# Page 12 | NinjaOne Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is NinjaOne the right Patch Management solution for you? Explore 287 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184229/NinjaOne/reviews --- NinjaOne 4.7 (287) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 12 - Reviews of NinjaOne ## Showing most helpful reviews Showing 276-287 of 287 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DL Dashel L. CEO Computer & Network Security Used the software for: Less than 6 months ### "Amazing Product" October 14, 2019 5.0 It's made my job 100% easier managing all my customer devices remotely. Pros It's super easy to use and just makes sense! You don't need to take some online university courses just to use it. They did an amazing job and continue to improve it. Also, support is stellar as always. Cons No cons really. Like I said it is really easy to use and haven't had any issues. If I have to come up with a con though, it's that there is no billing portal. Review Source GP Graham P. IT Manager Information Technology and Services Used the software for: Less than 6 months ### "Great, simple RMM for small shops" January 25, 2017 5.0 I started using Nina RMM about 4 months ago. It's been a good process getting set up on it. While there are a few things missing from the platform (third party patching, decent Mac agent, Mac TeamViewer integration), by and large the software has performed quite well for a monitoring and scripting platform. I am excited to see future releases and what features are added next. Pros Up front costs, easy to understand UI Cons No maintenance mode to disable alerts during maintenance windows, current built-in AV is weak (Vipre) Review Source AS Al-x S. Computer Systems Analyst Used the software for: Less than 6 months ### "Best Customer Support" December 5, 2017 5.0 Pros It allows me to do absolutely anything I need remotely as long as the computer has an internet connection and can boot. Cons I dislike not being able to have a branded login page with our own logo at a sub-domain, as well as being able to brand our dashboard. Review Source Response from NinjaOne December 6, 2017 Thank you for the review. We have branding as a roadmap item in 2018, look for more updates in our weekly community updates! MI Michael I. IT-Business Manager Information Technology and Services Used the software for: Less than 6 months ### "Kundenbewertung" December 7, 2020 5.0 Wir haben die Patchmanagement Verwaltung deutlich optimiert, Optimierte Installationen und Anpassungen mittels Skripte Pros Einfache Verwaltung/Bedienung, Starkes Patchmanagement, gute Support Erreicbbarkeit Cons Einbindung von Spezial Software Sensoren z.B. DATEV, POPcon etc... SNMP Anbindung mit deutlichen Schwächen Review Source NL Nicolas L. CTO Computer Software Used the software for: 6-12 months ### "Simple et efficace" August 18, 2020 5.0 Pros Les licences intégré de TeamViewer et de Bitdefender sa simplicité d'utilisations sa rapidité de mise en production et de déploiement.. Cons Je trouve qu'il n'y a rien à lui reprocher les évolutions du logiciels sont rapide. Review Source SR Sam R. Network Engineer Information Technology and Services Used the software for: 1-2 years ### "One Of The Best IT Tools Out There" August 4, 2022 5.0 Pros When I used this tool at my last job, navigating through NinjaRMM/NinjaOne was a breeze and very intuitive. Deploying agents was easy and also installs anti-virus. Cons Rarely happens, but uninstalling the NinjaRMM/NinjaOne is a nightmare. Review Source VR Verified Reviewer Ingeniero Construction Used the software for: Less than 6 months ### "Programa que simplifica bastante la forma de trabajo" March 4, 2023 5.0 De momento la experiencia es muy positiva. Pros Fácil de utilizar e implementar, con bastantes herramientas de control. Cons Destacaría la falta de personalización del dashboard. Review Source VR Verified Reviewer Owner Computer Networking Used the software for: I used a free trial ### "Getting better all the time" September 6, 2018 5.0 Pros Once this product reaches a certain level, I will be hard-pressed not to switch to it. They're on the right track for sure. Cons Lacking some features that my business requires. Review Source JS Jamie S. Helpdesk Specialist Information Technology and Services Used the software for: I used a free trial ### "RMM with not enough going on for it" July 25, 2018 3.0 None. We choose not to use this software as it didn't do what we wanted it to do. Pros I like the overall look of the user interface and it is quick and speedy. Installs quickly without much delay, provides good information about computer specs. Cons Hard to figure out how it works. Uninstall option simply didn't work. RMM software installs NOT in the system tray. Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none. User interface navigation is terrible. Was completely unable to figure out how scripting works. No native remote control. Not enough options. We have been using Kaseya for 5+ years and it is so much better and easier to use. Review Source CSD Cristiane Silva D. Nutricionista Food Production Used the software for: I used a free trial ### "Avaliando o produto" May 4, 2023 3.0 Pros sistema simples que aumenta a eficiência técnica dos programas. Cons dificuldade para aprender o sistema do programa. Review Source JP Jorge P. CEO Used the software for: Less than 6 months ### "Excellent RMM for your business!" November 14, 2017 5.0 Pros It has all of the features that I need to run my MSP business, lots of features and great support if you need help! Review Source Response from NinjaOne November 29, 2017 Thank you Jorge for your support! We will continue to do our best. TL Tom L. Software engineer Arts and Crafts Used the software for: Less than 6 months ### "Good RMM" December 11, 2019 4.0 Overall I would recommend it to other people. No complaints. Pros I think NinjaRMM is one of the better RMM out there in the market. They are simple and easy to use and have some nice features. Cons Nothing really major to say. Overall it has been really. Maybe the only thing I would say is better UI. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.