# Page 5 | RealPage Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is RealPage the right Property Management solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183247/Real-Page/reviews

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RealPage

4 (126)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 5 - Reviews of RealPage

## Showing most helpful reviews

Showing 101-125 of 126 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Samantha M.  
Admin  
Real Estate  
Used the software for: 1-2 years

### "Once you learn how it use it. it is good"

May 19, 2017

4.0

Pros

It is one system that contains all of my needs . I can look up accounts and print leases all within Onesite.

Cons

It took me some time to learn how to use the system because I had used Yardi for so long. Sometimes the leases don't print.

Review Source

RB

ReAnna B.  
Regional Leasing Specialist  
Commercial Real Estate  
Used the software for: 1-2 years

### "OneSite was very beneficial and easy to use."

May 19, 2017

4.0

Pros

There was a report to pull for everything with simple clicks. I also enjoyed the process of keeping up with prospects.

Cons

Someones OneSite would run slow causing you to have to log out and log back in, which would be frustrating.

Review Source

VR

Verified Reviewer  
Regional Manager  
Accounting  
Used the software for: 2+ years

### "Buyer Beware"

April 24, 2022

1.0

The worst customer service in the business - I come from property management and do not recommend this product - you are putting yourself in security jeapardy.

Pros

Paid my rent on the portal - but glitches where they don't reflect payments and information is accessible to anyone - security and privacy concerns.

Cons

No security controls - personal information to thousands of individuals/companies are open to anyone. I had to cancel all my banking accounts.

Review Source

SF

Sasha F.  
Property Administrator  
Construction  
Used the software for: 1-2 years

### "Very user friendly"

May 19, 2017

5.0

I used Onesite while working in the Multifamily industry. Made daily work task a breeze. I wish we could use this software in every field.

Pros

OneSite is very user friendly. Easy to navigate through the system even if your unfamiliar with the product.

Review Source

LD

Leah D.  
Property Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "A property manager's best friend!"

August 29, 2016

5.0

Pros

The software is very intuitive and easy to navigate. You can purchase different levels of service rather than paying for functions you don't need. It really is a one-stop-shop.

Cons

The layout/look is a bit outdated. I am really hoping realpage to develop a version for smaller properties to use. Sometimes the applicant screening was a bit glitchy and I would receive reports that did not pertain to the actual prospective resident I was screening.

Review Source

II

Ingrid I.  
Leasing & Administrative Associate  
Real Estate  
Used the software for: 6-12 months

### "Functionality and easy to access all that is needed"

May 6, 2018

5.0

Pros

You get all on your main screen and see your daily traffic as well. I have enjoyed using it for leasing , accounting and residents info on hand , my favorite is that I can see the notes of the residents interactions.

Cons

Not found. I really found it easy to learn as well.

Review Source

aD

alice D.  
Property Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "OneSte is a very resourcefull software program "

May 26, 2017

5.0

I think this Onesite is a good program just need to tweak a few issues like freezing when trying to impute check and printing out documents

Pros

I like this program because it has all of the features located in one software program, miss using the invoice processing for this software

Cons

on some day its runs slow due to numerous users using at the same time and sometimes having printing documents and the system freezes have to reboot the system back up.

Review Source

OP

Omarie P.  
Marketing Specialist  
  
Used the software for: 6-12 months

### "Super Sleek "

February 12, 2019

4.0

Pros

I really love ONEsites dashboard. It is very easy to navigate and to get a good glimpse of clients, tasks, etc. And it will automatically generate reports.

Cons

It's wonderful, but may not be for everyone. There is a learning curve in the beginning on working out the exact features and which connects to what.

Review Source

JJ

Jonny J.  
LMTL  
Real Estate  
Used the software for: 6-12 months

### "RealPage is helpful in Accounting Purposes"

October 24, 2022

5.0

Pros

I like that all items in regards to accounting is accessible through ONE PORTAL.

Cons

I do not think the lease management is very user friendly - unless I am not doing this correctly.

Review Source

RC

Ramona C.  
Leasing Professional  
Commercial Real Estate  
Used the software for: 6-12 months

### "Nice Multihousing Software but not my favorite. "

May 25, 2017

3.0

I think the software would be better if they simplified the application process

Pros

Pricing was easy as well as the move in process and the Help tab was very easy to find what you are looking for.

Cons

I did not like the homepage and how you have to work through multiple pages in order to get one simple task done.

Review Source

JG

Jenny G.  
Multi-Site Community Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Easy for all "

May 26, 2017

5.0

Pros

Onesite is user friendly and highly customizable. New hires can learn this software quickly with common sense interface. The reporting functions are easy to manipulate. The customer service is very responsive. Great product overall.

Cons

i would like to be able to change the font size on pdf reports and I would like to see a iPhone app for field employees.

Review Source

JB

Janice B.  
Payroll & HR Administrator  
Commercial Real Estate  
Used the software for: 6-12 months

### "Not Really Functional"

November 13, 2018

3.0

Pros

\- Ease of use once you know what you're doing - User friendly - It contains the information necessary to rent to a prospect

Cons

\- It is constantly changing, making learning a back and forth thing - It doesn't really give information in real time. It is usually a day or so behind.

Review Source

MW

Melodie W.  
Assistant Community Director  
Commercial Real Estate  
Used the software for: 1-2 years

### "OneSite is one stop for all!"

June 1, 2017

4.0

Pros

OneSite is a great system to navigate on. There are a lot of training manuals to help you every step of the way.

Review Source

DC

Denise C.  
Realtor/Property Manager  
Real Estate  
Used the software for: 2+ years

### "Best Property Management Software"

June 1, 2017

5.0

Pros

The best property management softwares out there by far! User friendly and helps you make sure your employees follow through with proper procedures.

Cons

The only issue I have is that I was not able to use on an Apple computer. I think OneSite should also develop an app so Managers can approve move ins and invoices on their iPhones.

Review Source

HV

Heather V.  
Accountant  
Real Estate  
Used the software for: Less than 6 months

### "OneSite ease of use"

January 26, 2017

4.0

I used OneSite when I was a leasing agent at an affordable housing complex. The main use for OneSite was running background checks on future tenants. It was always a breeze to get through unless the server was down which would cause slowing or backups but all in all, a wonderful product to use.

Pros

Again, the ease of getting through a background check, that was very user-friendly, with simple steps along the way. Also, when there were issues with OneSite, help was never too far away and always thorough with getting the problem fixed.

Cons

There were a few instances where some glitches happened when entering a future tenants information but this was very rare.

Review Source

JD

John D.  
Controller  
Commercial Real Estate  
Used the software for: 6-12 months

### "OneSite"

June 8, 2017

4.0

Pros

Great user interface and the technical support line is probably the best of any software I've ever used

Cons

Report writing function is cumbersome and can be time consuming to create one-off reports. Sometimes the program is slow to respond.

Review Source

DH

Doug H.  
Property Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Better products out there for the money"

October 13, 2016

3.0

I really like how well it works for multifmaily properties. May other software products are geared more towards managing individual homes, but Real Page does a nice job of structuring the software to manage multifmaily properties.

Cons

There are many add-ons that enhance the residents experience, but there are quite expensive. With the base cost of the software already being so expensive, it wasn't worth while for me to shell out for all of the add ons. I ended up switching software as a result.

Review Source

SL

Stacey L.  
Manager  
Real Estate  
Used the software for: 2+ years

### "OneSite review"

May 19, 2017

5.0

Pros

OneSite is easy to use, no fear in trying to figure things out on your own as there is always a quick fix if a mistake is made

Review Source

CN

Claire N.  
Controller  
Investment Management  
Used the software for: 6-12 months

### "A good software as a runner-up."

October 19, 2022

3.0

A good software overall.

Pros

Fairly easy to navigate and learn to use.

Cons

Good customize financial reporting functions.

Review Source

dK

dawn K.  
Staff Accountant  
Hospitality  
Used the software for: Less than 6 months

### "Makes work easier"

March 5, 2019

5.0

Pros

I feel more productive with ease of system

Cons

learning process takes time, but it is easy to learn

Review Source

jS

jordan S.  
controller  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Good accounting software and getting better. "

September 21, 2017

4.0

Pros

Easy to use, fairly straight forward report writing capability. Great for multi-entity companies.

Cons

It can be slow at times. Also software updates can change things in the background that aren't communicated well.

Review Source

LF

Leah F.  
Office Manager  
Commercial Real Estate  
Used the software for: I used a free trial

### "OneSite \* Real Page Property Management Software "

January 18, 2018

4.0

Pros

This interface is super user friendly . This software makes it easy for any Property Manager to complete simple daily tasks from one resource . This includes but is not limited to accounting, tenant letters and communications and much much more .

Cons

Integrating properties is a pain in the behind. It is also not the best with keeping your staff organized this is not the software for your organization. Customer support is also not the most helpful group of people in the world .

Review Source

BD

Bomani D.  
Leasing  
Real Estate  
Used the software for: Less than 6 months

### "Software experience"

October 17, 2016

5.0

Very easy to use...very useful. Overall great software! meet all my needs!

Pros

Very effective and easy to use.

Review Source

MR

Maritza R.  
Community Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "User Friendly"

June 1, 2017

5.0

Pros

Easy to use and probably the best software I have seen in the 25 years I have been in this industry.

Review Source

JG

JASVIN G.  
Apprentice  
Real Estate  
Used the software for: Less than 6 months

### "Great support and integration"

July 28, 2018

4.0

Pros

Onesite account for Hosting platform and single sign-on with secured authentication access are the main prospectives.Creative services are another best designed features.

Cons

Pricing plans are limited for enterprise and basic customers and they are pricy for the services that includes. Steer the market on domain registration.

Review Source

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