# Page 3 | RealPage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is RealPage the right Property Management solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183247/Real-Page/reviews --- RealPage 4 (126) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 3 - Reviews of RealPage ## Showing most helpful reviews Showing 51-75 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KV Krissy V. Assistant Manager Real Estate Used the software for: 6-12 months ### "One of the Leading Property Management Softwares in the Industry" October 22, 2019 5.0 I have used Real Page in the multifamily industry. I have uses this software among many other property management softwares such as Yardi, Rent Manager, and ResMan. Pros Real Page for Property Management is a great tool for managing your community. It is easy to locate and pull the reports you need, as well as manage prospective residents and current residents. All the information you need is right at your fingertips! Cons Honestly- the advertising is my least favorite thing about the software. Just because I use the software and sometimes Google how to do things, Real Page shows up as an advertisement all over my personal accounts, such as Facebook. Review Source JK Jen K. Controller Hospitality Used the software for: 2+ years ### "Great accounting software for small to medium sized businesses." April 9, 2018 4.0 Pros OneSite is super easy to navigate and works seamlessly with RealPage. Doing bank recs are simple, paying vendors via ACH works well, and setting up users with different access rights works like a charm. Cons Their report builder can be easy to use, but you can't do any complex report writing. I'm not sure if they have an add-on for more complex report writers, but something to keep in mind if your company expects complex reports. Review Source BG Brianna G. Owner Commercial Real Estate Used the software for: 1-2 years ### "Absolute Worst Software " November 13, 2018 1.0 There are lots of other great software platforms that WORK and less expensive. Avoid this one! Pros The day I pulled the plug on this piece. The day I pulled the plug on this piece, was the best thing about it. Cons Worst software platform ever! After months and months of software glitches, support kept sending it back to development for fixes. Was never able to fully implement the over priced software into our portfolio. The real kicker was Realpage wanting to set us up with specialized support and charge us for it. After a year of non-functional product, we pulled the plug! Learned from employees of what really goes on behind the scenes, and was shocked. I would never recommend this software to anyone. Run and Don't Look Back. You'll have less headaches and your budget will benefit. Review Source Mackenzie C. Sales And Leasing Consultant Real Estate Used the software for: 6-12 months ### "Realpage makes it easy" October 18, 2019 5.0 I work as an assistant property manager who uses realpage to check our pricing every day. Pros It is simple to log in every day and check our pricing and renewal information every month. Cons If the software is down or is not updating with our other systems such as yardi. It can cause confusion between the pricing. Review Source TJ Terence J. General Manager Commercial Real Estate Used the software for: 2+ years ### "Good Product for Property Functions" May 30, 2017 4.0 Pros Easy to see and use to look up resident information and accounts. Onesite software has an easy functionality to look up account information when residents or prospects may call inquiring about various parts of information needed for their lease. There is a function to upload documents to each account to minimize the amount of paper used on-site. Cons No html capability when sending e-mails out. When sending out e-mails, residents/prospects, are more prone to open e-mail's that are formatted in html instead of text function. Review Source TM Theresa M. CFO Facilities Services Used the software for: 2+ years ### "Very poor Vendor Support" March 27, 2021 2.0 Get compliance completed for properties we are a vendor for. Customer support is PAINFUL. Pros Easy to see status of companies that you support as a vendor. Cons We use Real Page Vendor Credentialing. They claim Credential Key makes it easier to be compliant, which is not true. It is impossible to get anyone on the phone, and if you do they do not resolve the issues to closure. Different people will give you different answers. Your web site will not allow submission of docs if they are over a certain size, which is impossible in lengthy insurance docs. You send emails and they get "lost" until you call and have someone search for a specific email you sent. Customer support is PAINFUL Review Source LG Leslie G. Assoc Regional Property Manager Real Estate Used the software for: 2+ years ### "Love Onesite!" May 26, 2017 5.0 If you are looking for a great software for conventional or affordable, Onesite is the way to go! Highly recommend this software. I have used it for almost 10 years and couldn't be happier Pros Pros for Onesite are ease of use, ease of correction if an error is made on certifications, ledger and resident information. It is very user friendly for someone who does not have computer experience. Cons If you do not set it up correctly, then there are tweaks that have to be made and their customer support will help resolve those issues. Review Source CM Christopher M. Neighborhood Director Commercial Real Estate Used the software for: 2+ years ### "Intuitive, user friendly & an all in one system for just about all of your PM needs. " May 30, 2017 5.0 Best PM software I have used in my 10+ years in this industry. Pros User friendly, intuitive, easy to navigate. All in one system for lead management, payment processing, lease generation, letter and notice generation, customizable to your needs. Cons Tends to be a bit slow at times, This may not be a system issue and rather a server issue. would be great if the labels could be customized to each individual PMC's needs. Eg. The resident tab could be changed to Neighbor tab to fit our company lingo. Review Source GW Ginny W. Senior Accountant & Special Projects Coordinator Commercial Real Estate Used the software for: 2+ years ### "Great software that is very user friendly!" June 1, 2017 4.0 Overall, the best feature of the software is the simplicity of accessing different modules and being able to easily navigate through the system without any issues. Pros \- Easy to navigate - Budget formulation is direct and concise - Bank reconciliation process is straight forward - System features updated periodically Cons \- Needs improvement on report functionality options - Customer Service was not the most helpful - I do not like how the Leasing and Accounting roles are on two different platforms Review Source AZ Amanda Z. Executive Assistant Hospital & Health Care Used the software for: 1-2 years ### "OneSite Property Management Software" May 19, 2017 4.0 Pros OneSite is very user friendly, it is a great way to organize especially for a moderate sized property. All functionality is in one place which makes keeping concise files for each unit/resident really easy. It keeps track of empty units/leasing percentages as well as notes for payments and service requests for actively rented units. Cons You have to have some prior knowledge of terminology and leasing organizations to feel confident with this product. Support and education is limited from the developer. My company created personalized training for our site instead of using resources provided by the developer. Review Source BH Brenda H. Manager Construction Used the software for: 2+ years ### "Designed very well and easy to use" September 25, 2018 5.0 Pros I like you have a report for everything and very easy to generate. The accounting ledger is very simple to understand. Highly recommend it. Cons Software is great but in my experience customer service could be a bit faster on their response time, and when needing to enter a ticket for service. Review Source BJ Brett J. Leasing Agent Real Estate Used the software for: 1-2 years ### "Simple, Clear, and Useful" May 26, 2017 4.0 It's a 1998 2 door Ford Escort: it won't win any awards for its looks but it gets you from A - B just fine. Pros The tools are fairly simple and are quick to learn. The design is useful and functional, presenting a clear and simple picture of the information you care about. You have a lot of control over your data and there are also more tools that I could ever hope to use. Cons My only complaint is that the UI appears incredibly outdated. It looks like one of those houses built in the 70s with shag carpet and popcorn ceilings - not attractive. This also causes work flow issues. And doesn't work in Chrome? Come on guys. Review Source MS Melissa S. Community Manager Real Estate Used the software for: 1-2 years ### "New OneSite User" May 30, 2017 5.0 Overall I am very happy with my OneSite experience. It was very easy to learn and navigate. Pros After using Yardi for more than a decade, I was nervous to learn a new program. OneSite has been a breeze! My absolute favorite feature is the ability to customize my 'Today' page. As my role in the company has changed, so has my need for at-a-glance information. Cons Rent posting is a little slower than with other software I've used. I get slowed down having to enter each apartment number. Having all current residents pull up numerically, by apartment number, is easier to enter everything quickly. Review Source AH Anne H. Realtor/Broker Real Estate Used the software for: 2+ years ### "Streamline property management solution" September 6, 2017 4.0 Pros Easy to use, seamless transitions between leases, work orders, owner information, etc., excellent reporting features that can be tailored or customized depending on our need. Available on any device so we're able to pull information on the go. Cons The mobile apps have been slower to sync with the desktop which do not always correspond with real time information if we're trying to pass it along between offices. Review Source TQ Tiffany Q. Property manager Commercial Real Estate Used the software for: 2+ years ### "My favorite over other options" May 19, 2017 4.0 Overall, one of my favorite software available. A little costly for customization of reports that I think should be standard. Pros Reporting was convenient (though sometimes a little slow) and I loved the , recurring work order feature. I also felt interfacing with certain data services was very good. Cons Purchasing control and make ready scheduling doesn't interface ( or interface well) with service providers or suppliers. Review Source CG Carlos G. Software Platform Analys Real Estate Used the software for: 2+ years ### "Easy to use and very intuitive" June 1, 2017 5.0 I love how RealPage has so many different products that integrate with OneSite making our day to day tasks easier to accomplish and manage. Pros Always being updated and is very straight forward. You can learn your way around this software very quickly. Cons Some settings locations are not where you think they should be and you then start searching to see where they are. Sometimes in a place you would never think to look. Review Source KH Kayla H. Leasing & Marketing Manager Commercial Real Estate Used the software for: 1-2 years ### "Onesite was an overall good operating system, but wasn't always the most user friendly service. " May 19, 2017 4.0 Overall I enjoyed using Onesite. While it would not be my first recommendation, I still felt it was organized well to gather needed data for weekly reporting. Pros \-Everything you need for reporting financials, tracking leasing statistics & other operations was in one place. -Easy lead follow up system -Delinquency Management was easy to navigate -I liked that you could switch between multiple properties Cons \-System would go down often -System was hard to navigate -After using other leasing operating systems, I became aware that it could have been more user-friendly. Review Source TS Tanisha S. community manager Real Estate Used the software for: 2+ years ### "Product is great" May 26, 2017 4.0 Pros The product is great and easy to use. It is easy to customize for your needs. Almost anything you need to know is in the reports! Cons The customer service is hit or miss. Sometimes when you call the person is able to help you right away, other times they are not able to and it takes a while to solve the problem. Some information you need in a report doesn't exist. Review Source sG stacey G. portfolio administrator Commercial Real Estate Used the software for: 2+ years ### "easy to learn and use" May 19, 2017 4.0 Pros most functions are easy to use and user friendly - lots of helpful reports to choose from. I don't have experience with any other leasing software, but from what I have heard of the others, this one is much easier to use Cons occasionally glitchy, but typically gets corrected quickly. facilities options are a bit confusing when trying to add items, etc. Review Source LL Laura L. Community manager Real Estate Used the software for: 2+ years ### "Overall great" June 9, 2017 4.0 Pros Easy to use, pretty self explanatory, appreciate being able to move payments easily and having the ability to track the changes Cons Don't like the exporting reports functionality to excel. Unless it's exported as csv, you have a horrible format you have to deal with in excel... And I'm convinced the csv and excel reports do not match 100% Review Source GJ George J. Regional Manager Commercial Real Estate Used the software for: 2+ years ### "Great management software for site personnel" May 19, 2017 4.0 Great product for the price. Differently my #2 management software. Pros Easy to use software. Very similar to most others with requards to application, move-in and move-out features. Love the notes option for delinquencies. Cons Not being able to drill into actions like receivables and expenses makes the software slower when trying to find the answers fast. Review Source LH Lauren H. Portfolio Manager Commercial Real Estate Used the software for: 1-2 years ### "Good, Budget Conscious Product" May 19, 2017 5.0 The product is great, easy to roll out to new users and well worth the costs associated. I found it to be budget friendly as well, which is always a plus! Pros Product is easy to use and very user-friendly. I enjoy working with real-time features, and the reporting functionality is easy to utilize. Cons Connectivity issues related to server connection problems, lack of ability to reach knowledgeable customer service techs was frustrating at times, however, ultimately the issues were resolved in a timely manner. Review Source AP Anna P. Controller Commercial Real Estate Used the software for: 2+ years ### "OneSite software review" June 1, 2017 5.0 Software is the most common I have seen for property management/property rental companies and widely used throughout the industry Pros Ease of use, very Intuitive, used by many property management companies and easily intergrated with out software Cons Learning curve to understand the ins and outs of the software, room for improvement on some of the modules Review Source DD David D. property manager/Realtor Commercial Real Estate Used the software for: 2+ years ### "Love it" May 26, 2017 5.0 Pros The ease and fluidity of the system. Being able to shift from one tab to another without having to backtrack to the beginning makes it so much easier than many systems I've used. Cons I have struggled in the past uploading system wide messages to broadcast out to all tenants, or all tenants within a certain grouping. Review Source LG Laura G. Property Manager Commercial Real Estate Used the software for: 6-12 months ### "OneSite is one of the better systems out there" October 12, 2018 5.0 Pros It has a lot of great features and details that can be recorded and easily found for units and residents. Also nice to have many of the daily tasks in one system versus using multiple softwares.also customizable which was important for us! Cons It is pricey so a definite investment. Also there is a learning curve but once you know it, it is great! A small note -My boss thought the font was too small. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.