# Melio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Melio the right Accounts Payable solution for you? Explore 402 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184673/Melio/reviews --- Melio 4.2 (402) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Melio Ease of use 4.4 Customer Service 4.0 ## Pros and Cons in Reviews Intuitive daily operations 89% positive reviews out of 36 Most users report ease of use, highlighting simple navigation and efficient workflows for everyday financial tasks. Inconsistent customer service quality 53% negative reviews out of 87 Some users report customer support is slow, unhelpful, and difficult to reach, especially for urgent or complex issues. Cost-effective payment processing 89% positive reviews out of 27 Most reviewers appreciate pricing, especially free ACH transfers and no subscription fees for standard transactions. Bank account connectivity issues 62% negative reviews out of 42 Some reviewers find bank account management problematic, citing account syncing errors, delays, and difficulty resolving account problems. Streamlined setup and onboarding 91% positive reviews out of 23 Most reviewers describe setup as quick and straightforward, allowing even non-technical users to get started easily. Delayed and unreliable email support 87% negative reviews out of 38 Most reviewers indicate email communication is slow, with unresponsive support and lengthy wait times for assistance. Garrett B Owner, 2 - 10 employees. "All I want to do is change my email address because the one on file doesn't work anymore." ## Showing most helpful reviews Showing 1-25 of 402 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use merroudj N. freelancer Computer Networking Used the software for: 1-2 years ### "fast and easy payment processing" September 26, 2022 5.0 At this point in the Payments review, I can honestly say that it's worthwhile to try, particularly given that it's free. For freelancers, accountants, and small enterprises, it's a fantastic financial solution. The latter group may automate their bills or payments and handle all of their customers from a single platform. Pros A very tidy, straightforward, but effective tool for paying bills and invoices, Payment processing, is quite simple compared to its rivals; it is substantially more productive. This product's flawless integration with our accounting software is why we chose it. Additionally, it eliminates the inconvenience of printing and sending paper checks. Recipient changes of the payment method selected are seamless Cons Improved phone customer service is something I would like to see no other recommendations now. Vendors are added with their links, and those vendors currently in QuickBooks should automatically connect. Now, when you do that, a new vendor is formed and is not connected to the one that presently exists in QuickBooks. Wishlist: It would be nice if there were an option to send international wire transfers in different currencies. If it is wholly linked with Wave Invoicing, it would be fantastic and allow a free connected workflow. Review Source VR Verified Reviewer Member Photography Used the software for: 1-2 years ### "Great for small businesses that want to keep track of contractors" January 3, 2023 5.0 I can pay contractors, keep track of their invoices easily, and also keep track of their total annual payments for my tax purposes much easier. Pros It's made my life easier keeping track of each contractor and how much I've paid them over the year making taxes less of a hassle. Cons I'd love to see function with Quicken. I'd like more customization for my own branding with creating and how clients see and receive invoices, giving me logos, names, and branding color options. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Melio I've been paid by a colleague who uses and loved how it worked. I haven't really considered anything else Review Source Response from Melio January 5, 2023 Hi Adam, we are glad to hear Melio has made your life easier and that you find the tool useful. Thank you for sharing this review. Best, Team Melio JM Julie M. Owner Real Estate Used the software for: Less than 6 months ### "Started off okay, then crashed and burned" November 19, 2024 1.0 It started off as a pretty okay solution for needing to streamline payments to vendors all in one place. It wasn't the smoothest ever - seemed like lots of extra/unnecessary clicks to do what you need to do - but the best thing I could find at the time. (more than once I didn't ACTUALLY send a payment that I thought I did, because their process involves several steps of confirmation and the last step looks like a confirmation page... but you have to actually scroll down to the bottom of the page and approve the payment one more time, before it will be sent. And the page is formatted just long enough that the button is not visible on a regularly sized browser screen, you have to scroll down to see it). Support was slow and usually refused to answer my questions at first because I logged in with my Intuit account and apparently they couldn't match up the email address I'd send requests from with my account. I learned I needed to tell them in the initial email that the email address I was using was my Intuit account and that's how I log in to Melio. Towards the end, support just flat out refused to respond to me at all - even when I reached out multiple times (all I wanted to do was cancel a recurring payment - that always failed b/c of aforementioned vendor name issue - but I couldn't log in anymore without paying for a plan). Later on as they began rolling out the paid version, the site became very buggy, I had issues with payments being processed that they couldn't explain, and overall became a total hair-pulling event every time I signed in. Completely incompatible with running a professional business. I shifted all my banking to Relay that has built in support for bill payment. I'm paying a bit for the service, but it does everything Melio claimed to do except better, and the integration with QBO is much more intuitive. And you can get a knowledgeable human on the phone within 10 minutes if you have a question! Wish I'd made that switch ages ago. Pros I liked having a central place to pay my bills from. Worked decently at first... but then... Cons became a raging dumpster fire for me right around the time they started rolling out their paid plans. I started encountering FAR more errors in the process, failed payments with no notice, failures in the interface... all things that had operated fine (if not flawlessly) before. I was willing to put up with a certain amount of hassle factor in exchange for the service, but when service quality noticeably deteriorated simultaneously with them rolling out a required paid plan, I couldn't run away fast enough (I see now there's a limited free option, but initially that wasn't there). Also, yes it integrates with QBO, but not in a logical way to my non-bookkeeper mind. I found it very confusing and not a smooth process at all. Uploading invoices and pulling info from them is good in theory but rarely worked in practice. Bad info would get pulled in and I'd have to edit. It would drop vendor names and I'd have to re-enter. (oh, and towards the end it wouldn't save edits I made to vendor names, either, and then it would kick back payments because the vendor name was incomplete!) I could choose to not upload invoices, but then sometimes payment would fail because there was no invoice! Overall maddening. Review Source Response from Melio December 2, 2024 Hi Julie, Thank you for sharing your feedback with us. We’re sorry that your time with Melio didn’t meet your expectations. Your insights about the challenges you faced are invaluable to us as we strive to improve our service. We understand how frustrating it must have been to encounter system errors, failed payments, and difficulties with vendor management—especially when you’re trying to keep your business running smoothly. We regret any inconvenience or disruption this has caused. Our team aims to provide clear and timely assistance to all customers, and we will address these gaps to ensure that we respond effectively and consistently. We take your feedback seriously and will share it with our internal team as we always look for ways to improve. While we’re glad you’ve found a solution that works well for your business needs, we’d love to regain your trust if you ever consider giving Melio another try. All the best, Team Melio VR Verified Reviewer Founder Professional Training & Coaching Used the software for: 6-12 months ### "A simple ach solution " April 4, 2022 5.0 It’s a really positive experience. I use it and recommend it. Pros The ease of use is what I like best about . It took no time to setup the account, connect it to my bank and get going. It’s allows you to pay vendors and collect their Banking info in one place. That’s my favorite part. Cons My least favorite part is that it doesn’t appear to create 1099 from the platform though it’s listed in the features. If you can, it’s really tough to find so simplifying that would be helpful. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) This a streamlined and didn’t have any fees to receive payments. Review Source KK Kara K. Accountant Accounting Used the software for: 1-2 years ### "Hands down my favorite AP software" May 8, 2025 5.0 Pros is very user-friendly and has great integration with QuickBooks Cons I'm not a fan of the recent move to a subscription-based service, but the value provided is still the best on the market for the price point. Review Source Response from Melio May 12, 2025 Hello Kara, Thank you so much for your thoughtful feedback! We're truly grateful to hear that Melio is your favorite AP software and that you've found our QuickBooks integration and user experience valuable. We completely understand your concerns about the shift to a subscription-based model. Changes like this can be frustrating, and your perspective is incredibly important to us! Our goal remains to provide the best value possible, and we're committed to continuously improving our platform to support your business needs. Thanks again for your support and for being a valued part of the Melio community! Best, Team Melio Greg C. Founder Accounting Used the software for: 1-2 years ### "Many other better solutions" May 2, 2023 3.0 Pros The user interface is basic, but that's actually a good thing in this case Cons dispute resolution was atrocious - still unresolved over nearly 6 months Alternatives considered [DOKKA](https://www.capterra.com/p/191519/DOKKA/)[Corpay One](https://www.capterra.com/p/200179/Roger/) Reason for choosing Melio I did not intentionally choose this product, it was forced onto me by a client Review Source Response from Melio May 10, 2023 Hi Greg, thank you for sharing this feedback. We'd love to turn this experience around for you and will need a bit more info to investigate this further. Please send us your contact details at reviews@melio.com so that one of our team members can assist you. Best, Team Melio EL Elizabeth L. professional accountant Financial Services Used the software for: 1-2 years ### "Simple way to make payments" December 3, 2024 4.0 It makes the whole process of paying bills easier and spending hours entering data. It is quite useful for making online payments very quickly. Pros We have managed to make bill payment faster and easier with , making payments to clients in a timely manner. Previously, bill payments were made one by one and this took hours due to the complexity of entering data. Now I only have to upload the bills and Melio does everything for me. I like it because it does the boring work of entering data. Cons I don't think anything went wrong. The only thing I would change is the customer service because they don't provide fast service. Review Source Response from Melio December 9, 2024 Hi Elizabeth, thank you for sharing your experience with us. It’s great to know that our platform is helping streamline your processes. Ensuring timely support is a priority for us, and we’re continually working to improve this aspect of our service to better meet your needs. Your insights are valuable, and we’re grateful for your input as we strive to improve. If there’s anything specific you’d like assistance with, don’t hesitate to reach out—we’re here to help! All the best, Team Melio KW Kimb W. Owner Design Used the software for: 1-2 years ### "Smooth Business Transactions" March 16, 2025 5.0 I have to say that I've had a so-so experience with for payments processing Pros It's the most suitable for business accounting software integration that will make everything smooth and clear Cons There is a chance of card payments to result in significant fees if you use the service frequently Review Source Response from Melio March 17, 2025 Hi Kimb, Thank you for taking the time to share your feedback. We're glad to hear that you find our software suitable for business accounting integration and that it helps keep things smooth and clear! While we're sorry to hear that your experience with Melio hasn’t fully met your expectations, and we truly appreciate your honesty. We’d love the opportunity to correct this and improve your experience. Please feel free to reach out to us at reviews@melio.com, and we'll do our best to address any concerns you have. We're here to help! JF Jonah F. Writer Writing and Editing Used the software for: 1-2 years ### "Simple Option for Paying Bills" May 14, 2025 5.0 Pros Lets me send payments by bank or card, even if the other person doesn’t use Cons Some payments take a bit longer to go through, but it gets the job done well Review Source Response from Melio May 21, 2025 Hi Jonah, Thank you so much for your thoughtful feedback. We really appreciate you taking the time to share your experience! Don't hesitate to reach out if there’s anything you need help with - we’re always here to help! Best, Team Melio DZ Dana Z. Owner Accounting Used the software for: 1-2 years ### "Great option, cheaper than Bill" June 12, 2025 4.0 Pros Easy to use, software is modern and clean looking and the payment delivery dates are clear when you pick your options. Cons The fee structure can be a bit confusing when you are getting started. Some payments don't have a fee though which is lovely. Review Source Response from Melio June 24, 2025 Hi Dana, Thank you for the thoughtful review! We're glad to hear you're enjoying the clean design and clear payment delivery options — and it's great to know the fee-free payments have been a nice bonus. We hear you on the fee structure being a bit confusing at first. We're actively working on making that clearer for new users, so your feedback is super helpful. If you ever have questions or want a quick walkthrough of how fees apply, don’t hesitate to reach out — we’re always happy to help. Thanks again for being part of the Melio community. All the best, Team Melio JW Jeff W. CEO Financial Services Used the software for: Less than 6 months ### "Fantastic Idea, poor implementation, horrific customer service" January 24, 2022 1.0 Really poor customer service, no one is able to help or give advice, and it's a total waste of my time. Pros It was easy to set up an account and has a pleasing aesthetic. I was really excited to find it. It's easy to set up vendors and create an invoice (took just a tiny bit of trial and error, but it's very self explanatory). Cons It took 6 weeks and numerous emails and chat messages to get them to send a test payment to verify my company bank account. Finally someone who said they were a specialist or a manager said that they had put in a manual override to get my test payments sent. That should have been a warning sign. Then I tried to send my first payment to my vendor, and when I did it said the payment failed and I needed to contact compliance, with no additional information. I've gotten a dribble of requests asking for IRS letters and articles of organization. I've sent them in, but I have had no response as to why I was rejected, why they didn't ask for that information up front if it was going to be needed (it was very foreseeable), and there's no way to get a hold of anyone else. So, I've been waiting for 8+ weeks total and still don't have a functioning product, I don't have any idea what is wrong, and there's no way to contact anyone. The on-site chat rep tells me that they're not authorized to answer my questions and that I need to email the compliance team, but the compliance team is totally unresponsive. Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Reason for choosing Melio I thought I'd try because it is sleek, low cost, and seemed like it might be more modern than Bill.com (which I've found to be good but clunky for other businesses I own). Review Source Response from Melio January 27, 2022 Hi Jeff, thanks for reaching out. Melio requires an EIN or SSN to approve your account for use. Sometimes, our Compliance team requires further information to verify a business and approve the account. As our Support team does not have access to Compliance decisions, Compliance must indeed be contacted directly. We can confirm our Compliance team has been in touch with you via email regarding your account, and requested further information to possibly overturn their decision and review your account as of today, January 27th. Please note, our teams are available Monday-Friday 9am-6pm EST. Best Regards, Team Melio MC Marialuisa C. Owner Marketing and Advertising Used the software for: 1-2 years ### "Great for Saving Money on Credit Card and ACH Charges" November 18, 2022 4.0 Very easy to use. Pros I love that there is no cost for sending my invoices and having the customer absorb the cost of credit card fees or ACH fees. Cons It's pretty limited and it had an issue once that I canceled a scheduled recurring payment but it continued to send payment to a vendor for months before I noticed. It did send notices via email, however so that is one me. The reason I didn't notice was because the payments were so close together, I thought the notices were the same payment. So when I got both notices, I didn't realize it was two separate payments. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) So credit card fees could be automatically added rather than me having to charge the admin fee myself. Review Source Response from Melio November 21, 2022 Hi Marialuisa, we're glad to hear you find Melio useful and easy to use. Thank you for sharing this review with us and the community! Best, Team Melio BM Brittany M. Owner Alternative Dispute Resolution Used the software for: 6-12 months ### "Love this app" January 19, 2025 5.0 Pros I have been extremely happy with the ability to have payments come directly into my bank account from the customer, and the fees are fair Cons There’s nothing I don’t like!!! It’s amazing Review Source Response from Melio January 21, 2025 Hey Brittany, thanks for sharing your feedback with us. We're happy to know that you are enjoying our product! If you ever have any questions or concerns, feel free to contact us, and our team will be happy to help. All the best, Team Melio JR Julian R. Finance and foreign trade Retail Used the software for: 1-2 years ### "satisfied payment experiences" October 9, 2024 4.0 It allows me to have a more detailed payment report and better manage payment accounts Pros It makes all payment management easier to carry out and gather financial information on a single platform to have control and order of each invoice. The data is stored on a secure platform that allows payment tracking for more security Cons I like everything about , I have felt pleased to use this platform that gives me a better job Review Source Response from Melio October 10, 2024 Hi there, thank you for sharing your insights with us! We're glad to hear that we've helped streamline your payment management and improve your overall workflow. We'll make sure to pass your feedback along to our internal teams—it’s insights like yours that help us continue to enhance our service. If you ever have more feedback, feel free to reach out to our support team via live chat or by submitting a ticket through our help center, available weekdays from 9am to 8pm EST! Take care, Team Melio MA Miriam A. Admin Associate Education Management Used the software for: I used a free trial ### "Melio- reliable and easily to use " April 27, 2025 5.0 Pros Malio is quick to learn and start using immediately. Can create a streamlined workflow easily Cons There is extended free trial unfortunately. More options at different price points would be ideal Review Source Response from Melio April 29, 2025 Hi Miriam, Thank you so much for your thoughtful feedback! We’re thrilled to hear that you find Melio easy to use and that it helps streamline your process — that’s exactly what we strive for. We also appreciate your note about the free trial and pricing options. We’ll be sure to share your feedback with our team as we continue to explore ways to better serve our users. All the best, Team Melio KB Kathleen B. Founder, Virtual Assistant Management Consulting Used the software for: 1-2 years ### "Easy to use but not easy to fix. " December 21, 2023 2.0 I am a Virtual Assistant. I help small businesses and entrepreneurs with the administrative pieces of their business such as accounts payable, bookkeeping, organization, etc. I'm always on the lookout for technology that can make my clients' lives easier. Quickbooks, for instance, does that. purports to do that, and a year ago I would have been singing their praises. I am not singing their praises this year. Nor am I recommending them to any of my clientele. The administrative church of the past two months created from issues Melio caused has cost one of my client's time, effort, and money. We now have a project that is critically in danger because of Melio's failure to communicate in a timely fashion. I get it, everyone's busy, but a company that prides itself on payment processing needs quicker response times and customer service agents who are better empowered to handle client's complaints. 24-48 hours is not good enough for a payment processor. 5 days even less so. I will not be recommending Melio to any of my clients going forward. You're better off getting Bill Pay through your financial institution and having your bank handle everything. Or, better yet, the old-fashioned, check or credit card method. Melio has proven they are unreliable. Pros The ease of use is incomparable. I will give that at least. You can select multiple bills at a time and halve your effort when it's time to pay off invoices. Cons The unreliability. And this is on two different fronts. I use as a contracted Virtual Assistant/consultant with clients. My client uses Melio for ease of payment. However, the last two months have been a nightmare to deal with because of actions Melio took without communication or resolution. 1. Single-Use Card Option: This shouldn't even be an option, in my opinion for anyone. There is too great a risk of fraud. Anyone with access to a company's email can change their payment receipt to a different form, such as single-use card without anyone being the wiser. I've had this happen twice now, and it's put a serious strain on vendor relations and made us look like zeros instead of heroes. Worst of all, support does nothing but say it's the "payer's responsibility" to check information. That's true enough and I agree wholeheartedly, but the idea that anyone with a company's email address can just change informaiton at will is, frankly, a little concerning. 2. ACH payments get denied without any reason cited and then you can't get a response out of support except to say to contact the "Compliance" team or "Bill Payments Operation." I've now had three instances of payments being stopped--critical payments I'd add. The first took two weeks to fix. First, it was stopped by the "Compliance" team. I did my due diligence and contacted said team for resolution. I contacted the Bill Pay Operations team as well for resolution. You know how long it took to get ANYONE to responde? FIVE DAYS. Five days on a $20k payment. When I did get a resolution it was to say that the payment had gone through--no one even bothered to check with us to see if we still needed the payment to go through. We'd already cut a manual check for the amount and hand-delivered it to thee vendor. When Melio unilaterally pushed the payment thorugh, we had to rush to get the check voided, then notify the rest of our accounting team, the vendor, and the bank what was going on. It cost us two weeks of effort to fix one payment. Our most recent denial was for a payment to wrap up a project so we could get final payment. That was denied too. It's been 24+ hours since we've contacted support and no one has said "boo" let alone an explanation for what thee payment failed. Now we have a nearly $100k payment in the balance. Customer service agents are always busy. They're also always critically under empowered and under supported by their own companies. I don't blame them. No, I blame whoever at Melio decided that email was the only customer service line to provide and that 5 days is perfectly acceptable to respond and then only to create more problems. Up to this point, customer service has been stellar. I don't know what happened between last year and this year, but this has got to stop. Melio isn't the one who suffers the consequences of payments not going through--it's the users. It's my client's company that's suffering the effects of this lack of communication. If you have too many emails to get through HIRE MORE PEOPLE, pay them the premium rate for their service. It's not that hard, folks, it just takes spine. Review Source Response from Melio January 26, 2024 Hi Kathleen, thank you for sharing this feedback, and we apologize that your overall experience has been less than stellar. We value your feedback and would love to talk to you more about some of the issues you've been facing and how we can make this better for you. Please email us at reviews@melio.com and we'll be sure to take a deeper look into your account. Best, Team Melio DB Darla B. Accountant Accounting Used the software for: 1-2 years ### "Took My Client's Money" December 14, 2022 2.0 I WILL NEVER USE AGAIN! You are like an insurance agency - you only find out how good they are when you file a claim Pros Ease of use................................ Cons is great if all you want to do is send out bills and have no issues besides cancelling a check you sent. However, the software started populating vendor names for vendors we NEVER did business with, which ultimately ended up with a check going to the wrong vendor. The vendor called me and notified me of the mistake, but would not cut us a check back or ACH us the money directly. Instead, they said their policy was to send the payment back via the exact same means it was sent to them...BIG MISTAKE! Melio claims they don't have the money and have no way of tracking it (even though I gave them all the info the need to search for it), and on top of that, they REFUSE TO ALLOW ANYONE FROM MELIO TO CALL ME!I have requested multiple times for a manager to call me. They even put in a call request...what happened? They would only respond via email and of course I kept getting representatives. After no less than 25 emails back and forth, I finally got a response from an "accountant manager" who told me there's nothing they can do and they are closing my case. Um, you have over $1200 of my client's money and I have requested multiple times to be called so I can discuss this issue with someone at the company in higher management, and I have flat out been denied! I CONSIDER THIS THEFT!!! Melio has stolen my client's money and won't make it right.You can't call them, and they WON'T CALL YOU! VERY UPSET WITH THIS COMPANY AND THEIR LACK OF FOLLOW THROUGH. Review Source Response from Melio December 20, 2022 Hi Darla, we'd love the chance to investigate this further. We don't have enough information here to find you in our system, please email us at support@melio.com with "Capterra review: Urgent" in the subject line and our support team can connect with you. Best, Team Melio JP Jodi P. Owner Accounting Used the software for: 6-12 months ### "Melio for Bookkeepers " January 3, 2023 5.0 Overall is a great software program and I am very pleased with it. I believe Melio has a lot of potential and can improve to become a wonderful resource for bookkeepers and accountants. Pros I love the ease with which to send payments to vendors and that availability of ach payments. I also love the approval system for my clients so that they have oversight of the money going out. Cons I wish the payment processing was faster. Sometimes it takes a while for my vendors to receive their payments, especially if there is a weekend or a holiday. Reason for choosing Melio I chose due to the cost and the integration with QBO. Review Source MC Marilyn C. CFO Accounting Used the software for: 1-2 years ### "GameChanger for my Firm & Clients" May 6, 2023 5.0 Love , I switched from bill.com and which I had changed sooner Pros I love that ’s interface is very user friendly, syncs with QBO, I can complete payments to any vendor or contractor with the click of a button, it’s inexpensive, payments are received timely, there are multiple payment options. Cons The ACH feature could be quicker is my only suggestion for improvement Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Too pricey Review Source Response from Melio May 10, 2023 Hi Marilyn, thank you for taking the time to share this wonderful review. We are glad to know you're finding Melio easy to use and helpful for you business. Thank you for the payment ETA feedback, we'll be sure to pass it along. Best, Team Melio BR Beau R. Owner Media Production Used the software for: 6-12 months ### "Melio is my hero!!!!" May 2, 2023 5.0 Excellent- it takes so much of the organizational hassle out of our billing and payouts. Pros It just takes everything off my plate. I don't have to write checks, it has free ACH transfers (for both sides), quickbooks integration, invoice cataloging, payment scheduling, and my favorite... being able to tie multiple company profiles under one admin account! As someone who owns a few \[very different\] small businesses with different teams, I can keep everything separate and organized, but all under the same login. Cons I wish there was some way to store W9's to a contractor's profile in . I don't even need to be able to file 1099s via Melio (although that would be awesome) but this tiny little organizational tool would be really helpful in staying compliant since no one else (like Quickbooks) has this. Review Source Response from Melio May 17, 2023 Hi Beau, thanks for taking the time to share this review. We're thrilled to be your hero by providing a streamlined experience for your businesses and we're committed to providing you with an excellent user experience. We'll be sure to pass this feedback along to the team. Best, Team Melio Devin B. CEO Wholesale Used the software for: 1-2 years ### "Simple and Intuitive for our growing business" November 7, 2022 5.0 They have been great to work with and support is super responsive Pros One thing I like about is a newly released feature that allows us to pay multiple invoices to one vendor by one payment. We often had to create individual payments to each vendor separately so now we can combine into one payment makes everyone's life easier. Cons We had issues of the preferred payment method of payment to vendors change without us making the change but that seems to be a resolved issue. Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Cost Review Source Response from Melio November 9, 2022 Hi Devin, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and are enjoying the features we offer. Best, Team Melio LR LeAnne R. Operations Accounting Used the software for: 6-12 months ### "Simplify your invoices and payments Quickly!" May 2, 2023 5.0 Overall, I highly recommend for any business looking for a secure and efficient payment solution. The app is user-friendly, highly secure, and offers a variety of payment options. Pros One of the most valuable features of the Payments app is its ability to sync with Quickbooks. This saves time and money by eliminating the need for manual data entry and tracking. Cons No complaints. The overall visual and technical presentation of the app is pleasing. Review Source Response from Melio May 10, 2023 Hi LeAnne, thanks for sharing this feedback. We are glad to hear that you found Melio to be a valuable, time-saving tool for simplifying your invoices and payments. We'll be sure to pass this feedback along to our team. Best, Team Melio KF Kallie F. Marketing Lead Online Media Used the software for: 2+ years ### "Melio saved us in a crunch and we've stayed for years!" May 2, 2023 5.0 It can be hard to find a trustworthy site to send money but we always felt safe with and they have great support to help at any time. Their rules and timing for sending money are simple so once you read those, everything is straightforward and you know exactly when your money will arrive / vice versa. Pros We needed to make a payment fast and were having some issues with our bank which required an in person appointment. Finding saved the day and we were able to process the payment quickly, safely, and very conveniently. The cost to use a credit card is the standard 2.9% fee which is invaluable when you want to leverage credit but are in a space where many companies only accept wire transfers. Cons I had a payment or two rejected before I knew that you could only select the "I have already received the goods" for my industry but other than that, I had a perfect experience with . Review Source Response from Melio May 17, 2023 Hi Kallie, thanks for sharing this five star review. We're delighted to hear that Melio has allowed you to process payments quickly, safely, and conveniently. Our goal is to consistently deliver the support and assistance you require for your business. We greatly appreciate your continued support over the years and we'll be sure to pass this feedback along. Best, Team Melio Oumarou S. CEO Internet Used the software for: 6-12 months ### "Melio transformed my business billing" March 31, 2022 5.0 My overall experience with this product is awesome. My business billing and accounting became easier than ever tongues to Pros This Product is full of good features but what I like the most are the mobile payment and invoice history. Cons I do recommend to keep going on that way. I am so happy using this product. Review Source JS James S. CEO Design Used the software for: 2+ years ### "Simplify Accounts Payable" November 7, 2022 5.0 has simplified our accounts payable process. We have sent less than 20 checks during the last 2 years that we have been using Melio, down from hundreds of checks written and mailed in the years before. Simple to use, with some additional features that are sometimes needed, including "fast" ACH. Pros is simple to use, fast to set up, and has allowed us to stop sending 90% of the checks we used to send. We have found that most of our vendors and contractors prefer electronic payments instead of paper checks. Cons Does not integrate with Quickbooks Desktop software. Review Source Response from Melio November 9, 2022 Hi James, we're so happy to hear that you find Melio useful and easy to use. Thank you for sharing your review with us and the community. Best, Team Melio ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.