# Stream Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Stream Software - reviews, pricing plans, popular comparisons to other Application Development products and more.

Source: https://www.capterra.com/p/185894/Stream

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# 

 Stream Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Stream

## What is Stream?

Stream powers chat messaging & activity feeds for billions of global end-users across thousands of different apps. With Stream, you can accelerate the launch of your app with assistance from ready-made APIs and SDKs that feature unparalleled performance and user experience that would otherwise take years to build in-house. By leveraging Stream, you free up more time for your team to focus on developing features that make your app unique.

## What is Stream used for?

[Application Development](https://www.capterra.com/application-development-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Stream?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getstream.io/&name=Stream)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Stream

4.4 (9)

VS.

[4.7 (1,760)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (9)

Ease Of Use

4.6 (14,689)

Value For Money

4.0 (9)

Value For Money

4.6 (12,121)

Customer Service

4.8 (9)

Customer Service

4.7 (11,283)

## Stream alternatives

[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (124)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

4.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Reporting/Analytics

2.9 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Branding

3.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Access Controls/Permissions

4.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Third-Party Integrations

2.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Configurable Workflow

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

Stream 8 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Configure existing workflows to meet your organization's needs

Development of custom software, web apps, mobile apps, etc.

Add customized logos and colors to align with company branding

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Development of applications that are delivered over the internet through a browser

Features

4.3 (9)

4.3

Based on 9 reviews

## Pricing

Value for money

4.0 (9)

Free Trial

Free Version

Basic

$0.00

Value for money

4.0 (9)

4.0

Based on 9 reviews

## Support, customer service and training options

Customer Service

4.8 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (9)

4.8

Based on 9 reviews

## User reviews

Overall rating

4.4

Based on 9 reviews

Filter by rating

5(4)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Pradeep P.

Principal SDE

Computer Software

### "Highly user friendly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 13, 2023

Overall I would definitely recommend this library.

Pros

Highly user friendly and customer support is so good.

Cons

Can add more features play different formats of videos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

Lionel D.

Director

Logistics and Supply Chain

### "Easy to use Chat provider"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2023

Overall nothing to mention.

Pros

Stream is easy to integrate with an existing product, the documentation is well written and the implementation was super easy. the service is reliable and cheap.

Cons

Analytics capabilities could be more powerful.

Reasons for choosing Stream

I don't remember exactly, but the price and the possibility to auto translate chat messages were the selling point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Julien P.

CTO

Leisure, Travel & Tourism

### "Great chat/feed sdk"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2023

Pros

Powerful and easy to use, make the implementation of a chat fast

Cons

Lack reportings, better ui for conversations and hooks customization

Switched from

[TalkJS](https://www.capterra.com/p/166730/TalkJS/)

Better customization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KQ

Kevin Q.

Product Manager

Information Technology and Services

### "Using Stream for a new social media startup"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 26, 2023

The ease of use definitely helped validate our decision to pick Stream as our News Feed provider. Once live, it has worked very well.

Pros

We surveyed a couple of vendors to power the "News Feed" in our social media app. Stream had a set of features that covered the majority of our use cases, and was easy to configure.

Cons

We had some difficulty finding why we were hitting quota limits and incurring overage fees. It would have been helpful if there was some more detail in the provided reporting dashboard

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Ben M.

CEO

Telecommunications

### "Easy to set up but not problem-free"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 25, 2023

Pros

\-Easy to set up-Off the shelf component-Time to go to market

Cons

\-Components need customization-Issues with native components that require support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Software Engineer & CTO

Computer Software

### "Good, but expensive"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 25, 2023

Pros

That it's All-in-one and provides everything we need and then some

Cons

Documentation for the frontend integration for the chat SDK (React library)

Reasons for choosing Stream

It was the first product that showed up on Google

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

Nitish K.

Engineering Manager

Internet

### "It helped us move out MVP to market super fast"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 25, 2023

Pros

The integration of so many features out of the box and ease on implementation

Cons

Analytics could have been better. Few server based SDK's have limited functionality that can be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sanjay B.

Head of clinical

Hospital & Health Care

### "Great work "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2023

Pros

Strong implementation and support team, understood industry specific requirements, and had excellent api features

Cons

Somewhat higher priced but worth it overall

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Ricardo A.

Full Stack Engineer

Accounting

### "Great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 14, 2022

It was easy to integrate, flexible to accomodate to our needs, and customer support has always been kind and quick to respond.

Pros

flexibility of the software and wide range of tools at our disposal, integrating to existing project was very easy.

Cons

documentation for the ui kits could be a bit more robust.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185894/Stream/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)