# FormDr Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FormDr the right HIPAA Compliance solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/184016/FormDoctor/reviews --- FormDr 4.3 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FormDr Ease of use 3.8 Customer Service 4.1 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark O. Project Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for a telemedicine multi-speciality practice" February 16, 2022 5.0 Pros Since our practice had converted to seeing our patients through telemedicine due to the COVID-19 Pandemic, we were searching for an online vendor to help streamline our paper-based patient intake process. FormDr was able to assist us with getting started by guiding us with onboarding, integration to our website and taking our paper patient forms making them electronically accessible (for an additional fee). The customization ability of the forms was excellent and they continuously add more features. FormDr's support team was reachable primarily through email and they often responded within one (1) business day and sooner for emergencies. Cons The training was minimal getting started making our own custom forms and there was a lot to take in. There was a slight learning curve in making those forms on our own. User-entered documentation of interacting with a patient's submission could be made more easily accessible to those users who are not tech-savvy. Review Source RP Rachel P. Program Service Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Changing the Way we Do Business!" January 20, 2022 5.0 Our program relies upon accurate and timely completion of enrollment forms from women who are considered underserved. Prior to adopting FormDr, we were using a completely "paper" system which was fraught with barriers including expense of printing and mailing a packet of forms, length of time to send and receive forms back, and inability to ensure that certain fields were completed before submission. With FormDr, the women enrolling in our program can complete the forms in about 15 minutes from the time they receive them. We had the option of making certain field required, so when an enrollment form is submitted, we know it is complete. Pros FormDr has greatly improved our success in obtaining forms which are complete and accurate in a timely manner. For our program, this is the difference between women receiving life-saving health screenings or forgoing screenings due to lack of health insurance and inability to pay. The software is intuitive for both our office staff and applicants. Cons We have found that adding complex forms or editing forms ourselves is difficult, but FormDr offers form-building at a very reasonable cost. Review Source Kristine L. Administrative Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Unreachable by phone or email, support makes you schedule an impersonal "webinar"" January 20, 2023 1.0 Pros I really don't like anything yet. I tried to contact the company, and to get support, I can do so next week by signing up for a webinar, or sit on hold forever. Cons No customer support or service, poor transparency. Review Source Response from FormDr January 20, 2023 Hi Kristine, We are sorry you haven't been able to connect with our support team, we would be happy to assist you with your account! We haven't been able to locate your account, if you could send us an email to support@formdr.com, so we can look into this further. You can also schedule a call directly with our team here to setup an account: https://formdr.com/schedule/consultation/ We look forward to connecting with you! KM Ken M. Surgeon/Clinic Owner Medical Practice Used the software for: Less than 6 months ### "Great product" November 18, 2021 5.0 Pros FormDr is an excellent platform to manage our patient form. We use the platform for patients to complete the patient intake (medical history), recall and consent forms. The software is intuitive and patients are able to complete the forms with minimal issues. The service is excellent - we have been working with the FormDr team to make customized templates. They are very responsive and have tailored our forms as needed in a timely manner. This has been super helpful in allowing us to meet the standards of our local regulating body. Highly recommended. Cons It could be beneficial to be able to directly transfer the completed form into the patient EHR. Review Source TK Tess K. Tech Admin Mental Health Care Used the software for: Less than 6 months ### "Best Customer Service" May 16, 2022 4.0 The only reason I'm reviewing is because I have noticed a huge improvement in customer service throughout even just the short amount of time we've been with FormDr. They get back to me very quickly and effectively--which is critical in mental health care. Pros ease of making forms and deploying, price compared to others that have similar features Cons some feature additions would be great, but there is nothing i greatly dislike besides not having the ability to make more than 1 location admin or assign certain form packets to have specific receipt emails Reason for choosing FormDr many, don't remember the names of all that were tried. mainly was a pricing factor, the notifications when forms are received, data aggregation, etc. Review Source AH Addison H. Business Manager Medical Practice Used the software for: Less than 6 months ### "Great product" March 16, 2022 5.0 So far so good! We use this for patients to fill out forms and it has worked great. Pros Very simple to make new forms. Way cheaper than other options. Cons The table feature could be improved to allow for more things to besides drop down and text. Reason for choosing FormDr Cheaper! Review Source BV Brandy V. Practice manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Worst support team ever" April 6, 2021 3.0 Mixed. I used them when they first came out and it was very simple. I thought bringing it into my new business would be just as nice. The changes they made are not worth it though. They took away so many features that its better to go with Updox or something. Pros I liked the idea of it. If it worked it would be fantastic Cons The site freezes up and you cant finish what you are working on. When you refresh or log in again, all the work you did disappears. When you email for support all they do is send you a link on how to save your work. The problem is that you can't save it when their site freezes. Review Source LC Laurissa C. Rn Medical Practice Used the software for: Less than 6 months ### "Fabulous " January 4, 2022 5.0 Pros Easy to use and Patience love how quick it is to submit a form Review Source VS Vikram S. Junior Superintendent Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Create and manage patient intake forms with the help of FormDr" March 1, 2023 4.0 FormDr may not be suitable for all types of healthcare providers, FormDr is a recommended option for those looking for a user-friendly and secure online form builder Pros FormDr software offers a range of security features, including HIPAA compliance and encryption, to ensure patient data is kept safe and secure. Cons FormDr offers customisable templates, the customisation options may be limited for those looking for highly specialised forms. Review Source SD Seal D. Principal Mental Health Care Used the software for: Less than 6 months ### "A Great Solution" March 29, 2022 5.0 Everyone I worked with was wonderful! Pros I really appreciate the ease of sending my intake packet to my clients. It's great to be able to track who has completed their forms and remind those outstanding. I appreciate being able to upload it to my electronic health record. I Cons I wish it integrated with my EHR, rather than me having to do data entry of the filled forms. Reason for choosing FormDr I appreciate being able to automate forms and get them back making sure they are signed. Review Source CD Christy D. Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Prestige Medical review" January 11, 2022 5.0 Pros I love the convenience of send my forms to new patients, being able to track if the opened the message, receiving the notification that the form is done. It’s awesome and a relief! Cons Not being able to login from multiple devices without it saying the device isn’t recognized. Review Source KM Kjiesta M. Office Manager Medical Practice Used the software for: Less than 6 months ### "Best Use of Time EVER!" November 26, 2021 5.0 Pros I love the time not wasted on our in office appointments by having the forms completed before they show up! Cons I think the form tabs could be easily changed or amended. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.