# Page 2 | 123 Sheets Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is 123 Sheets the right Sales Tax solution for you? Explore 220 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/185126/123-Sheets/reviews

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123 Sheets

4.7 (220)

[View alternatives](https://www.capterra.com/p/185126/123-Sheets/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of 123 Sheets

## Showing most helpful reviews

Showing 26-50 of 220 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MR

Mohammed R.  
Director  
Construction  
Used the software for: Less than 6 months

### "Easy to file MTD VAT return software"

May 21, 2025

5.0

123sheets has helpful videos which I used to complete the VAT worksheet and the filing process was very simple.

Pros

123sheets makes filing MTD VAT super easy. The setup is simple, and it works smoothly with Excel, so you don’t need to be a tax expert. It does the hard work for you, saving time and helping avoid mistakes.

Cons

One downside of using 123sheets is that the interface can feel a bit outdated compared to some newer tools. It’s functional, but not very modern-looking, and first-time. If you’re not comfy with Excel, the templates might feel a bit tricky at first.

Review Source

CM

Caroline M.  
Company Secretary  
Construction  
Used the software for: 2+ years

### "Would recommend 123 Sheets"

January 14, 2025

5.0

Would highly recommend 123 Sheets, very secure and easy to follow instructions

Pros

Very easy to follow instructions and upload documents, feels secure

Cons

There is nothing I do not like about 123 Sheets

Review Source

MG

Marie G.  
Gérant  
Import and Export  
Used the software for: 1-2 years

### "It's very easy to use"

March 24, 2025

5.0

Pros

As a foreigner 123 sheets is easy to use

Cons

It's very easy to use for a foreigner, very simple to understand and you can upload VAT sheets on it

Review Source

JJ

Joan J.  
Administrator  
Hospitality  
Used the software for: 2+ years

### "Good software"

January 15, 2025

5.0

Good. Easy to use and quick to submit. Great

Pros

Easy to use. It does the job very easily

Cons

Nothing. It does what it says it does. simple

Review Source

SLJ

Sandra Lynn J.  
Director  
Accounting  
Used the software for: 2+ years

### "Good product"

December 13, 2024

4.0

This is a good product at a reasonable price

Pros

Uploading Excel sheets is handy and easy to use

Cons

SAGE VAT returns often difficult to upload - even if you select the relevant version of SAGE it does not necessarily work

Review Source

RH

Rufus H.  
Director  
Management Consulting  
Used the software for: 6-12 months

### "Simple, Easy, Straight Forward - just like me!!!"

January 8, 2025

5.0

Easy to use remotely, quickly and gives confidence it works well and communicates with HMRC.

Pros

This is so simple and straight forward - especially for businesses like mine which are straight forward and small.

Cons

Nothing!! It does what is says on the can! Great for first time users!

Review Source

pP

panikos P.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "123 Sheets review"

December 9, 2024

4.0

Good. I haven't had any difficulties or faults since using it.

Pros

Pretty user friendly and easy to submit.

Cons

Need to pre prepare own SS to ensure all the figures add up etc.

Review Source

RB

Russell B.  
Managing Director  
Executive Office  
Used the software for: 2+ years

### "Does what it says on the tin"

September 29, 2024

5.0

Intuitive and very straight forward to navigate.

Pros

Intuitive and very straight forward to navigate.

Cons

Nothing except unfortunately the review for this question will not accept less than 40 characters.

Review Source

TA

Toyin A.  
Executive Director  
Program Development  
Used the software for: 6-12 months

### "Very Good platform"

September 7, 2024

4.0

Good experience. I fully will recommend 123Sheets.

Pros

Ease of filling VAT. It is really easy to use

Cons

Variety of file formats not easily understood

Review Source

DV

DAVID V.  
Writer and editor  
Public Relations and Communications  
Used the software for: 1-2 years

### "Help with VAT"

July 29, 2024

4.0

It has been a very good experience for me so far.

Pros

123 Sheets is a helpful programme for use in filing VAT returns. Once I had seen the introductory video I was able to file returns using 123 in minutes.

Cons

Minor point but the process of uploading wasn't 100% clear until I saw the video.

Review Source

KM

Kim M.  
Global Finance Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "123 Sheets nice and simple"

August 3, 2024

5.0

It is very convenient, quick and easy to file my returns

Pros

Clear and easy to follow and I'm able to track the filing.

Cons

Nothing I have no complaints on this produce

Review Source

ER

Edward R.  
Director  
Accounting  
Used the software for: Less than 6 months

### "VAT RETURNS PROCESS"

August 26, 2024

5.0

Excellent software clear and precise instructions of use

Pros

Simple and easy to follow with clear instructions

Cons

no complaints in this regard and would recommend this software

Review Source

TD

Tristan D.  
Owner  
Automotive  
Used the software for: 2+ years

### "Important features of 123 sheets"

June 23, 2024

5.0

Pros

Ease of use plus accuracy. The price is very reasonable

Cons

It used to be difficult to use with Libre Office but that has been addressed

Review Source

AJ

ANNE J.  
Company Secretary  
Construction  
Used the software for: 2+ years

### "123 Sheets review"

June 6, 2024

4.0

Fine once I had gained access and remembered what to do from three months ago

Pros

It is easy once you have remembered what you did last time ie 3 months ago.

Cons

Gaining access. This time in particular it was difficult to gain access as things had changed for no apparent reason.

Reason for choosing 123 Sheets

I got used to it. It is not easy to access from all of the others eg. Sage - trying to fish you.

Review Source

kouadio franck arnold Y.  
Informaticien  
Internet  
Used the software for: 6-12 months

### "Bon outil comptable "

November 2, 2022

4.0

Pros

Permet facilement la gestion fiscale pour les entreprises

Cons

Aucun problème pour moi lors de l'utilisation

Review Source

MN

Martin N.  
Director  
Design  
Used the software for: 6-12 months

### "123Sheets - poor experience with customer service"

June 7, 2020

2.0

After making an error during purchase, this company refused to assist in refunding the payment. Seemingly uninterested in customer service/customer retention. Therefore I would not recommend this company. - there are plenty of companies out there offering MTD services and at more competitive pricing so don’t risk falling into the same trap as me!!

Pros

Software relatively easy to use although requires some manual input to map the values to each box

Cons

Software is basic but works. Requires moderate Excel skills

Review Source

Response from 123 Sheets

November 26, 2020

Dear Martin, what you write does not sound correct. Our Customer Service team is always here to help. We respond actively to every one of our customers that need help. From our emails back and forth your issue was the price, not Customer Service. You had also been using our software successfully for at least the last six months, so you had no issue with the software either (at least none that you told us about). As we explained in numerous communications, our refund policy does not cover those that want to haggle on price because they found a cheaper deal elsewhere. Our pricing was made clear to you when you renewed the software licence (on-screen) before you entered your card details. We do not aim to be the cheapest; our goal is to maintain the best possible service for our users. Considering the quality of our service, we believe our pricing is highly competitive. There are plenty of other providers that are far more expensive than us, some many multiples higher than our pricing.

MC

Michael C.  
Managing Director  
Dairy  
Used the software for: 2+ years

### "VAT 123 easy"

June 5, 2024

5.0

Pros

So simple to use, i just upload my spreadsheet and send

Cons

i can not think of anything negative to say

Review Source

SL

Seamus L.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "VAT user every 3 months"

June 6, 2024

5.0

great, find this an easy service to use

Pros

Ease of use

Cons

all good, no issues

Review Source

jL

julie L.  
Head of Finance  
Law Practice  
Used the software for: 2+ years

### "Best Program out there"

May 10, 2023

5.0

I can't recommend this product enough

Pros

Ease of use, click and go and very affordable for small businesses

Cons

There is nothing not to like, simple no fuss product

Alternatives considered

[OneAdvanced Legal](https://www.capterra.com/p/227430/ALB/)

Reason for choosing 123 Sheets

ALB wanted thousands to implement into their accounts program when MTD went live originally they was greedy because it was a HMRC requirement we was so lucky to find 123Sheets.

Review Source

PW

Peter W.  
Consultant  
Management Consulting  
Used the software for: 1-2 years

### "So easy to use"

April 15, 2024

5.0

I use it quarterly to file my VAT returns. I login into the Sheets123 website - download a VAT return sheet. I fill in the VAT nos on the sheet & save the file to hard drive. I then select & load the file onto the Sheets123 website, check the numbers and then log the file to the HMRC VAT website that is re set-up on the Sheets123 website. HMRC then confirms the correct filing

Pros

I was looking at a complete revamp on how I did my company accounting just to fit into governmental requirement to file VAT returns electronically. It was going to triple my costs and cause me anxiety in getting used to a whole new accounting system

Cons

It was a cheap quick solution that required minimal change & cost to me.

Reason for choosing 123 Sheets

Easy & cheap to use. No hassle option. Avoided having to change to an accounting package

Review Source

MW

Marc W.  
Sole Trager  
Retail  
Used the software for: 1-2 years

### "VERY good and easy"

December 7, 2020

5.0

Good all round.

Pros

When I had to transition to making tax digital 123 sheets offered me an easy way to use my spreadsheets that were already calculated the work out all of the input boxes on my tax returns that I do monthly. This meant me now having to use expensive software as I already designed and built my own smart spreadsheets that essentially do the same job.

Cons

There is nothing I dont like. Ive never encountered a single issue. I'd like to see it stay as simple and easy to use. A lot of products are over designed these days.

Reason for choosing 123 Sheets

123 Sheets allowed me to use my own sheets where I would enter all the information from all marketplaces separately. This was useful as I like to do my accounting daily so I knew what was coming and going on ebay, amazon, paypal and shopify and calc all of my taxes for each platform and combine them on one sheet.

Review Source

JD

Jacqueline D.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "VAT return user"

May 6, 2024

4.0

very good for simple things like VAT returns

Pros

I can use it quickly every quarter to submit my VAT return.

Cons

old fashioned interface but it works as I use very little functionality

Review Source

Rob H.  
IoT Architect  
Computer Software  
Used the software for: 1-2 years

### "Simplicity Itself"

May 15, 2021

5.0

I didn't have to get involved with any other accountancy software in order to make my digital VAT returns, which is good as I use a simple spreadsheet for what I do.

Pros

The ability to map the figures in my Google Sheets VAT book to 123 Sheet's VAT box is straightforward, and made simple with their How-to Videos.

Cons

It might be better perhaps to be able to export directly from Google Sheets rather than the intermediate step, but its hardly an onerous task.

Review Source

TA

Teresa A.  
Secretary and Director  
Automotive  
Used the software for: 2+ years

### "Bridging software"

June 7, 2023

5.0

Pros

It bridged the gap with my existing software and making tax digital.

Cons

The price goes up every year. When it said on the news that everyone not using digital tax has to change by the deadline this month, I was worried about wether I was already using sufficient digital software with 123 sheets. An explanation on my 123 website might have put peoples mind at ease.

Reason for choosing 123 Sheets

Was easy to understand and a reasonable price.

Review Source

TP

Tina P.  
PA  
Law Practice  
Used the software for: 2+ years

### "OK - good value for money"

May 2, 2024

3.0

Pros

Does the job - could be easier to use and better distinction made for countries and different features.

Cons

Screen unclear, colour could be better - not intuitive.

Review Source

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