# Intuit Field Service Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Intuit Field Service Management Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/186363/Intuit-Field-Service-Management-ES

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# 

 Intuit Field Service Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Intuit Field Service Management

## What is Intuit Field Service Management?

Intuit FSM ES (Save Up to 50%) is an end-to-end field service management software that can grow with your business. It provides all the tools your business needs, yet is easy to use. You can organize your books, manage inventory, track sales, and even run payroll at the fraction of the cost. With QuickBooks Enterprise, you save thousands of dollars a year vs. comparable solutions. Powerful & flexible, it also comes in editions designed to fit your specific industry. Take a free test drive today.

## What is Intuit Field Service Management used for?

[Work Order](https://www.capterra.com/work-order-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Intuit Field Service Management

2.8 (6)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$35

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (6)

Ease Of Use

4.6 (1,380)

Value For Money

2.6 (5)

Value For Money

4.4 (1,184)

Customer Service

2.3 (3)

Customer Service

4.6 (1,333)

## Intuit Field Service Management alternatives

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

[4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Starting price

$49.00

Per User, Per Month

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting price

$100.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Dispatch Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Recurring Appointments

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule repeating appointments based on a duration of time

Routing

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Self Service Portal

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Service History

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Intuit Field Service Management 36 features

Integrate with a third-party accounting system

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Swipe a credit card or manually process payments while with the customer in the field

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Generate quotes or estimates for customers

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Create, manage and track all task activities and progression

Oversee technicians and track their assigned work orders

Measure and track time including hours worked and paid time off (PTO)

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

2.3 (6)

2.3

Based on 6 reviews

## Pricing

Value for money

2.6 (5)

Free Trial

Basic

$35.00

Per User,Per Month

Value for money

2.6 (5)

2.6

Based on 5 reviews

## Integrations

[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.3 (3)

2.3

Based on 3 reviews

## User reviews

Overall rating

2.8

Based on 6 reviews

Filter by rating

5(1)

4(0)

3(3)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AH

Amanda H.

Office Manager

Environmental Services

### "Not helpful"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 22, 2021

I would not use this product again. It's super confusing on what your paying for. There are multiple people involved and noone wants to help. THey pass it along to QB and then QB says it's not them. SO much time is wasted trying to understand what is not working on the IFSM end.

Pros

In the beginning support was available.

Cons

Syncing issues, duplicate customers, duplicate payments and no answers from support.

Reasons for choosing Intuit Field Service Management

What I was told was NOT what I received.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Taylor B.

Administrative Assistant

Information Technology and Services

### "Field Service Review - KBS"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 24, 2021

Overall our experience has been positive, as far as customization and minimal issues with the product.

Pros

We liked that it was customizable for what we needed it for and that we were able to add maintenance agreements that were easily visable.

Cons

The look of Field Service is outdate, and we would like the option to be able to clearly schedule installations and a more modern GPS capability to see our technicians. These features are some what available just not as modern as we would have liked.

Reasons for choosing Intuit Field Service Management

We used Field Service for year but ultimately decided to switch to a new product, we still keep field serivce however because we have years worth of information in the application that we cannot lose. There are features of Field Service we loved like the customization of it for what we needed it for, so if the overall look does not bother you, I think that it would be perfect for other companies to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DJ

Danielle J.

manager

Facilities Services

### "Not great"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

October 21, 2020

We ended up switching to Service Fusion so that we could have additional features and upgrades.

Pros

It is very basic, it follows a tab-type process.

Cons

Nothing ever changes. There are no updates. If you need help, support is very hard to get ahold of. You pay by the user license.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael S.

Office Manager

Professional Training & Coaching

### "Connections"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2020

It was a big installation and training process. Ot took a little while to be up and running efficiently

Pros

Intuit enables us to keep connected. The consultants in the field the different department heads. Also invoicing is also connected.

Cons

Nothing I can think of. It works very well. Enables us to keep better control over consultants who are most6out of of6.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SV

shirley v.

Vice President, CFO

Construction

### "I Hate this program"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

August 6, 2019

I can see no benefit as far as Quickbooks goes. Everything in QB is a mess. How can I clean this mess up. Do you people have a solution to my accounting problem?

Pros

1\. Scheduling the guys and they can see w/o on phones. 2. Charging the clients on site.

Cons

We've had this program for over 4 years and our Quickbooks is a mess. Does not synchronize well. When we try to enter checks on QB for deposits, the invoice does not always show up over 3/4 of the time. I looked at QB the other day and there are so many A/P open and I know it is not true. This is after 4 years of use. Imagine how sad I am that I choose this program for my office people.

Reasons for choosing Intuit Field Service Management

I choose IFS when I researched software and thought this would be the best because it supposedly integrated with QB. I now see that I was wrong.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 8, 2019

Hi there, Shirley. As a company executive, the last thing you should have to worry about is having an inaccurate A/P account. You may wish to consider contacting one of our QuickBooks certified accountants, known as ProAdvisors, to assist with resolving any discrepancies in your file. The following link provides a list of available ProAdvisors in your area: https://quickbooks.intuit.com/find-an-accountant/ Thank you for taking the time to share your thoughts on the program. David, the QuickBooks Team

AU

Anonymous User

Service Technician

Food & Beverages

### "Yikes"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

October 6, 2018

Pros

It’s technically a field service management tool.

Cons

Everything. It’s poorly implemented, way overpriced, and just crusty. Features are fewer and less helpful across the board versus even the worst standalone FSM software I tried in our search.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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