# Guusto Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Guusto Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more.

Source: https://www.capterra.com/p/186209/Guusto

---

# 

 Guusto Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Guusto

## What is Guusto?

Guusto is a cloud and mobile-based employee recognition platform that helps organizations boost engagement, improve retention, and enhance performance across every team. Recognition can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing communication tools with no login required. Programs can start small and expand as the organization grows. Smart nudges, program insights, and first-line reward approvals make recognition effortless for managers. Every recognition sent helps support the One Drop Foundation, creating a meaningful impact for employees and communities while building a culture of appreciation.

## What is Guusto used for?

[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Overall rating

Based on 3,429 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Pros & cons

Comprehensive employee appreciation platform

Streamlined peer and manager recognition

Cumbersome account and login process

Starting price

$150

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Guusto alternatives

Highest Rated

[4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/186209/Guusto/alternatives/)

## Who uses Guusto?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive employee appreciation platform

100% positive reviews out of 174

Most reviewers find appreciation easy to express, motivating teams and fostering a positive workplace culture.

Ebenezer A

Medical Editor, 1,001 - 5,000 employees.

"It's not about the amount; it's about the fact that you thought of the person and could easily show you appreciation for the positive input they had on your professional (and sometimes personal) life."

Cumbersome account and login process

61% negative reviews out of 120

Most reviewers report account and login require frequent verifications, password resets, and inconsistent mobile access.

Alison M

Clinical Educator, 51 - 200 employees.

"I dislike having to verify myself every time I try to log in to my account."

Streamlined peer and manager recognition

100% positive reviews out of 148

Most reviewers indicate recognition is timely, customizable, and supports a transparent, engaging work environment.

Reginald H

SA, 1,001 - 5,000 employees.

"great aspect is its real-time recognition feature, which allows peers or managers to instantly acknowledge good work or helpful behavior"

Extensive reward flexibility options

100% positive reviews out of 38

Most reviewers appreciate flexibility in choosing from numerous vendors, denominations, and reward redemption methods.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Rewards Catalog

4.8 (1,736)

64.92% of 1736 reviewers that rated this feature as important or highly important

You get access to a diverse catalog with many vendors, including Amazon and local stores. Reviewers appreciate the flexibility and variety, saying it lets everyone find something valuable, though a few mention some retailers aren’t available in all areas.

eCards

4.9 (1,664)

62.62% of 1664 reviewers that rated this feature as important or highly important

It gives you instant, digital rewards that are easy to access and redeem. Users think eCards are convenient, eco-friendly, and secure, with many vendor choices and customization options, making recognition fast and accessible for remote teams.

Employee Reward Programs

4.9 (1,645)

73.37% of 1645 reviewers that rated this feature as important or highly important

Guusto offers a flexible reward system where you can choose from a wide range of gift cards, experiences, or donations. Reviewers appreciate the personalization, ease of use, and how it boosts morale by letting employees select rewards that matter to them.

Manager-to-Employee Recognition

4.9 (1,631)

64.81% of 1631 reviewers that rated this feature as important or highly important

With this capability, managers can quickly recognize and reward team members, often including personalized notes. Reviewers indicate it strengthens morale, motivates employees, and makes recognition visible and meaningful, especially in remote or hybrid workplaces.

Peer-to-Peer Recognition

4.8 (1,477)

59.11% of 1477 reviewers that rated this feature as important or highly important

Guusto helps you recognize colleagues directly, fostering teamwork and a positive culture. Some reviewers find it easy to send shoutouts or rewards, boosting morale and allowing employees to acknowledge each other’s contributions across the organization.

Recognition Tracking

4.8 (1,459)

59.01% of 1459 reviewers that rated this feature as important or highly important

Track accrued recognition and rewards at an individual employee level

Guusto 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc.

Manage and monitor spending to align with the financial constraints or goals

Communicate using direct chat or messages within the system

Leave comments and notes on documents for others to view

A report showing what actions customers perform

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Alter the layout and content of dashboards

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

It gives you instant, digital rewards that are easy to access and redeem. Users think eCards are convenient, eco-friendly, and secure, with many vendor choices and customization options, making recognition fast and accessible for remote teams.

Guusto offers a flexible reward system where you can choose from a wide range of gift cards, experiences, or donations. Reviewers appreciate the personalization, ease of use, and how it boosts morale by letting employees select rewards that matter to them.

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Allows employees to set and manage work or career related goals

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

With this capability, managers can quickly recognize and reward team members, often including personalized notes. Reviewers indicate it strengthens morale, motivates employees, and makes recognition visible and meaningful, especially in remote or hybrid workplaces.

Online gateway through which members can access/update personal information

Access software remotely via mobile devices

Manage and support multiple languages

Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award

Guusto helps you recognize colleagues directly, fostering teamwork and a positive culture. Some reviewers find it easy to send shoutouts or rewards, boosting morale and allowing employees to acknowledge each other’s contributions across the organization.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Track accrued recognition and rewards at an individual employee level

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

You get access to a diverse catalog with many vendors, including Amazon and local stores. Reviewers appreciate the flexibility and variety, saying it lets everyone find something valuable, though a few mention some retailers aren’t available in all areas.

Strategize and implement rewards for returning customers, employees and other members

Allow users to access multiple services after entering their login credentials once

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.9 (3,429)

4.9

Based on 3,429 reviews

## Pricing

Value for money

4.9 (3066)

Free Trial

[View pricing plan details](https://www.capterra.com/p/186209/Guusto/pricing/)

Lite

$150.00

Flat Rate,Per Month

It includes:

-   Send Rewards (Email, SMS)
-   Offline Print and QR Codes
-   100+ Merchant Options
-   Mobile App
-   Multiple Languages
-   Automate Milestones and Birthdays
-   Bulk Rewards
-   Schedule Rewards
-   Prepaid Mastercard
-   Cancel Unclaimed Rewards
-   Automate Claim Periods
-   Custom Branding
-   Reports and Analytics
-   Non-Monetary Recognition

Essential

$4.80

Per User,Per Month

It includes:

-   Up to 5 workspaces
-   HRIS integrations
-   Real-Time Social Feeds
-   Leaderboards
-   Automate Random Draws
-   Route to Manager for Delivery
-   Charity Donation
-   Manager Insights - Direct
-   Amazon Gift Cards

Premium

$6.00

Per User,Per Month

It includes:

-   Single sign-on (SSO)
-   Unlimited Workspaces
-   Microsoft Teams Integration
-   Sharepoint Integration
-   TV / Kiosk Display
-   Global Rewards
-   Custom Reports
-   Dedicated Account Manager
-   Outlook Integration
-   Budget Automation
-   Approvals
-   Manager Insights - Indirect
-   Custom Data Fields
-   Custom Rewards
-   Swag Program
-   Custom Report Automation
-   Enhanced Budget Controls
-   API

Value for money

4.9 (3,066)

4.9

Based on 3,066 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (3123)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (3,123)

4.9

Based on 3,123 reviews

## User reviews

Overall rating

4.9

Based on 3,429 reviews

Filter by rating

5(3239)

4(180)

3(8)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AP

Ana P.

VP, Finance and IT

Non-Profit Organization Management

### "Joy and flexiblity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 31, 2026

Signing in is really easy and I can choose to use my money prize in a flexible way. I usually pick restaurants.

Pros

I can surprise my staff recognizing their efforts and achievement with their favourite products. there are lots of options to choose from and the history is always there so they can remember what happen in previous years

Cons

I have little patience so the first time I signed in I had to ask another person to guide me and it took her 30 seconds to do it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PS

Phoebe S.

Sales Connoisseur

Food & Beverages

### "Employee Recognition Rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

Overall, my experience with Guusto has been very positive. It is an excellent tool for facilitating care for one another, and improving morale.

Pros

I like the employee recognition features the most. They have helped me foster and strengthen my relationships with my colleagues, raised my motivation levels, and provided me with an incentive to be a better team player.

Cons

My only problem with Guusto is its user interface. It is easy to navigate, but I would love it if I could reply to the messages that my colleague have sent me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Adam H.

Parts Manager

Automotive

### "Great Website with lots of Merchants"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

My experience with Guusto is great, just knowing there is a huge list of Merchants you can select from and having the reassurance that their site is safe and secure makes it so much fun to use.

Pros

When receiving your Guusto gift, Guusto makes it super easy to get your gifts in just a few clicks. Just select your vendor and amount and print your gift card.

Cons

There is nothing I dislike about Guusto; they have done a very good job with their website. The only thing I can think of is to make the website a bit more colourful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

BRIAN P.

Director

Food & Beverages

### "Guusto is an excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 30, 2026

I had a great overall experience with Guusto, and it provides employee recognition and motivations...

Pros

I liked that it was easy to navigate and is much better than utilizing physical gift cards, which often get misplaved

Cons

There is not much that I did not enjoy about Guusto, but i suppose someone who is not familiar at all with technology might prefer physical cards

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Michelle S.

Administrative Assistant

Oil & Energy

### "Great program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

It's a great way to recognize employees! I always like seeing a Guusto card pop up in my inbox. Keep up the good work!

Pros

There are many vendors to choose from! And many being added all the time, when I logged in last I noticed a few vendors I had not seen before on there.

Cons

I am not sure, I haven't come across anything I don't like about it yet! Maybe automatically marking gift cards as redeemed when you click on the "redeemed" button?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Jeff W.

Process Server

Alternative Dispute Resolution

### ""Gusto Bucks" make me feel noticed and appreciated for my hard work."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 29, 2026

Pros

I like that many of the vendors that are offered through Gusto are places that I frequent on a regular basis.

Cons

Haven't really found anything to dislike about Gusto yet. Having a physical card linked to my account might make use easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WH

WAYNE H.

Fleet and Property Specialist

Financial Services

### "Best program for Employee Rocgnition."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2026

100%, so easy to use. would recommend this program to any company with staff of 1-100. the vendor option is more than adequate.

Pros

Guusto is well worth the value, the option is great for the vendor choice. I would highly recommend this program.

Cons

I have nothing negative to say about Guusto, it's a great way to show appreciation to staff and peer to peer, all around it's a great program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ameyali R.

District Manager Aftersales

Automotive

### "Easy to redeem; great brands"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

Pros

It's east to redeem gift cards, and there are many stores you can choose to redeem them. It's always nice to be recognized, it makes you feel valued

Cons

Nothing; I think it's a great platform. I cannot think about anything I would like to improve. I've always had a great experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Miracle C.

Sales Associate

Retail

### "Pleased with Guusto!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

My overall experience has been great! Guusto proves to be a very secure & friendly app, and making finding stores & redeeming things very easy, even for new users.

Pros

I liked how simple and easy it is to understand. This is my first time using this, for the purposes of redeeming a card I was gifted. Amazing user interface & user friendliness!

Cons

There’s actually not much that I have to say on this portion. I’ve only used it once (this week). I would hope that you guys have more stores to redeem from in the future!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

KARIM M.

Warranty adjuster

Automotive

### "Honest Guusto Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

It's been great honestly i have used over 5 Guusto gift cards and it's been enjoyable to have a little extra when it comes to making purchases.

Pros

The variety of the different vendors to choose from as well as the process of adding the guusto gift card to your digital wallet. The value you get is great as well you feel recognize by your employer.

Cons

I currently have no complaints, if I were to give back some feedback would be to make the interface more age friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/186209/Guusto/reviews/)

Popular comparisons

[Achievers vs Guusto](https://www.capterra.com/compare/129232-186209/Employee-Success-Platform-vs-Guusto)[Vantage Circle vs Guusto](https://www.capterra.com/compare/167264-186209/Vantage-Circle-vs-Guusto)[Workhuman vs Guusto](https://www.capterra.com/compare/125670-186209/Workhuman-vs-Guusto)[Awardco vs Guusto](https://www.capterra.com/compare/140428-186209/Awardco-Employee-Performance-vs-Guusto)[Bucketlist vs Guusto](https://www.capterra.com/compare/170710-186209/Bucketlist-vs-Guusto)[Connecteam vs Guusto](https://www.capterra.com/compare/153140-186209/Connecteam-vs-Guusto)

[Kudos vs Guusto](https://www.capterra.com/compare/140423-186209/Kudos-vs-Guusto)[Gusto vs Guusto](https://www.capterra.com/compare/131882-186209/Gusto-vs-Guusto)[Motivosity vs Guusto](https://www.capterra.com/compare/147912-186209/Motivosity-vs-Guusto)[Sogolytics vs Guusto](https://www.capterra.com/compare/127957-186209/SoGoSurvey-vs-Guusto)[UKG Pro vs Guusto](https://www.capterra.com/compare/480-186209/UKG-Pro-vs-Guusto)[WorkTango vs Guusto](https://www.capterra.com/compare/156177-186209/WorkTango-vs-Guusto) 

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