# Guusto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Guusto Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more. Source: https://www.capterra.com/p/186209/Guusto --- # Guusto Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guusto ## What is Guusto? Guusto is a cloud and mobile-based employee recognition platform that helps organizations boost engagement, improve retention, and enhance performance across every team. Recognition can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing communication tools with no login required. Programs can start small and expand as the organization grows. Smart nudges, program insights, and first-line reward approvals make recognition effortless for managers. Every recognition sent helps support the One Drop Foundation, creating a meaningful impact for employees and communities while building a culture of appreciation. ## What is Guusto used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 3,641 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Pros & cons Streamlined and intuitive platform Fostering workplace appreciation culture Cumbersome account and login process Starting price $150 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Customer Loyalty / 2025 - Employee Recognition / 2025 Our "Best of" badge program showcases products with the highest ratings... - Customer Loyalty / 2026 - Employee Recognition / 2026 Our "Best of" badge program showcases products with the highest ratings... - Customer Loyalty / 2026 - Employee Recognition / 2026 ## Guusto alternatives [4.8 (2,159)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (4,848)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,181)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (214)](https://www.capterra.com/p/156177/WorkTango/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/186209/Guusto/alternatives/) ## FAQs about Guusto Overview ### What problems does Guusto solve? Guusto solves slow, impersonal employee recognition by giving managers, HR teams, and frontline leaders a fast way to send personalized rewards, celebrate milestones, and run incentives across remote or hybrid teams. It replaces manual gift buying, shipping hassles, and one-size-fits-all rewards with instant digital delivery, employee choice, and visible peer recognition. Answer based on 1877 reviews Overview ### Which roles and teams benefit most from Guusto? Guusto benefits managers, supervisors, and directors who run employee recognition and morale programs across teams. Sales, account, insurance, and mortgage professionals use it to reward performance and strengthen client-facing cultures, while operations leaders, administrators, and executives support engagement, retention, and consistent appreciation workflows across distributed organizations. Answer based on 3614 reviews Overview ### What company size and industries is Guusto built for? Guusto is built mainly for small businesses, which make up 44% of reviewers, and it sees its strongest adoption in insurance at 13%. It also serves midsize companies at 29% and enterprises at 27%, with common use in financial services at 9% and hospital and health care at 6%. Answer based on 3614 reviews Features and Usability ### What are the key features of Guusto? Guusto includes core employee recognition features like peer-to-peer recognition, manager-to-employee recognition, and employee reward programs. Its most discussed differentiators are digital gift card management, flexible redemption across many retailers, eCards with custom messages, rewards tracking, and customizable branding for gift emails and landing pages. Answer based on 1832 reviews Pricing ### How much does it cost and what fees or limitations are included? Guusto starts at $150/month for the Lite plan, while Essential costs 4.8/user/month with a $200 monthly minimum and Premium 6/user/month with a $500 minimum. A free trial is available. Reviewers cite lower postage and admin costs, but some mention pricier renewals, limited free-plan features, and prepaid Visa transfer fees. Answer based on 192 reviews Integrations ### Which third-party tools and platforms does Guusto integrate with? Guusto integrates with Samsung Pay and connects natively to Microsoft Teams, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, ADP Next Gen HCM, Dayforce HCM, and Okta. It also supports over 20 integrations across HR, identity, and workplace productivity platforms. Answer based on 42 reviews Getting Started and Support ### How easy is it to onboard and train a team on Guusto? Guusto is generally quick to onboard for managers, employees, and other nontechnical users because the interface is easy to learn with minimal training. Training is available through live online sessions, webinars, documentation, and videos. Admins or first-time users exploring setup, redemption, or reporting may need brief tutorials and a short adjustment period. Answer based on 26 reviews Getting Started and Support ### What customer support options does Guusto offer, and how do users rate the experience? Guusto offers email/help desk, chat, a knowledge base, and FAQ/forum resources. Users generally describe support as quick, helpful, and personal, with fast follow-up and clear issue resolution. A few mention occasional glitches, slower responsiveness at times, or wanting easier access during off-hours, but overall experiences are positive. Answer based on 373 reviews Security ### How does Guusto handle data security and access control? Guusto uses secure login, Google sign-in, email or code-based verification, and multi-factor authentication to protect accounts and rewards. Reviewers also mention secure electronic gift delivery, privacy-friendly sending without recipient personal details, and protected reward balances. Some users find repeated authentication, password resets, and app login limitations cumbersome. Answer based on 75 reviews ## Who uses Guusto? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 496 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 496 reviews Administrative 21% Administrative 21% Customer Services & Support 16% Health & Medical 12% Sales & Business Development 10% Others 42% Top industries Based on 496 reviews Insurance 31% Hospital & Health Care 26% Health, Wellness and Fitness 17% Hospitality 14% Other 12% ## Pros and Cons Streamlined and intuitive platform 99% positive reviews out of 859 Most reviewers describe ease of use as a key benefit, highlighting straightforward navigation and minimal administrative effort. Zannatul N innovation catalyst, 51 - 200 employees. "The platform streamlines the entire process, making it easy to acknowledge hard work without the usual administrative burden." Cumbersome account and login process 58% negative reviews out of 135 Some users report account and login steps are confusing, with frequent verifications, password issues, and inconsistent mobile access. Eric H Manager, 501 - 1,000 employees. "The only thing I do not care for is when I log in and check the remember this device in the future box, it never does." Fostering workplace appreciation culture 100% positive reviews out of 215 Most users report appreciation features help boost morale, motivate teams, and encourage timely, meaningful recognition. Margaret M Chief People and Experience Officer, 201 - 500 employees. "This consistency in recognition fosters a strong sense of inclusion and appreciation across our entire team, enhancing employee morale and engagement." Comprehensive real-time recognition tools 99% positive reviews out of 183 Most reviewers find recognition tools enable instant, personalized acknowledgment, supporting consistent engagement and positive workplace culture. Janice C Insurance Advisor, 1,001 - 5,000 employees. "It allows for instant recognition and praise of colleagues in your own words and you can personalize each Guusto recognition." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Rewards Catalog 4.8 (1,864) 67.06% of 1864 reviewers that rated this feature as important or highly important You get access to a broad catalog with many merchants, letting you pick rewards that fit your needs. Reviewers indicate the extensive selection boosts satisfaction, supports diverse preferences, and allows splitting or combining rewards, though some want even more general options. eCards 4.8 (1,784) 64.80% of 1784 reviewers that rated this feature as important or highly important It gives you instant, digital recognition that’s convenient and eco-friendly. Users think eCards are easy to redeem, customizable, and eliminate worries about losing physical cards. Many appreciate the quick delivery, broad vendor choices, and the ability to attach personal notes. Employee Reward Programs 4.9 (1,783) 75.55% of 1783 reviewers that rated this feature as important or highly important Guusto offers you flexible and personalized reward options, letting you choose from a wide variety of gift cards, experiences, or donations. Reviewers appreciate the meaningful recognition, easy redemption, and the ability to combine rewards for more valuable purchases. Manager-to-Employee Recognition 4.9 (1,738) 66.86% of 1738 reviewers that rated this feature as important or highly important With this capability, managers can easily recognize and reward employees instantly, even outside formal bonus cycles. Some reviewers find it boosts morale, fosters teamwork, and makes appreciation feel personal and timely, especially in remote or cross-department contexts. Peer-to-Peer Recognition 4.8 (1,588) 61.96% of 1588 reviewers that rated this feature as important or highly important Guusto helps you recognize colleagues in real time, fostering teamwork and a positive culture. Reviewers appreciate the platform’s encouragement of peer appreciation, easy nomination process, and the ability to send personalized messages or rewards across teams. Recognition Tracking 4.8 (1,565) 61.34% of 1565 reviewers that rated this feature as important or highly important Track accrued recognition and rewards at an individual employee level Guusto 40 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Manage and monitor spending to align with the financial constraints or goals Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view A report showing what actions customers perform Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements It gives you instant, digital recognition that’s convenient and eco-friendly. Users think eCards are easy to redeem, customizable, and eliminate worries about losing physical cards. Many appreciate the quick delivery, broad vendor choices, and the ability to attach personal notes. Guusto offers you flexible and personalized reward options, letting you choose from a wide variety of gift cards, experiences, or donations. Reviewers appreciate the meaningful recognition, easy redemption, and the ability to combine rewards for more valuable purchases. Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Allows employees to set and manage work or career related goals Boards that use custom metrics to show how leading performers compare to other individuals/teams Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases With this capability, managers can easily recognize and reward employees instantly, even outside formal bonus cycles. Some reviewers find it boosts morale, fosters teamwork, and makes appreciation feel personal and timely, especially in remote or cross-department contexts. Online gateway through which members can access/update personal information Access software remotely via mobile devices Manage and support multiple languages Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Guusto helps you recognize colleagues in real time, fostering teamwork and a positive culture. Reviewers appreciate the platform’s encouragement of peer appreciation, easy nomination process, and the ability to send personalized messages or rewards across teams. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track accrued recognition and rewards at an individual employee level Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data You get access to a broad catalog with many merchants, letting you pick rewards that fit your needs. Reviewers indicate the extensive selection boosts satisfaction, supports diverse preferences, and allows splitting or combining rewards, though some want even more general options. Strategize and implement rewards for returning customers, employees and other members Allow users to access multiple services after entering their login credentials once Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Set up connections to third-party platforms to improve business processes Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. Features 4.9 (3,641) 4.9 Based on 3,641 reviews ## Pricing Value for money 4.9 (3268) Free Trial [View pricing plan details](https://www.capterra.com/p/186209/Guusto/pricing/) Lite $150.00 Flat Rate,Per Month It includes: - Send Rewards (Email, SMS) - Offline Print and QR Codes - 100+ Merchant Options - Mobile App - Multiple Languages - Automate Milestones and Birthdays - Bulk Rewards - Schedule Rewards - Prepaid Mastercard - Cancel Unclaimed Rewards - Automate Claim Periods - Custom Branding - Reports and Analytics - Non-Monetary Recognition Essential $4.80 Per User,Per Month It includes: - Up to 5 workspaces - HRIS integrations - Real-Time Social Feeds - Leaderboards - Automate Random Draws - Route to Manager for Delivery - Charity Donation - Manager Insights - Direct - Amazon Gift Cards Premium $6.00 Per User,Per Month It includes: - Single sign-on (SSO) - Unlimited Workspaces - Microsoft Teams Integration - Sharepoint Integration - TV / Kiosk Display - Global Rewards - Custom Reports - Dedicated Account Manager - Outlook Integration - Budget Automation - Approvals - Manager Insights - Indirect - Custom Data Fields - Custom Rewards - Swag Program - Custom Report Automation - Enhanced Budget Controls - API Value for money 4.9 (3,268) 4.9 Based on 3,268 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (3327) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (3,327) 4.9 Based on 3,327 reviews ## User reviews Overall rating 4.9 Based on 3,641 reviews Filter by rating 5(3437) 4(194) 3(8) 2(1) 1(1) Mentioned topic Sorted by most recent DS Darshit S. Food Service Attendant Hospitality ### " Easy and Rewarding Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 10, 2026 Overall, my experience with Guusto was very positive. The platform was easy to use, the redemption process was straightforward, and I appreciated the flexibility in choosing how to use the reward. Everything worked smoothly, and I found it to be a convenient and enjoyable experience. Pros I liked that Guusto focuses on recognition and appreciation. It’s a simple way to make people feel valued, and I think that aligns well with creating positive experiences for both employees and customers. Cons I didn’t have any major issues with it. If I had to choose something, it took me a little time initially to understand all the redemption options, but once I became familiar with the platform, it was easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Bobby G. Commercial Insurance Broker Insurance ### "10/10 User Interface, and highly recommend! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 10/10 experience every time. Been using it for years and always love how easy it is to use and redeem, can even combine multiple cards and rewards to one vendor. Pros Amazing user interface, and the options are amazing for employee's to redeem. Very easy to use, customer support is always instant and over the course of a few years never once had any bugs or issues. HIGHLY recommend. Cons More vendors is always a plus, having the option to have more hotels and travel vendors will be great personally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Latoya J. Housekeeping Hospitality ### "Survy for employment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 10, 2026 Great the instructions was on point and it guided me through it that’s what makes it great no hassle Pros I liked most was it was Easy to set up. and I got my gift card sent to my phone and I can tap it at the store Cons Nothing yet I think everything was great and I don’t have any problems yet but if I do I’ll. Send you a message. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Robert S. Wheelchairs Airlines/Aviation ### "I like answer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 I extremely agree terms conditions I like reading the answers reading the questions and terms and conditions now Pros I like the website it was a a lot of fun doing questions and answers reading questions and articles about gusto now Cons I like questions and articles fantastic reviews and all questions I have answered I like them a lot ect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kayla S. Labourer Construction ### "New to guusto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 There's tons of gift cards and I think it's so cool that you can send someone a gift. Overall, been great so far. Pros It's quick and easy to see your funds. And it's great how many gift card options there are. Way more than I expected. Cons It took me a little bit to figure out how to redeem the gift cards. But I totally figured it out and now it's super easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michelle B. Human Resources Coordinator Airlines/Aviation ### "I Love Guusto!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 I have had all great experiences each time I was given some Guusto funds. I was given soem for Starbucks and 2 more times where I got to choose my own vender. Pros What I like most about Guusto is that there are so many vendors to choose from and it is easy to use. Cons What I dislike is if you receive Guusto funds from a specific vendor, you do not have the option to change vendors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jae L. Project Engineer Mechanical or Industrial Engineering ### "Great, simple, rewards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 10, 2026 I got an email from HR saying i received something on guusto so I just made an account, and then redeemed. Pros Simple and easy to use, friendly interface without clutter or noise. Additionally, it's for rewards! Cons There's not many features to begin with, which actually is a pro and not a con. Not much, if any at all, to dislike. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ramanveer S. Baker Accounting ### "Very good and very nice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 10, 2026 My overall experience with Guusto has been very positive. It’s simple to use, and it makes sending and receiving recognition quick and convenient. The platform helps build a positive work culture by making appreciation more consistent and visible. Overall, it’s an effective tool for improving employee engagement and morale. Pros The number of Merchants available on the platform is the best i love it very easy to use and very convenient Cons For Guusto, one thing I’d say is that as a user, it can sometimes feel limited in customization for larger or more complex reward programs, especially when companies want very detailed reporting or deeper integrations with existing HR systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tejmeen S. Insurance Advisor Insurance ### "I love Guusto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 Pros Great! Quick and easy. Also I was able to send it to my brother and husband easily and quickly. So I love it Cons Less merchant options. I wish we had more options and the login process was easy. Hopefully we get other gas stations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ID Ian D. Teacher Leader Education Management ### "Guusto is great!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 9, 2026 Pros There are many vendor options, which gives me a lot of flexibility for redemption. I like how I'm not forced to use one vendor. Cons Logging into my account has, historically, been the biggest pain point when using Guusto. However, this has improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/186209/Guusto/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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