other association leaders. Review Source Response from 8am December 28, 2022 Kim- Thank you for the raving review. We are pleased that we are helping you get your work done! Because deposits can take 2 business days to post, end of the month deposits can post into the next month. This is not unique to AffiniPay. Please reach out if you need us for anything. Cheers! SF Stacey F. Executive Director Management Consulting Used the software for: 2+ years ### "None" December 5, 2022 4.0 Pros unfortunately, there is not much I like about the website and looking up transactions. It super time consuming with going back to each page and then finding the date again and then clicking on each transaction to see the member company so that I can enter the invoice. Cons While monthly reconciliation this would be a technology issue that would need some tweaking. While reconciling every month the transactions only show the person's name and not the Company that the name is associated. So I have to click on every transaction to see which member company it is for (I am a wild apricot user for our membership) and then when I hit the back button it takes me all the way to the first transaction and then I have to filter back to the one that I was looking at. It would nice if the company name that is associated with wild apricot would reflect. Review Source Response from 8am December 6, 2022 Stacey, if you have time we would love to try to help you simplify your reconciliation processes so that it is smoother for you. We would love to help when you have some time, 800-485-6455. BL Bruce L. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Kanzeon Inc. Wild Apricot Affinipay package" December 6, 2022 5.0 Pros Ease of use and clarity and great user interface. Cons None. We like everything about it. Won't ever switch Reason for choosing 8am AffiniPay Once we decided on Wild Apricot going with Affinipay was easy and actually played into our decision to go with Wild Apricot. Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Authorize.net has a difficult user interface and is not nearly as easy to use or transparent Review Source Response from 8am December 9, 2022 Bruce, We appreciate your great feedback. It feels great to hear when we are doing things right! Thank you and feel free to reach out if you have suggestions or need support. Cheers! AR Albert R. CEO Internet Used the software for: 2+ years ### "Efficiency in motion " December 15, 2022 5.0 Exceptional performance and quality Pros Next generation enhanced with integration Cons Next generation migration was in multiple steps Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing 8am AffiniPay Less steps for revenue deposits to bank account. Review Source LM Lauren M. Director of Administration Renewables & Environment Used the software for: 2+ years ### "We love using Affinipay for Associations! " December 5, 2022 5.0 Pros Affinipay is SO user friendly and streamlined. It's easy to process payments, provide refunds, and see transaction reports. It's clean, organized, and intuitive. We switched over from a more complicated platform and it's been a breath of fresh air to use Affinipay. Cons I wish we had an easy way to take in person payments at our conference with a credit card swiper that connects to the platform. Perhaps there is a physical credit card swiper and I just haven't obtained one yet. Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Our membership database, Wild Apricot, has an integration with Affinipay and we were financially incentivized to switch. Review Source Response from 8am December 6, 2022 Lauren, Thank you for your feedback. I have great news for you you! AffiniPay has a card reader available. Even better, there is a card reader built in to the app so that you do not need to keep up with an external device. We are happy to tell you more. Please reach out when you have time! 800-485-6455 Cheers! SC Selina C. Office Administrator/Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "My Affinipay Journey" December 6, 2022 5.0 Affinipay enables our busy members to pay their dues and register for events easily without having to go through so much to accomplish their payments. Pros It is so easy to use on an administrator side and the customer service is superb! I know I can always reach out to someone and I'll get the help I need. Cons Maybe on the reports side of things. Sometimes I am searching for ways to better query reports but eventually I find what I'm looking for. Wish the system would also tell us who the payment is for - in other words, an admin may pay with their company card but they are not the actual member - would be nice to see the member's name on the transaction itself on the reports. Reason for choosing 8am AffiniPay Didn't choose them - they just happen to fall in our laps upon website migration - boy, I'm glad we did!! Review Source Response from 8am December 9, 2022 Selina, Thank you for your thoughtful review. The information displayed in our system is relative to the information shared by our partner, in this case YM. From time to time these integrations are updated with improved data transferred from our partner. I will pass along your reporting concerns to our product team. Cheers! SH Susan H. Director of Operations & Education & Acting Interim Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Affinipay Review" December 6, 2022 5.0 Affinipay is a great company to work with and I would recommend them to other associations. Pros Affinipay is very user friendly and easy to navigate. Processing credit card payments is very easy no matter whether we are processing payments in the office, remotely or in-person. The majority of of membership dues and event registrations are paid by credit card. Customer service has always been great. When ever we have had to call or email we have received very timely responses and help with resolving any issue that may have come up, which very rarely happens. Great product. All of our Regions also use Affinipay for payment processing. It is an easy product that links with our AMS and any third party that we work with. Cons At this time I don't have any areas that I think need to be improved. Review Source Response from 8am December 9, 2022 Susan, Thank you for the incredibly positive review. You've been around since the beginning! The company started with Affiniscape. We are so glad that you have stayed with us and that we've earned your loyalty to the platform. As always, reach out if you need us. Cheers! CB Chris B. Associate Executive Director Civic & Social Organization Used the software for: 2+ years ### "Review of Affinipay System" December 5, 2022 5.0 This is a good product which is managed very well. Pros Your customer service group. I can call at any time and talk with a PERSON and not have to go through an automated attendant to do so. Also, the customer service group knows their stuff - they always have or will get me an answer in a very short amount of time. Great group! Cons Reporting process for automatic payments. Reason for choosing 8am AffiniPay The better question for us is why do you stay with Affinipay? And that answer is because of the excellent customer service. Review Source Response from 8am December 6, 2022 Chris, We truly appreciate your acknowledgement of LIVE voices on the phone. Our support team is in-house, not outsourced. We do know our stuff! Thank you and don't hesitate reaching out if you need anything from our team. Cheers! KW Kathy W. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Affinipay has everything I need!" December 19, 2022 5.0 One of the things I appreciate most about Affinipay is that it seems to always work for me when I have members specifically from China and Greece that have issues making payments via our website. I've almost always been able to manually take care of those transactions via Affinipay. The time this saves me in not having to come up with another option for payment is invaluable. Pros I find Affinipay extremely easy to use and it has all the features that I'm looking for in payment options. I can send a quick bill, see the status of that bill at a glance, and very easily look up previous transactions. Affinipay has made my job so much easier. Cons For my purposes, there is nothing that I feel is missing. It has everything I need! Reason for choosing 8am AffiniPay It integrated most seamlessly with our new database/website. Review Source Response from 8am December 28, 2022 Kathy- This is all great news and we are happy to hear it! No contact with customer service is just like 5 stars - AffiniPay works and lets you move on to more important things! Cheers! CW Christine W. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Christine's review" December 19, 2022 5.0 I've had a great experience with Affinipay for Associations. Pros It's very easy to use for both the admin and our customers. Cons I don't think there are any cons to this software. I've used a few different similar products in the past and this is my preferred one because of how easy it is to use. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing 8am AffiniPay Ease of use and the discount provided by Wild Apricot. Review Source Response from 8am December 28, 2022 Thank you, Christine. Please reach out when you need us. Cheers! TN Terry N. Chief Operations Officer Entertainment Used the software for: 2+ years ### "IBPA's Review of Affinipay" December 6, 2022 5.0 Excellent service and reliability as mentioned previously. Pros The reporting makes my job significantly easier. The reliability is key - down time is never a good thing, especially when 90% of our business comes through website sales. Affinipay has proven to be extremely reliable. Cons The cost is higher than we were used to, but I think that has to do with the deal struck by our web host, YourMembership. Reason for choosing 8am AffiniPay Service and accessibility Review Source Response from 8am December 7, 2022 Terry, Thank you for your review! We have had zero downtime for as long as I can remember. We know that our customers depend on us to conduct business. We don't take that responsibility lightly. Please feel free to reach out if you need anything or have suggestions to make AffiniPay even better. Cheers! JG Jack G. treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Non-profit educational use" December 15, 2022 4.0 It is relatively easy to use . I have no problems navigating it. Pros The connection with our website and the ease of reports. Cons I would like a report that matched the deposit made each time listing all the individual components of the deposit.. This does not seem to be a possibility Reason for choosing 8am AffiniPay WildApricot is the host of our website and this integrates smoothly with the application. Review Source Response from 8am December 28, 2022 Jack- Thank you for your review. I have GREAT news. There is a report that shows each individual transaction in a specified deposit. We are happy to help you navigate that report. Please reach out when you have time: 800-485-6455 Cheers! TK Trae K. Chief Operations Officer Education Management Used the software for: 2+ years ### "Long time customer still completely satisfied " December 5, 2022 5.0 Pros We’ve used Affinipay 10+ years, and we remain completely satisfied. Super easy to use and meets all our needs. Cons I can’t think of any at the current time. Review Source Response from 8am December 6, 2022 Trae, This is music to our ears. Thank you so much for your kind words. Do not hesitate reaching out if you have ideas for improvement. 800-485-6455 Cheers! DK Dale K. Program Administrator Sports Used the software for: 2+ years ### "Credit card processing made simple" December 19, 2022 5.0 Pros The key features I need for processing credit card transaction and issuing refunds are simple to use. The Affinipay site is laid out well and very responsive. But perhaps most important is that if I need support it is easy to access and high quality. Cons Honestly nothing - it just works the way it's supposed to. No complaints! Review Source Response from 8am December 28, 2022 Thank you, Dale. Please feel free to reach out to us when you need us. Our in-house support team is second to none! Cheers! OP Ortal P. Director of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "I Would Recommend Affinipay" December 7, 2022 4.0 Pros It's easy to use and it is easily incorporated into our website. Cons Some of our international customers are unable to charge their cards. Review Source Response from 8am December 9, 2022 Ortal, Thank you. Generally speaking, payments from international members should not be an issue for you and are seldom the reason for declined payments. The only transactions that are disallowed are those from countries sanctioned by the US Treasury. Please call us so that we can go over your account and ensure that you settings are meeting your needs for all of your members. Cheers! ND Nicolette D. Director of Strategic Initiatives Education Management Used the software for: 2+ years ### "Easy to Use for Small Business" December 7, 2022 4.0 Pros Affinipay is one of the easiest software programs to learn and is very user-friendly. Cons Wish that we could receive an email notification from Affinipay once an e-check payment has been completed. Review Source Response from 8am December 9, 2022 Nicolette, Thank you. We will share your notification suggestion with our product team. There are a lot of puzzle pieces that go into finalizing an echeck payment. I will pass your suggestion along. Cheers! MB Michelle B. Accountant Non-Profit Organization Management Used the software for: 6-12 months ### "Easy for end user" December 14, 2022 5.0 Pros Daily deposit report with tags is helpful for data entry in our accounting system. Very easy to issue refunds when needed. Cons I haven't encountered any improvements to suggest or other cons. Review Source AB Amanda B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great savings and great service!" December 5, 2022 5.0 Implementation was very easy and the support team walked us through the process so we didn't have to figure it out on our own. Pros The system is very intuitive and easy to figure out. Cons Can't think of anything we don't like!!! Reason for choosing 8am AffiniPay Also started an affinity program with LawPay at the same time as transitioning organization to Affinipay. Review Source Response from 8am December 9, 2022 Thank you for your great review, Amanda! Thank you for participating in our affinity program as well as being a valued customer. Please reach out to our team if you need anything or have suggestions for us. RR Robert R. Executive Director Law Practice Used the software for: 2+ years ### "Turnkey solution for associations of all sizes" December 15, 2022 5.0 Implementation of installment payments through Affinipay has had the greatest impact over the past 12 months. Also, they are an excellent business partner through our member benefit program. Pros Affinipay is a robust platform with all the features that any association needs. It seamlessly integrates with the association platform making dues collection, event registration and sponsorship payments so simple. The affordibility for the product cant be beat. Affinipay knows the business of associations which makes them a great partner. Cons Ability to create custom pages on the user back end rather than going through support. Although support is very quick! Reason for choosing 8am AffiniPay I inherited affinipay when hired as the Executive Director in 2016. I would never envision changing. Review Source NG Nena G. Editor - Digital Publications Construction Used the software for: 2+ years ### "Affinipay & The Electrical Council of Florida - Business at it's best!" December 20, 2022 5.0 Pros ECF is a Florida Electrical Contractor trade association that offers members reliable industry updates, communication services, ongoing educational training, and leadership. The key to providing all these services is planning, efficiency, and good management. That's where Affinipay becomes the business partner that helps make everything happen. From beginning to end ECF doesn't have to worry about payment, posting, and follow-up on all debit/credit card payment transactions. Cons After the initial 'learning curve' how-to use the software period, we have had no problems adjusting to using Affinipay and find it a dependable, stable asset to our financial planning and monthly reconciliation. Review Source Response from 8am February 10, 2023 Nena- Thank you for your descriptive and thorough review. We are glad to be your partner and look forward to the continued partnership with you and ECF. RS Renee S. Sr Managing Director Insurance Used the software for: 2+ years ### "Ease of Use" December 19, 2022 5.0 Pros The simplicity of the program - it is easy to follow and understand. The most important feature is its customer support/service. I have been in this program for more years than I care to remember and I am always amazed at the ability to get a real person when I need one and the quick turnaround in solving my problem. Cons The lag time in the ACH showing up in the daily and monthly reports. Review Source Response from 8am December 28, 2022 Thank you, Renee. Please reach out when you need us. Cheers! WD Warren D. Co-Founder Public Relations and Communications Used the software for: 2+ years ### "Affinipay is Simple to Use with Pristine Customer Service" December 5, 2022 5.0 It has been a pleasure to use the Affinipay software. It's easy to use and gives us all the data we need. Even more important is the expert live customer service which is almost like a personalized concierge service. This is a great feature. Would recommend it easily and with confidence as Affinipay has exceeded our expectations. Pros Affinipay's biggest feature is its simplicity and ease of use. Love the admin page which details all activity. It's so easy to bill or receive money. They also provide custom landing pages for various fundraising initiatives. We find this feature extremely helpful. Lastly, their customer service is very efficient and accountable in a timely manner. Always a real person to deal with and always courteous and professional. Cons So far we have been happy with Affinipay as is. Reason for choosing 8am AffiniPay n/a Review Source Response from 8am December 6, 2022 Warren, Thank you for your raving review. We take our customer support very seriously and it pleases us to hear y our positive experience. Please don't hesitate reaching out to us with questions or suggestions. Cheers! KC Karen C. Treasurer Public Safety Used the software for: 2+ years ### "Ease of use and tracking outstanding " December 12, 2022 5.0 Outstanding product as our organization serves people throughout the US and is secure enough for our members to feel that they can use safely when paying for products and dues Pros I love the ease of downloading daily reports of our online/credit card payments. The customer support has been outstanding whenever concerns or questions have arose. Cons Unable to tap open a daily report from the monthly deposit report. It would be outstanding to be able to link over especially when downloading several daily deposit reports Review Source Response from 8am December 14, 2022 Hi Karen, Thank you for your review. There is a way to see transactions included in a daily deposit directly from the monthly deposit report. We would be happy to show you, if that is what you are referring to. Please reach out if we can assist further. I am going to pass along your feedback. Cheers! MA Marco A. President Non-Profit Organization Management Used the software for: 2+ years ### "Our review" December 12, 2022 5.0 Pros We like the fact that it is embedded in our own website payment page, no need to take the payer to a separate website. Cons The monthly summary statement is too complicated. Review Source Response from 8am December 28, 2022 Marco- Thank you for your review. The monthly summary statement has a ton of information on it that makes it seem quite complicated. The statements are generated to fit the needs of accounts of all sizes and all pricing plans. Therefore, some of the information on the statement might not pertain to your individual account type. We are rolling out some new statements later this year. I hope they better meet your needs. Cheers! Similar Products Featured