# Metrobi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Metrobi Software - reviews, pricing plans, popular comparisons to other Route Planning products and more. Source: https://www.capterra.com/p/183910/Metrobi-delivery-planning-software --- # Metrobi Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Metrobi ## What is Metrobi? Deliver with Metrobi. Grow with Confidence. Metrobi provides a fulfillment platform tailored for local businesses. It simplifies delivery management, enables seamless communication with recipients, links businesses with local contractor drivers, and streamlines their in-house delivery teams. ## What is Metrobi used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Logistics](https://www.capterra.com/logistics-software/)[Route Planning](https://www.capterra.com/route-planning-software/) Overall rating Based on 91 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Metrobi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://metrobi.com&name=Metrobi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Metrobi 4.9 (91) VS. [4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $99 Per User, Per Month Starting Price $24 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (91) Ease Of Use 4.5 (356) Value For Money 4.7 (90) Value For Money 4.6 (321) Customer Service 4.9 (91) Customer Service 4.8 (341) ## Metrobi alternatives [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $575.00 Per User, Per Month Highest Rated [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month [4.1 (76)](https://www.capterra.com/p/218952/Tookan/reviews/) Starting price $129.00 Per User, Per Month [Track-POD](https://www.capterra.com/p/178880/Track-POD/) [4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/) Starting price $49.00 Per User, Per Month [Learn More](https://www.capterra.com/p/178880/Track-POD/) [View all alternatives](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Delivery Tracking 4.9 (65) 90.77% of 65 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Driver Management 4.8 (47) 82.98% of 47 reviewers that rated this feature as important or highly important Track all personnel who operate company vehicles Routing 4.8 (46) 80.43% of 46 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Proof of Delivery 4.8 (41) 75.61% of 41 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Dispatch Management 4.7 (38) 89.47% of 38 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Scheduling 4.9 (37) 86.49% of 37 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Metrobi 64 features Outsource and manage third party logistics Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. A website or login for customers to access information Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Electronic signing method that validates the authenticity and integrity of a digital document Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Management of commercial motor vehicles for work-related purposes Dispatch food deliveries Intended to be used by courier services Intended to be used by freight brokers and logistics companies Serves restaurants Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track driver locations on a map in real time Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Notifications via mobile devices Capture signatures via mobile devices Manage and support multiple locations Tracks and processes online orders Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Manage and track orders being shipped to customers Send messages via SMS Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Manage the planning and execution of supply chain activities Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Get Advice We can help you find the software with the features you need. Features 4.8 (91) 4.8 Based on 91 reviews ## Pricing Value for money 4.7 (90) Free Trial Free Version Software Only $0.00 Support (Dedicated Operations Managers) $99.00 Usage Based,Per Month Value for money 4.7 (90) 4.7 Based on 90 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ Shopify Collabs](https://www.capterra.com/p/167862/Dovetale/)[ Olo](https://www.capterra.com/p/191606/Olo/)[ Shopify Multi Carrier Shipping Label](https://www.capterra.com/p/244554/Shopify-Multi-Carrier-Shipping-Label/)[ Shopify Product Options App](https://www.capterra.com/p/265910/Shopify-Product-Options-App/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (91) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (91) 4.9 Based on 91 reviews ## User reviews Overall rating 4.9 Based on 91 reviews Filter by rating 5(84) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PJ Predrag J. Co-Founder Marketing and Advertising ### "Perfect Fit for Our Client's Catering Logistics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2025 Metrobi made managing our client's catering deliveries simple and stress-free, especially during busy seasons. Pros Flexible scheduling, real-time tracking, and professional drivers make a huge difference. Clients love receiving live updates and delivery confirmations. Cons I’ve had a seamless experience since day one. It’s obvious that Metrobi truly prioritizes its customers when designing its services Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DY Deepak Y. Manager Package/Freight Delivery ### "Smooth Flower Deliveries That Impress Every Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 Our flower shop uses Metrobi Charlotte courier to ensure every bouquet arrives fresh and flawless. Route optimization avoids heavy traffic, and proof of delivery photos help us maintain a premium customer experience. Clients receive live ETA updates, which makes the process completely stress-free. Metrobi helped us elevate our service to new heights. Pros Smart routing, instant ETAs, and beautiful delivery accuracy. And what I liked most about Metrobi is its smart delivery automation and real-time tracking. The platform makes managing multiple deliveries effortless, ensuring on-time arrivals and a smooth customer experience every time. Cons None—it’s reliable through and through. The only thing I’d like to see improved in Metrobi is more advanced customization options for reports and notifications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vanita R. IT manager Computer Software ### "Excellent Platform for Our Coffee Roastery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2025 My experience with Metrobi has been invaluable for handling recurring deliveries to cafés across the city. Pros Recurring scheduling is easy, driver tracking is accurate, and proof of delivery eliminates confusion. Setup was fast and user-friendly. Cons We’ve had no issues whatsoever. Reasons for Choosing This Software: We needed a robust delivery partner for daily wholesale distribution, and Metrobi delivered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mentor H. Manager Logistics and Supply Chain ### "Scalable Delivery Management for a Growing Startup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 As a fast-growing food-tech startup, we needed delivery management software that could scale with us. Metrobi’s route planner and centralized dashboard have been crucial. We handle hundreds of orders weekly, and the system ensures every delivery is optimized, trackable, and reliable. What once took hours of manual coordination now takes minutes. The support team has been outstanding, always quick to assist. Metrobi has allowed us to grow without worrying that logistics would hold us back. Pros Scalable delivery management software for startups Route planner handles high volumes efficiently Excellent support team Real-time updates and easy-to-use dashboard Saves hours of manual coordination Cons The only downside is that Metrobi has set such a high bar that we now compare every other vendor to them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Tom R. Owner Farming ### "owner of Earth First Farms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 Pros Great customer support. Drivers are a little hit or miss, but the 'hits' are fantastic and always make things easier. Cons I don't like the changes to the customer info while uploading and creating a new delivery. I need more details and flexibility on the product field Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BF Brian F. Director of Operations Food & Beverages ### "Director of Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 5, 2025 A slow start but once there were more drivers in my network, everything has been running smoothly and efficiently Pros The customer support and open communication. Very easy to contact them and talk about any potential or current challenges. Cons last minute Orders can be tough to fulfill, but the team does work hard to do so. Another challenge is when a driver drops out last minute. There are not notifications for me the customer to know about that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Consultant Restaurants ### "The Delivery Management Software That Transformed Our Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2025 I was in charge of deploying and managing delivery management for a specialty coffee shop client. Running a coffee shop that delivers freshly roasted beans to customers across the city is always stressful. Since adopting Metrobi’s delivery management software, my client's workflow has completely transformed. The route planner ensures that drivers take the most efficient paths, cutting down on delays and fuel costs. I now have complete visibility over every order in real time, and our team no longer spends hours manually coordinating deliveries. As my client once remarked, the platform does feel like having a logistics department in my pocket; organized, accurate, and reliable. Most importantly, our customers almost never complain about any delays - we are able to constantly ensure timely deliveries. Metrobi has truly given us peace of mind and allowed us to focus more on product quality rather than worrying about logistics. Pros 1\. Highly intuitive delivery management software that scales with small businesses 2. Route planner optimizes delivery schedules and saves both time and money 3. Real-time order tracking with seamless communication between shop and drivers 4. Professional, polite drivers who handle fragile packages with care 5. Easy onboarding for new staff and quick learning curve 6. Excellent customer support team that is responsive and proactive Cons 1\. Occasionally wish for even more advanced customization in the route planner (but the current setup already works very well) 2. With so many features available, it can take a little time to explore everything, though once you do, it’s a huge advantage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Edison C. Operations Assistant Hospitality ### "Flexible, great service, and easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2025 Metrobi is a well-built platform with very few drawbacks in its use. High-volume delivery businesses can rely on their bulk upload functionalities, flexibility in route updates, and a reliable base of drivers who are both skilled and pleasant to work with. I'm so glad we changed shipping partners to Metrobi! Pros Metrobi offers highly flexible shipping options for a range of shipping needs. For my context of high-volume perishable food deliveries, it offered the flexibility I needed with a stellar network of drivers that I can depend on. Metrobi's chat function is a complete game-changer, as there are last-minute fixes such as address updates or stop deletions that I can simply ask they take care of. Then they just notify me when done! It is orders of magnitude better than any other shipping solution on the market as far as I am currently aware. Cons The platform at times can be hard to navigate, specifically the map viewer. At times driver routes are hard to distinguish and the driver location icons are not updated in real time. Some drivers are not as good of quality as others. Switched from [Mobile Roadie](https://www.capterra.com/p/140922/Mobile-Roadie/) Poor driver quality, poor customer service/partnership, inconsistent outcomes generally Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2025 Hi Edison, Thanks for the great feedback. We’re glad Metrobi is giving you the flexibility and support you need for your deliveries. Your notes on the map and driver consistency are helpful, and we’re always working to improve. We appreciate you choosing Metrobi as your shipping partner! The Metrobi Team KH Kevin H. COO Food & Beverages ### "Metrobi gives better service at a cheaper price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2025 We have had a stellar experience with Metrobi. Our clients are happy and my business saves money. Metrobi has transformed how we distribute our packages across the state! Pros Metrobi provides an excellent and responsive delivery service that saves me 40% or more compared to UPS or Fedex. Our clients receive their packages faster, and I can find drivers whenever I need them. Metrobi has transformed how we distribute our packages across the state! Cons It does require more time to create Metrobi routes than to just print delivery stickers for UPS. It is worth the time invested though, and I get faster every week. I would appreciate some additional controls to manually assign preferred drivers between my routes and to know the size of their delivery vehicles. Switched from [Routific](https://www.capterra.com/p/142530/Routific/) Cheaper price compared to UPS service. We previously used Routific a couple of years ago and I liked it. It was just too challenging to manage drivers as direct contractors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2025 Hi Kevin, Thank you for the great review. We’re so glad Metrobi has helped you save money and speed up deliveries for your clients. We appreciate your support and are happy to be part of your operations across the state. The Metrobi Team Kelly L. Owner Marketing and Advertising ### "Consistently Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2025 Working with Metrobi has streamlined our delivery operations significantly. As a marketing company, timing and presentation matter, and Metrobi helps us ensure both. The platform is easy to use, customer service is responsive, and we consider them an extension of our team. Their service has helped us maintain a professional edge in client-facing campaigns. Pros Metrobi has been a consistently reliable delivery partner for our printed marketing materials. Their real-time tracking and clear communication make it easy to plan our campaigns with confidence. We’ve especially appreciated their on-time performance, even with tight deadlines, and how professional their drivers are when representing our brand to clients. Cons If we had to mention one thing, it would be that availability during peak hours can sometimes be limited if we don’t book in advance, but that’s understandable given demand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2025 Hi Kelly, Thank you for the kind words. We’re glad Metrobi has been a reliable part of your delivery process and that the real-time tracking and communication have been helpful. We appreciate the feedback on peak-hour availability and are always working to improve. It means a lot to be seen as part of your team. The Metrobi Team [View all Reviews](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Popular comparisons [Elite EXTRA vs Metrobi](https://www.capterra.com/compare/131389-183910/Elite-EXTRA-vs-Metrobi-delivery-planning-software)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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