# Page 4 | RealPage Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is RealPage the right Property Management solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/183247/Real-Page/reviews

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RealPage

4 (126)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 4 - Reviews of RealPage

## Showing most helpful reviews

Showing 76-100 of 126 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Michelle B.  
Portfolio Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "User friendly "

May 26, 2017

5.0

Pros

OneSite is user friendly. It is easy to operate and hard to "mess up". I enjoy it's functionality. The accouting system is superior to other products I have used.

Cons

I have not experienced excellent customer service. The response time when I do have an issue is unreasonable.

Review Source

GC

Glennis C.  
Construction Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Great Product easy to use can work for any size customer"

May 29, 2017

4.0

Pros

I love how the products work together with other RealPage products while still has the option to stand alone

Cons

The software is great but can be a little more user-friendly for the pure beginner. You can still use it if you are a beginner but it would be a little harder

Review Source

AP

Ashley P.  
Community Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Very easy software!!"

May 26, 2017

4.0

Pros

I have used other software in the past, and no others are as easy to use and train with as this system. Very simple even for those that are not that tech savy!

Cons

Sometimes the system gets too slow, freezes up, and then you lose all of the data that you just input.

Review Source

PM

Patrick M.  
Community Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "I have around seven years experience. "

June 1, 2017

3.0

Pros

I like numbers so I like the fact that once you put an apartment number into the system it generates that apartment up to view.

Cons

I do not like that you can add no attachments. This is hard for when you need to go to two different places to look for what you need.

Review Source

AK

Amy K.  
Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "I love working on OneSite, it is the best tool out there!"

June 1, 2017

4.0

Pros

I love that there are many ways to complete any single task. This makes OneSite easy to teach and learn.

Cons

I wish upper management was more informed on the different functions available. When OneSite is not used to its full capability teams are lacking great tools.

Review Source

TG

Tarah G.  
Community Account Representative  
Retail  
Used the software for: 2+ years

### "OneSite Wizz!"

May 22, 2017

5.0

Pros

Ease of use, portability between different types of housing communities (rules, voucher info, resident info, certifications, etc.)

Cons

Small learning curve if user is accustomed to other software. Other than that, I found it to be easy to learn and become savy with.

Review Source

JJ

Jacqueline J.  
Assistant Property Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "I used Onesite at multiple property management firms and was easy to use"

May 26, 2017

4.0

Pros

Can create custom letters; find past, current or future residents easily; reports were easy to read and understand

Cons

you can't use the system for creating purchase orders or tracking renters insurance policies. It is a simple platform that serve most needs

Review Source

SD

Shelly D.  
Accounting/HR Generalist  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Document management using Real Page"

September 24, 2019

5.0

RealPage products are excellent and very user friendly.

Pros

This software is very customizable to whatever your needs are. So it is a blank canvas essentially that you can decide what information you want to bring in for your documents.

Cons

The hardest part of using this software is figuring out how you are going to use the software and what is best for your company. I spoke to many companies that have used this product to get guidance on how they developed their doc management system just to make sure I was going about it correctly. Hopefully they have made some changes so there is more training on "how to".

Review Source

CV

Chris V.  
VP of Operations  
Real Estate  
Used the software for: 2+ years

### "Very User Friendly"

May 19, 2017

4.0

Pros

Easy to navigate. Hard to make mistakes. Lots of checks and balances. Lots of reports to choose from. Budget module is my favorite.

Cons

Each module is charged separately and it gets a little pricey when adding each one. Support isn't the greatest.

Review Source

NJ

Nicole J.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "I have used Onesite since 2011 and I like best over all other programs I have used. My overall experience has been great!"

May 26, 2017

4.0

Pros

I liked that the product is user friendly, it has online training and how you can email all residents from crossfire.

Cons

does have some issues with it taking a long time to load at times customer service help sometimes do not speak the best English.

Review Source

DH

Drew H.  
Leasing agent  
Real Estate  
Used the software for: 1-2 years

### "Onesite works pretty well"

June 2, 2017

3.0

Pros

Onesite works pretty well. It was a one stop shop for a lot of the tasks we worked in my student living job, and did a good job keeping it all organized. Definitely, has a lot of intriguing features

Cons

It can get easy to be bogged down by the minutiae of the site since there is honestly a lot going on. If your housing staff does a bad job keeping it organized, it can be a pretty frustrating system

Review Source

TM

Tammy M.  
Sales  
Commercial Real Estate  
Used the software for: 2+ years

### "Easy to use and teach"

May 23, 2017

4.0

Pros

Very easy to use Easy to teach No need for daily backups Transparency to upper management Integration with several add-ons

Cons

Inability to customize reports Transparency to upper management Logs out off quickly when distracted from task

Review Source

kH

kristi H.  
leasing consultant  
Hospitality  
Used the software for: 6-12 months

### "Real page"

February 18, 2020

5.0

I like using this program and having leads and prospects be filtered in one place.

Pros

This software is a great product for contacting and managing leads it is also helpful In managing rental pricing and competitor rents.

Cons

The software takes a little bit to get used to compared to other lead and rent programs. However once exploring and knowing where things are it is easy.

Review Source

RR

Rodney R.  
VP of Technology  
Commercial Real Estate  
Used the software for: 2+ years

### "OneSite provides a fully intergated solution package."

June 5, 2017

4.0

Pros

A full suite of integrated products are offered by RealPage. Ease of use. User friendly. User mistakes easily corrected.

Cons

Custom reporting. Most outside integrations are complicated or non-existent. Others are very costly.

Review Source

JH

Johnathan H.  
General Manager  
Real Estate  
Used the software for: 2+ years

### "Overall I've had a great experience with Onesite"

June 1, 2017

4.0

Pros

One of the pros, in regards to One site, is how easy it is to navigate. Getting from one task to another is seamless

Cons

One of the cons, in regards to One site, is the response time for support could be a little bit quicker.

Review Source

CH

Corey H.  
Property manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Best software for Multifamily "

June 1, 2017

5.0

I love onesite and will forever us it if I am able to.

Pros

The pros of Onesite are functionality and ease of use. I have been using onesite for 7 years. The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs

Cons

The frequent updates I know are needed but sometimes it slows the system down. I wish when you denied an applicant it denied it all the way in the system instead of having to deny the screening then deny the application. It would be nice to make the decision and then have it close the account out automatically but we still would need to process the FAS.

Review Source

AE

Amanda E.  
General Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Previously used OneSite as our property management software and had no complaints with the overall use! "

May 26, 2017

5.0

A great resource for multifamily property managers looking for a data servicing site.

Pros

Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.

Cons

Would like to see a different roommate matching tool. This would be beneficial for student housing property managers.

Review Source

AJ

Antoinette J.  
Business Office Director  
Commercial Real Estate  
Used the software for: 2+ years

### "Fantastic product at a good price point!"

April 14, 2017

4.0

I have used this OneSite on for two previous employers in the Senior Living Industry. The product is user friendly and not difficult to use at all.

Pros

User Friendly Easy to Correct Mistakes Great Reporting Features

Cons

none really

Review Source

AL

Ashley L.  
Leasing Consultant  
Commercial Real Estate  
Used the software for: 2+ years

### "User-friendly"

February 6, 2018

5.0

The best of the best software!

Pros

Onesite is very user-friendly. It's easy to generate reports, calculate prorated rent rate, and adjust rent rates!

Review Source

KG

Kendall G.  
Field Operations Manager  
Real Estate  
Used the software for: 1-2 years

### "User Friendly "

May 26, 2017

5.0

Great software overall!

Pros

Onesite is extremely easy to navigate. I would recommend this software to any management company that wants software that is easy to train new hires on.

Cons

You have to manually forward the date on a daily basis. The interval between switching dates can take a while.

Review Source

KD

Kendy D.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Great Management Software"

November 21, 2019

4.0

Great! Good customer service too.

Pros

I used this OnePage for over 5 years and since I left the company, I have tried many other programs and Onesite has it down! Other are playing catch up and nesite does it all! Very easy to track, change, receive and pay bills. One Stop Shopping!

Cons

Nothing, It did everything I wanted it too.

Review Source

EM

Eric M.  
Director of Sales and Leasing  
Real Estate  
Used the software for: 2+ years

### "The Pros outweigh the Cons"

May 26, 2017

5.0

Pros

I like the user friendly capabilities of using the software. Its easier than Yardi, but Appfolio is much easier to understand and to use. The web based applications are in high demand for the industry, especially being able to use Apple Mac and iPads at the properties.

Cons

Honestly, there is not that many cons, but I feel the workflow of some of the procedures could be a little more seamless and the overall appearance of the program could be more user friendly and appealing to work with.

Review Source

JF

Justina F.  
Assistant Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "OneSite is very user friendly"

May 19, 2017

5.0

Pros

I love how easy it is to work in. I have used other softwares and OneSite is the most user friendly.

Review Source

AC

Allison C.  
Previous Leasing Consultant  
Commercial Real Estate  
Used the software for: 1-2 years

### "I have recommended this software to other apartment complexes as it provides intuitive ways to produce accurate data. "

June 1, 2017

5.0

Pros

Print reports to view availability, market data, pricing, occupancy, make-ready dates, and track leads and applications.

Cons

Late fees are automatically generated and need permission from higher management to remove in case of special circumstances.

Review Source

LR

LySA R.  
Accounts Payable  
Real Estate  
Used the software for: 1-2 years

### "review realpage"

November 9, 2017

3.0

Pros

This is a windows based program and I can switch to other projects. i can see the tenants information on one screen.

Cons

very slow to post, and the windows are too small. the information that was imported from the old system wasnt done complete.

Review Source

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