# Asana Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Asana the right Product Management solution for you? Explore 13565 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184581/Asana-PM/reviews --- Asana 4.5 (13565) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Reviews of Asana Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Comprehensive project visibility tools 93% positive reviews out of 1948 Most reviewers describe project tracking as highly effective, offering real-time status updates, customizable dashboards, and clear progress visualization for teams. Users appreciate features like timelines, boards, and reporting, which help coordinate tasks, monitor milestones, and keep everyone accountable throughout complex projects. Reyes G HR Manager, 51 - 200 employees. "It has an intuitive dashboard with great reporting capabilities so we are able to track workloads and spot bottlenecks in real-time." Overwhelming email notification system 51% negative reviews out of 706 Some users comment that email notifications are excessive, cluttering inboxes and making it difficult to identify important updates. Reviewers mention limited customization options, confusing notification structures, and challenges managing alerts across multiple projects, which can lead to missed or ignored messages. Doug L IT and Customer Support, 201 - 500 employees. "Too many email notifications unless you turn them off." Flexible work organization platform 92% positive reviews out of 627 Most reviewers indicate organization is greatly improved, with customizable structures, categories, and views that streamline workflows. Users value how the platform centralizes tasks, supports both personal and team needs, and helps prioritize work, making it easier to manage multiple projects and maintain clarity. Benson T Research and Development Analyst, 5,001 - 10,000 employees. "Asana excels greatly at offering work management and organizing tools and we have hugely benefited from its capabilities." Performance and reliability concerns 60% negative reviews out of 485 Some reviewers describe bugs and issues such as slow loading, occasional crashes, and glitches, especially with unstable internet connections. Users also mention problems with syncing, high resource usage, and inconsistent support, which can disrupt workflow and cause frustration during critical tasks. Azimkhan P Developer, 11 - 50 employees. "Asana desktop application sometimes crash and that's why I use browser-based Asana only" Robust deadline management features 91% positive reviews out of 607 Most users report task deadlines are easy to set, track, and adjust, with automated reminders and calendar views ensuring nothing is missed. Reviewers appreciate the ability to assign due dates, prioritize tasks, and visualize schedules, which helps teams stay on track and meet project goals efficiently. Niklas W Senior Project Manager, 501 - 1,000 employees. "I like being able to click "My Tasks" to see what I need to prioritize depending on deadlines, including multi-workflow projects; it helps me remain on top of my work and guarantee I get everything done on time." ## Showing most helpful reviews Showing 1-25 of 13565 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Felixe'Çalış T. Marketing Research Specialist Information Technology and Services Used the software for: Less than 6 months ### "Powerful and Organized Project Management Tool for Team Productivity and Task Tracking" April 17, 2026 5.0 It has strong features for managing workflows and coordinating teams and reporting tools make it easy to see how the project is going. For the price, it is good for both small and large teams. Customer support is generally reliable for premier users. Pros The best thing about Asana is how well it keeps track of tasks and manages organizations. It makes it easy to plan projects, give out work and keep an eye on progress all in one place,. Cons What I like least about Asana is that it can be hard for new users to understand, which makes it a harder to use at first. Review Source sD stefan D. Senior systems analyst Health, Wellness and Fitness Used the software for: 2+ years ### "Great for Team Collaboration, Takes Time to Master" March 27, 2026 5.0 Overall, my experience with Asana has been very positive. It is a reliable and efficient tool for managing tasks and projects, especially in team environments. Once you get used to the interface, it significantly improves productivity and organization. In terms of ease of use, it starts off slightly complex but becomes intuitive over time. Customer support is helpful, and the platform offers good value for money if you actively use its features. Pros What I liked most about Asana is its strong task tracking capabilities and flexibility. It makes it easy to organize projects, assign tasks, set deadlines, and track progress in real time. The interface is clean and visually appealing, and features like timelines, boards, and lists allow you to manage work in different ways depending on your preference. Collaboration is also very smooth, especially for teams. Cons What I liked least about Asana is that it can feel overwhelming at first, especially for new users. There are many features, and it takes some time to fully understand how everything works. Also, some advanced features are only available in paid plans, which may not feel like the best value for smaller teams or individual users. Review Source WD Will D. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Lots of tools and options! " April 6, 2026 3.0 It was a great use for managing basic projects and when things got complex, it was nice but hard to know how to best build out. Pros Really cool aspect and structure variability, and could manage lots of projects in different formats. Cons It contained a ton of options and ways to variate and create within projects that were not intuitive. Review Source Rosie W. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Awareness and competence in perfect combo" January 21, 2026 5.0 Support has been outstanding and social engagement substantial. It is extremely user friendly and has literally changed my life and the effectiveness of the organisation. Pros Asana is a company of high social integrity. We tried many project management projects, but only Asana is properly compliant in regards to usability for our vision impaired team members. Where other organisations just ignore you, Asana has gone above and beyond. When there was a small issue with proper labeling of a button, this was treated with priiority and promptly resolved. Furthermore, Asana supports our nonprofit with a generous discount Cons I love it throughout! I seriously cannot think of anything negative... except maybe that they charge for AI as an add-on, which feels a bit dated. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Not accessible and upon request there was no indication that anyone cared about people with vision impairment needing to use the tool. Review Source VR Verified Reviewer Science Communication Technician Biotechnology Used the software for: 6-12 months ### "Effortless Project Management with Powerful Team Collaboration" April 7, 2026 5.0 In general, my time with Asana has been smooth and useful. It strikes a good balance between being easy to use and being able to handle a lot of tasks, which helps teams stay on track and organized. Some advanced features are only available with premium plans, but its flexibility, clear reporting and collaboration tools make it a great choice for managing projects of any size. Pros I liked Asana because it has a clean easy to use interface that makes it easy to keep track of tasks. You can keep track of deadlines and work with others without getting lost in the details thanks to its flexible project views and powerful team management tools. Also, the dashboards and reports make it easy to see how things are going at a glance. Cons The biggest problem with Asana is that you have to pay more for higher-tier plans to get to the more advanced features. This can be expensive for big teams. Reporting and automation can be helpful, but they can also feel limited compared to more specialized tools. Managing very complex projects with a lot of dependencies can also be hard at times. Review Source VR Verified Reviewer Director of Market Research Market Research Used the software for: 2+ years ### "A leader on task/project management" April 27, 2026 5.0 Overall a good experience and the team members like it too. A bit of a challenge to get people to buy in but once they do the love it. Pros Very intuitive and useful product for task and even team management. Because a go to for our team in keeping track of our projects. Cons No major concerns, but with the ability to keep track of projects directly through Google or Microsoft, makes you wonder why pay for this. Albeit it does have a comprehensive set of functions. Review Source VR Verified Reviewer Maintenance Lead Facilities Services Used the software for: 6-12 months ### "Asana - Assignment" March 30, 2026 5.0 Variety of features to support your PM task and assignments. Makes it easy for organization to manage and track different task and scrum and sprint in PM. Pros Value for money easy to assign tasks to different individuals and integration is easy. Reporting and tracking is much more quick and simple. Cons Customer support is not that great need to email and wait for the agent to be assigned. Resolutions are quick though. Review Source VR Verified Reviewer Career Advisor Higher Education Used the software for: 2+ years ### "Project management gold standard!" April 10, 2026 5.0 Pros Asana is chock full of features and is the gold standard for project management, both for managers and for the people doing the workk. Keeping tasks organized, providing updates on progress, and reporting on team efforts is super easy. Cons There's a bit of a learning curve for new users, but it's not bad. It's a robust system/platform, so sometimes it can also seem more complicated than it needs to be Review Source VR Verified Reviewer Analyst Financial Services Used the software for: Less than 6 months ### "Simple, Organised, and Great for Team Tasks" April 16, 2026 5.0 Pros Easy to use, great for tracking tasks, and keeps teams organised. Features are clear, and collaboration is smooth. Cons Advanced reporting can feel limited, and managing large projects sometimes requires extra setup which can be tedious. Review Source VR Verified Reviewer Web Designer Marketing and Advertising Used the software for: 6-12 months ### "Getting started is straightforward" March 6, 2026 4.0 It's straightforward to get things setup and running. My main recommendation is to only use the features you need at the start. You can always adjust over time. Pros It's easy to communicate with other team members on the status of projects. This helps with identifying blockers in tasks and getting them resolved. Cons Their basic tier could offer more features, or reduce the pricing of more premium tiers. Certain features are only available in higher tiers that I think should be included in lower plans. Review Source TB Tracie B. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great project and task managing app!" November 15, 2025 5.0 Great overall! I love the features and ease of use. The ability to set due dates and notifications has been a game changer for me. I am incredibly challenged with organization and this is the only app that works! Pros Asana is very easy to use, allows for color coding of projects, allows you to set due days/notifications, assign tasks to team members, and create sub tasks within tasks and projects. Cons The biggest con of asana is on the mobile app- it is next to impossible to set up your projects and tasks on your dashboard in order of priority so many tasks from different projects show up and not in a specific priority order. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Asana Ease of use, simplistic app, color coding features, task assignments, due date assignments Review Source zY zoie Y. Creator and Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Asana always wins over other project and task management products." July 23, 2025 5.0 I swear I've tried every project and task management product that is available. Asana is the one that I keep coming back to. It's intuitive, gives you multiple ways of viewing and tracking your progress, integrates with all of the other applications that I use for my personal and business life. it's a must have for me. Pros Some of my favorite things about Asana is it's intuitive interface and ease of use. I'm a bit ADHD, so I love all of the different ways that you can view your projects and tasks, which helps me stay engaged. Also, as a solopreneur Asana has the best free tier for project and task management. Cons I don't have many negatives. Personally, because I am a very visually oriented person, I would like to be able ti integrate images with my projects. Switched from [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)[Trello](https://www.capterra.com/p/211559/Trello/)[Amazing Marvin](https://www.capterra.com/p/238806/Amazing-Marvin/) All of these applications had their pros and cons, but Asana won out because offered more features in their free tier than any other product. Also, I really like the dashboard, which gives me an overview of my progress, a feature that is necessary to keep me organized and motivated. Review Source VR Verified Reviewer Technical Director Religious Institutions Used the software for: 2+ years ### "They are awesome, except for when they are not" December 16, 2025 5.0 Overall its been pretty good, but when you find those weird quirks like i mentioned - they are slow to fix and quick to try and give you a workaround. I hate that. Admit the problem and fix it. Pros It can do a lot! Great for task management for a medium to large size team. We use it for everything. Cons There were a few things that seemed pretty inflexible that other similar softwares do - like assigning a task to more than one user. Seems like its a backend issue in the way they developed that they need to fix. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Cost. Asana provides a better discount for 501c3 Review Source AJ Abubakar J. IT Manager Information Technology and Services Used the software for: 1-2 years ### "Asana Has Been a Resourceful and Reliable Tool for Project Management" July 23, 2025 5.0 Pros Asana has advanced features that simplify the process of managing projects in our company. With Asana, we are able to schedule projects appropriately and ensure we meet deadlines. It has been an accurate project management software Cons Dislike has been functioning so impressively. Therefore, it will be unfair to complain about this amazing project management solution. Switched from [Project Insight](https://www.capterra.com/p/20129/Project-Insight/)[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[ProjectManager](https://www.capterra.com/p/224496/ProjectManagercom/)[ProProfs Project](https://www.capterra.com/p/155619/ProProfs-Project/) Asana has exceptional features that have been making work easier for us. Review Source EK Emily K. Senior Project manager Oil & Energy Used the software for: 1-2 years ### "An preferable tool for project management." October 18, 2025 4.0 It’s very convenient to create tasks that are part of a project as well as tasks that are completely individual. Collaborating on tasks is easy, and being able to set due date ranges helps team members know in advance when things need to be finished. I highly recommend Asana. It’s easy to use and doesn’t require any technical knowledge. Pros It is somewhat limiting that a task can only be assigned to a single individual. While others can be added as “collaborators” by tagging their @name in the comments, I noticed this only after realizing that I wanted both people to review a document without creating separate tasks for each of them. Cons I really like the color scheme, the intuitive user interface, and the smooth performance. The mobile apps for individual use are excellent, and the platform is very beginner-friendly. That’s why I prefer it. I will definitely recommend this software to my agent. I’ve also already encouraged my friends and family to try Asana, and many of them are very satisfied, providing me with positive feedback. Additionally, the connectivity is seamless and reliable. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) I switched to Jira for its robust project tracking and team collaboration features. Review Source MS Melissa S. Owner Marketing and Advertising Used the software for: 2+ years ### "🚨 Small Business Buyer Beware: Asana’s Rigid Billing Policy Is Outdated and Customer-Hostile" July 9, 2025 1.0 If you’re a small business owner or solopreneur considering Asana for project management, think twice — especially before opting into an annual plan. I was just charged $265 for another year of a service I barely used and had actively tried to cancel last year. Because I no longer had access to the original email tied to my account, I couldn’t cancel at the time, and after a full week of back-and-forth to verify my identity and finally gain access, Asana still refused to reverse the charge. This experience has been frustrating and disheartening. I’ve been a customer for three years, but their support team was completely inflexible — even in light of the fact that: •The account was largely inactive, •I had tried to cancel previously, •And I reached out shortly after renewal. Many SaaS companies — especially those that understand the long-term value of goodwill — offer far more reasonable policies: •Notion, a challenger brand in the productivity space, provides pro-rated or full refunds if contacted shortly after renewal. •Basecamp, a best-in-class tool built by people who genuinely understand small business needs, has a simple policy: “If you’re not happy, we’ll refund you—even after months.” Asana’s approach, in contrast, feels outdated and overly focused on maximizing short-term revenue over user trust. That $265 may not mean much to a large enterprise, but for a small business? It’s a significant hit — especially for software that was barely used. I’ve now canceled my subscription. If you value fairness, transparency, and support that actually supports you — consider other options. Pros Project management features are in line with any average PM tool that you might imagine in the industry. Cons The company has a rigid and outdated customer service and billing policy that puts the company first and the customer dead last. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Asana I shouldn’t have. I should have chosen Notion. Review Source SS Siyeza S. Senior Consultant Information Technology and Services Used the software for: 2+ years ### "What I Know about Asana" June 2, 2025 5.0 Collaborative work management and resource allocation and management has been at optimal with the help of Asana. Pros Asana not only facilitates project and task management but also has other crucial features such as project collaboration and resource management. Cons It has been over five years since I incorporated Asana and I have never come across overwhelming scenarios. Review Source Joshua L. Head of Brand and Design Education Management Used the software for: 2+ years ### "A great project management platform that would benefit all teams." November 10, 2025 4.0 Having used Asana now for well over five years, overall I am really happy with Asana. It allows us to effectively manage projects and track tasks both within our immediate team, and with other stakeholders in our company. Pros Well priced, this simple to use project management software can be utilised by teams of all sizes across all industries Cons Search results, particularly for specific keywords within project names, may not always be consistent. Review Source VC Valerie C. Storyteller Publishing Used the software for: 2+ years ### "Asana A Work Management Powerhouse " September 1, 2025 5.0 Asana stands as a titan in the world of work management software for good reason. It brilliantly balances powerful functionality with a clean, intuitive user interface. Pros Asana's interface is clean, intuitive, and visually appealing. It’s easy for new team members to learn and adopt quickly. Asana is great for managing and tracking projects. Cons Asana is a bit pricey: To unlock advanced features like Timeline view, custom fields, advanced reporting, and automations, you need a Premium plan, which can become expensive for larger teams. Review Source kM ken M. Technical Project Engineer Renewables & Environment Used the software for: 2+ years ### "Fun Software For Organizational Management " February 10, 2026 5.0 I always enjoy using Asana because it makes tasks simple to take and easy to monitor. I highly recommend Asana to people who want to stay on top of their business. Pros Asana is always fun to work with, it allows me to monitor tasks and my employees remotely. This saves me time so that I can focus on archiving our goals as a company. It has so many feature that help a lot in task taking. Cons The learning curve is somehow hard to understand for beginners but apart from that the rest of Asana is good. Review Source Krisztián T. Data Centre Engineering Operations Facilities Services Used the software for: 1-2 years ### "My go-to tool for projects" July 30, 2025 5.0 Pros I like Asana’s user-friendly interface and seamless integration with other tools like Slack and Outlook. One unique feature is how it handles portfolios, projects, tasks, and subtasks. This is achieved through its graphical presentation and multihoming capabilities, which is particularly useful for large teams. If you’re coming from an Excel spreadsheet background, this feature will be a game-changer. We use Asana for various purposes, including work planning, vendor management, and general project management. I took a deep dive into the software about a year ago and recently became an Asana ambassador! Cons The only downside I’ve found is that the more advanced features can take some time to fully understand and utilise effectively. Review Source VM Valentina M. Sales and Marketing Manager Building Materials Used the software for: 2+ years ### "Asana makes it easy to manage projects by keeping everything and everyone consolidated." July 7, 2025 5.0 Managing our projects with Asana has really paid off and we have really benefited from streamlined project operations. Asana has an incredible collaboration platform that help us to keep everyone working together during the projects. With Asana, we are able to plan our work during projects to ensure smooth flow of activities. Pros Asana has a great collaboration platform that help our to bring together people from all departments allowing us to work together on our projects. Asana offers project management functions that help us to organize and strategize our work plans allowing us to streamline our project tasks. Asana has project dashboards, analytics and reporting features which gives us an easy experience following up on the current status and progress of our projects. Cons After working with Asana, we have not found anything that does not satisfy our needs the best way. We have not discovered any dislikes. Review Source SO Simeon O. Mechanical Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "The Best Platform So Far That I Have Used" September 6, 2025 5.0 Asana is so much easy to use and it is well equipped with fantastic tools that help me get tasks done. Pros Asana is fully packed with amazing features and it is suitable for project and task tracking. I love how easy and how flexible Asana is. Cons I have used Asana for more that three yers now and am amazed with it. It doesn't have issues or problems. Review Source BL Brandon L. Sales Manager Information Technology and Services Used the software for: 2+ years ### "Asana helped to organize our projects" June 3, 2025 5.0 Our project management before Asana was a disaster. Nobody could really follow the limitless spreadsheets and email chains applied to everything. Getting lost in the process was simple; but, causing delays was much more difficult. Everything changed since Asana arrived. Visual charts enable us to view everyone's work; automations save a lot of time. One clear instance was during the recent year-end project launch: Asana helped us to keep everything under control even though we had a thousand things running concurrently. Not losing yourself in the turmoil required constant ability to make corrections on demand. We cannot see managing projects without this tool today. Pros Until we tried it, I had no idea we needed an Asana. Its design caught my attention first: neat, aesthetically pleasing, and rather simple to grasp. The whiteboards are fantastic; they helped us to quickly arrange everything and let us personalize them anyway we wanted. Automation transforms everything: chores once requiring hours to finish now find themselves resolved. That improved the connection among my team and encouraged closer working. It is more than just a project tool; it's like having a proactive assistant at hand, needing no knowledge to run. Cons Even if it has been fantastic and error-free, occasionally you find that the platform slows down slightly when working on very large projects, including many real-time updates. Review Source Tereza E. Business Analyst Retail Used the software for: 1-2 years ### "good task tracker" January 9, 2026 4.0 It has been positive, because its fullfills its purpose. And once a user becomes familiar with all the features, it can be very scalable. Pros Its a great tool for all company to track the tasks and progress. Also map out the project timeline. It can also be integrated with slack, which is also usefull. Cons It not that intuitive and easy to use. However, one needs time to learn it. It has a lot of feature, and might be hard at first to navigate throug. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.