# Host Tools Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Host Tools Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/183382/Superhost-Tools --- # Host Tools Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Host Tools ## What is Host Tools? Host Tools is an easy-to-use full-featured channel manager with automated messaging, pricing availability syncing for Short Term Rental hosts. Improve your guest's experience and increase your 5-star reviews. Try it out for free with our 14-day free trial. ## What is Host Tools used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/) Top alternative Featured Overall rating Based on 157 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $10 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Host Tools?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hosttools.com/&name=Host Tools) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Host Tools 4.7 (157) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (157) Ease Of Use 4.6 (1,524) Value For Money 4.7 (146) Value For Money 4.6 (1,456) Customer Service 4.7 (129) Customer Service 4.7 (1,497) ## Host Tools alternatives [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/183382/Superhost-Tools/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 1.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information For Vacation Rentals 1.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Designed for vacation rentals Guest Communications 1.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Guest Experience Management 1.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Housekeeping Management 2.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Reservations Management 1.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Host Tools 9 features Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Designed for vacation rentals Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Timed notification for any upcoming task, deadline, appointment, or activity Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Get Advice We can help you find the software with the features you need. Features 4.5 (157) 4.5 Based on 157 reviews ## Pricing Value for money 4.7 (146) Free Trial [View pricing plan details](https://www.capterra.com/p/183382/Superhost-Tools/pricing/) Messaging $10.00 Flat Rate,Per Month It includes: - Automated Pre-Approvals - Automated Reviews - Automate Messages to Guests - Automate SMS or Email Messages - Homeaway & Houfy) - Multi-Channel (Airbnb - Unified Inbox - VRBO Pro $12.00 Flat Rate,Per Month It includes: - A Turnover Calendar URL for Cleaners to See All Upcoming Cleanings - Automated Pre-Approvals - Automated Reviews - Automate Messages to Guests - Automate SMS or Email Messages - Calendar Syncing to Avoid Double Bookings - Homeaway & Houfy) - Multi-Channel (Airbnb - Pricing Tool to Create Pricing Rules and Sync Prices Across Channels - Set Intelligent Automated Availability Rules - Smart Lock Support - Unified Inbox - VRBO Value for money 4.7 (146) 4.7 Based on 146 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (129) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (129) 4.7 Based on 129 reviews ## User reviews Overall rating 4.7 Based on 157 reviews Filter by rating 5(125) 4(26) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent AU Anonymous User CEO Hospitality ### "An affordable but unreliable software" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 November 25, 2023 Very bad experience. The connection to the OTAs can go down at any moment, and it may take the customer support team (just 2 people) days or weeks to fix it. This is good for a hobbyist host, who is hosting 1-2 properties at most. This software is not suitable for a professional host, or a professional business who needs realiability, or who hosts multiple units. Pros The price used to be competitive before the 2023 price hike. I also like the website link where your housekeeper can check all the future cleanings in one big list. However, this list doesn't have any optionality to add text or notes onto the reservations. Cons The unreliability. The connection can go down at any moment without any prior notice. If the connection doesn't go down fully, there may be other issues with it. Most of the issues are with reservation information from the OTAs not coming through to Host Tools as they should. I also do not like it that Host Tools only supports Airbnb, VRBO and Booking integration (No Google vacation rentals or others). Switched from [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) Because of the cleaner/cleaning/housekeeping features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jen B. CEO Leisure, Travel & Tourism ### "USELESS and UNPROFESSIONAL " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 29, 2023 This is the worst channel manager I have ever worked with. Not only does it lose the connection to the properties all the time and I have to reconnect my properties at least five times a month. But also, I just recently added to Booking.com to my Hosttools, and then it deleted all my entries on Booking.com, forcing me to re-enter all the information on my 10 properties, again, which took me over five hours. This is a cheap channel manager, but it’s full of bugs and entirely useless. The customer service is ridiculous, they don’t respond to anything, nor do they even offer phone support. Entirely unprofessional. Pros This is the worst channel manager I have ever worked with. Cheap but not even worth that . Cons This is the worst channel manager I have ever worked with. Not only does it lose the connection to the properties all the time and I have to reconnect my properties at least five times a month. But also, I just recently added to Booking.com to my Hosttools, and then it deleted all my entries on Booking.com, forcing me to re-enter all the information on my 10 properties, again, which took me over five hours. This is a cheap channel manager, but it’s full of bugs and entirely useless. The customer service is ridiculous, they don’t respond to anything, nor do they even offer phone support. Entirely unprofessional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Amy L. Accounting Retail ### "Can Make It Your Own" 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 December 16, 2022 Pros You can make it your own and write your own algorithms. Cons Manuals are outdated. It is hard to find someone who is highly educated on this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Daryoosh V. Professor Professional Training & Coaching ### "Unreliable with poor customer support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 21, 2022 The \[SENSITIVE CONTENT\] used to be very responsive through the chat window, but it's about a year or so that they either do not reply or reply with a long delay. Quite often, the response isn't helpful either. There is no phone number to call either. They increased their process for better customer service, but it worsen in practice. We're looking to move our business to a different platform. Pros The pricing rules cover many combinations and flexibility, allowing one to define custom pricing based on dates and other conditions. Cons Hosttools still has many bugs and occasionally causes accounts to disconnect, syncing issues, etc. For example, we have received many double bookings due to sync problems. I reposted many of the bugs to the owners over the years, but even after a few years, many haven't been fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Alan O. Database Administrator Financial Services ### "Host Tols Review from Private VAcation Rental Owner " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 28, 2020 Amount of time spent manually responding to potential or actual guest enquiries, automates a lot of the capabilities that I would previously have had to do manually, or might have forgotten to do manually therefore benefits are time savings and elimination of manual errors Pros Better automation features than that provided by AirBnB. Scheduled messaging, automated email capability, flexible pricing options - all superior than that provided by AirBnB at the time of sign up Cost per month is a no-brainer given the amount of time it saves you in automating capabilities. Cons Mostly difficulty in getting certain things to work - automated emails sent by Host Tools getting blocked as spam by ISPs is an ongoing unresovled problem. Also probably a lack of good quality doucmentation. The flexibility around the pricing options is excellent, but it is not the most intuitive set-up, and therefore a detailed 'user guide' would be of great benefit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jennie B. Airbnb host Hospitality ### "Time efficient solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2020 Superb value. It has made communications with guests so easy that once set up I don’t give it a second thought. Everything is timed and links with Airbnb database mean messages are personalised so don’t seem impersonal. Can’t thank \[SENSITIVE CONTENT HIDDEN\] and the team enough in helping me get set up. Pros Once I got the hang of the messaging system it has been a good send. It means we no longer have to watch the calendar as it is fully automated. Great customer / tech support very responsive. I can send guests documents via Drop box. Love it, it is a game changer!!! Cons Nothing. I love the ease and running it via my phone or Mac. Reasons for choosing Host Tools Initially on price and reviews. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FT Franny T. Owner Farming ### "Frannys Farm Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 21, 2020 good Pros It is easy and automated! I like being able to have a positive message that is always relayed to guests and reminders. Cons cost is a consideration and wish I could automate it not have a cost when closed for the season but it is overall very amazing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kyle G. Software engineer Computer Software ### "Great value and personal customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2020 Pros It works every time, is very customable, and is a great value Cons Pricing tool is not as robust with outside data, so you have to make all the decisions on your own Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PY Phimphisa Y. Property Manager Hospitality ### "Easy to use with some improvement " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 21, 2020 I enjoy using the program Pros I like the feature of sending messages to the guests Cons Pricing program, it is too low and not real listic Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Fred R. jack of all trades Investment Management ### "managing vacation rentals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2020 Excellent customer support. - fast response and fast upgrades or software fixes Pros this software is helping make managing our vacation rental properties easier. It allows us to create automated messages for guests at various steps in the process as well and give us a unified view of calendars and pricing. It is worth the cost just for the automated messaging for AIRBNB and HomeAway Cons The software does everything we need it to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/183382/Superhost-Tools/reviews/) Popular comparisons [Amenitiz vs Host Tools](https://www.capterra.com/compare/183382-183836/Superhost-Tools-vs-Amenitiz)[rezStream vs Host Tools](https://www.capterra.com/compare/40773-183382/RezStream-Cloud-PMS-vs-Superhost-Tools) [Cloudbeds vs Host Tools](https://www.capterra.com/compare/158839-183382/Cloudbeds-vs-Superhost-Tools)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)