# Club Caddie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Club Caddie the right Membership Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/186896/Club-Caddie/reviews

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Club Caddie

4.8 (26)

[View alternatives](https://www.capterra.com/p/186896/Club-Caddie/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Club Caddie

Ease of use

4.8

Customer Service

4.6

## Pros and Cons in Reviews

CS

Cathy S

Accounts CoordinatorSports, 11 - 50 employeesUsed the software for: 1-2 years.

“The staff go above and beyond to assist users with all areas, from setup, training, and everyday user assistance. “

November 20, 2025

LR

Laura R

Accounting ManagerAccounting, 11 - 50 employeesUsed the software for: More than 2 years.

“It fully integrates with Quickbooks Desktop, making bookkeeping more efficient and less cumbersome.“

August 25, 2025

KK

Katie K

Office ManagerEntertainment, 51 - 200 employeesUsed the software for: 1-2 years.

“I love all the reporting that is offered! And the customer support is great - I can get ahold of someone to help me very quick, and they always help the issue.“

December 19, 2025

CS

Cathy S

Accounts CoordinatorSports, 11 - 50 employeesUsed the software for: 1-2 years.

“The customer support and IT support teams at Club Caddie are phenomenal. “

November 20, 2025

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KK

Katie K.  
Office Manager  
Entertainment  
Used the software for: 1-2 years

### "Club Caddie Review from Wildwood Country Club Office Manager"

December 19, 2025

5.0

I was the Office Manager during the transition into Club Caddie, so I have been here since the start! When I first started here, we actually just transitioned to using Lightspeed - which did not fit our needs. About a year later, we found Club Caddie and transitioned. I feel like every day I continue to learn more features of Club Caddie because of how much is offered. It has been great!

Pros

The layout is great and easy to navigate. I love all the reporting that is offered! And the customer support is great - I can get ahold of someone to help me very quick, and they always help the issue.

Cons

Sometimes it takes a long time for certain things to load, especially when I have been running the program for a while. I have to restart the program a lot.

Switched from

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[Lightspeed Golf](https://www.capterra.com/p/151997/Chronogolf/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Lightspeed did not work for our needs. We also did not like how it was multiple different systems and log ins. We tried and tried to make it work, but within the year we had it, it was not for us.

Review Source

Response from Club Caddie

December 22, 2025

Hi Katie, Thank you for taking the time to provide your feedback about Club Caddie. We strive to provide a product and service that don't just meet your needs today, but continues to innovate and provide everything you need as your business evolves. As always, please continue to provide as many ideas and suggestions as possible along with any areas that are causing frustration. We take your feedback serously and will always work to be the best partners that we can. Thank you again! Club Caddie Team

BJ

Brandon J.  
General Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Club Caddie has a really good product"

November 20, 2025

5.0

It’s been good, and I really appreciate everyone’s eagerness to help resolve situations. The support team is responsive, patient, and genuinely committed to making sure we’re successful. Anytime we’ve run into a challenge, they’ve jumped in quickly and followed it through until everything was squared away.

Pros

The managed marketing is fantastic—it's like having another employee dedicated to driving results. They stay ahead of trends, create professional-level content, and consistently push out campaigns that generate real engagement and revenue. It frees up our staff to focus on operations while still getting top-tier marketing support.

Cons

Not able to customize the tee sheet more, most notably with daily shotguns. It can handle some of these setups, but the process can be a bit cumbersome at times. A little more flexibility or streamlined tools for non-standard formats would make managing busy days and special events even easier.

Alternatives considered

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reason for choosing Club Caddie

I had used lightspeed before and wanted to try something new.

Switched from

[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

We needed something more robust for member charging and tee sheet set up

Review Source

Response from Club Caddie

November 25, 2025

Thank you so much for the 5-star review! We are thrilled to hear that our Managed Marketing services are driving real revenue and that our Support Team’s commitment to your success is appreciated. Your specific feedback on customizing the tee sheet for non-standard formats, especially daily shotguns, is extremely valuable. We are actively prioritizing these kinds of operational enhancements and will share your request for more streamlined flexibility directly with our product team. We are proud you chose Club Caddie, and we look forward to continuing to partner with you.

TW

Tamie W.  
Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "We switched to another company "

June 23, 2021

3.0

Pros

I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company

Cons

Their customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore.

Review Source

Response from Club Caddie

March 5, 2022

This isn't a fair review. New owners of a golf course took over mid-season. The GM & Golf Pro both quit (and brought Club Caddie to their new facilities). New ownership never contacted Club Caddie or sat through a single training to learn to use the system. In May, the account was disabled for non-payment, rendering login and reports unavailable for access.

ASF

Amy Sue F.  
Business Manager  
Entertainment  
Used the software for: 2+ years

### "Owosso Country Club review"

November 25, 2025

4.0

The CC customer service operations have highly improved since we joined four years ago. The different ways of communications, contact, and other forms of help are useful to all staff.

Pros

I like that the pos has such a wide versatility between different aspects of clubs and departments to link together all different types of sales needed.

Cons

The biggest complaint that we have here at OCC would be the restaurant functionality. I think that the buttons are so complex because it needs to be able to work within different departments but wish there was something more simple along the lines of TOAST or other restaurant pos systems.

Switched from

[POSIM](https://www.capterra.com/p/126777/POS-IM/)

Geared more towards clubs and POSI would need to be linked

Review Source

Response from Club Caddie

November 28, 2025

Hi Amy, Thank you so much for your thoughtful and detailed review. We always strive to get better every day and appreciate the feedback on where we can improve. As luck would have it, we are currently putting the finishing touches on a new mobile app experience for F&amp;B operations that I think you'll be excited to see. We'll be in touch soon to show you the new and improved software. In the meantime, please don't hesitate to let us know if there are any other areas where we aren't meeting your expectations. Thank you for being a valued partner!

GW

Gaby W.  
General Manager  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Managed Marketing Success Story"

November 17, 2025

5.0

Overall experience has been great! We have enjoyed the last 2 years and even decided to use the managed marketing that is offered. We recently had our 4th annual Turkey Scramble, an outing we put on every November to kick off the holiday season. This event has grown every year since 2022 however, this year was very different. We sent out a teaser email in September to get the word out about the date and price. We opened signups on October 1st and the initial list of 30 teams was full by October 15th with an extensive waitlist. We decided to open up 6 more slots to those teams on the waitlist. All 36 teams participated this past Saturday and we raised money for a veteran’s organization that we have worked with this past year. This is the largest Turkey Scramble we have had and it was the quickest the spots filled up. We also had a record amount of online registrations and I believe it is all because of our email marketing.

Pros

The ease of booking tee times and navigating the system as a whole. I have also enjoyed the 24/7 help chat that is available for us when needed. That has come in handy more times than not. We have also enjoyed working with the managed marketing team. We have seen great success this past year with Increased tee time bookings and participation in tournaments.

Cons

There are some features that we do not use as a course so for us it is a waste of space on the screen. Not that we dislike these specific things, we just do not utilize them because we don’t need them.

Switched from

[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

Club prophet just did not work for our club . There were a lot of features that were frustrating day to day.

Review Source

Response from Club Caddie

November 21, 2025

Hi Gaby, Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that Club Caddie has been a valuable tool to your team. It’s also wonderful to know that partnering with our Managed Marketing team has contributed to increased revenue and time saved for you. Your story about the Turkey Scramble truly made our day. Congratulations on your largest and fastest-filling event yet—and on raising funds for such a meaningful cause. We’re honored that Club Caddie played a role in helping you reach and engage your golfers so effectively. We also appreciate your note about unused features. Feedback like this helps us continue refining the platform, and we’ll be sure to share it with our product team. Thank you again for your partnership. We’re grateful for your trust and excited to continue supporting your success.

JL

Jim L.  
Golf Course Superintendent  
Sports  
Used the software for: 1-2 years

### "Highly Recommend!!"

August 25, 2025

5.0

I think it has been great. Being able to see daily rounds from the Superintendent's perspective. Comparing year to year data, even seeing what our restaurant sales have been.

Pros

It's an all inclusive program that gives a ton of data which has helped modify maintenance practices. I also like the fact we can utilize online payments for the tee sheet and even in house tournaments.

Cons

Just wish our staff would utilize the program to its full potential. One aspect would be maximizing rounds, which is easily seen with using the heat map on the tee sheet.

Alternatives considered

[Lightspeed Golf](https://www.capterra.com/p/151997/Chronogolf/)[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

Reason for choosing Club Caddie

Price point met our budget better and the fact it is a cloud based system

Switched from

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)

Was looking for a new tee time program, but with Club Caddie it was all inclusive which made it more appealing.

Review Source

Response from Club Caddie

November 21, 2025

Hi Jim, Thank you for taking the time to share your feedback. We’re delighted to hear that Club Caddie’s all-inclusive platform has helped you make informed decisions. We appreciate your note about staff adoption and fully utilizing features like the tee sheet heat map. Maximizing rounds is a key benefit of the platform, and we’d be happy to provide additional training or resources to help your team get even more from the system. We truly appreciate your partnership and are here to support you in getting the most out of Club Caddie.

MW

Mike W.  
General Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Awesome group to work with!!!"

August 25, 2025

5.0

From day 1 until now my experience has been great. I really like the continuous updates they put out to make the system better. Customer support has been very helpful when needed to help troubleshoot a problem. The value for you money is great compared to other systems I've used in the past.

Pros

The onboarding process to get our course up and running. Being designated a specific person to get us up and running was awesome. I also really liked how they how the whole process set up so you knew each week what you would be covering to get things going. Online registration was a huge hit this year for our JR Golf Program. Out of 201 participants 95% of the children were registered online. I really enjoy how easy it is to just check a golfer in for golf or check in and add food & beverage to their tab. Very simple process for either one.

Cons

From day one I honestly haven't found any cons from other systems I've used in the past. Just my honest opinion.

Switched from

[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

I made the switch from ForeUp to Club Prophet thinking I found a better system only to realize I didn't. I did more research and decided to switch to Club Caddie after 6 months with Club Prophet

Review Source

Response from Club Caddie

November 21, 2025

Hi Mike, Thank you for sharing such a thoughtful review. We’re thrilled to hear that your onboarding experience was smooth and that having a dedicated team member helped make the transition easy. It’s also great to know that the structured training process was helpful as you learned the system. We’re especially happy to hear about the success of your Junior Golf Program’s online registration—95% participation online is incredible! And it’s wonderful that features like quick check-ins and simplified food &amp; beverage tabs have made day-to-day operations easier for your staff. Your kind words about ongoing updates, customer support, and overall value mean a great deal to us. Feedback like yours motivates our team to continue improving and supporting our partners every step of the way. Thank you again for your trust in Club Caddie. We’re grateful to work with you and are here whenever you need us.

CP

Cheryl P.  
General Manager  
Sports  
Used the software for: 1-2 years

### "Completely Satisfied Customer"

March 6, 2024

5.0

I couldn't be more pleased with the addition of Club Caddie at our golf course. We are saving so much money and yet getting a much superior service. The customer service that we have received has been phenomenal. Everyone is responsive to our questions and needs.

Pros

I like having complete control over out tee-sheet and booking experience. There are settings and controls that allow me to tailor different aspects of our bookings system to fit our specific needs and preferences. This level of control ensures that we can offer our members & golfers the best possible experience. Equally important is the user-friendly interface across the system. Intuitive, easy to navigate, and efficient, enabling users to accomplish tasks without unnecessary complexity. Especially important when new staff need to get familiar with the system.

Cons

The member billing seems to be the area that I struggle with at times to integrate with our processes.

Alternatives considered

[Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[Lightspeed eCommerce](https://www.capterra.com/p/211850/Lightspeed-eCommerce/)[Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[Lightspeed Golf](https://www.capterra.com/p/151997/Chronogolf/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reason for choosing Club Caddie

We chose Club Caddie because they allow us to gain control over our tee sheet, provide extensive reporting, and make our job easier everyday. Plus we are saving so much more money for much superior service.

Switched from

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)

We are saving so much money and yet getting a much superior service. The implementation was amazing. I was nervous to take on a task of that magnitude, but it all went so much better than expected.

Review Source

JD

Jay D.  
Partner  
Hospitality  
Used the software for: 2+ years

### "Excellent System. Glad we made the switch. "

November 19, 2023

5.0

Pros

Combined food and beverage and retail into a single inventory management system has been a difference maker for our semi-private facility. Our customers love the mobile app and member portal, especially because it's so much easier for us to update it consistently. Club Caddie's support is fantastic. Lots of updates. The software improves every month.

Cons

Club Caddie replaced five software systems at our club. Migrating technology is a big change. We underestimated how much time and effort it would take and wish we would have started our transition earlier in the Spring.

Switched from

[IBS CLUB](https://www.capterra.com/p/153647/IBS-CLUB/)

Wanted a cloud solution that was more modern.

Review Source

BV

Brandon V.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Club Caddie is IT"

October 27, 2025

5.0

I love Club Caddie. Going from club caddie to other systems has not been the same, and I like the system that my club that used it had in place.

Pros

Made life so much easier - not just from a scheduling standpoint, but also communicating with my caddie master. Paying nothing to get the app as a caddie is wonderful. I have talked with my caddie master multiple times about how hectic assigning caddies can be for tournament days, and this made his life so much easier. The caddies loved it, our boss loved it. Just a great product

Cons

I felt like the window to accept or decline loops were sometimes difficult for quite finicky. At times, I was hoping that there would be an update in the App Store to correct the bugs, but there was not much of an update to be found.

Review Source

Response from Club Caddie

November 21, 2025

Hi Brandon, Thank you so much for sharing your experience with Club Caddie. It’s wonderful to know that the entire team, from caddies to management, found value in the system. We also appreciate your feedback regarding the accept/decline window and the need for more frequent app updates. Insights like yours are incredibly helpful, and we’ve shared these notes with our product team as we work to improve reliability and user experience. We’re grateful for your kind words and are honored that Club Caddie has stood out compared to other systems you’ve used. If you ever have additional feedback or suggestions, we’d love to hear from you.

CS

Cathy S.  
Accounts Coordinator  
Sports  
Used the software for: 1-2 years

### "Exceptional Product"

November 20, 2025

5.0

Club Caddie is an exceptional management program, especially for a very small club. It is easy to use; even the least tech-savvy individual can use Club Caddie with ease. IT support is awesome; words can not explain how these individuals go above and beyond to help with everything, from small issues to major problems. They are the reason we use Club Caddie.

Pros

The customer support and IT support teams at Club Caddie are phenomenal. The staff go above and beyond to assist users with all areas, from setup, training, and everyday user assistance. I have used the IT chat feature many times, and each time I have received absolutely the best support. Club Caddie IT staff is the best IT Support I have ever worked with.

Cons

Not being able to delete members permanently. I would like to be able to "clean up" member records for individuals we are sure are not returning. Deleting customers only puts the record in Archives, but the reports still pulls data from the Archived database.

Review Source

Response from Club Caddie

November 21, 2025

Hi Cathy, Thank you so much for taking the time to share such a thoughtful review. We’re thrilled to hear that your experience has been great. Your recognition means a great deal to us, and we’ll be sure to share your feedback with the team. We’re grateful for your trust in Club Caddie and are delighted to hear the system has been a valuable tool for your club. Please don’t hesitate to reach out if there’s ever anything more we can do to support you.

LR

Laura R.  
Accounting Manager  
Accounting  
Used the software for: 2+ years

### "Club Caddie is AWESOME!"

August 25, 2025

5.0

A great experience. We are very pleased with the software. I highly recommend using Club Caddie. The credit card merchant you sync with makes it very easy as well.

Pros

Club Caddie is an awesome POS. Ease of Use is fantastic as well as tee sheet maintenance. The monthly billing is a huge help. It fully integrates with Quickbooks Desktop, making bookkeeping more efficient and less cumbersome.

Cons

I would like to have a 1-800 number and speak to someone live instead of online chat and AI help. I tis too hard to type questions and problems.

Review Source

Response from Club Caddie

November 21, 2025

Hi Laura, Thank you so much for taking the time to share your experience with Club Caddie! We’re thrilled to hear that you’re enjoying the software and find it easy and efficient to use. We also truly appreciate your feedback regarding support options. While our chat and AI tools are designed to provide fast answers, we understand that sometimes speaking with a live representative is easier. Your comments help us identify opportunities to improve, and we’ll be sure to share this with our support leadership team as we continue to enhance the service experience. Thank you again for the recommendation and for being part of the Club Caddie community. We’re glad to hear you’ve had a great overall experience, and we’re here to support you whenever you need us!

JO

John O.  
GM  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Ease of use & a wealth of information"

February 16, 2024

5.0

My experience has been super and even though been with club Caddie less than a year we are very pleased with our choice.

Pros

The ease of use and very customer friendly. The systems provides a wealth of information and is easy to obtain a good picture of our operation. Also the staff is always willing to answer any question I have or my staff has.

Cons

I don't have any, just keep doing what you are doing.

Reason for choosing Club Caddie

It seemed to be the best out of the various systems examined. We did not want to use Golf Now any longer.

Switched from

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)

It seemed to be the best out of the various systems examined. We did not want to use Golf Now any longer.

Review Source

JS

Jeff S.  
Owner/Operator  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Club Caddie POS"

August 16, 2021

5.0

Being cloud based we were able to use all of our existing hardware and most importantly it allows me to stay tuned in with operations no matter where I am. Integration and installation was quick, efficient and done completely through remote access. The online training was thorough and concise with just enough input initially to get us up and operational without overloading. This allowed our staff to quickly gain the confidence and understanding needed to go live and as we progressed; their support team was always available and very capable which is understatedly huge! We all know that questions, issues and glitches arise at the most in opportune time or when everything quiets down late into the evening. We are two years in with their system and have never been left without immediate first rate support. Club Caddie isn't a one size fits all. I liked that we weren't overwhelmed with features and kits/components that we did not need; therefore, we found it very adaptable, customizable and intuitive. As for their development team, they are always listening and looking for feedback. As we, course owners and operators, come up with new ideas and suggestions for added features we'd like to see, they listen and get busy. As we evolve, they evolve. The results are there! The updates and integrations of new features is a sign to me of a company that wants to succeed and be out front. As a course owner for over 10 years, I can highly recommend them as a software provider!

Pros

We have found the Club Caddie POS software and operating system to be very reliable and a seamless replacement for our previous software provider. We utilize their online tee sheet as well as their credit card processing partner. Everything works together in harmony and has proven to be cost effective and efficient.

Cons

I like the whole package! They have a great product with a great team behind it!

Review Source

SM

Sue M.  
GM  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Club Caddie - Exceptional Tee Sheet Program"

March 6, 2024

5.0

It has been a very good experience with Club Caddie. Of course we have had "bumps" along the way, but with \[sensitive content hidden\] help these have been resolved in a timely manner. It has been a pleasure to work with him.

Pros

I love the fact that we can chat with Club Caddie at any time if problems arise. I also love how it is user friendly.

Cons

When software updates occur, we have some trouble getting the staff use to those updates.

Review Source

NR

Nikki R.  
General Manager  
Sports  
Used the software for: 1-2 years

### "Smart option for Golf and F&B PMS"

August 10, 2021

4.0

Pros

The POS register requires little to no training! It's basic flow is easy to follow. It has a seamless transition between both golf and F&B. Keeping member accounts manageable and accessible by all.

Cons

There is always room for improvement on every PMS. Nothing is ever perfect. What I appreciate about Club Caddie is they listen to us users. They take in feedback and implement changes quickly. Every update provides that extra layer of improvement making the quality of their product better and better over time.

Review Source

TK

Travis K.  
IT Manager  
Hospitality  
Used the software for: 1-2 years

### "ClubCaddie - 2nd to non"

July 12, 2021

5.0

Everything has been awesome with ClubCaddie from the start. We had them come out to our location and help implement the software ON SITE! which was huge.

Pros

I really like the flow of this software. You can maneuver around within this software within one view. You don't have to go to other sites or pages to do your main tasks. It's also maintained updated and enhanced with new features.

Cons

The biggest thing I would have to say that I least like about the software was not finding them sooner. We went so long with dealing with outdated software and tech until we found ClubCaddie

Alternatives considered

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)[Teesnap](https://www.capterra.com/p/151993/Teesnap/)[foreUP](https://www.capterra.com/p/151995/Golf-POS/)

Reason for choosing Club Caddie

Better Customer Support, Delivered on their promises & the ability to make suggestions to the software and it actually be implemented.

Review Source

TC

Tony C.  
General Manager  
Sports  
Used the software for: 1-2 years

### "Club Caddie Answers Your Needs"

September 10, 2021

5.0

To boil the entire experience down into a few words, Club Caddie has been excellent in every way.

Pros

The simplicity to both learn and use Club Caddie to manage our daily operations and their level of customer service is unmatched.

Cons

There can always be improvements made to any software, I would like to see some tweaks to the tee sheet view.

Review Source

Response from Club Caddie

September 17, 2021

Thanks for the amazing review, Tony! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Let us know if we can do anything else for you and your team.

MP

Mike P.  
Director of Golf  
Sports  
Used the software for: 1-2 years

### "Club Caddie "

June 25, 2021

5.0

It has been a very crazy 2 seasons thus far with what has been going on. Club Caddie has been very helpful with anything I needed to make things go smother with their software!

Pros

I like how it is easy to use for all users, the reports and controlling my price for online tee times. The support team are great to work with and handle any problem you might have.

Cons

2 things: Not a fan of the chat option when you need a quick answer for support. I would like to see a pin # for each transaction to make staff members accountable for the transaction and also track down any mistakes that may happen.

Alternatives considered

[GolfNow for Business](https://www.capterra.com/p/177599/GolfNow-for-Business/)[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

Reason for choosing Club Caddie

The cost and it looked easier to use.

Review Source

BR

Brian R.  
General Manager  
Entertainment  
Used the software for: 2+ years

### "Good product "

June 25, 2021

5.0

Above average. Would love to see it work with fast internet speeds.

Pros

Integrates quickly. Lots of data. Quick and easy adjustments.

Cons

Can be just a little clunky. Partially because of our slower internet speeds. Changing 18 to 9 hole golfers is slow.

Reason for choosing Club Caddie

I would likely only switch if a server based option was available. Once internet speeds catch up I will have no issues.

Review Source

PK

Pete K.  
General Manager  
Sports  
Used the software for: 6-12 months

### "Ease of Use, Ease of Implementation, Great Value"

October 8, 2020

5.0

Overall experience is great. Customer support and my account manager are fantastic. The software is very intuitive and the back end has a multitude of features.

Pros

You can have an operator trained in basic functions in just minutes to begin ringing up sales on the POS system and the Tee sheet.

Cons

I would like to see suggestions in the back end for what to title rack rates. I know they differ by all types of courses, however they could start you with suggestions of what many operators use.

Reason for choosing Club Caddie

Great customer service and very fair competitive cost and all the features I was looking for.

Switched from

[Teesnap](https://www.capterra.com/p/151993/Teesnap/)

Primarily cost and ease of transition to this software.

Review Source

Response from Club Caddie

March 10, 2022

Thanks for the awesome review, Pete.

JC

Judd C.  
Director of Operations  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Club Caddie Golf Management"

June 30, 2021

5.0

It's been fantastic. Their team has been very helpful from the start and continue to reach out and ask ways to make the system better

Pros

Easy to learn the system, followed by easy to train new staff of the operation of the program.

Cons

Some of the back office items can be confusing to learn, but once you understand how they function it's not too difficult to pick up

Review Source

AC

Alex C.  
President  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Good and Getting Better"

October 22, 2020

4.0

I am happy that we went with Club Caddie. It was a much more affordable option than some of the larger Golf Course Management software companies. It fulfills our needs and I appreciate that they are constantly looking for ways to improve -- even if that means having to find and deal with areas where the software is deficient.

Pros

I appreciate ClubCaddie's constant desire to improve the software. About once a month they are releasing new versions that always improve upon old ones. They are receptive to feedback and often times will cater directly to user recommendations. We are a smaller sized golf course and ClubCaddie does everything that we need it to do.

Cons

There are still some functions that I would like to see rolled out. Specifically, there is currently no device in the software to handle Cart Ride or Greens Fee Punchcards. It is my understanding that it is being worked on by developers and I look forward to it being rolled out. Would also like to see function that addresses Member or Non-Member Pro Shop Credit.

Review Source

JE

James E.  
Golf Professional  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Club Caddie"

July 1, 2021

5.0

Excellent

Pros

Customer Support is outstanding. Whenever we have a question, they are available including nights and weekends.

Cons

Not a thing. Very happy with whole package.

Reason for choosing Club Caddie

Great staff, easy to work with, easy setup

Review Source

NH

Nolan H.  
General Manager  
Restaurants  
Used the software for: 6-12 months

### "This Software Is A Cut Above The Rest"

October 8, 2020

5.0

Pros

Club Caddie has been hands down the easiest course operator software to use, train staff on, organize events and run accounting reports. 10/10 would recommend.

Cons

Initial setup and transfer of memberships/ inventory was a mild hindrance but easy to use after a few tries.

Review Source

Response from Club Caddie

October 9, 2020

Thanks for the thoughtful, review Nolan! We appreciate you and the awesome staff at Pheasant Run. :)

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