# Jonas Chorum Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jonas Chorum Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/186608/Jonas-Chorum

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# 

 Jonas Chorum Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jonas Chorum

## What is Jonas Chorum?

Jonas Chorum is a suite of streamlined, intuitive and flexible property management solutions, designed to provide hotels with everything they need to operate more efficiently and cost effectively, all while delivering a personalized guest experience. The cloud-based platform features a lineup of high-tech applications and user-friendly features, making it a superior software solution for independent hotels, chain hotels and hotel management companies.

## What is Jonas Chorum used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Overall rating

Based on 60 user reviews

Reviews sentiment

Positive

87%

Neutral

7%

Negative

7%

Starting price

$10000

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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## Jonas Chorum alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/186608/Jonas-Chorum/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Front Desk Management

4.4 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Online Booking

4.0 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Reservations Management

4.3 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Rate Management

4.5 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Guest Experience Management

4.1 (13)

46.15% of 13 reviewers that rated this feature as important or highly important

Capture guest experience at a granular level and utilize data to deliver tailored services

Third-Party Integrations

4.1 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Jonas Chorum 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, update, and manage bookings, itineraries, and reservations

Accounting functionality within the system, not requiring integration with third-party tools

Manage catering operations/processes

Manage various distribution channels, build relations with channel partners, and track their performance

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Manage, maintain and track the performance of assets and equipment

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Track/optimize rates in relation to usage

Ratings/Reviews

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and monitor reviews of products or services

One location

Set up connections to third-party platforms to improve business processes

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Features

4.2 (60)

4.2

Based on 60 reviews

## Pricing

Value for money

4.4 (54)

Free Trial

Basic

$10,000

Value for money

4.4 (54)

4.4

Based on 54 reviews

## Integrations

[

IDeaS G3 Revenue Management System](https://www.capterra.com/p/171036/IDeaS-G3-RMS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (59)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (59)

4.4

Based on 59 reviews

## User reviews

Overall rating

4.4

Based on 60 reviews

Filter by rating

5(36)

4(16)

3(4)

2(2)

1(2)

Mentioned topic

Sorted by most recent

BS

Bunty S.

General Manager

Hospitality

### "Stay away. Ridiculous price"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

August 6, 2024

We are in the contract with the Jonas. We manage 30 to 40 properties at the same time. This is the worst experience we have it. We are not going to planning anymore working with this company.

Pros

That is nothing I like about this company The only small part I like it is the software which is user friendly after using it for a long time but other than that there is nothing to like about this company

Cons

They changed the numbers all the time and do not let the customer know what is the number they need to call if they need service. The Price is ridiculously high.

Switched from

[HotelSync](https://www.capterra.com/p/211892/OTA-Sync/)

That is a reason they are keep going up on the pricing when the economy is down, customer service experience is horrible because of the keep changing the numbers. They don't even call you back when you leave the voicemail you have to wait for the 7 to 10 days for that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 7, 2024

We’re sorry to hear of your dissatisfaction with our legacy PMS product NiteVision. Our newer solution Chorum PMS offers increased functionality & service at competitive market pricing. Please feel free to reach out to us directly at #clientrelationshipmanagers@jonaschorum.com to discuss further.

TS

Tammy S.

Night Audit

Hospitality

### "optimistic"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 29, 2023

Pros

When we started getting the problem of duplicate credit cards with each one having its own auth code. It was fixed back to they way it was. I'm the one that had to make it work so it wouldn't look like we were double billing the guest in the credit card companies eyes. It didn't take long for them to fix it.

Cons

When brought to their attention they had to send it to a higher level tech. It seems that when they do an update they fix one thing but undo something else.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Scott F.

General Manager

Hospitality

### "Jonas Chorum Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

November 7, 2023

Pros

I enjoy the ease of use for the product.

Cons

No in program training mode, no functioning group management abilities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Christina H.

General Manager

Hospitality

### "Love This PMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2023

I used to dread calling support with our other PMS system. With Jonas I don't mind at all. They are always super helpful and so easy to talk too.

Pros

Everything!!! I love this PMS system. It is so easy to navigate through. I could do it in my sleep.

Cons

The only thing that I would like to see changed is making multiple reservations at a time. We have to copy the reservation every time we make more than one for our guests who book several in their name. It would be easier if we could add how many rooms to each reservation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michelle C.

Front Desk Manager

Hospitality

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 10, 2023

Pros

Ease of use and knowledge section is great to have if needed and also like that you can chat in real time

Cons

Only thing that I could think of would be the downtime or maintenance issues

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nicholas H.

General Manager

Hospitality

### "Inn at Great Neck"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2023

Will strongly recomend

Pros

Technical Support is amazing. System is very user friendly

Cons

A feature I recommended they have not taken into consideration. When the property is sold out but inventory has not been evened out a pop up should occur saying property is sold out do you want to continue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Dennis S.

Senior Administrative Manager

Hospitality

### "Chorum PMS is better than our previous PMS in EVERY way!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2023

From the initial sales meeting with \[sensitive content hidden\] , to the setup and coordination of the launch with \[sensitive content hidden\] and the rest of the implementation team (\[sensitive content hidden\] was a big help too), everything was fantastic. We had a very aggressive timeline that they were able to meet, and the entire process went smoothly. We launched on our anticipated day. This was my first PMS migration, but I have other members of my team that have been through one, and they believe that this was the smoothest experience they've had.

Pros

I like the speed and responsiveness of the system, the cloud functionality, the ability to save reports, having our credit card settlement built into the PMS, having the ability to use an app that makes housekeeping and maintenance operations more efficient, the ability to multitask on multiple systems, the list goes on.

Cons

We have had very few issues with Chorum PMS.. A few requests we've had have already been addressed.. At some point we may request the ability to add a criteria for building, and we think a few reports could use some additional information, one we've already put in an enhancement request for, still hoping that can be implemented.

Switched from

[IQware](https://www.capterra.com/p/2409/IQware/)

IQpms had many issues with speed, you couldn't multitask, it was built for a property management company, not hotels. Many technical issues that were never getting addressed. Forced into a new payment processing system with limited notice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Steve P.

General Manager

Hospitality

### "Best PMS system for hopitality"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2023

A perfect PMS system, that beats Opera, Lightspeed, Fosse, OnQ

Pros

Ease of use, logical layout. Guest friendly, Integration with 3rd party friendly.

Cons

There is nothing that I do not like. Love everything.

Switched from

[Opera](https://www.capterra.com/p/229024/Opera/)

Ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KU

Kathy U.

General Manager

Hospitality

### "Excellant"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2023

Jonas has the best customer service when I call in for help with and issue very helpful and Wendy has such a great personality when helping me and always says we are here if you need anything else.

Pros

The OTA is much better but we need to make sure they have a good phone number and a zip code and some 3rd parties do not get one and Jonas requires one.

Cons

I really do not like the City Ledger because I have to answer to an account and some how my city ledger is always off and I do not understand why. So maybe somethings in that needs to be looked at. My opinion

Reasons for choosing Jonas Chorum

We were with Nite Vision and we did look at other ones but we decide with Jonas because of the customer service always there and helpful and was easier to learn the basic for hospitality functions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Eugen S.

Assistant General Manager

Hospitality

### "Jonas Chorum: Reliable and efficient"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2023

Pros

It is a very reliable system that is being continuously improved. It connects seamlessly with the Best Western rewards system to enroll guests and retrieve rewards accounts. The process of creating a reservation is efficient and can be accomplished on one screen, except for entering credit card information.

Cons

The direct billing and creation of statements and invoices could be improved in order to be able to create statements with individually selected invoices instead of a date range. It would be beneficial to see the Do Not Rent flag on each reservation instead of guest profiles. Having a marker or status indicator on an individual reservation if guest is a returning guest or frequent guest.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186608/Jonas-Chorum/reviews/)

Popular comparisons

[Hostaway vs Jonas Chorum](https://www.capterra.com/compare/152433-186608/Hostaway-vs-Jonas-Chorum) 

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