# Citadel Time Clock Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Citadel Time Clock Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more. Source: https://www.capterra.com/p/183580/Citadel-Time-Clock --- # Citadel Time Clock Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Citadel Time Clock ## What is Citadel Time Clock? Citadel Time Cloud elevates your time and attendance with its cloud-connected system featuring a sleek 7-inch capacitive touch screen. Eliminate buddy punching using advanced fingerprint technology or opt for RFID reader and PIN punching options. All punch data is instantly available in your cloud account and accessible 24/7 from any internet connected device. Track online and offline punches, establish lockouts, grace periods, punch rounding and so much more. ## What is Citadel Time Clock used for? [Time Tracking](https://www.capterra.com/time-tracking-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Citadel Time Clock alternatives Highest Rated [4.9 (4,616)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month [4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.3 (1,822)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.4 (15,314)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month [View all alternatives](https://www.capterra.com/p/183580/Citadel-Time-Clock/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automatic Time Capture Automate recording of time to reduce human error Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Mobile Access Access software remotely via mobile devices Offline Time Tracking Track employee and task times without internet connection Online Time Tracking Track employee and task times using internet connection Overtime Calculation Manage and record overtime hours for hourly employees Citadel Time Clock 9 features Automate recording of time to reduce human error Electronic storage of staff/employee contact information and job status in a centralized repository Access software remotely via mobile devices Track employee and task times without internet connection Track employee and task times using internet connection Manage and record overtime hours for hourly employees View and track pertinent metrics to find patterns and gain insights from data Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Get Advice We can help you find the software with the features you need. Features 3.0 (7) 3.0 Based on 7 reviews ## Pricing Value for money 3.9 (7) Basic $3.00 Flat Rate,Per Month Value for money 3.9 (7) 3.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (7) 4.3 Based on 7 reviews ## User reviews Overall rating 3.7 Based on 7 reviews Filter by rating 5(2) 4(2) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent LM LJ M. Bookkeeper Retail ### "Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 12, 2019 Pretty smooth transition from written time cards. The biggest problem is to get employees to punch correctly. in our third week, much improvement. Pros Great tool to keep track of employees hours. Customer support is great! Easy to correct missed punch as long as corrected timely. Cons If a punch out is missed, the employee cant clock in the next day until the day before is corrected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Kirk J. Owner Hospitality ### "Mosty good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 10, 2019 Has had some connectivity problems. May be down to our internet (Comcast). This seems to create a situation where the fingerprint reader will just freeze up, needing a reset of the machine... Pros Pretty straight forward. Wish I could view multiple (all) user hours on a given day. Cons Sometimes "loses" user data (most notably pictures - so not critical stuff). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mark B. Accounts payable/recievable Construction ### "There are a lot of issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 June 6, 2019 This has given me a lot of issues. When it works, it is helpful. I am able to access and change data. When it doesn't work, it frustrates everybody. Pros I like that it has an online database that can be accessed at anytime. Cons The policies are extremely clunky. I have a hard time applying them without messing up the whole system. Most recently, the pay schedule has been thrown off. I don't know how, but it moved the start day and as it does not change the current pay period, it has taken literal weeks to get back to a closer pay period (we are still not there). I have also found that the workers not able to set and change their usernames and passwords has caused many issues with not remembering what they set. I also find that clock in/out doesn't always go to the correct day or the correct option (in or out). It is truly a problem. Workers get mad cause their times aren't right and I have to spend time fixing them and assuring/proving to employees that their hours are correct (sometimes they aren't because THE OVERTIME COUNT IS WRONG FOR NO VISIBLE REASON!) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM CARRIE M. Owner Shipbuilding ### "Small business warehouse and office staff" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 4, 2019 The Citadel Time clock is easy for the user, easy to update, and accessible online seamlessly without having to perform an action to download time. Time is available real time. Reports are awful, they do not provide information concisely and I have 2 pages for every employee each pay period. My timesheet files have increased 100 times the size of our previous software reports. Pros Easy to setup, very little support needed Online access Cons Reporting!!! Reports are almost non-existent and the ones that are available cannot be date customized. Pay period report is useless it's a high level summary that would be fine in a perfect world where no one forgot to clock out for lunch. Punch Report is just a raw account of clock activity. Time Cards are what I use to do payroll but they eliminate the notes when printed. I print the time card then login to see notes and hand write them on the time cards Alternatives considered [uAttend](https://www.capterra.com/p/126444/uAttend/) Reasons for choosing Citadel Time Clock After purchasing uAttend we were told we could not have salary employees clocking in and out and would need to upgrade to Citadel to have that option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Ernestine A. Payroll Supervisor Fishery ### "Administrator" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 4, 2019 Great to keep track of clocked in employees, OT, and departments. Pros Simple to use. Can control active and inactive employees with ease. Cons Adjusting times from day before adds on to the overtime. Need to be careful about adding/adjusting times. After activating employee, have to keep clicking back into the employee name to finish updating. My punch reports can't be printed after 3 PM maybe due to the time zone issue even though i am already set to Alaska standard time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Terri S. Owner Retail ### "Citadel Time Clock Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2019 Pros How easy it is for our employees to use. Cons Finger prints mode. My mechanics can't use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SY shervin y. owner Health, Wellness and Fitness ### "Fun, efficient, great value" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2019 EXCELLENT support; fun, efficient, great value, saves time and money Pros fun, efficient, great value; saves time and money Cons the wireless feature did not work well for us, but once we hard wired connection it became fairly reliable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183580/Citadel-Time-Clock/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)