# Savvy Pet Spa Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Savvy Pet Spa Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more. Source: https://www.capterra.com/p/183787/Savvy-Pet-Spa --- # Savvy Pet Spa Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Savvy Pet Spa ## What is Savvy Pet Spa? Savvy Pet is Version 3 of the trusted Savvy Pet Spa software, now redesigned with enhanced simplicity and power for pet grooming business owners. Whether you specialise in dogs, cats, or any type of pet, Savvy Pet streamlines your daily operations so you can focus on what you do best — caring for animals. With improved navigation, faster booking tools, and smarter client management features, it’s easier than ever to schedule appointments, track services, manage payments, and keep customer records organised. From independent groomers to busy multi-staff salons, Savvy Pet helps you save time, reduce admin stress, and deliver a smoother, more professional experience to your clients. ## What is Savvy Pet Spa used for? [Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/) Top alternative Featured Overall rating Based on 75 user reviews Reviews sentiment Positive 91% Neutral 3% Negative 7% Starting price £38 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Savvy Pet Spa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.savvypetspa.com&name=Savvy Pet Spa) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Savvy Pet Spa 4.6 (75) VS. [4.2 (208)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting Price £38 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (75) Ease Of Use 4.2 (229) Value For Money 4.5 (75) Value For Money 4.1 (221) Customer Service 4.7 (73) Customer Service 4.2 (221) ## Savvy Pet Spa alternatives Highest Rated [4.9 (59)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month [4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month [4.7 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month [View all alternatives](https://www.capterra.com/p/183787/Savvy-Pet-Spa/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.7 (50) 54.00% of 50 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Appointment Scheduling 4.6 (49) 57.14% of 49 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Client Management 4.4 (47) 44.68% of 47 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Calendar Management 4.4 (40) 45.00% of 40 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Management 4.5 (38) 42.11% of 38 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Pet Grooming 4.5 (29) 41.38% of 29 reviewers that rated this feature as important or highly important For pet grooming businesses Savvy Pet Spa 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Digital forms that are shared and accessed online Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Tracks the time an employee has worked Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Mobile pet grooming business that can work from different locations Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Book meetings and appointments through a website or digital platform Saves and tracks pet birthdays For pet grooming businesses Accept and process customer payments for products or services using hardware and software Active reporting of data and metrics Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Monitor and manage customers' perceptions about a business, product, or service Reports specific to sales analysis for trends and strategies Database containing accurate and up-to-date information on all operational services Send messages via SMS Schedule shifts for staff/employees, track hours worked, and manage staff payroll Set up connections to third-party platforms to improve business processes Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 4.5 (75) 4.5 Based on 75 reviews ## Pricing Value for money 4.5 (75) Free Trial [View pricing plan details](https://www.capterra.com/p/183787/Savvy-Pet-Spa/pricing/) Starter £38.00 Flat Rate,Per Month It includes: - Appointment Scheduling - Auto Customer Appointment Reminders - Automated & Customisable Email / SMS - Calendar Customization - Cloud Based With Auto Back-up - Customer & Pet Flags - Free Native Groomer Mobile Apps - Free Online 1:1 Training - Free Savvy Bookings Directory Listing - Google Calendar & Ical Integration - Live Chat Support - Online Card Payments With Savvy Pay - Send To All / Send To All by Flags - Unlimited Customers and Pets - Unlimited Staff and Devices - 150 SMS Credits Extra £48.00 Flat Rate,Per Month It includes: - Appointment Scheduling - Auto Customer Appointment Reminders - Automated & Customisable Email / SMS - Calendar Customization - Cloud Based With Auto Back-up - Comprehensive Business Reports - Customer Mobile App - Customer & Pet Flags - Customer Portal - E-Contracts - E-Forms - E-Invoicing - Free Native Groomer Mobile Apps - Free Online 1:1 Training - Free Savvy Bookings Directory Listing - Google Calendar & Ical Integration - Live Chat Support - Online Booking - Online Card Payments With Savvy Pay - POS Card Machine Integration - Quickbooks - Savvy Pay - Send To All / Send To All by Flags - Shop - Stripe & Paypal Integration - Totally Customisable Branding - Unlimited Customers and Pets - Unlimited Staff and Devices - Waiting List - Websites - 350 SMS Credits Salon £53.00 Flat Rate,Per Month It includes: - Appointment Scheduling - Auto Customer Appointment Reminders - Automated & Customisable Email / SMS - Calendar Customization - Clock In and Out / Timesheets - Cloud Based With Auto Back-up - Comprehensive Business Reports - Customer Mobile App - Customer & Pet Flags - Customer Portal - E-Contracts - E-Forms - E-Invoicing - Free Native Groomer Mobile Apps - Free Online 1:1 Training - Free Savvy Bookings Directory Listing - Google Calendar & Ical Integration - Live Chat Support - Multisalon Switcher - Online Booking - Online Card Payments With Savvy Pay - POS Card Machine Integration - Quickbooks - Savvy Pay - Send To All / Send To All by Flags - Shop - Staff Rota - Stripe & Paypal Integration - Totally Customisable Branding - Unlimited Customers and Pets - Unlimited Staff and Devices - Waiting List - Websites - 350 SMS Credits Value for money 4.5 (75) 4.5 Based on 75 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (73) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (73) 4.7 Based on 73 reviews ## User reviews Overall rating 4.6 Based on 75 reviews Filter by rating 5(60) 4(8) 3(2) 2(1) 1(4) Mentioned topic Sorted by most recent MG Michael G. Groomer Consumer Services ### "Dont Hesitate, Sign up!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2025 Very supportive and a game changer. This will help minimise no-shows and support customers remembering appointments. It houses all the admin in one place which as we grow the business over time will help. Pros The automation of emails, SMS and pre-admin that is sent to customers to save me time. Cons Initially its quite overwhelming with all the different features. But once you use the support available you understand it quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 14, 2025 Hi Michael, Thank you so much for taking the time to leave a review and for your kind words! At Savvy, we take great pride in delivering exceptional customer support. Our team is dedicated to going above and beyond for our clients, always being available to receive feedback, provide one-on-one assistance, and quickly address questions through chat. Your feedback means the world to us and helps us continue to improve. Thank you again for your support! Best regards, Helen & The Savvy Team GC Georgia C. Director Consumer Services ### "Room for improvement but has excellent potentisl" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 2, 2024 overall I am still getting to grips with savvy, I cannot fault the customer service and I am pleased with many aspects but I do think there is room for improvement, more so from a general ease of use as a software itself - I don’t think there is much to Improve on from the aspect of it being for pet groomers specifically Pros The customer service is excellent and very fast. The focus on pet grooming as its target market is very good and a lot of the things you can do such as “overdue grooms” and having pet info as well as client info sets it apart from broader softwares. Cons There are small things that could be improved to make it more user friendly or simpler. Sometimes I feel like I am having to do a few things to get what I want achieved instead of just the one to get straight there, meaning some options end up being more complicated than they need to be. The app is not as accessible as it should be it is easier to use the desktop view and therefore the app needs improvement and for you to be able to do more things on in such as client messages Switched from [Timely](https://www.capterra.com/p/142756/Timely/) Timely was broader and this meant you could only have one client and all their multiple dogs had to go under one name (the clients) we prefer the individual dog option that savvy has. The price point on timely is also way off. Their app is very easy to use and preferable to savvy but it lacked the focus on our business needs as a groomers (better for human salons) their helpdesk is slow and there was often glitches in the system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2024 Hello Georgia, Firstly, allow, me to thank you for your detailed review. No company can grow without feedback... It's vital for development and learning. Savvy is dedicated to implement changes that support our customer journey. So much so that all of your points will be fed back into the company. Simplification is already something we are working on and we do hope you like the changes as they are implemented, (watch this space)! I have already passed on your kind and encouraging words to our customer support team. They have been greatly appreciated, as are your words. Thank you again for your time and it's lovely to have you onboard. Many thanks Helen & The Savvy Team AM Amy M. Salon owner Retail ### "The best all rounder " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2024 Always always always fantastic. Couldn’t ask for a better system. Pros Savvy literally does everything. From having the hardest working team behind it that help day or night. Savvy doesn’t just automatically send our appointment reminders as well as manage bookings. It is also our payment interface, our full communication system with customers and most importantly our accounting system for our accountants. It really is a complete all rounder. Cons The apps are currently being more closely developed however if I had to say anything the only con would be the apps are not as functional as the main system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2024 Hello Amy, It's greatly appreciated that you took the time to review our software. The team will be excited to read this, and it does drive us to grow, develop and adapt. We are working hard on the the APP side of our software. Working closely with our client base to develop in a user friendly way and add features by popular demand. Many thanks, The Savvy Team KB Kaitlyn B. Pet Groomer Retail ### "Best software around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2024 Amazing. Best software around and wouldnt go elsewhere. Customer services is second to none Pros Customer services Online booking Reminders Ease of use Rebooking appointment option Cons I dont really have a cons for the software it does exactly what i need. Alternatives considered [FreeAgent](https://www.capterra.com/p/122008/FreeAgent/) [Groomer.io](https://www.capterra.com/p/276684/Groomerio/) Reasons for choosing Savvy Pet Spa Very well laid out, free trial with good customer services to help guide me and nothing was to difficult for them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2024 Hello Katlyn, Thank you so much for taking the time to review our software. It's great to know that you are so happy, and I will pass your kind words on to the team. Many Thanks Team Savvy MT Michelle T. Dog Groomer Retail ### "Amazing software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2024 It’s been a breath of fresh air, so simple to use and hassle free! Pros The team are so helpful, the reminders it sends out to customers, the online booking and website are extremely professional Cons Nothing, it’s fantastic! Really can not think of anything bad. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2024 Hi Michelle, It's great that you are finding our automation so helpful to your business. Your positive review to all the staff behind the scenes. Thanks for your encouraging words Much Gratitude Savvy Team TD Tracey D. owner Retail ### "Savvy Pet Spa 5 stars " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2024 I couldnt run my salon without savvy, being able to be out and about and have access and there customer service is the best... i would not change Pros I love the Automtic reminders as they save me so much time and have reduced my no shows by 100%... couldnt be without it Cons To be honest there is nothing that i least like. Reasons for choosing Savvy Pet Spa For me they were the best, and had so much to offer Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2024 Good day Tracey, Knowing that our automation is saving you time is music to our ears. Time is indeed money and, we're pleases that your'e, pleased. Plus saving money! Best wishes and many thanks Savvy Team CC Chloe C. Dog groomer Health, Wellness and Fitness ### "Brilliant System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2024 Pros Ease of use, Planning, Tracking appointments Cons Nothing, system is super helpful and is super helpful with running my buisness Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2024 Hello Chloe, Thanks for your time in leaving your review. We're happy your happy and love your feedback. Ease of planning and helpfulness is our aim. Great to know we're hitting them. Many thanks Savvy Team BA Bianca A. Dog groomer Retail ### "Great booking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2024 Pros I have used savvy for a number of years and always been impressed with its ease of use and how streamlined it is. It is constantly being made better and more agile as a system. Definitively one of the best business decisions I've made switching from my paper diary to this one. Cons There isn't anything i dislike. Every feature is useful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2024 HI Bianca, Thanks for the great review! Always great to know we have happy customers, especially long term ones. Many thanks Savvy Team RC Rebecca C. Dog groomer Cosmetics ### "Savvy pet spa ⭐️⭐️⭐️⭐️⭐️" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2024 Pros Savvy Pet Spa is the best system Ive used for my grooming business. Having everything in the one place including all my contracts is amazing. The confirmation and reminder messages is a massive time saver as well as setting reoccurring apps so I don’t have to worry about forgetting to put apps into my diary. I highly recommend Savvy for any dog groomers out there looking for an easy to use system Cons Nothing I like everything I have used savvy for Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2024 Hello Rebecca, So sorry it's taken a while to thank you. Thanks so much for your kind words! Many thanks Savvy Team JG Jayne G. Owner Consumer Services ### "Please do not waste your time on this system " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 29, 2023 I have lost all access to my gmail account due to this system, I tried to advise them when I first started out that the website was unresponsive while using on my phone so it was randomly creating appointments where they shouldn’t be and blocking out the wrong time, there are so may bugs in the system it’s is unbelievable and the customer service is awful, their answer to everything is to try and blame you for the system faults and have not intentions of fixing anything. They have a recurring booking which you can switch on when you first set up your initial booking, you can then create as many forward appointments as you like, when I tried to hit the create button it was not working, so I hit the create and confirm which then send out 12 email appointment confirmations in separate emails through my gmail account to my customer using the savvyspas email address as the sender not my gmail account address, this is a violation of google mail usage and is regarded as spamming, it’s also wrong, I am not savvy spa that’s not my business name it’s misleading, it’s trying to make all individual business look like there business name is savvy spa, it’s a violation of my brand. Why would you create a system function that would send out an email for each individual appointment? the rebooking function should not be there as a tool to force your customer to pre agree to a load of bookings, it’s supposed to be for the business owner to manage the diary slots in bulk, not manage the customer in bulk, you would only need the customer to agree to the appointment that is coming up, a logical system would then send the next appointment out on completion of the previous booking making life easier for the business owner. There is absolutely no reason to have the need for you client to pre confirm any appointment more than the one that is coming up and I was absolutely shocked this function even exited, could you imagen getting 12 emails from a business asking to to pre confirm all your appointments, especially from an email address that you had never heard of, my mind was blown, I advised them they needed to change this function so it won’t happen to any one else, their response was it was my fault because I hit the create and confirm button instead of the just create button, the create button was not working because it was unresponsive so I used the create and confirm button thinking it wound just create and confirm the initial booking not send out 12 emails that would be crazy, who in there right mind would want that function. So now none of my customers can contact me on my business email, if they do I just won’t see it and I do the majority of communication on this email, I have had to go through social media and my website to change my email address so any new customers will be able to contact me, I have a load of printed marketing and business cards out which have that email address on, it’s also my google business listing email which means if google do not reverse this restriction I will loose it all, I have been investing in google ads so this is going to be devastating to my business profile online and I will have lost a lot of money. The company don’t seem to care so if you are thinking about signing up to the software just to let you know, the app is not working. It’s redundant, using the website on your phone browser is unresponsive, it only works on desktop, beware of hidden functions that send out spammy emails to your customers using there company email as the sender, apparently you can go and change the email to your own, why is that function even there ? What business wants someone else’s company name plastered as the sender on their company emails, just use the actual company’s email that they supply you with for all emails Pros Nothing the system is unresponsive on mobile and the app is not working Cons The system is unresponsive when using on your mobile through a browser and the app dose not work at all Reasons for choosing Savvy Pet Spa The reviews looked good and they advertised about having a mobile app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183787/Savvy-Pet-Spa/reviews/) Popular comparisons [MoeGo vs Savvy Pet Spa](https://www.capterra.com/compare/165732-183787/MoeGo-vs-Savvy-Pet-Spa)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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