# Metrobi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Metrobi the right Route Planning solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews

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Metrobi

4.9 (91)

[View alternatives](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Metrobi

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

DY

Deepak Y

ManagerPackage/Freight Delivery, 2 - 10 employeesUsed the software for: 1-2 years.

“Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking.“

November 11, 2025

TR

Tom R

OwnerFarming, 2 - 10 employeesUsed the software for: 1-2 years.

“I don't like the changes to the customer info while uploading and creating a new delivery. “

September 15, 2025

DY

Deepak Y

ManagerPackage/Freight Delivery, 2 - 10 employeesUsed the software for: 1-2 years.

“The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time.“

November 11, 2025

KL

Kelly L

OwnerFood & Beverages, Self-employedUsed the software for: 1-2 years.

“Metrobi showed up for my business at the right time when I needed help, my husband who helped with deliveries had a shoulder injury, and I didn't know how I was going to be able to get my deliveries done.“

September 19, 2024

EC

Edison C

Operations AssistantHospitality, 11 - 50 employeesUsed the software for: Less than 6 months.

“High-volume delivery businesses can rely on their bulk upload functionalities, flexibility in route updates, and a reliable base of drivers who are both skilled and pleasant to work with.“

July 8, 2025

EC

Edison C

Operations AssistantHospitality, 11 - 50 employeesUsed the software for: Less than 6 months.

“The platform at times can be hard to navigate, specifically the map viewer.“

July 8, 2025

AS

Anand S

ConsultantRestaurants, 2 - 10 employeesUsed the software for: 1-2 years.

“I now have complete visibility over every order in real time, and our team no longer spends hours manually coordinating deliveries. As my client once remarked, the platform does feel like having a logistics department in my pocket; organized, accurate, and reliable.“

September 1, 2025

SA

Sara A

Owner and FounderRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“For a small business like ours, the costs (in terms of credits) add up.“

September 20, 2024

## Showing most helpful reviews

Showing 1-25 of 91 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kelly L.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Consistently Reliable"

June 23, 2025

5.0

Working with Metrobi has streamlined our delivery operations significantly. As a marketing company, timing and presentation matter, and Metrobi helps us ensure both. The platform is easy to use, customer service is responsive, and we consider them an extension of our team. Their service has helped us maintain a professional edge in client-facing campaigns.

Pros

Metrobi has been a consistently reliable delivery partner for our printed marketing materials. Their real-time tracking and clear communication make it easy to plan our campaigns with confidence. We’ve especially appreciated their on-time performance, even with tight deadlines, and how professional their drivers are when representing our brand to clients.

Cons

If we had to mention one thing, it would be that availability during peak hours can sometimes be limited if we don’t book in advance, but that’s understandable given demand.

Review Source

Response from Metrobi

July 31, 2025

Hi Kelly, Thank you for the kind words. We’re glad Metrobi has been a reliable part of your delivery process and that the real-time tracking and communication have been helpful. We appreciate the feedback on peak-hour availability and are always working to improve. It means a lot to be seen as part of your team. The Metrobi Team

EC

Edison C.  
Operations Assistant  
Hospitality  
Used the software for: Less than 6 months

### "Flexible, great service, and easy to use!"

July 8, 2025

5.0

Metrobi is a well-built platform with very few drawbacks in its use. High-volume delivery businesses can rely on their bulk upload functionalities, flexibility in route updates, and a reliable base of drivers who are both skilled and pleasant to work with. I'm so glad we changed shipping partners to Metrobi!

Pros

Metrobi offers highly flexible shipping options for a range of shipping needs. For my context of high-volume perishable food deliveries, it offered the flexibility I needed with a stellar network of drivers that I can depend on. Metrobi's chat function is a complete game-changer, as there are last-minute fixes such as address updates or stop deletions that I can simply ask they take care of. Then they just notify me when done! It is orders of magnitude better than any other shipping solution on the market as far as I am currently aware.

Cons

The platform at times can be hard to navigate, specifically the map viewer. At times driver routes are hard to distinguish and the driver location icons are not updated in real time. Some drivers are not as good of quality as others.

Switched from

[Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/)

Poor driver quality, poor customer service/partnership, inconsistent outcomes generally

Review Source

Response from Metrobi

July 31, 2025

Hi Edison, Thanks for the great feedback. We’re glad Metrobi is giving you the flexibility and support you need for your deliveries. Your notes on the map and driver consistency are helpful, and we’re always working to improve. We appreciate you choosing Metrobi as your shipping partner! The Metrobi Team

AI

Amanda I.  
Office Manager  
Food Production  
Used the software for: Less than 6 months

### "So good so far"

April 8, 2025

4.0

Pretty good so far. We will continue to use it.

Pros

I think the website is easy to use and navigate for clients.

Cons

I don't like that the clients do not have an app to use. When I am out on the road or not at my desk, l want to be able to log in to an app and manage my account - not have to log in through the phone browser.

Review Source

Response from Metrobi

May 13, 2025

Hi Amanda, Thank you for your honest feedback. We're happy to hear you've found the platform easy to use so far. Your point about having a dedicated app is a valuable one — it's something we're actively exploring to improve the experience for users like you who need flexibility on the go. Thanks for being with us, – The Metrobi Team

KH

Kevin H.  
COO  
Food & Beverages  
Used the software for: Less than 6 months

### "Metrobi gives better service at a cheaper price!"

June 30, 2025

5.0

We have had a stellar experience with Metrobi. Our clients are happy and my business saves money. Metrobi has transformed how we distribute our packages across the state!

Pros

Metrobi provides an excellent and responsive delivery service that saves me 40% or more compared to UPS or Fedex. Our clients receive their packages faster, and I can find drivers whenever I need them. Metrobi has transformed how we distribute our packages across the state!

Cons

It does require more time to create Metrobi routes than to just print delivery stickers for UPS. It is worth the time invested though, and I get faster every week. I would appreciate some additional controls to manually assign preferred drivers between my routes and to know the size of their delivery vehicles.

Switched from

[Routific](https://www.capterra.com/p/142530/Routific/)

Cheaper price compared to UPS service. We previously used Routific a couple of years ago and I liked it. It was just too challenging to manage drivers as direct contractors.

Review Source

Response from Metrobi

July 31, 2025

Hi Kevin, Thank you for the great review. We’re so glad Metrobi has helped you save money and speed up deliveries for your clients. We appreciate your support and are happy to be part of your operations across the state. The Metrobi Team

PS

Pratik S.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "One of the Best Decisions We’ve Made"

April 16, 2025

5.0

Switching to this platform gave us an instant operational boost. We noticed fewer delays, better organization, and happier drivers.

Pros

Route changes can be made in real time with no disruption. Plus, our customers appreciate the delivery notifications.

Cons

The analytics view could be a bit more visual. It feels annoying.

Switched from

[Onfleet](https://www.capterra.com/p/142633/Onfleet/)

We wanted a long-term solution that could grow with us. This platform gave us confidence in both tech and support.

Review Source

Response from Metrobi

May 13, 2025

Hi Pratik, Thanks so much for the kind words. It’s great to hear Metrobi has helped improve your operations and that features like real-time route changes and delivery notifications are making an impact. We appreciate your feedback on the analytics view — we’re working on making it more visual and intuitive. We’re excited to grow with you, – The Metrobi Team

CR

Cathy R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Superb Delivery Service"

November 8, 2024

5.0

Metrobi has gone above and beyond my expectations. This was my first experience using a delivery service for business, and I had very high standards. Their response time has been outstanding whenever I had a question. My representative, \[sensitive content hidden\], is professional, patient, and knowledgeable. Metrobi has made my work much easier, especially for customers who need fast product delivery. Overall, I’m fully satisfied and have already recommended them to other potential clients.

Pros

Their meticulous attention to detail, consistent record of on-time deliveries, and dedicated customer support team.

Cons

Honestly, nothing is lacking. It’s clear they’ve put a lot of thought into providing a service and building a business that truly meets their customers’ needs.

Alternatives considered

[Uberflip](https://www.capterra.com/p/124885/Uberflip/)

Reason for choosing Metrobi

Because of the services they offered that best aligned with the needs of my business.

Review Source

Response from Metrobi

November 25, 2024

Hi Cathy, Thank you for your wonderful feedback! We’re thrilled to hear that our service has exceeded your expectations and that our team has been helpful in meeting your delivery needs. Your recommendation means a lot to us, and we’re grateful for your continued support!

ME

Melissa E.  
CEO  
Food Production  
Used the software for: 1-2 years

### "1 year plus using Metrobi "

January 16, 2025

5.0

Pros

Metrobi's drivers are more consistent and reliable than other services we've used. The notifications to the customer are also great, customers have peace of mind being able to see when to expect their delivery. The support team is very attentive and quick to respond and actually knowledgeable enough to help troubleshoot issues when they arise.

Cons

Drivers often default to calling us directly instead of dispatch support. It's preferable when support is the first point of contact to minimize our administrative time.

Switched from

[Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/)

Roadie drivers were unreliable. Roadie didn't allow me to batch my deliveries.

Review Source

Response from Metrobi

May 13, 2025

Hi Melissa, Thank you for your thoughtful review and for being with us for over a year. We’re glad to hear our driver reliability, customer notifications, and support team have made a difference for your business. We appreciate your feedback on driver communication — it’s a valuable point, and we’re working on improving that flow to reduce your team’s admin load. Thanks again for trusting Metrobi, – The Metrobi Team

ME

Maike E.  
Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Made Our Floral Deliveries a Breeze"

May 2, 2025

5.0

Metrobi has taken the chaos out of our peak delivery days and helped us keep customers happy.

Pros

The real-time tracking and route planning are extremely helpful, especially during busy seasons. It’s easy to schedule multiple deliveries and monitor them all at once.

Cons

We haven't encountered any problems; everything runs as promised and we really like the experience so far.

Alternatives considered

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)

Reason for choosing Metrobi

We looked for a system that could handle high-volume, time-sensitive deliveries with ease — Metrobi nailed it.

Review Source

Response from Metrobi

May 13, 2025

Hi Maike, Thank you for the wonderful feedback. We’re thrilled to hear Metrobi has helped simplify your floral deliveries—especially during the busiest times. Knowing we’ve helped bring calm to peak days and support your customer satisfaction means a lot. We're happy to have you with us, – The Metrobi Team

RP

Rachel P.  
Catering Manager  
Restaurants  
Used the software for: Less than 6 months

### "A helpful tool for any company that requires delivery!"

November 11, 2024

5.0

Our overall experience with Metrobi has been fantastic. As a restaurant company, it has been so great to find a delivery service with reliable drivers, a communicative support team, and fair pricing!

Pros

The consistent reliability, communication, and ability to track orders as they are happening!

Cons

Our deliveries are time sensitive, so occasionally a delivery person will drop off an order earlier than expected.

Reason for choosing Metrobi

Cost of service and the ability to create a fleet of metrobi drivers that we trust to deliver orders!!

Switched from

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[EZDispatch](https://www.capterra.com/p/228766/EZDispatch/)

A more professional service with more capability to see where our orders are at any time/contact with driver!

Review Source

Response from Metrobi

November 25, 2024

Hi Rachel, Thank you for your kind review! We’re glad our reliability, communication, and tracking features have been helpful. We’ll keep working to improve delivery timing to better meet your needs. Your feedback is much appreciated!

PC

Pedro C.  
FFounder  
Wine and Spirits  
Used the software for: 1-2 years

### "I whish I had found you guys earlier"

January 13, 2025

5.0

Pros

Metrobi is great! The support is amazing, the platform is easy to use and they even send tracking links to my customers. Not to mention the Shopify integration or the Shopify Extension that are AMAZING!

Cons

So far, so good. I\`ve had one smaller issue with one driver, but their team took care of it and banned him from my network.

Switched from

[Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/)

Bad drivers and bad support. I used to have issues every week, and didn\`t have anyone to call.

Review Source

CG

Claire G.  
Founder  
Food Production  
Used the software for: Less than 6 months

### "Metrobi review"

February 16, 2025

5.0

The team is super helpful and very responsive.

Pros

I like that it is easy to use and drivers are reliable.

Cons

The cost is too high. And some of the user interface is wonky: the popups prevent me from clicking the buttons I need to click on.

Review Source

Response from Metrobi

May 13, 2025

Hi Claire, Thank you for your honest feedback. We're glad to hear the ease of use and driver reliability have made a positive impact, and we’re especially happy our team has been helpful and responsive. Your comments on pricing and the UI are very helpful — we’re reviewing both as we continue improving the experience. Thanks again for choosing Metrobi, – The Metrobi Team

IS

Isha S.  
Digital Marketing  
Graphic Design  
Used the software for: 2+ years

### "Fast, and Reliable Delivery"

March 13, 2025

5.0

Metrobi is the real deal. Deliveries are on time, drivers are pros, and their delivery management software? A total game-changer. I don’t have time to babysit shipments, and with Metrobi, I don’t have to.

Pros

Service is fast and reliable. The tracking system is actually useful. The software makes scheduling way too easy.

Cons

Honestly? No real issues. They do what they say they’ll do.

Review Source

Response from Metrobi

May 13, 2025

Hi Isha, Thank you for the fantastic review. We’re thrilled to hear that Metrobi continues to deliver reliable service and make scheduling effortless after two years of use. It means a lot to know our platform helps you stay focused without having to worry about logistics. Thanks for trusting us, – The Metrobi Team

BM

Bhavik M.  
SEO Executive  
Marketing and Advertising  
Used the software for: I used a free trial

### "Smooth Integration and Fantastic Driver Support"

May 1, 2025

5.0

Metrobi made it simple for our artisan market to launch and manage local deliveries without the hassle of building a fleet.

Pros

The integration with Shopify was incredibly smooth, allowing orders to flow directly into the delivery system. Driver support is top-notch — communication is clear, and drivers are always professional with our customers.

Cons

I’d love the ability to export more customized reports directly from the dashboard. Reasons for Choosing This Software: We needed a delivery management platform that integrated with our e-commerce system and provided reliable, on-demand driver options.

Review Source

Response from Metrobi

May 13, 2025

Hi Bhavik, Thanks so much for your detailed feedback. We're happy to hear the Shopify integration and driver support have made things easier for your team. We also appreciate your suggestion on customizable reports — it’s a great point, and we’ll be sure to pass it along to our product team. Thanks again for trying Metrobi and sharing your experience, – The Metrobi Team

MS

Matthew S.  
Director  
Food & Beverages  
Used the software for: 6-12 months

### "GrowNYC Wholesale "

September 19, 2024

4.0

Overall it’s been a beneficial platform for us…some of our volume and internal developments have caused us to rely more on our own fleet and need less routes from Metrobi. We have relied mostly on the software in our current capacity.

Pros

Metrobi has been great for us so far, but often times we find it difficult to get a driver assigned and it causes concerns when it’s a high priority delivery. The developments to the platform have been great and the notifications are a bonus. The ability to manage in house and driver for hire is great. And of course \[sensitive content hidden\] responsiveness!

Cons

The platform is a bit cumbersome with the new crm features. I’m not sure that it is relevant in any real capacity for us. More visibility and reports that show real time deliveries would be a huge help as well.

Review Source

Response from Metrobi

September 25, 2024

Hi Matthew, Thank you for sharing your experience. We're glad to hear that Metrobi has been beneficial for your operations and that you've found value in our platform developments and notifications. We appreciate your feedback on driver assignment and the CRM features. Your suggestions for more real-time visibility and reporting are noted, and we'll continue to work on improvements in these areas. Thank you for choosing Metrobi, and we’re happy to support your business. Best, The Metrobi Team

JD

Jules D.  
Outreach Manager  
Computer Software  
Used the software for: Less than 6 months

### "Reliable and easy to work with"

April 15, 2025

5.0

We’ve been using Metrobi for a few months now to handle our local deliveries. It’s been dependable, and we don’t need to think too much about the day-to-day stuff anymore. The drivers are usually on time, the platform is simple to use, and support is easy to reach when needed. It’s taken some stress off our team and helped us stay organized. We’re sticking with it.

Pros

The setup was quick, and the repeat delivery feature saves us time every week. I like how the dashboard keeps things organized, and the communication from their team is clear and responsive. Whenever we’ve had a question or something didn’t go as planned, someone was there to help without delays.

Cons

There have been a few small delivery delays, and once or twice a driver went to the wrong entrance. Nothing major, and they’ve always handled it well, but it’s worth mentioning.

Review Source

Response from Metrobi

May 13, 2025

Hi Jules, Thank you for your thoughtful feedback. We're happy to hear Metrobi has helped simplify your local deliveries and reduce day-to-day stress for your team. We also appreciate your note on minor delays — it’s something we continue to work on improving. It means a lot to know you’re sticking with us, and we’re here whenever you need support. – The Metrobi Team

ZH

Zuzana H.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Metrobi makes logistics easy"

March 13, 2025

5.0

Running deliveries used to be a headache, but Metrobi changed that. Their delivery management software is next-level, making scheduling and tracking effortless. I don’t waste time fixing delivery issues anymore.

Pros

Scheduling is quick and painless. The tracking system is super accurate. The software keeps everything organized without me lifting a finger.

Cons

I have not found issues yet. It just works.

Review Source

Response from Metrobi

May 13, 2025

Hi Zuzana, Thank you for the kind words. We're so glad to hear Metrobi has helped take the headache out of managing deliveries and made scheduling and tracking effortless for you. It's great to know the platform is working smoothly—just the way it should. We appreciate your support, – The Metrobi Team

MN

Mohammed N.  
Associate Lead in logistics  
Internet  
Used the software for: 2+ years

### "Metrobi x Laundryheap"

October 3, 2024

4.0

It’s been a pleasant experience with Metrobi. The purpose of using the platform has been fulfilled. The service is reliable, and the support team is always responsive. Most of the drivers are professional and punctual, which ensures smooth deliveries and seamless operations.

Pros

The driver availability has been excellent, and the team at Metrobi is fantastic. The Metrobi platform is user-friendly and easy to navigate.”

Cons

The communication can be bridged better between the drivers and the clients.

Review Source

Response from Metrobi

November 25, 2024

Hi Mohammed, Thank you for your feedback! We’re glad to hear that our platform and team have been helpful in ensuring smooth deliveries. We’ll work on improving communication between drivers and clients to make the experience even better. Thanks again for sharing your thoughts!

AA

Ali A.  
Manager  
Market Research  
Used the software for: 6-12 months

### "Exactly What We Needed"

March 27, 2025

5.0

We were looking for a tool built with delivery businesses in mind, not just a generic logistics solution. This was clearly made by people who understand the workflow.

Pros

We love how fast everything loads and how easy it is to update delivery statuses. Communication between dispatch and drivers is now seamless.

Cons

None so far — we’re impressed. We'll update if we do.

Review Source

Response from Metrobi

May 13, 2025

Hi Ali, Thank you for the kind words. We’re thrilled to hear that Metrobi has been such a strong fit for your delivery workflow. It means a lot to know the platform’s speed, ease of use, and communication tools are working well for your team. We appreciate your support, – The Metrobi Team

DJ

Dinesh J.  
Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Reliable and Easy-to-Use Delivery Platform for Local Businesses"

April 9, 2025

5.0

We've been using Metrobi for a few months now, and it's been a huge help in managing our local deliveries. What I really like is how easy the platform is to use—not just for our team, but also for our drivers. The interface is clean and straightforward, so we don’t waste time trying to figure things out.

Pros

Easy to use Real-time driver tracking Great customer support Smooth scheduling and communication

Cons

Initial setup took a bit of getting used to

Review Source

Response from Metrobi

May 13, 2025

Hi Dinesh, Thank you for the great feedback. We're glad Metrobi has made delivery management easier for both your team and your drivers. We appreciate you mentioning the initial setup—feedback like this helps us keep improving the onboarding experience. Thanks for choosing Metrobi, – The Metrobi Team

CO

Carey O.  
Production Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Metrobi is a very helpful platform!"

September 20, 2024

5.0

Overall, Metrobi has allowed us flexibility and made previously time-consuming processes significantly easier. I am very satisfied with the platform.

Pros

The self-managed route tool on Metrobi has been incredibly helpful in managing routes and our driving team. Additionally, having access to the Metrobi network of drivers has allowed us a lot of flexibility around all our delivery needs.

Cons

If I had any complaint, it would be that every once in a while the website can be a bit buggy. However, the team is quick to respond and is always able to support and come to a solution quickly.

Review Source

Response from Metrobi

September 25, 2024

Hi Carey, Thank you for your feedback. We're glad to hear that the self-managed route tool and access to our driver network have been helpful in streamlining your delivery operations. We appreciate your understanding about occasional website issues and are happy that our team has been able to provide quick support. We’re pleased to know that Metrobi has made your processes easier and provided the flexibility you need. Best, The Metrobi Team

PM

Priyanshu M.  
executive  
Marketing and Advertising  
Used the software for: I used a free trial

### "Efficient, Reliable, and Built for Local Businesses"

April 25, 2025

5.0

Metrobi has become a core part of our operations — we rely on it daily to coordinate deliveries to our clients throughout NYC.

Pros

Driver management is seamless, and the ability to assign, reassign, and monitor deliveries in real time helps us stay flexible. Proof of delivery with photos and signatures provides peace of mind for high-value shipments.

Cons

I’d love the ability to export fully customized reports with filters and date ranges directly from the dashboard.

Review Source

Response from Metrobi

May 13, 2025

Hi Priyanshu, Thank you for sharing your experience with Metrobi. We're glad to hear it's become such an important part of your daily operations, especially in a fast-paced market like NYC. We appreciate the feedback on customizable reports — it's a great suggestion, and we’ll make sure to pass it on to our team. Thanks for trying Metrobi and for your thoughtful review, – The Metrobi Team

SV

Srushti V.  
Product Marketer  
Information Services  
Used the software for: 6-12 months

### "Solid Delivery Solution"

February 3, 2025

5.0

We’ve been using Metrobi for almost two years. Their drivers are polite, and any issues get sorted out quickly by support. The cost is fair for the level of service, and it integrates well with our scheduling tools. We’re mostly satisfied and plan to continue using it.

Pros

Reliable and on-time deliveries Clear pricing structure Responsive support team

Cons

Occasionally, driver availability is limited on major holidays, but we work around it by booking in advance.

Review Source

Response from Metrobi

May 13, 2025

Hi Srushti, Thank you for your thoughtful review. We’re glad Metrobi has consistently delivered reliable service and integrated smoothly with your tools. It’s great to know our support team and pricing continue to meet your expectations. Thanks for being with us, – The Metrobi Team

IB

Ila B.  
Digital Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "Reliable and Efficient Food Delivery Partner"

February 21, 2025

5.0

Metrobi is hands down the most reliable courier service we’ve used. Their AI-driven route optimization ensures every delivery is on time, and the real-time tracking keeps us in the loop. It’s a game-changer for food businesses.

Pros

On-time deliveries every time, route optimization tailored for busy businesses and easy integration with our restaurant software.

Cons

Would like more late-night delivery options, but it’s not a deal-breaker.

Review Source

Response from Metrobi

May 13, 2025

Hi Ila, Thank you for the amazing review. We're thrilled to hear Metrobi has become a reliable and efficient delivery partner for your business. It's great to know that our route optimization and real-time tracking are making a real impact. We appreciate the suggestion on late-night delivery options — it's on our radar as we continue growing. Thanks again for your support, – The Metrobi Team

SA

Sanjana A.  
Marketing Associate  
Information Technology and Services  
Used the software for: Less than 6 months

### "Reliable Solution for Daily Delivery Ops"

March 26, 2025

5.0

This software quickly became the backbone of our delivery process. Everything is organized and transparent, which saves us time every single day.

Pros

Live updates and notifications keep the whole team in sync. It’s stable, fast, and works on any device we use.

Cons

So far, no issues worth mentioning. Reasons for Choosing This Software: We needed something that just works — without spending weeks learning it. This was simple, powerful, and ready to go.

Review Source

Response from Metrobi

May 13, 2025

Hi Sanjana, Thank you for your feedback. We’re happy to hear Metrobi has become a reliable part of your daily delivery operations and helped your team stay in sync. It’s great to know the platform was easy to get started with and continues to save you time. We appreciate your support, – The Metrobi Team

CO

Cynthia O.  
Asso. Marketing Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Best Courier Service Around"

February 27, 2025

5.0

Metrobi handles my food deliveries like a pro. Their route optimization ensures everything gets their piping hot and on time. I’ve used other services, but none of ‘em stack up. Drivers are friendly, and the tech’s super easy to use.

Pros

Food stays hot, and it’s always on time, friendly and professional drivers, and scheduling takes seconds—super simple.

Cons

Would love more nighttime delivery options, but it’s not a dealbreaker.

Review Source

Response from Metrobi

May 13, 2025

Hi Cynthia, Thank you for the kind words. We’re so glad to hear Metrobi has made your food deliveries smoother, faster, and more reliable. Your feedback about nighttime delivery options is appreciated — it’s something we’re exploring as we continue expanding service hours. Thanks for choosing Metrobi, – The Metrobi Team

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