# WatchGuard AuthPoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WatchGuard AuthPoint the right Authentication solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews --- WatchGuard AuthPoint 4.7 (104) [View alternatives](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WatchGuard AuthPoint Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews PF Paulo F System EInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It significantly improved our security posture through effective MFA, with minimal disruption to end users. While there are some limitations in customization and third-party integrations, the platform delivers strong value for secure identity management.“ June 3, 2025 DV Dan V IT Ops ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The only issue I have with wG AuthPoint is the fact you have to use AuthPoint multi factor authentication app and you cannot use a third-party app to set up a token on your phone.“ October 29, 2024 PF Paulo F System EInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “AuthPoint stands out for its seamless AD and cloud app integration, efficient push-based MFA, and intuitive mobile app.“ June 3, 2025 RM Randall M Technical Support and Implementation ServicesComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “In certain cases, some specific end users may experience issues receiving the push, even due to reasons unrelated to AuthPoint.“ August 29, 2024 RM Randall M Technical Support and Implementation ServicesComputer & Network Security, 11 - 50 employeesUsed the software for: 1-2 years. “The MFA integrates smoothly with the applications and services that clients typically use, providing an additional layer of security without complicating access for users, as the process is usually straightforward for end users due to the various available authentication options.“ August 29, 2024 MW Matt W Systems AdministratorOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “You get horrible reporting if any, limited third party integration, you can't even completely integrate with Azure for two-factor. “ May 7, 2024 TE Thomas E Admin sytème et réseauInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “We use t to secure connections to Watchguard Portal so that users don't have to use a password, i'ts secure and simple for them, much more as other solutions.“ November 5, 2024 NC Nicolas C IT consultantInformation Services, 51 - 200 employeesUsed the software for: Less than 6 months. “You should not oblige us to write something if there's nothing to write about!“ June 6, 2025 ## Showing most helpful reviews Showing 1-25 of 104 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael R. Network Security Engineer Computer & Network Security Used the software for: 2+ years ### "Great MFA and SSO authentication solutions" July 28, 2025 5.0 I am very satisfied with WatchGuard AuthPoint. I find setup and management of the AuthPoint solution fairly easy and well documented. Watchguard support is excellent for the solution. Diagnosing issue with logins is easy thanks to the audit logs. Pros Easy and secure access to management through Watchguard Cloud. Documentation for integration with products is available on Watchguard website. The AuthPoint app for the mobile device (Android and Mac) is secure and easy to use. The SSO portal for applications is easy to configure and very convenient for end-users. Cons The rare outages of the service which delays or prevents logins. AuthPoint app will not allow me to sort tokens or filter / search for tokens which is a burden when users have dozens on tokens. Switched from [Aladdin](https://www.capterra.com/p/10013812/Aladdin/) Quality of support from WatchGuard and easy of setup. Review Source Christian D. Network engineer Government Administration Used the software for: 1-2 years ### "one year utilizing Authpoint MFA on new phone." August 7, 2025 5.0 Out of all of the MFA apps Authpoint is the best and easiest. Being able to log on with a QR Code when machine is offline is a huge plus. Pros The ease to add the tokens to the app and labeling them. Also, being able to back up to the cloud is extremely convenient. Cons The lag when getting a token to prompt. Another con is that not all token can be added to the same app. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) security features and bundles. Especially since its able to be implemented on multiple applications Review Source BT Bert T. Director Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "It didn't work for long" August 13, 2024 1.0 It started out OK, but now it does not work. Pros Not much. It worked for a while but suddenly stopped allowing me to have access and returns to the login screeen Cons It stopped working for no reason and I can no longer access our VPN Review Source RM Ranjan M. IT Manager Media Production Used the software for: 2+ years ### "Auth point Feedback\_MFA" March 3, 2025 5.0 It's good enough while using in the data security platform. I have been using the Auth point for 5 years and it's good to use. It would better if there are any AI features involved in the watchguard cloud portal Pros Strong MFA activities, Fully Cloud management and quick support available from watchguard Cons Only depend on mobile device instead of email security, AI tools to configure & troubleshooting, Complicate while configure the authpoint Switched from [Localyser](https://www.capterra.com/p/177408/Localyser/) Because of the security features available in the Watchguard Review Source TC Timothy C. Senior System Engineer Information Technology and Services Used the software for: 2+ years ### "Authpoint a wonderful mfa solution" November 6, 2024 5.0 Push notification is slightly inconsistent. The other mfa mediums are consistent. Pros Mfa solution that can fit different products usage Cons At times, the notification doesn’t appear. Have to press the check for notification in the app for the prompt. Migration from phone to phone requires assistance by MSP Alternatives considered [Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/) Reason for choosing WatchGuard AuthPoint Got no way to implement Google Authenticator on watchguard firebox Review Source PB Patrick B. CEO Computer Software Used the software for: Less than 6 months ### "WatchGuard with AuthPoint is an easy to use security solution for smaller companies" January 20, 2025 4.0 In the past I had Cisco ASA appliances but for my needs the watchguard is much more easier to manage. Pros Easy to install and to manage. It works as expected. Cons My wish is to integrate this functionality into the appliance. The appliance is reachable from external network and it should be possible to manage it without the cloud interaction. Switched from [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Cisco has no new easy to manage security VPN solution. Review Source PF Paulo F. System E Information Technology and Services Used the software for: 1-2 years ### "Reliable and User-Friendly MFA Solution with Strong Integration Capabilities" June 3, 2025 4.0 Overall, my experience with WatchGuard AuthPoint has been positive. The solution is reliable, easy to deploy, and integrates well with existing infrastructure. It significantly improved our security posture through effective MFA, with minimal disruption to end users. While there are some limitations in customization and third-party integrations, the platform delivers strong value for secure identity management. Pros AuthPoint stands out for its seamless AD and cloud app integration, efficient push-based MFA, and intuitive mobile app. Centralized access management enhances security and user adoption is quick. Cons Limited customization in user portal and occasional delays in push notifications. Integration with some third-party apps can require manual configuration. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing WatchGuard AuthPoint I did not choose, i implement both solutions Review Source KF Kevin F. IT Support Plastics Used the software for: 2+ years ### "Excellent way to secure you VPN using MFA" August 1, 2025 5.0 Very good quality and service provided. Setup can be a little complicated but there are step by step guides available on the Watchguard website. Pros Provides secure VPN access using a MFA token. Can be centrally managed via the Watchguard online portal. Cons No ability for an end user to reset their Token if they lock themselves out. Must use Watchguard AuthPoint App, cannot be used via MS or Google MFA apps Review Source IG Igor G. CEO Consumer Services Used the software for: 2+ years ### "Authpoint Secures our Clients" June 3, 2025 5.0 Easy to setup and use with our clients. The clients feel safer with mfa sign ins. And of course it works perfect with a watchguard Firewall. Pros Authpoint is easy to setup and use. The users really easy uses it with their smartphones because the authpoint app is really good. Cons Right now we dont have any Cons. Maybe they will come later. The system has only been down one time in three years. Review Source SK Steven K. IT Director Food Production Used the software for: 6-12 months ### "Authpoint gets the job done" June 3, 2025 5.0 Overall it has been very good, few pain points at all and it has helped us strengthen our security posture. Pros There was a lot of available documentation related to the set up process that made it so easy to get set up, when I had any questions, support was very easy to reach out to and solve my problems. Cons It can be confusing for some users to use, if they are not familiar with MFA, and the app permissions on android can cause problems that I have seen for a select user, otherwise it's very robust. Review Source MB Martin B. IT Manager Insurance Used the software for: 6-12 months ### "Great product for multifactor authentication" June 16, 2023 5.0 Pros Easy to implementPriceSupportEasy to useSecure Cons The activity logs could be improved. Would like to see a bit more detail. Alternatives considered [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reason for choosing WatchGuard AuthPoint It was easier to integrate with our infrastructure. Review Source TE Thomas E. Admin sytème et réseau Information Technology and Services Used the software for: 1-2 years ### "So simple and secure" November 5, 2024 5.0 We use t to secure connections to Watchguard Portal so that users don't have to use a password, i'ts secure and simple for them, much more as other solutions. Pros THe solution is easy to deploy and very secure. Its's almost completly linked with Fireboxes, so that user don't see that it's an external program. Cons Some users don't like to have a buisness app on their own phone Review Source RM Randall M. Technical Support and Implementation Services Computer & Network Security Used the software for: 1-2 years ### "WatchGuard AuthPoint MFA" August 29, 2024 5.0 The overall experience with AuthPoint has been quite positive. The tool significantly enhances the security of our clients, providing peace of mind regarding the protection of our resources. It offers various methods to authenticate users and provides granularity for controlling the configuration. It’s a solution I would recommend to other companies looking to improve their security posture without adding unnecessary complexity to the authentication process. Pros I believe AuthPoint is a good tool with a not-so-complex implementation and very intuitive to use. The MFA integrates smoothly with the applications and services that clients typically use, providing an additional layer of security without complicating access for users, as the process is usually straightforward for end users due to the various available authentication options. Cons Sometimes push notifications can take a bit longer than desired to arrive. This is not always a problem with the tool itself, as there are other factors that can influence this response time or how users receive them. In certain cases, some specific end users may experience issues receiving the push, even due to reasons unrelated to AuthPoint. Additionally, while AuthPoint integrations with other vendors are generally straightforward, some may encounter issues, especially with older platforms. Review Source DH David H. Manager of IT Government Administration Used the software for: 6-12 months ### "AuthPoint - Works well " September 19, 2024 5.0 It was a bit involved to get setup. but it is well worth the time. Once it is in place I do not have to administer anything else for the users. Pros I like the single sign-on that integrates with our Active Directory passwords are managed by our Policy Cons If a user changes phone you may have to reissues a a token, but it is very easily done Review Source NS Nikki S. IS Specialist Law Practice Used the software for: 2+ years ### "Simple to use and administrate" July 22, 2024 5.0 Pros It is simple to set up, use and administrate to other users. I can count on it to work and in the few instances where working with end users where it stopped working, a simple reboot always kicks it back into gear. I feel like my logins are safe with WatchGuard Authpoing Cons Initially, upon setting up the app, some end users are confused by the moving line but once explained it is no problem. Review Source SS Stefanos S. Head of IT Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Authpoint is the way to go!" March 8, 2024 5.0 Watchguard Authpoint has given us the much needed boost to get our security to the desired level. Especially when the pandemic started and we had a large amount of remote workers that connected over SSL VPN, Authpoint made this happen securely and without compromising our security. We were lucky to have implemented Authpoint just in time when we massively needed it! Pros Oure remote workers can securely connect using MFA. The online tokens make this secure, and not possible to duplicate/copy the tokens. Approving SSL VPN connections via Authpoint Mobile is ultra fast! Cons We are missing the ability to force all users to change their Authpoint password every xx days. We are also missing the possibility to define a policy to enforce the minimum required password complexity. Reason for choosing WatchGuard AuthPoint We have a pair of Watchguard Fireboxes, so opting for Authpoint is THE way to go, as they work perfectly together! Review Source JC James C. Analyst Information Services Used the software for: Less than 6 months ### "Authpoint MFA usage" May 2, 2024 4.0 Pros Authpoint was easy to setup, the app was very simple for the users to get to grips with. Cons I found the admin interface a little cumbersome having to switch between companies but this was a minor issue. Review Source TR Tammy R. Office Manager Accounting Used the software for: 6-12 months ### "Watchguard for safer computers" May 13, 2024 5.0 Watchguard is an easy to use and reliable form or 2 factor authentication. When you have sensitive data to care for, Watchguard is a great option. Pros I like that firm can feel confident that only the person assigned that device is allowed to access that device, even if their password is compromised. Cons There is nothing that I do not like about Watchguard. It is easy to use and very reliable. Review Source RC Randall C. Sr. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Great product to keep you secure." November 7, 2023 5.0 Pros The various methods we have with Authpoint for authenticating make it very easy to deploy for our clients. Once it is up and working, you pretty much can count on it to work. Cons Implementation can be difficult at times based on how complex your firewall configuration is setup. Reason for choosing WatchGuard AuthPoint It was easier to integrate with our firewall for the VPN users. Review Source MA Mehmet A. Draftsman Civil Engineering Used the software for: 2+ years ### "AuthPoint MFA and LogonApp" March 8, 2024 4.0 We use it for PC login and VPN connection. It provides the highest level of protection with the necessary security measures taken. Pros Being able to log in with just the notification confirmation after entering the password provides great convenience. Cons When there is a problem accessing the global system, even turning on the computer becomes difficult. Review Source EM ERICK M. IT AND NETWORK SPECIALIST Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "2FA AND WATCHGUARD FOR US" January 23, 2024 4.0 I really like it. Though getting it complete is a bit of a challenge Pros I like the look of the App. I really like the way a push notification can be asked for. I have the control to revoke or re authenticate tokens. If I need to block a user device, it is just a couple of clicks and done. Two of our users do not have cellphones and it was good to know that I can use security fobs to implement watchguard 2FA for them Cons Setup was really tricky and convoluted. I had to ask another co-worker that had previously implemented it at another site for help. User setup was not intuitive. Reason for choosing WatchGuard AuthPoint We are using a WG router for VPN connections. Review Source FM Francesco M. Engineer Financial Services Used the software for: 2+ years ### "AuthPoint MFA: easy and safe" August 31, 2023 5.0 Pros Ease of installation and configuration. Ease of use for the end user Cons For access to the cloud console I would have expected an MFA Review Source HA Harun A. Topograpical Engineer Civil Engineering Used the software for: 2+ years ### "AuthPoint MFA Easyful" September 23, 2023 5.0 Pros Easy login, automatic push notification when you enter your password is very useful. Cons sometimes it doesn't work properly. It is necessary to connect to the internet. Review Source TY Thomas Y. Senior IT Technician Outsourcing/Offshoring Used the software for: 2+ years ### "Review on mostly CLIENT usage of Authpoint" June 5, 2023 5.0 4 out of 5 starts. Mostly great, especially after it is setup. Pros Once it is setup it is very easy to use, even very non technical clients use it on a daily basis Cons the initial setup is sometimes a pain, the user creation can be off by one letter in AD, and the only way to know is if you go into admin logs on Authpoint to find out Reason for choosing WatchGuard AuthPoint We sell WG products so it wasn't much of a hard decision. Review Source SM Satnam M. System Admin Financial Services Used the software for: 6-12 months ### "Nice Product to use for MFA" April 22, 2024 5.0 Pros Integration with Watchguard Firewall. Ease to use Mobile Approve included. Cons SSO Functionality of getting integrated with O365 Review Source Similar Products Featured ## Related categories [Authentication](https://www.capterra.com/authentication-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.