# RUN Powered by ADP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RUN Powered by ADP Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/185859/RUN

---

# 

 RUN Powered by ADP Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RUN Powered by ADP

## What is RUN Powered by ADP?

Payroll can be run quickly from anywhere with RUN Powered by ADP®, the small business payroll solution built for simplicity and speed. Its intuitive interface makes paying employees easy whether in the office or on the go. Employees and contractors can be paid quickly and reliably with automatic tax filing at the federal, state and local levels. AI-enabled error detection can identify common payroll mistakes before they affect the business, while a personalized dashboard keeps payroll organized with upcoming payroll dates, to-dos and alerts. AI-powered payroll resources are available anytime, and all functions can be managed through the RUN mobile app. Recurring payroll can also be placed on autopilot with RUN & DONE®. RUN Powered by ADP® provides fast and effortless payroll designed for small business success.

## What is RUN Powered by ADP used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 1,410 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

3%

Pros & cons

Streamlined navigation and workflows

Intuitive and organized interface

Recurring technical and usability problems

Challenging and slow phone support

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Direct Deposit Payroll / 2026
-   Human Resources / 2026
-   Payroll / 2026
-   Compensation Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Attendance Tracking / 2026
-   Compensation Management / 2026
-   Direct Deposit Payroll / 2026
-   Human Resources / 2026
-   Payroll / 2026
-   Time Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RUN Powered by ADP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adp.com/&name=RUN Powered by ADP)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RUN Powered by ADP

4.6 (1,410)

VS.

[4.9 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (1,409)

Ease Of Use

4.8 (4,276)

Value For Money

4.3 (1,287)

Value For Money

4.7 (3,926)

Customer Service

4.5 (1,321)

Customer Service

4.7 (4,028)

## RUN Powered by ADP alternatives

[4.3 (1,841)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (4,206)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,781)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

[4.4 (7,207)](https://www.capterra.com/p/155895/WorkforceNow/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155895/WorkforceNow/)

[View all alternatives](https://www.capterra.com/p/185859/RUN/alternatives/)

## FAQs about RUN Powered by ADP

Overview

### What problems does RUN Powered by ADP solve?

RUN Powered by ADP solves manual payroll calculations, tax filing complexity, scattered HR records, and time-consuming onboarding by centralizing payroll, time tracking, benefits, reports, and employee self-service. Small businesses, finance managers, office administrators, and lean HR teams benefit most, especially when managing multi-state employees or handling payroll remotely.

Answer based on 775 reviews

Overview

### Which roles and teams benefit most from RUN Powered by ADP?

RUN Powered by ADP is most used by small-business owners, presidents, and CEOs who need streamlined payroll, tax filing, and employee payment management. Office managers, administrators, and operations leaders use it to handle onboarding and day-to-day workforce tasks, while accountants, bookkeepers, CFOs, controllers, and HR teams rely on it for compliance, reporting, and recordkeeping.

Answer based on 1381 reviews

Overview

### What company size and industries is RUN Powered by ADP built for?

RUN Powered by ADP is built for small businesses, which make up 95% of reviewers, with construction the top industry at 11%. It also serves accounting and health, wellness, and fitness businesses, each at 5%, while seeing limited use among enterprise firms at 3% and midsize companies at 2%.

Answer based on 1408 reviews

Features and Usability

### What are the key features of RUN Powered by ADP?

RUN Powered by ADP includes core payroll management features like direct deposit, W-2 preparation, tax filing, and payroll reporting. Reviewers also highlight employee self service for pay stubs and time-off requests, plus differentiators such as mobile access, HR411 resources, role-based permissions, and integrations for benefits, retirement, and accounting.

Answer based on 987 reviews

Integrations

### Which third-party tools and platforms does RUN Powered by ADP integrate with?

RUN Powered by ADP integrates with QuickBooks Online and ClockShark, with reviewer mentions also referencing Procore, Sage HR, and Viewpoint Spectrum in connected payroll, time tracking, HR, and project management workflows. These are the specific third-party platforms identified for RUN Powered by ADP from reviewer and catalog data.

Answer based on 31 reviews

Getting Started and Support

### How easy is it to onboard and train a team on RUN Powered by ADP?

RUN Powered by ADP is generally quick to learn for small teams and nontechnical users, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say payroll basics are simple with responsive support, while admins handling setup, reporting, or compliance details may need more time and guidance.

Answer based on 168 reviews

Getting Started and Support

### What customer support options does RUN Powered by ADP offer, and how do users rate the experience?

RUN Powered by ADP offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and helpful, especially for setup and issue resolution, though some report long hold times, inconsistent answers, and slower responses during busy payroll periods or outages.

Answer based on 554 reviews

Security

### How does RUN Powered by ADP handle data security and access control?

RUN Powered by ADP uses account logins and access controls to keep payroll information secure, including separate manager, employee, and accountant access, passkey support, and account lockouts. Users can share login credentials with accountants and manage multiple linked locations from one login, though reviewers note confusing portals, repeated sign-ins, timeouts, and cumbersome verification.

Answer based on 39 reviews

## Who uses RUN Powered by ADP?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 621 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 621 reviews

Administrative

47%

Administrative

47%

Finance & Accounting

9%

Health & Medical

7%

Entrepreneurs/ Owners

7%

Others

30%

Top industries

Based on 621 reviews

Construction

32%

Health, Wellness and Fitness

22%

Retail

16%

Hospital & Health Care

16%

Other

14%

## Pros and Cons

Streamlined navigation and workflows

93% positive reviews out of 406

Most reviewers find ease of use valuable, highlighting intuitive navigation, clear layouts, and simplified processes.

Ana L

head of administrative affairs, 2 - 10 employees.

"The easy to understand system everything is clear and the search bar help you find anything you may not know where to find"

Recurring technical and usability problems

53% negative reviews out of 171

Some reviewers describe bugs and issues, including slow performance, confusing errors, and unreliable integrations disrupting workflows.

Brittany M

Executive Director, 2 - 10 employees.

"Can be confusing/frustrating if there is an issue, typically need to initiate a chat if time cannot be submitted as it does not tell you what the specific error is,"

Intuitive and organized interface

88% positive reviews out of 160

Most reviewers describe the user interface as clean, well-structured, and easy to learn for daily tasks.

Samantha P

Accounting Department, 2 - 10 employees.

"The clarity, structure, and visual flow made the information not only understandable but actually engaging."

Challenging and slow phone support

46% negative reviews out of 104

Some reviewers find phone support difficult, citing long wait times, frequent transfers, and lack of dedicated contacts.

Kyle L

COO, 11 - 50 employees.

"The wait time on your phone to get ahold of someone who can help is over an hour, and the reason to make me waste that time is pointless."

Flexible access from anywhere

87% positive reviews out of 85

Most reviewers appreciate mobile and remote access, enabling convenient management from various devices and locations.

Franklyn G

Television Producer, 2 - 10 employees.

"I can run it from my computer, ipad and even my iphone."

Overwhelming and inconsistent communication

58% negative reviews out of 72

Some reviewers indicate email notifications and communication are excessive, untimely, and often lack prompt or clear responses.

Denise A

Office Manager, 2 - 10 employees.

"The main drawback are too many unnecessary emails and solicitation calls. "

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Management

4.7 (501)

93.21% of 501 reviewers that rated this feature as important or highly important

You get an easy-to-use system for processing payroll, tracking hours, and managing employee data. Some users say payroll runs are quick, accurate, and accessible from anywhere, though a few mention customer service delays and a learning curve for larger teams.

Direct Deposit

4.9 (447)

94.41% of 447 reviewers that rated this feature as important or highly important

With this capability, you can pay employees quickly and reliably without paper checks. Reviewers appreciate the convenience, timely deposits—even next-day options—and the ability for employees to manage their own accounts, though a few mention rare outages or setup issues.

Payroll Reporting

4.7 (441)

93.65% of 441 reviewers that rated this feature as important or highly important

This aspect gives you customizable, detailed reports for audits, taxes, and business analysis. Reviewers appreciate the variety, clarity, and ease of generating reports, but some users note limited customization and occasional difficulty finding specific reports.

Tax Compliance

4.7 (412)

93.69% of 412 reviewers that rated this feature as important or highly important

It helps you stay compliant by calculating, filing, and paying payroll taxes on time. Reviewers indicate this aspect reduces errors, saves time, and offers peace of mind, though a few users report occasional missed filings requiring follow-up with support.

W-2 Preparation

4.8 (391)

92.84% of 391 reviewers that rated this feature as important or highly important

RUN Powered by ADP offers streamlined W-2 preparation, making year-end tasks simple and accurate. Some reviewers find the automated process, early availability, and both electronic and mailed copies valuable, while a few mention extra fees for corrections or unnecessary shipping.

Compliance Management

4.6 (257)

91.83% of 257 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

RUN Powered by ADP 56 features

Track 401(k) participant contributions and employer match

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Compare key metrics for the business against prominent players in the industry

Record employee's benefit plans and selections throughout career progression

Print paychecks issued to confirm payment of wages or salary

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

With this capability, you can pay employees quickly and reliably without paper checks. Reviewers appreciate the convenience, timely deposits—even next-day options—and the ability for employees to manage their own accounts, though a few mention rare outages or setup issues.

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Gateway through which employees can access the system

Software specialized for accountants and accounting firms

Designed for small businesses

Automates core HR functions such as talent management, employee evaluation and learning management

Facilitate training materials that help employees grow and progress in their positions

Manage and track employee attendance

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Pay employees in multiple states with correct tax deduction amounts in each

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage and record overtime hours for hourly employees

You get an easy-to-use system for processing payroll, tracking hours, and managing employee data. Some users say payroll runs are quick, accurate, and accessible from anywhere, though a few mention customer service delays and a learning curve for larger teams.

This aspect gives you customizable, detailed reports for audits, taxes, and business analysis. Reviewers appreciate the variety, clarity, and ease of generating reports, but some users note limited customization and occasional difficulty finding specific reports.

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

It helps you stay compliant by calculating, filing, and paying payroll taxes on time. Reviewers indicate this aspect reduces errors, saves time, and offers peace of mind, though a few users report occasional missed filings requiring follow-up with support.

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Organizing a group of people to accomplish a task

Track and manage employee's work hours to improve payroll accuracy

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

RUN Powered by ADP offers streamlined W-2 preparation, making year-end tasks simple and accurate. Some reviewers find the automated process, early availability, and both electronic and mailed copies valuable, while a few mention extra fees for corrections or unnecessary shipping.

Automatically subtract garnishments from wages

SaaS, web-based, online deployment

Get Advice

We can help you find the software with the features you need.

Features

4.5 (1,409)

4.5

Based on 1,409 reviews

## Pricing

Value for money

4.3 (1287)

### Starting price

Free trial not available

Value for money

4.3 (1,287)

4.3

Based on 1,287 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (1321)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (1,321)

4.5

Based on 1,321 reviews

## User reviews

Overall rating

4.6

Based on 1,410 reviews

Filter by rating

5(1008)

4(274)

3(79)

2(25)

1(24)

Mentioned topic

Sorted by most recent

CM

Claudio M.

Musician -Tech

Entertainment

### "Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 25, 2026

Is a good tool,necessary and usefull,every time i call to solve and issue i had a good and fast response

Pros

Easy to use and cuatomer support efficient,solve the problem to organize my bussines to feel of the payments and taxes

Cons

too many emails offering products,and maybe the fees are expensive if i have not a good amount of employes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Marcy D.

Controller

Semiconductors

### "New User for Manufacturing Co"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2026

Pros

portal is intuitive. implementation was seamless. customer service is responsive to my questions and issues

Cons

nothing really. the marketing of other services is a bit annoying. i receive numerous calls each day

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

customer service at Paycom was terrible and the cost was more

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jordan H.

Manager

Individual & Family Services

### "Highly Recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2026

Pros

Excellent customer service. Large team, always someone available to help. The website and mobile app are user friendly and give all the access you need. Plus, a great value for the money!

Cons

No complaints! Run Powered by ADP is exactly what my business needed and they hit it out of the park!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kathleen H.

Attorney

Law Practice

### "Easy to run payroll with RUN"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

May 21, 2026

Easy to run payroll. No response to questions posed in customer service chat about billing on billing platform.

Pros

Easy to use. Payroll was processed almost instantaneously. Paychecks could be distributed immediately.

Cons

Billing is on a separate platform. I can’t get and record the payroll processing invoice at the same time as I process payroll.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

ADP was less expensive than Paychex which kept increasing its prices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Lisa L.

Director of Finance, Consultant

Retail

### "ADP PR SETUP-efficient, effective and thorough "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 18, 2026

Overall, ADP proved efficient, professional and reliable for our payroll setup. Follow ups were appreciated

Pros

I was grateful to both \[sensitive content hidden\] for jumping in so quickly and for being so thorough ( \[sensitive content hidden\] caught a potential problem). There was a lot of back and forth but both made it seamless.

Cons

Hmm. When running the first payroll I was not informed that the owner (company details) were necessary for the call. I was fortunate that the owner was available. Clearer requirements would have been helpful. Also, there were plenty of emails between ADP and SV. A different platform for communicating may be easier. Digging thru many emails trying to locate an item was difficult. It would be great to have everything for the setup in one place.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Company left former CPA handling payroll and accounting

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reasons for choosing RUN Powered by ADP

Years using other ADP products. Familiarity with ADP.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Monique R.

Owner

Recreational Facilities and Services

### "Can ask for MORE!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2026

Wonderful, could not ask for more everyone is available all the time. They even give a warm hand-off to the next person. They are super help-ful.

Pros

The customer service support is great, wonder. I met \[sensitive content hidden\] and he was great always helpful! I would use them over and over again and not to mention affordable.

Cons

Everything is great no complaints, they are super helpful and always available. You will not go wrong, all your payroll headaches are gone!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Alice M.

Owner groomer

Individual & Family Services

### "Grooming and boarding "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2026

I absolutely love it and am thankful I switched. Ease of use is what I love the most and being able to do payroll the way I want to

Pros

I love how they have explained everything to me. Been on hand to help me when needed and the swiftness of them getting it all setup for me. And love the easy use of it

Cons

Nothing so far, but haven't really gotten to try all the services yet. But will let you know what issues I have as they come up

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Didn't have all the services I needed to run payroll

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GA

Garry A.

Owner

Insurance

### "Very easy to use payroll application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2026

I would describe my overall experience with RUN Powered by ADP as a very simple process with very little learning curve.

Pros

The payroll was very easy to run once I completely understood everything, which took only a few minutes. Payroll specialist walked and talked me through everything the first time, and it was a very simple task.

Cons

Finding and deciphering specific reports a bit of a pain. Some totals aren't broken down as precisely as other apps I've used in the past.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

I made the switch from Paychex because they kept screwing up my end of year reports (W2s, etc), and after answering a cold call from Kasey Califar with ADP, I was very impressed with him and his ability to "sell" me on moving to ADP.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Lola S.

Director of Finance and Administration

Research

### "Run Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 13, 2026

For the most part, the Run application is sufficient for doing payroll, and I will continue to use it.

Pros

\*\*Ease of Use:\*\* 8/10 - The product has a user-friendly interface, making it easy for new users to navigate. However, some advanced features might require a bit of a learning curve. \*\*Employee Management:\*\* 9/10 - The employee management features are robust, offering comprehensive tracking and reporting options. It allows for efficient communication and performance evaluation. \*\*Value for Money:\*\* 7/10 - While the product offers great functionality, the pricing could be a bit high compared to similar solutions on the market. However, the overall benefits may justify the cost for businesses looking for quality. Overall, it’s a solid choice, especially for those prioritizing employee management capabilities.

Cons

I recently had a disappointing experience with the process implementation. Unfortunately, the execution fell short of expectations. There seemed to be a lack of clear communication and guidance, which led to confusion among the team.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reasons for choosing RUN Powered by ADP

At the time, the discounts were to our advantage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NC

Nicholas C.

OWNER

Construction

### "Get ADP RUN!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2026

My overall experience is very positive, and I have already referred them to fellow contractors in my network

Pros

Value for Money , With RUN I have the ability to scale up knowing my prices are set. it Make things very easy to scale and hire more. The onboarding of employees is also a breeze.

Cons

so far, I'm very happy with the product, I don't have any Cons to speak of; other than I should've signed up sooner!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/185859/RUN/reviews/)

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