--- title: "Dental Intelligence Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dental Intelligence Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/185878/Dental-Intelligence/" page_type: "product" language: "en" publication_date: "2026-11-02" --- # Dental Intelligence Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dental Intelligence ## What is Dental Intelligence? Dental Intelligence gives our clients the power to Practice Smarter.™ It shows them exactly where their practice stands and gives them the tools to act on it fast. From data insights and reporting to patient communication, digital forms, easy payments, and online scheduling, DI handles every piece of the puzzle. And now its AI goes further, answering questions about your numbers in plain English and even catching patient calls after hours, so nothing slips by. It’s the leading Practice Performance Platform in dentistry, and it means less time in your systems and more time in your practice. Current full-bundle integrations with Open Dental, Dentrix, and Eaglesoft. ## What is Dental Intelligence used for? [Dental](https://www.capterra.com/dental-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Overall rating Based on 54 user reviews Reviews sentiment Positive 93% Neutral 2% Negative 6% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Dental Intelligence alternatives Highest Rated [4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (72)](https://www.capterra.com/p/131888/DoctorConnect/reviews/) Starting price $210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/185878/Dental-Intelligence/alternatives/) ## FAQs about Dental Intelligence Overview ### What problems does Dental Intelligence solve? Dental Intelligence solves delayed patient outreach, paper-based intake, and time-consuming recall workflows by supporting two-way texting, digital forms, appointment communication, and patient lists. Front-desk staff, office administrators, and dental teams benefit from faster scheduling follow-up, reduced printing and scanning, and clearer daily huddles and practice-goal tracking. Answer based on 23 reviews Overview ### Which roles and teams benefit most from Dental Intelligence? Dental Intelligence is most used by dental office and practice managers, dentists, and practice owners who monitor scheduling, production, treatment acceptance, and patient retention. Operations leaders use reporting to compare location performance, while treatment, insurance, and patient coordinators track unscheduled treatment, follow-up tasks, and appointment opportunities. Answer based on 53 reviews Overview ### What company size and industries is Dental Intelligence built for? Dental Intelligence is built for dental practices and DSOs of any size, with small businesses comprising 96% of reviewers and Hospital & Health Care the leading industry at 43%. It also serves Health, Wellness and Fitness organizations (34%) and Medical Practices (19%), including dental coaches and consultants supporting client profitability. Answer based on 53 reviews Features and Usability ### What are the key features of Dental Intelligence? Dental Intelligence includes core reporting and analytics features for tracking practice metrics and goals, plus patient communication through two-way texting, email scheduling, and automated follow-ups. Its appointment management tools support recall, rescheduling, and schedule filling, while integrations synchronize data with dental practice management systems. Digital intake forms and paperless check-in are also included. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Dental Intelligence integrate with? Dental Intelligence integrates with Eaglesoft, Denticon, Dentrix, Dentrix Ascend, Dentrix Enterprise, Mango Voice, Open Dental, and Swell. These connections cover dental practice management systems and patient communication tools, with Eaglesoft the integration most frequently referenced by reviewers. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Dental Intelligence offer? Dental Intelligence provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars provide group instruction, and documentation offers written reference material for self-paced review of features and steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Dental Intelligence offer, and how do users rate the experience? Dental Intelligence offers email/help desk, a knowledge base, phone support, and chat. Users commonly describe the support team as responsive, helpful, and involved during onboarding and ongoing use, with quick answers and regular check-ins. A few users report difficulty getting email responses, escalating billing concerns, or working with customer service representatives. Answer based on 25 reviews Features and Usability ### How well does Dental Intelligence handle patient communication? Dental Intelligence supports patient texting, digital forms, recalls, check-in, and outreach that dental offices find easy to manage. Teams value two-way messaging and paperless workflows, though some report delayed record updates, limited direct editing of contact details, and occasional chat or popup issues. Answer based on 23 reviews Features and Usability ### Which Dental Intelligence features do dental practices use most? Dental Intelligence provides practice analytics, goal tracking, morning huddles, recall lists, electronic paperwork, and patient engagement tools for daily operations. Front-desk teams and practice leaders value the visibility and workflow options, although some find the volume of metrics difficult to navigate and want more customization or future functionality. Answer based on 12 reviews ## Features AI summary Based on 1,648 Dental reviews Capterra data shows that buyers of dental software rank the following features as their top priorities: - **Patient Records Management** (**55%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) Dental Intelligence includes **Treatment Planning** and **Appointment Management**, giving dental teams the tools to map out care and keep schedules organized. However, it does not include **Patient Records Management**. Instead, it offers other highly rated capabilities such as **Charting** (**57%**), **Confirmations/Reminders** (**57%**), and **Claims Management** (**59%**), helping businesses document patient conditions, reduce missed visits, and manage billing tasks more efficiently. Treatment Planning 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress Appointment Management 4.2 (25) 56.00% of 25 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Charting 4.1 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Confirmations/Reminders 4.7 (23) 52.17% of 23 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Claims Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Client Management 4.3 (20) 40.00% of 20 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Dental Intelligence 89 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Autofill: Automatically populating fields or sections within a form - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Medical Billing: Manage billing and payments for a healthcare provider - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Location: Manage and support multiple locations - Multiple Appointment Types: The ability to choose between different appointments in a selection. - Multiple Payment Options: Process payments via multiple modes directly through the application - Negative Feedback Management: Identify, track, and respond to negative feedback - No-Show Tracking: Track and monitor patient no-show rates - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Scheduling: Track and organize online shifts - Online Voice Transmission: Transmit voice and other information digitally - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Communication: Send, receive, and respond to messages - Version Control: Track revisions and updates made to files and navigate between different versions - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (54) 4.5 Based on 54 reviews ## Pricing Value for money 4.5 (49) Value for money 4.5 (49) 4.5 Based on 49 reviews ## Integrations [ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[ Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[ Denticon](https://www.capterra.com/p/35009/Denticon/)[ Mango Voice](https://www.capterra.com/p/249548/Mango-Voice/)[ Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/)[ Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[ Swell](https://www.capterra.com/p/196277/A-more-creative-way-sell-and-ship-your-products-more-efficiently/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (51) 4.6 Based on 51 reviews ## User reviews Overall rating 4.6 Based on 54 reviews Filter by rating Counts reflect reviews available in this feed. 5(41) 4(9) 3(1) 2(1) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer COO Used the software for: 3-5 years ### "They don't follow their own contracts" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 18, 2025 Pros It worked for a while until software changes, then it wouldn't work with our software for a long time. Cons I’ve had a very disappointing experience with Dental Intelligence, primarily due to a complete lack of responsiveness and unresolved billing issues. I’ve contacted their team multiple times regarding problems with my account and explicitly requested that the matter be escalated to a manager. Despite this, my emails have not been returned, and there has been no follow-up or ownership of the issues raised. More concerning is the contract situation. The contract provided to me has a blank renewal period, yet I’m being told it is valid and enforceable. In addition, I’ve been overcharged based on the terms of that same contract. These are not minor discrepancies and should have been straightforward to address if someone had engaged. I’m posting this review because direct communication has failed. I would prefer to resolve this privately and professionally, but at this point, public feedback seems to be the only way to get a response. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dental Used the software for: Less than 1 year ### "Don't go with Dental Intelligence" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 November 6, 2025 We are not a fan of Dental intelligence and would not recommend this to any dental office until they have fixed their issues or taken into consideration the issues that offices are having. The only thing we liked about Dental intelligence is the online forms we had and that it put the information straight into Dentrix, otherwise not worth the price we have been paying them. Pros There are very few things our office liked about Dental Intelligence, we did however like that payments did go into the ledger and we loved the online forms. Cons When submitting payments if you put it through a specific patient it will still just go under the Head of household file. To text a patient you can't create a new chat you would have to create a whole new person in dentrix or wait for an updated phone number which would take a while. You can't change an email in Dental intelligence you would also have to do that through dentrix and still would take a long time to transfer over, making some situations uncomfortable with the patient waiting for an email. The insurance eligibility does not work on very many company's so we would have to call the insurance even though we pay to have insurance eligibility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jessica R. Financial Director Used the software for: 3-5 years ### "Great option for patient scheduling. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 15, 2023 Overall, we really love having LocalMed to schedule hygiene appointments. The links go out in recall texts and reminders so that patients can schedule themselves at their own convenience, rather than harassing them over the phone only to have them say that they will call you back to schedule. It's truly invaluable. Pros LocalMed allows patients to schedule their own appointments so that we don't have to! We can send patients direct scheduling links in text messages and emails. Cons We use two columns per doctor in our office, and unfortunately LocalMed is not intuitive enough yet to recognize appointments across two columns even if they are the same provider. So this makes scheduling with providers other than hygiene (who only have one column) very hard. But we've learned this would be the case with any scheduling platform, not just LocalMed, so can't really fault them for that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Teacher Used the software for: Less than 1 year ### "Great Dental Portal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2021 Have been using it since starting at the new dental practice and it has been great. Pros I like the ease of checking into my appointments and reminders of the appointments. Cons I wish there was a way to see upcoming appointments besides the reminders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operations Used the software for: 3-5 years ### "Dental Intel is a must have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2024 10/10! Highly recommend to anyone looking to improve their software suite! Pros I like all of the features of Dental Intel and it’s still growing! The onboarding is very thoughtful and the support is like no other! Cons It’s more expensive than some other software options, but you get what you pay for! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 1-3 years ### "Beware of Dental Intelligence " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 2, 2023 Absolute trash of a company. I’ve spoken to 3 people there including \[sensitive content hidden\] to cancel this account. We signed up for a two-year term but after switching softwares we can no longer use them. Nothing in our agreement says we can’t cancel before the term ends and yet they continue charging our card. We keep disputing and getting our funds back but no one there will listen and just stop charging our card. Do not trust this company. They are a knockoff of Dentrix Patient Engage and the records don't pull seamlessly. You’re better off with a software that fully integrates with Dentrix like Patient Engage or a software with more robust patient forms like Weave. Pros confirmation emailsThat’s all this company does well Cons Customer serviceMorning huddles don’t pull accurate data Patient forms do not integrate with dentrix Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Dentist Used the software for: 1-3 years ### "What we have been searching for for years!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2021 Everything about this software has been smooth from implementation to training to the patient user experience. We are thrilled, this is the 4th version of such software we have used, and Modento is head and shoulders above the others. Pros The tight integration of this product with our dental practice management software has been amazing. We save hours each week not having to scan documents into patient charts. Cons The way the software notates every interaction, while a crucial piece of the puzzle, does muddy our internal commlog ability and makes it slightly more difficult to track actual conversations with patients as noted in their charts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manager Used the software for: 3-5 years ### "DI Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 12, 2024 Great experience overall. I recommend DI to all of my dental friends. Pros I love the analytics software. I love the chart visuals and follow up system! Cons I love all of their services. I wish they would implement a rx software. Coming soon I hope! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Manager Used the software for: 1-3 years ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2022 Excellent company Pros Ease of use, ease of customer service, two way texting. Cons Pop ups don’t always work which hampers communication Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 1-3 years ### "Unlock your full potential" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2020 It's a great tool to help you dive into and realize every opportunity for growth for your practice/business. User friendly and plenty of help is made available to you should you ever need any. Pros There are so many different statistics and reports you can pull to show you opportunities and tools that help you gauge them. It was also very helpful to have someone assigned to your business/practice to do check-ins and make sure the integration of the software is seamless. Cons Real-time syncing would make it a little easier to pull accurate data especially in preparing for the morning huddles. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/185878/Dental-Intelligence/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [RevenueWell vs Dental Intelligence](https://www.capterra.com/compare/160904-185878/RevenueWell-vs-Dental-Intelligence)