# Score My Reviews Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Score My Reviews the right Review Management solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183655/Score-My-Reviews/reviews --- Score My Reviews 4.9 (80) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Score My Reviews Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews DB Derek B AdministratorBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: Less than 6 months. “sensitive content hidden\] has been incredibly helpful, answering all my questions without making me wait on the phone. “ January 23, 2026 MT Miroslav T PlumberBuilding Materials, Self-employedUsed the software for: 6-12 months. “Many customers will not go forward and write a review after they recommended the service“ September 13, 2022 EH Eric H ContractorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “This software has streamlines the process of getting reviews for my business.“ December 3, 2024 MN Mark N Attorney Law Practice, 2 - 10 employeesUsed the software for: 6-12 months. “Maybe I just don't have the knowledge to set up that feature.“ December 29, 2022 DB Derek B AdministratorBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: Less than 6 months. “As soon as everything is set to go, the rest is easy and straightforward.“ January 23, 2026 OS Owolabi S MDMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “Although the price is reasonable compared to other similar products, I just don't know if it's worth the per month price tag, which adds up rather quickly when you're running a business“ January 30, 2021 JH Joe H OwnerEntertainment, 2 - 10 employeesUsed the software for: 6-12 months. “This system has greatly improved the way we communicate with clients.“ August 5, 2024 ND Nancy D PartnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “There is nothing that I would consider to be a "con" about this service“ April 7, 2020 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HC Hazel C. Office Admin Construction Used the software for: 2+ years ### "easy to use easy to get reviews" September 18, 2025 5.0 Pros easy to use and user friendly, simple and straight to the point. we like it, and we are using it weekly to get reviews Cons Very effective for our construction company which we don’t want to spam our customers for reviews on Google and Angi Review Source KS Kaylee S. Brand Representative Construction Used the software for: Less than 6 months ### "Score my Reviews is incredible!" August 29, 2022 5.0 Score my reviews has been great and has helped us leverage reviews and feedback online. Pros We love using score my reviews for our business. It is very easy to use, includes review filtering, and helps us reach out to customers who have not given feedback. Cons I definitely think score my reviews needs to add an option to add multiple users to the platform. It would be very helpful if all of our sales reps were able to send out review requests while they are in customers homes giving estimates. Alternatives considered [NiceJob](https://www.capterra.com/p/142037/NiceJob/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing Score My Reviews The ease of use, review filtering, results dashboard, and overall cost Review Source Response from Score My Reviews September 9, 2022 Thanks for your review. Each account can add up to 5 users to their account. That option is already available. I wish you would ask us about it. Thanks again. JH Jacquelyn H. District Manager Real Estate Used the software for: I used a free trial ### "Great starter product" April 13, 2021 3.0 I like it so far. Pros The ease of being able to send out mass requests for reviews Cons It is slow and wish there were more options to customize the review requests Reason for choosing Score My Reviews I need to create a better reputation for my local office. Review Source DB Derek B. Administrator Business Supplies and Equipment Used the software for: Less than 6 months ### "It is a very helpful tool to get reviews" January 23, 2026 5.0 Pros We have two business locations and wanted to improve our overall reviews. I can’t say enough great things about Score My Reviews. \[sensitive content hidden\] has been incredibly helpful, answering all my questions without making me wait on the phone. As soon as everything is set to go, the rest is easy and straightforward. Cons No issues to report. Their team responds quickly to whenever help is needed. We are happy with them. Review Source AN Antonel N. Director of Online Marketing and Business Intelligence Services Marketing and Advertising Used the software for: Less than 6 months ### "Great ratio price-features, with amazing customer service and support" July 31, 2023 5.0 The platform offers a set of solid features for a great price. Are there more complex platforms? Yes, but they come at a higher cost and oftentimes that extra complexity causes more headaches than helps. But their customer service is great, very knowledgeable staff that offers good suggestions to make the most use of the platform. Pros Great customer service & Easy to use platform. Lots of knowledge base information to guide users. Cons Needs more integration with Zapier; option to set size of delay for resend Switched from [TrueReview](https://www.capterra.com/p/210085/TrueReview/) The other platform came with more features, but we were over-promised and eventually all we could use were the same features Score My Reviews offered from the beginning at a better price and with a more helpful customer service. Review Source EL Evelyn L. Admin Construction Used the software for: 6-12 months ### "Easy to receive reviews on Google" September 8, 2025 5.0 Pros We get reviews on our Google business profile, and we can keep communication with our customers about the service we provided Cons If there was auto review respond it would be great. something like AI, but we are good with what they offer now Review Source RN Robyn N. Salon Admin Cosmetics Used the software for: 1-2 years ### "It is more efficient reaching out to clients" November 13, 2024 5.0 since we started using these guys, our customers have been leaving us good reviews on google. having more reviews is a must when you are in hair salon business Pros they are always readily available to assist Cons everything about the app so far is good. Review Source PO Peter O. Administrator Machinery Used the software for: 1-2 years ### "We needed this long time ago" May 21, 2025 5.0 Pros Thier price and their customer service. glad to talk to real human, without waiting long over the phone. Cons I wish we could get more reviews. some people won't leave reviews, but overall, we improved our reviews. Review Source EH Eric H. Contractor Construction Used the software for: 1-2 years ### "The software is good for reviews" December 3, 2024 5.0 Pros This software has streamlines the process of getting reviews for my business. We upload customer list in weekly basis. From there, we receive several reviews weekly. We couldn’t get this many reviews before, Just some every several months. It is good, if you are looking for more client reviews. Cons I can’t think of anything negative. We are happy so far. Review Source SC Stepheny C. Salon Maneger Cosmetics Used the software for: 6-12 months ### "Getting Google reviews and more clients" October 25, 2024 5.0 Pros Getting reviews on Google. We didn't even have Google business profile. They set it up for us and in less than 6 months we got almost 50, 5-star reviews. They setup our website and are managing our it too. Cons They are alwasy there for you. We are happy with them Review Source SD Samantha D. Transaction Coordinator Real Estate Used the software for: 1-2 years ### "Great product!! " December 21, 2021 4.0 We have had very few issues with score my review. It is so easy to use and has increased reviews Pros This product is very easy to use and has increased our reviews Cons The ability to customize the product to each broker in our company Review Source CE Christine E. Office Manager Consumer Services Used the software for: 2+ years ### "Great Product" May 7, 2021 5.0 Pros Score my review is an amazing product. Very easy to set up and sending review requests to our customers takes seconds to do. And our customers love it for the easiness to respond and leave feedback. Cons The only con is sometimes it runs a bit slow, but not a big deal Review Source PL Paul L. Owner Apparel & Fashion Used the software for: 2+ years ### "Channeling Good Reviews. " March 2, 2020 5.0 our experience with Score my Reviews so far has been extremely ely positive. Pros What I like the most is the ability to hear from the customers, and channel positive feed back toward building our reputation. Cons We yet have to discover a negative aspect to Score My Review. Review Source DJ Dariush J. Owner Construction Used the software for: 2+ years ### "Very useful tool" October 16, 2019 5.0 Pros It is ultimate solution for improving company rating and rank . Easy to work, great customer support and affordable! Cons So far there is item to dislike about this service. Review Source GG Grace G. Office manager Construction Used the software for: 1-2 years ### "It increased our online reviews" October 12, 2023 5.0 Pros Score My Reviews is a thorough answer for companies searching for an effortless way to get online reviews. Their support team really goes above and beyond to help you with any issues. Overall, I am very pleased with the product. Cons Streamlining our reviews from different platforms. Review Source sM sue M. salon manager Consumer Services Used the software for: 2+ years ### "Score My Reviews" May 1, 2020 5.0 Our salon has been working with "score my reviews" for a year now and have been very pleased with the results. Many of our new clients find us from posted reviews and our current clients appreciate the fact there is a forum that allows their opinions to be heard. The whole process is simple to use and the reviews have been very helpful in building our on-line reputation. Pros Have been pleased with the ease of using the program. Cons Can not think of a negative and really appreciate how it helped our business. Review Source CD Clara D. Salon Manager Apparel & Fashion Used the software for: 6-12 months ### "Great product and support! " January 12, 2024 5.0 Pros The software is very intuitive, and very easy to use. It provide huge value to those business owners dedicated to collaborating with their customers. Cons I like everything I see. Not need anything more for my purpose Review Source TB Terry B. Owner Design Used the software for: Less than 6 months ### "It is user-friendly and with multitude features but simple" March 12, 2024 5.0 Pros It is designed to help get reviews from your customers. Although it's only been 5 months since we started using it, I have to admit, this app has been impressively easy to use and has produced great results. The customer service team was highly helpful and offered guidance on utilizing the software. Cons If the text marketing option was also available that would be nice Review Source MN Mark N. Attorney Law Practice Used the software for: 6-12 months ### "Ease of use and affordable " December 29, 2022 5.0 I love it. It's amazing what you get for the price. Pros Ease of use and it is very affordable compared to others. Cons I would like a better notification of when I get reviews. Maybe I just don't have the knowledge to set up that feature. Review Source JE James E. General Managers Automotive Used the software for: Less than 6 months ### "Great Review Software" December 8, 2020 5.0 Excellent. Very responsive customer service as well. Pros We like that Score My Reviews is easy to access for our sales staff. The tools allow us to quickly and competently request our customers to leave us positive feedback across multiple review platforms. It is an excellent reputation improvement tool. Cons The initial issue was the limited amount of users per store, but both times I have requested additional users to be added my request has been accepted. Review Source WH William H. Owner Automotive Used the software for: 6-12 months ### "Affordable and easy to use" November 2, 2023 5.0 Pros This software aggregates reviews from multiple sources and arranges them for display on your website. It provides a considerable level of personalization. It is easy to figure out how to use it. Cons We have not experienced any problems. Good for now Review Source SM Sara M. Administrator Construction Used the software for: 6-12 months ### "Great product. Easy to use!" May 9, 2019 5.0 This application simply dose what is supposed to do. Getting us more reviews! Pros We have gained lots of new reviews and that has improved our sales. We are showing all our good reviews in our site with their software and that help our new clients to be more confident when they want to hire us. Cons We don’t care much about other features in their dashboard. As long as we can get more online reviews that is good. Review Source BJ Billy J. Agency Owner Insurance Used the software for: 1-2 years ### "Great System" May 25, 2021 5.0 Pros The software for score my reviews is easy to use for my agency and customers. Cons I wish the system had an app option to use on your smartphone. Review Source SG SHARON G. Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "I highly recommend Score My Reviews!" March 7, 2021 5.0 It has been great. If I have a question or issue they respond right away. It has made a big difference for your company. Pros Score My Reviews really helped us increase the number of good reviews we received. It also identified potential unhappy customers so we could follow up with them before they left a bad review. Cons I have no issues with Score My Review. It is very easy to use. Review Source BA Boone A. General Mgr Automotive Used the software for: Less than 6 months ### "Support" October 18, 2019 5.0 Pros Well defined, process oriented friendly and knowledgeable. Cons Nothing about the support was negative, in my opinin Review Source