# Page 2 | RealPage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is RealPage the right Property Management solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/183247/Real-Page/reviews --- RealPage 4 (126) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of RealPage ## Showing most helpful reviews Showing 26-50 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Bryan H. VP Real Estate Used the software for: 2+ years ### "RealPage provides Options" December 8, 2025 5.0 My experience over the last 20 years has been great. They have continued to develop and improve their products for their customers and the industry. Pros RealPage provides an entire suite of products for a property management company to utilize to manage the properties, which can streamline processes and reduce overall training and increase adoption of products. Cons At times, responses can be slow or the expectations of implementation time frames are not communicated appropriately. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing RealPage More options and the selection of different integrations Review Source RT Rebecca T. Property Manager Real Estate Used the software for: 2+ years ### "RealPage Real Good" August 1, 2025 5.0 I really like that the software was able to offer so many options to make managing a property more efficient. Not needing to go to multiple sites for assistance is definitely something that we all need. Pros The ease of use. I had never used it before and it was very easy to learn. The customer service was great. THe products offered like document storage, integrated resident portal, compliance all great to have in one place Cons Using their compliance department was difficult. They seemed to be following from prompts and not well versed in actual property management laws and affordable housing. Review Source GH Gloria H. Leasing Agent Real Estate Used the software for: 1-2 years ### "A Decent Industry Standard for Unit Pricing, But Needs Improvement" October 10, 2025 3.0 It's alright! It syncs with our other systems and website for pricing but it feels a bit clunky to use overall. Pros I use the LRO "lease rent options" portion of RealPage for our daily unit pricing. I like how it synthesizes the unit prices and details and is always accurate with our Yardi system. I like that you can look at the detailed breakdown prices with different lease lengths! Cons The pricing is not always accurate, and it does not have accurate square footage for each unit. It is a bit slow and refreshes and signs me out frequently. I am unsure of what a lot of the main screen means, even after a year of using it. Review Source MA Meghan A. Property Management Facilities Services Used the software for: 2+ years ### "Friendly and Easy to use for Everyone " January 15, 2026 5.0 My overall experience with RealPage is an excellent one. Being a property manager has become easier with this app it keeps many things in one place so you don't lose important information. Pros The thing I like the most about the RealPage app is it helped me keep different properties organized. Cons The thing I like the least about RealPage was it was hard to access one time in the country there was no service to access the app, other than that it is great to use everyday. Review Source TW Tina W. Assistant Property Manager Real Estate Used the software for: 2+ years ### "Love this software " December 6, 2025 5.0 Overall, I have had a great experience and could highly recommend this software to others. 10/10 way to go! Pros I like the ease of use. It was an easy platform to learn and I am all about making my life easier. Highly recommend Cons There are time the software didn’t sync right away with the other software we use, so I would like it to work a little faster Review Source JL Josephine L. Manager Real Estate Used the software for: 1-2 years ### "RealPage Realness" December 27, 2024 3.0 My overall experience with RealPage was mediocre. It does have a lot of really good features and integrates with a lot of other products but learning it was not as easy as other products. Pros The help center was my favorite thing about RealPage. While learning to use the system it was wonderful to be able to navigate to the help center to get all my questions answered. Cons RealPage was one of the more confusing programs to learn. Once you've learned how to do something it gets easier, but it wasn't as user friendly as other similar products. Review Source JG Joe G. Property Manager Real Estate Used the software for: 2+ years ### "RealPage is a B+" December 28, 2024 4.0 It doesn't take long to learn any of the RealPage software. I have used OneSite and OnSite for their property management software. I also used AIRM and Yieldstar for daily pricing. Once you spend a few weeks working with their products, they are very easy to use. Pros It was user-friendly and they were constantly updating the application to improve their product. Cons Although I love that they are constantly trying to improve, constant changes were kind of irritating. I wish they would at least have calls or short videos to walk through the changes they made. Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/) The company I was with wanted to save some money. Review Source CL Clarice L. HR Generalist Medical Practice Used the software for: 6-12 months ### "It could work better." January 16, 2026 2.0 It could be an overall value for your money with the right tweaks from the software builder instead of paying more for things. Pros What I liked most about RealPage was security, customer support, performance and speed, tenant management, and small business use. Cons What I liked least about RealPage was the property management portion of the software that was implemented. Review Source CAB Carol Ann B. Property Manager Real Estate Used the software for: 2+ years ### "Easy peasy" December 30, 2025 4.0 Bill page is user friendly. Although it always has been, again I will assume that continued use and makes things even easier Pros Not sure if it is easier to navigate or if i have just gotten better at navigating. I guess it's like most things the more you use it the easier it is Cons I don't really have any dislike. As property managers we are programmed to acclimate ourselves with various programs. Review Source BR Brian R. Housing Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Can I get a human being please?" March 19, 2025 1.0 Their sales team is likely 25 times the size of their customer support team, and it shows. There is no human interaction when it comes to asking them for help, which is very common due to their broken interface. Pros It consolidates several things into one HUB. Cons No customer service. No human beings to interact with whatsoever. You get a buggy and broken platform to work with and access to a chat bot and handful of "training videos". Good luck. Review Source JS Johann S. OHS Officer Construction Used the software for: Less than 6 months ### "Company is a Fake" March 26, 2025 1.0 I would say overall rating is very poor i would not recommend anyone using this platform for the company is dishonest, they treat you very poorly and no manners at all. I feel sorry for the people that have joined them and invested large amounts for this site will be closing soon and they will lose their money for i was on a similar website doing exactly the same and when they got to a certain amount, they closed site and moved with the people's money Pros I like the simplicity of the website and thats about all that is good Cons There managers treat you like a baby. Then i asked for another manager doesnt read my messages then they blocked my account and removed me from the group. I have invested in this Company and i did not get my refund back nor my commission that i am supposed to get daily Review Source JG Julia G. Assistant Community Manager Real Estate Used the software for: 6-12 months ### "A Great Software for Applicant Tracking" February 14, 2025 4.0 It has been a positive experience. I have been able to accomplish what is needed. Pros Great for lead tracking and communication, which is a very important part of the job. Cons There is a bit of a learning curve and it can be more difficult to teach, but once you get the hang of it you're good to go. Review Source DB DONNA B. account admin lead Construction Used the software for: 1-2 years ### "Realpage for the win" January 6, 2025 5.0 When I have had issues their customers service was very helpful Pros the visibility of my user status, being able to see all my customers Cons learning to navigate the site was a bit tricky but once I learned it its a breeze Review Source AM Andrew M. President Consumer Services Used the software for: 6-12 months ### "RealPage is a nightmare for vendors" August 4, 2024 1.0 I'm a vendor who was requested by a P.M. company to sign up with RealPage. I wish I said no in the beginning. I paid the $200 to get my profile upgraded. Then I paid $109 to get the P.M. company listed on my account. I filled out R.P.'s outdated W-9 online, then they emailed me that they needed an "updated" W-9, not the one that is supplied in THEIR website. I submitted the new one via email, they still send emails stating that they need it... Another major negative is that I paid $109 to get the P.M. listed on my account, but the P.M. is requiring $1M liab + $1M excess liab/umbrella + $1M auto with additional riders. All totaling over $10K in additional insurance premiums over what I currently carry ($1M gen liab/$500k auto, no excess/umbrella). The job was only going to pay $8k gross, that wouldn't even cover the insurance costs, much less the time and labor. After all is said and done, I'm out of the prospect and $309 for this experience. They don't offer refunds. I turned off the auto renewal. I hope ZRS prop mgt reads this. Pros Nothing at all. They need to offer refunds. Cons Their 5 platforms don't work well with each other so it's hard to navigate between them. They need to update their W-9 on their site and stop wasting peoples time by having them submit new ones. You don't know what the PM requirements for insurance are unless you pay $109 to find out. Review Source WC Wilmer C. Owner Real Estate Used the software for: 2+ years ### "Customer Service is horrible" May 7, 2024 1.0 Not good, I which communication and support are just not there. We can't sit on hold for 45+ minutes each time we need to call. Or wait days or weeks for a reply to emails. Pros The software is pretty easy to use and has all the features that we need. Cons Customer is horrible, long hold times, support takes days and even weeks to reply to emails. Review Source MariAnne T. President Real Estate Used the software for: 2+ years ### "Expensive and missing some expected features" April 15, 2021 3.0 15 years ago it was good for the times, not so much today. There are better options. Pros Relatively easy to use, offers a decent amount of canned training data, great if you are not accustomed to robust reports and customization Cons This software should be capable of texting all tenants at a property simultaneously, but you cannot. The canned reports are lacking and you have to pay extra for the reports you really want if you are already familiar with what software should provide. Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software. The price is too high and the a la carte pricing is pitched as a positive but it is not. You have to have a relatively high unit count to even use their software. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing RealPage ownership of the data was not an option with Yardi Review Source MB Molly B. Assistant Manager Real Estate Used the software for: 2+ years ### "Could be better" April 17, 2019 3.0 I've been disappointed with the software for what we are using this for. This may be perfectly practical for other apartment complexes, but for us in student housing, this has really made us struggle more than succeed. Pros When searching for residents it's nice to have the more option next to their name for quick access to features instead of clicking into view and scouring for information. Scanning payments goes fairly smoothly. Cons This system is not student housing friendly. The online leasing and guarantor process is a pain to toggle between their prospect portal for signing and generating their credentials to their applicant portal once they've signed. It's confusing for the customer to have 2 different log in credentials for signing and making payments. Sometimes you will receive an "Unable to Locate Account" alert and will need to manually deposit checks to the bank because real page experienced an error processing someone's check. To add, you cannot try to re-scan because the check will then be a duplicate entry, although it did not successfully go through. It will also charge a Non-Sufficient Funds fee when it isn't truly NSF. Sometimes functionalities stop working. For example, we are able to assign leasing consultants if an applicant selects "House". We have had this feature for over 3 years. When the functionality stopped working (on only some accounts), their IT department responded that this isn't a function although we had been using it daily. The overall look of real page feels dated. It's not user friendly. Review Source SS Shana S. Property Manager Real Estate Used the software for: 2+ years ### "A trusted companion for a decade." March 25, 2024 5.0 My experience with Realpage has been a good one. I love the continuing education opportunities that have been made available and the fact I can always reach someone on the phone to walk me through issues that I can't resolve on my own. Pros For a decade now, Realpage has been a trusted companion for me. From time to time, there are outages and bugs that have to be worked out, but the wonderful folks at Realpage always get us back up and going in a timely manner! Cons As with any software, I guess the only thing would be the outages and freezing up from time to time. Review Source DW Daniel W. President Real Estate Used the software for: 1-2 years ### "User ...." August 17, 2022 4.0 The Cost / Benefit equation has worked out well. Pros Functionality of Dashboard is good once it's property set up. Cons Platform is clunky and not particularly intuitive for the casual user. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Functionality - Simplicity - Cost Review Source JH Jeremy H. Leasing Consultant Real Estate Used the software for: 2+ years ### "Perfect for all of your apartment pricing needs" December 5, 2019 5.0 In the three years that I have been using RealPage, I have had few gripes with the software. We have used 2 separate iterations of RealPage Yieldstar and both have strengths and weaknesses. Everyone at my office has had a great experience using this software. Their team is also very helpful if you have any questions or problems. Minus the few small gripes I would happily recommend RealPages products to anyone in the property management industry. Pros Realpage has a pretty simple user interface, with tons of ways to get all of the information you need at a glance. The dashboard will go over new lease rents, revenue, and revenue trends in an easily digestible visual graphs and charts. Cons Pulling reports is quick, but the formatting on most of the reports you pull make them pretty hard to print, or easily go through without quite a bit of searching for what you need. in our use case (We only use Yieldstar) It is pretty pointless for us to be put in the home page when we only one option to go to. I wish there was a way to have the default home page set to the dashboard. Review Source JC Jennifer C. Jennifer.Castano@retreatnewark.com Real Estate Used the software for: 2+ years ### "Easy functionality with Bulk Functions " May 26, 2017 4.0 Pros I like Onesite's use of the bulk functions. For student housing where you have typically one generic move in and move out date, it's great to be able to just click right down the line for all move ins and move outs. This feature is also helpful for us when posting late fees and entering multiple invoices at once. This by far was one of my favorite features that really saved us a lot of time! Additionally, I really liked that if you entered an invoice and were over budget in a particular category it would alert you. I also liked that each month all the month end reports were saved in the AME reports section. Cons I disliked that when you pulled up a unit in Onesite, it would bring up all past, current, renewed, etc. at the same time. I found that sometimes it was really confusing to try and see who was in a particular unit at the time. Additionally, I found it really hard to know what reports pulled exactly what, sometimes I would have to pull multiple reports to get the a specific piece of information. Review Source KB Kelly B. Account Manager Insurance Used the software for: 2+ years ### "Your clients HATE companies that use this for " May 25, 2022 1.0 Pros Absolutely nothing. It is close to impossible to get good assistance. Newsflash, if you bought into this software to make your life easier, you are in turn causing your clients such a hassle and many hours of wasted time. Cons It is constantly a battle to get good help. I upload insurance documentation and the person on the other end can never follow it since they are not educated properly how to read insurance documents. If items do not match up word for word they are unable to see that it is still valid. They have a checklist and if it does not meet the checklist they say it is wrong. That is wrong, it is just different verbiage based on an insurance contract that will not always match up with what they have on their end, but getting anyone to understand this takes multiple phone calls and emails. I end up wasting the equivalent of 8 hours for something that should take no more than 30 minutes. Review Source KL Katie L. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Stay ahead of the rental market! " March 4, 2024 5.0 Easy to use and helps you stay organized Pros Helps to easily abide by fair housing laws and predicts current market values Cons not able to adjust rates in other programs Review Source MM Matthew M. Leasing Agent Real Estate Used the software for: 1-2 years ### "Leasing Agent review of Real Page " November 15, 2022 4.0 I have worked with RealPage for over two years now and have always been pleased with it. It was easy to learn and have not had any issues with it. Pros I really enjoy using the asset optimization feature of the software. It allows us to accurately track our rent prices and compare them to the market. It is very easy to use and always pulls up very fast when I am working with a client. Cons One thing I do not like about the software is that it should show the lowest price as the earliest date available as opposed to immediately. It may be a setting error on our end, but it lists the cheapest price as today, even thought the earliest a person can rent and move in to a unit is 3 days in the future. It is a marketing hurdle more than anything else, because the client wants the cheapest rate, but it is not possible. Review Source SM Sarah M. Property Manager Commercial Real Estate Used the software for: 2+ years ### "I have worked with OneSite for years and it is easily functional." June 1, 2017 5.0 I would like to see if there were other ways of searching for someone by using other "descriptions". At this time, there is by name, plate #, social #, and phone #. I would also like there to be a feature that you could add in a gate card number or a key faub number. Pros Reports are easily accessible. OneSite is very user friendly for Tax Credit and Market mix communities. The features for residents is just enough and easy to use. I love the main page and how you can customize it to what exactly you need to see. Cons The only con I would have is the limitations that the On-Site staff has when creating levels. This may be a function that corporate only has access to but since letters are mainly generated by the leasing office, I wish there were more options. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.