# Pilot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Pilot Software - reviews, pricing plans, popular comparisons to other Bookkeeper products and more. Source: https://www.capterra.com/p/186313/Pilot --- # Pilot Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pilot ## What is Pilot? Pilot: One team for all your accounting needs. Pilot is the largest startup and small business focused accounting firm in the US. Our team of 250+ US-based accountants, fractional CFOs, and tax specialists are dedicated to building a strong finance foundation for your business. ## What is Pilot used for? [Bookkeeper](https://www.capterra.com/bookkeeper-software/)[Accounting](https://www.capterra.com/accounting-software/)[Corporate Tax](https://www.capterra.com/corporate-tax-software/) Overall rating Based on 29 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $199 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pilot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pilot.com/&name=Pilot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pilot 4.9 (29) VS. [4.7 (3,578)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price $800 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (29) Ease Of Use 4.5 (7,619) Value For Money 4.5 (26) Value For Money 4.6 (6,536) Customer Service 4.9 (29) Customer Service 4.6 (6,240) ## Pilot alternatives [4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (401)](https://www.capterra.com/p/184673/Melio/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [4.5 (20,610)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Starting price $2210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [View all alternatives](https://www.capterra.com/p/186313/Pilot/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location For Small Businesses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Designed for small businesses Mobile Access 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Remote Access/Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Pilot 11 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Reminders sent via email Designed for small businesses Access software remotely via mobile devices Receive data and information in real time Active reporting of data and metrics Access work applications remotely, for when working away from the office and/or traveling Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.7 (29) 4.7 Based on 29 reviews ## Pricing Value for money 4.5 (26) [View pricing plan details](https://www.capterra.com/p/186313/Pilot/pricing/) Essentials $199.00 Flat Rate,Per Month It includes: - Real-time visibility into your finances - Monthly P&L and balance sheet based on your bank and credit card activity - Year-end package for your tax preparer - Support from your dedicated US-based bookkeeping team in-app and over email Core $599.00 Flat Rate,Per Month It includes: - Real-time visibility into your finances - Monthly P&L and balance sheet enriched with data from all your tools and systems - Faster monthly close with reports delivered on the 10th business day - Year-end package for your own tax preparer - Support from your dedicated US-based bookkeeping team in-app, email and over the phone Value for money 4.5 (26) 4.5 Based on 26 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (29) 4.9 Based on 29 reviews ## User reviews Overall rating 4.9 Based on 29 reviews Filter by rating 5(26) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Ben D. Owner Marketing and Advertising ### "The switch to Pilot has been a game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 Pilot is handling our monthly books and preparing our payroll every other week. Their system is amazing and the best I've experienced. They are incredibly organized and it's been a very smooth transition. Their rates are also fair! Pros Their team is amazing. Every human we've interacted with has been professional, knowledgable, and gone above and beyond to ensure a smooth onboarding. Cons None so far! Initially their process felt more geared to SaaS businesses, but they are able to support professional services just as well. Switched from [Bookkeeper360](https://www.capterra.com/p/215737/Bookkeeper360/) They raised our rates and could not support the level of detail we needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alyson G. Head of Finance Defense & Space ### "Pilot.com review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 3, 2025 Pilot.com is somewhat pricey but it seems like there are pretty good CPAs that help close the books each month. Sometimes we need them to update and change our books and they are responsive and do so. Pros Asks a lot of questions, has an easy-to-use platform Cons Wish we could speak directly to the CPAs to ensure that our books are correct Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Max A. Business Operations Information Technology and Services ### "I would recommend giving Pilot a try! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 5, 2025 Wonderful experience. Easy to work with, great tech product. Pros Easy to use, very knowledgable, fast to respond with any issues that we have. Books look great every month and they always ask intelligent questions when they are unsure about things. Cons Nothing really! Could use more hands on tax advice occasionally, and they don't cover canada. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sarah B. COO Human Resources ### "Great, flexible bookkeeping service for small businesses or startups" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 It's been a great experience, from them doing our "back books" from 8 or 9 months, and then ongoing monthly books. The portal is so useful and easy to navigate, and I always appreciate when they reach out with questions or clarifications. I think Pilot is a great service for small businesses or startups. Pros I love the hands-on service, but also that they only get in touch when they need to. Cons We had some team change-ups, but we have now settled in well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Eric M. Analyst Information Technology and Services ### "Effortless integration, allowing me to forget about my books until they're prepared for me." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2024 Pros The primary advantage is how seamlessly it integrates with our existing tools. Pilot connects directly to our Quickbooks system and essentially handles everything from that point on. They've also been exceptionally vigilant in identifying and bringing attention to any issues that require addressing, some of which turned out to be quite significant and had previously gone unnoticed by us. Cons The main challenge we've encountered is that one of our service providers requires a personal SSN for accountant access, which isn't compatible with Pilot's system. This is a minor inconvenience, though; we simply upload the statement manually once a month when Pilot sends a notification reminding us it's time to do so. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 8, 2024 Thanks for the kind words, Eric! Grateful to have you as a customer. WB Will B. COO Real Estate ### "Great platform for early stage companies - highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2024 Pilot has been a terrific partner from start to finish. The onboarding and bookkeeping experience have so far delivered above expectations, I'm loving their online portal, which is easy to navigate and presents our financials in a useful way - far better than pulling reports directly within QuickBooks. Pros The consultative sales process made me confident in choosing Pilot for our accounting & tax needs, the onboarding process was smooth, and their online portal is eye pleasing, easy to use, and makes collaborating with our dedicated bookkeeper seamless. Cons So far, I don't see any negatives in the platform. Pricing is transparent but scales with company size and transaction volume, so I'm interested to see where we land as we grow, but for now it's a great value for the services we receive. Alternatives considered [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) Reasons for choosing Pilot Consultative sales experience, pricing, attractiveness of online platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Josh K. CEO Computer Software ### "Easy Onboarding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2024 It has been great to work with and they are very helpful. Pros They manage everything seamlessly and transparently so I can focus on building my business. Cons I wish there was more of a task management, workflow in the dashboard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Eldrick M. CEO Medical Devices ### "Accounting for a SBIR / Med Device Company " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2024 Pilot is very professional and responsive. Pros Pilot had a very knowledgable sales team, \[sensitive content hidden\] is responsive, and their system is well built around Quickbooks, making your reports and books standard and portable. Question portal is great and captures what small startups need. Cons Want more insight into what expenses are flowing into what categories from the portal itself, rather than having to rummage around Quickbooks. Switched from [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) Had to make switch due to need for accrual based accounting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC Victor C. Front office Manager Hospitality ### "Life made easy with pilot " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 22, 2022 We mainly work with the system in food and beverage department to track income versus expense. Stock is accurately tallied, expenses, sales all are deducted in one go giving us a solid plan on what to do next in terms of the company Goals. Pros The income and expenses comparison is the most impactful as it determines the benchmark for the next marketing target. We have as well managed to integrate it with semper reservations for easy flow of revenue. Cons Everything seems to be working well with pilot. Switched from [Semper](https://www.capterra.com/p/164816/Hospitality-Software/) Semper is slow and outdated. Revenue generation takes surmountable time to generate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Telecommunications ### "Nearly great" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 26, 2022 Pros The book keepers are Pilot are quite good (even though it's "AI" much of the real work still needs people). They are generally fast to respond and correct errors. The interface is email + relatively simple webUI that makes managing exceptions pretty easy, books are generally delivered on time. Cons Customer support outside of book keeping is terrible. I tried to get pilot to also handle the company tax return, after 6 weeks of unresponsive email and repeatedly being sent questionnaires asking the same information, I gave up and used a regular accountant that was cheaper, faster, and more responsive. Pilot charges a premium, but offers far below average customer support for tax filing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186313/Pilot/reviews/) Popular comparisons [QuickBooks Online vs Pilot](https://www.capterra.com/compare/186313-190778/Pilot-vs-QuickBooks-Online)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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