# Binary Fountain Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Binary Fountain Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/184215/Binary-Fountain --- # Binary Fountain Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Binary Fountain ## What is Binary Fountain? Binary Fountain is the leading online reputation management platform for enterprises, healthcare organizations and small and medium-sized businesses. Anchored in its Natural Language Processing (NLP) technology, the cloud-based platform mines customer and employee feedback from surveys, online ratings and review sites, social media and other data sources to equip organizations with actionable insights needed to improve brand loyalty, increase engagement and drive sustainable bottom-line results. ## What is Binary Fountain used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Binary Fountain?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.binaryfountain.com&name=Binary Fountain) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Binary Fountain 4.4 (17) VS. [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $200 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (17) Ease Of Use 4.7 (1,201) Value For Money 4.6 (16) Value For Money 4.5 (832) Customer Service 4.7 (17) Customer Service 4.6 (837) ## Binary Fountain alternatives [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,202)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [View all alternatives](https://www.capterra.com/p/184215/Binary-Fountain/alternatives/) ## Pricing Value for money 4.6 (16) Basic $200.00 Per Feature,Per Month Value for money 4.6 (16) 4.6 Based on 16 reviews ## Support, customer service and training options Customer Service 4.7 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (17) 4.7 Based on 17 reviews ## User reviews Overall rating 4.4 Based on 17 reviews Filter by rating 5(7) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BS Ben S. Marketing Coordinator Real Estate ### "Recommended Reputation Management Provider!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 29, 2021 Binary Fountain offers affordable, flexible and carte blanche reputation management solutions that allow for a complete and holistic approach to monitoring and improving our company's online reputation. Pros We love their reputation scoring system which factors in ratings and listing completeness across a multitude of online databases to really show us how our properties are being perceived. We love the option to pick and choose what reputation products we want, without having to sign on for everything! Cons Nothing at the moment comes to mind at the moment, we're pretty happy with how Binary Fountain is functioning for us! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Russell S. Senior Digital Marketing Manager Medical Practice ### "It works, it's just not great." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 13, 2020 It's a fine platform for five years ago. But they don't move as quickly with new features. Pros The volume of reviews it finds is fantastic. The email notification system works very well! And the alerts are very customizable! Cons Binary is getting left behind by their competitors. There is no mobile app for convenient responding on the go and the interface is not mobile friendly. As a user you are stuck with the templated reports with very little wiggle room. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SZ Sara Z. Patient Experience Specialist Hospital & Health Care ### "Binary Fountain Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2019 Great customer service support! Pros Ease of use and simplicity. The website is easy to navigate. Cons Currently do not have anything negative that I can comment regarding the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2019 Thank you for being a valued customer and for taking the time to leave us a review, Sara! ND Nicole D. Marketing Assistant Health, Wellness and Fitness ### "Great Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2019 It's been a great company to work with. Customer service is always extremely helpful, and the software is very user-friendly. Pros Very versatile and has many different functions that I am still learning about and utilizing. Cons No cons, typically easy to use and easy to get support when needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2019 Thank you for the review and for being a valued customer, Nicole! We appreciate your feedback! PL Paula L. Director of Marketing Hospital & Health Care ### "Saving Time and Generating Positive Results for Healthcare Providers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2019 The customer service is top notch from the beginning of the process through the weekly support​ calls. I always know we have a back up if we ever have a question or concern. Pros There is a lot of functionality to the product. The number of reports that can be run is very helpful. In a matter of minutes, I can see where we may need some extra training in an office or a specialty. As a business tool, Binary Fountain is a ​huge time saver for us. Cons It would be very helpful if the tool would​ allow the user to toggle back and forth between reports and pages without jumping to the home page and reloading every time. Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reasons for choosing Binary Fountain The focus on healthcare was the main reason, but we were also impressed with the Binary Fountain​ and RIO teams. They really helped us get the product up and running and were very focused on our success. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2019 Thank you for sharing your valuable feedback, Paula! We will share your comments internally with our product development team. We are always looking to improve our products and services. JN Jen N. Senior Brand Manager Real Estate ### "Robust, easy to use platform " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 1, 2019 Pros It is a great platform that is easy to use for all of our community managers and it makes reviewing and responding to customer reviews easy and in one place, eliminating the need to log into different review sites to respond. They have also helped us with SSO so all users can easily log into the software and analytics are quite robust and easy to view. Cons Sometimes the service team can be a bit slow to respond to tickets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2019 Hi Jen, we will share your feedback internally to our customer success team. Thank you for being a valued client and taking the time to leave us a review! BM BARBARA M. Director, Marketing Hospital & Health Care ### "Great for Reputation Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2019 Pros Dashboard is comprehensive and customer service is great. Cons They are still working on building out the NPS and this is something that most companies have been gauging for a couple of years. Need to get this built in soon please! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2019 Hi Barbara, we value your feedback! Thank you for taking time to write a review! JF Joshua F. Director of Risk Management Hospital & Health Care ### "Great company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2019 I use Binary Fountain for my patient satisfaction surveys. It has been a great relationship and they are always finding ways to improve and provide better services. Pros User friendly, great layout on the website. I like getting the reminder emails as well. Cons None. the software works well and I have no issues Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2019 Thanks for your feedback, Joshua! We are happy that our products are working for you. RC Rebecca C. Account Strategist Hospital & Health Care ### "Excellent Review Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2019 We have multiple locations in emergency medical field and each of our locations can manage all reviews across our various social channels simply with pre-built templates that can be edited to suit the customer review. Thank you Binary Fountain! You've made what could be a chore, a pleasure. Pros We have multiple locations in emergency medical field and each of our locations can manage all reviews across our various social channels simply with pre-built templates that can be edited to suit the customer review. Thank you Binary Fountain! You've made what could be a chore, a pleasure. Cons We would love it if the email / text tool were simplified somehow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2019 Thanks for taking the time to leave a review, Rebecca! We will share your feedback internally and continue to improve our products and services. CL Cliff L. Marketing & Resident Relations Coordinator Real Estate ### "Ease of Use & Robust Reporting Capabilities " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 25, 2019 Pros It's reporting capabilities, cost and the accurate natural language processor help make this software one of the most effective ones I researched. Cons Not a deal breaker but I think the reporting options could be more visible to dashboard users in my opinion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2019 Thanks, Cliff for your valuable feedback! [View all Reviews](https://www.capterra.com/p/184215/Binary-Fountain/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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