# DonorDock Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DonorDock Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more.

Source: https://www.capterra.com/p/184187/DonorDock

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# 

 DonorDock Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DonorDock

## What is DonorDock?

DonorDock is a fundraising CRM and marketing software that was specifically created to help nonprofits improve their fundraising and marketing. It provides users with a fundraising suite, a nonprofit CRM and essential marketing tools. The software offers organizations an intuitive and user friendly tool to keep up with all their daily fundraising and contact management tasks. Users are provided with a variety of tools such as fundraising tracking, receipts, custom reports, gift tracking, volunteer tracking and many more. Learn more at Donordock.com

## What is DonorDock used for?

[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$500

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DonorDock

4.8 (33)

VS.

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting Price

$500

Flat Rate, Per Month

Starting Price

$119

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (33)

Ease Of Use

4.3 (1,381)

Value For Money

4.9 (33)

Value For Money

4.5 (1,118)

Customer Service

4.8 (31)

Customer Service

4.8 (1,281)

## DonorDock alternatives

Highest Rated

[4.7 (1,286)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

[4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/184187/DonorDock/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Nonprofits

4.8 (27)

81.48% of 27 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Contact Management

4.8 (26)

84.62% of 26 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Donation Tracking

4.8 (26)

84.62% of 26 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Donor Management

4.8 (26)

84.62% of 26 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Fundraising Management

4.6 (23)

82.61% of 23 reviewers that rated this feature as important or highly important

Activities related to raising money for a specific cause

Email Marketing

4.5 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

DonorDock 55 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Activities related to raising money for a specific cause

Monitor application statuses, proposals and award funds

Track interaction history by documenting conversations for contacts

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (33)

4.6

Based on 33 reviews

## Pricing

Value for money

4.9 (33)

Free Trial

[View pricing plan details](https://www.capterra.com/p/184187/DonorDock/pricing/)

DonorDock ONE | Unlimited contacts. No hidden costs. No contracts.

$500.00

Flat Rate,Per Month

It includes:

-   Unlimited Contact Records
-   Email & live chat support
-   Data Migration Assistance
-   Included features in every tier:
-   Nonprofit CRM
-   Online Giving
-   Reporting
-   Email Marketing
-   Donor Outreach
-   Mail Merge
-   Tax Receipting
-   Email Automations
-   Award Winning Support
-   In Kind Gifts
-   Campaign Tracking
-   Volunteer Tracking
-   Grant Tracking
-   Event Tickets
-   Activity Tracking
-   Contact Notes Tracking
-   Anonymous Giving
-   Custom Reporting Templates
-   Email Templates
-   Letter Templates
-   90-day Money Back Gaurantee

Value for money

4.9 (33)

4.9

Based on 33 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Canva](https://www.capterra.com/p/168956/Canva/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (31)

4.8

Based on 31 reviews

## User reviews

Overall rating

4.8

Based on 33 reviews

Filter by rating

5(26)

4(6)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LD

Laura D.

Client Success Specialist

Marketing and Advertising

### "DonorDock-Simple and Intuitive"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 4, 2025

Overall, it’s a simple platform that appears to be easy to navigate and give you an at—glance snapshot of donor history, records, and campaign progress.

Pros

DonorDock is a simple, intuitive donor management and donation processing platform for businesses and nonprofits who might just be starting out.

Cons

Sometimes, the filters in DonorDock can act a little “wonky” and not display the data correctly. If you re-filter or refresh a few times, this usually solves the issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TI

Tim I.

Administrative Director

Religious Institutions

### "Donordock has free option!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 14, 2025

It is great for keeping donor records for free, tagging donors, and running reports.

Pros

Free option is very helpful for our small budget nonprofit.

Cons

Importing donor records was a bit difficult.

Alternatives considered

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reasons for choosing DonorDock

It has a free option that meets our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sue G.

Director of Development

Non-Profit Organization Management

### "Great CRM for small organizations"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 10, 2024

So far, it has been good. Pretty straight forward CRM/Donor Management system.

Pros

It's pretty simplistic to use. There seems to be some good analytic features that can be utilized.

Cons

Hard to find help in the software at this point, but I am new to it. Knowing CRM's I can figure some of the functionality out though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Thank you for the review Sue! If you're ever looking for support, you can get live chat support by clicking the chat bubble at the bottom of the screen.

AU

Anonymous User

Marketing and Communications Director

Music

### "Robust, Cheap, and Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 19, 2023

Pros

I like how much Donor Dock can do, the fact that they don't raise our price for having a big database (one price no matter how big) and that it includes email marketing, which saves us money on having a separate emailer.

Cons

I wish that the integration between donor lists and marketing lists were a bit smoother. As well, I wish that I could change the assigned member for donors more easily, merge contacts more smoothly, or have contacts that have no assigned member.

Switched from

[Exceed Software](https://www.capterra.com/p/205619/Exceed-Software/)

Exceed was in an old version, and we needed something in the cloud that multiple team members could use.

Reasons for choosing DonorDock

Price for the functionalities. Hands down, DD was the cheapest that we could find while still having everything that we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director, Communications & Grants

Non-Profit Organization Management

### "Like working with Friends"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 2, 2023

Super easy to use and the team is so helpful!

Pros

Customer service and ease of use are what we like most.

Cons

There isn't anything we don't like so far!

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

eTapestry is terrible and expensive

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

[Resilia](https://www.capterra.com/p/10006028/Resilia/)

Reasons for choosing DonorDock

DonorDock is better value

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kristin J.

Office Manager

Non-Profit Organization Management

### "Easy tool for non-profits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 31, 2023

It's a great tool for our non-profit. Our accountant and marketing person find it very easy to work with.

Pros

It's very easy to use. We use it to enter and track gifts and to send out weekly e-mail and monthly newsletters. It's easy to pull lists and run reports.

Cons

I haven't come across any downfalls while using DonorDock.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Development Director

Non-Profit Organization Management

### "Simplest Donor Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2023

It's so much easier to use than any other donor management system I've tried. It's also the cheapest. The team is super friendly too, so anytime we have questions, you're taken care of immediately.

Pros

Everything is very intuitive to figure out, so I don't have to spend any time training how to do something new. It's simple, easy, and includes a newsletter option so I could get rid of that additional expense.

Cons

Honestly, nothing. They are the greatest to work with so if you ever come across a functionality you wish it had, you simply need to let them know and they make it happen.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

The software we were using kept raising prices and was extremely difficult to use.

Alternatives considered

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/)

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Reasons for choosing DonorDock

Price, ease of use and customer service were all best with DonorDock.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Executive Director/Founder

Non-Profit Organization Management

### "Starting with Donor Dock!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 21, 2023

Customer service has been excellent!

Pros

More up to date and continually adding and updating features

Cons

Users that subscribe to our newsletter do not get automatically put on a list and we do not get notified that they subscribed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jim B.

vp development

Non-Profit Organization Management

### "This software is a great fit for our non profit"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 18, 2023

It solves a bunch of our needs

Pros

It is a great product for us - ease of use and solving our problems

Cons

Overall no complaints . It is a good product for our size

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Laurie G.

Director

Non-Profit Organization Management

### "Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 16, 2023

for the price and functions, it is user friendly. Still learning the system, currently.

Pros

the cost and features are a good value for a mid-range to basic CRM data base.

Cons

The integration was a bit complicated, not much support. Still learning the system so, i can't speak to much yet.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing DonorDock

Cost and a referral from Room In the Inn, Memphis.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/184187/DonorDock/reviews/)

Popular comparisons

[DonorPerfect vs DonorDock](https://www.capterra.com/compare/2698-184187/DonorPerfect-Fundraising-Software-vs-DonorDock)

[Bloomerang vs DonorDock](https://www.capterra.com/compare/131207-184187/Bloomerang-vs-DonorDock) 

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