--- title: "SAP Fieldglass Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SAP Fieldglass the right Workforce Management solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/182992/SAP-Fieldglass/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- SAP Fieldglass 4.1 (90) [View alternatives](https://www.capterra.com/p/182992/SAP-Fieldglass/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of SAP Fieldglass Ease of use 3.9 Customer Service 3.9 ## Pros and Cons in Reviews Oliver K Human Resources ConsultantTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “An excellent tool with outstanding customer service that has helped me efficiently manage the acquisition and administration of temporary staff, service providers, and external workers, optimizing processes and ensuring regulatory compliance.“ February 19, 2026 TT Tony T CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Invoices go through several consolidated states making it impossible to understand the “submitted date” from which your arbitrary net terms start from. Although payments are never made within the net terms detailed on your master agreement.“ November 15, 2023 IW Isla W Procurement ManagerHuman Resources, 201 - 500 employeesUsed the software for: 6-12 months. “The ability to track contingent worker engagement and manage invoicing workflows is pretty solid.“ April 4, 2026 TT Tony T CEOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “The UI is confusing and statuses of submitted invoices are hard to follow and were never fully explained.“ November 15, 2023 Oliver K Human Resources ConsultantTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It facilitates the hiring of external personnel in an agile, transparent, and compliant manner.“ February 19, 2026 MT Melissa T Accounting ClersInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “We currently have a signed work order since December but it's not in their system yet, so we now can't invoice for months, and once we do I'm sure there will be multiple issues causing delays in payment. If you're a supplier and your buyer has this platform be ready for the most frustrating experience you've ever had!“ February 10, 2023 JM Jesse M Contingent Workforce AnalystAccounting, 51 - 200 employeesUsed the software for: 6-12 months. “What I like most is the centralized view it gives us for all our contingent workforce.“ March 30, 2026 MT Melissa T Accounting ClersInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Then when they finally fix the glitch the invoice is 2 months overs due and we still have to wait another month to be paid.“ February 10, 2023 ## Showing most helpful reviews Showing 1-25 of 90 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hussain L. Purchasing and Administration Used the software for: 1-3 years ### "A Reliable Platform for Efficient Workforce Management" November 12, 2026 4.0 SAP Fieldglass helps solve challenges related to managing contractors, temporary workers, timesheets, approvals, and workforce expenses. It brings everything into one centralized platform, making it easier to track worker assignments, manage supplier relationships, and monitor costs. This benefits me by reducing manual work, saving time, improving accuracy, and providing better visibility and control over the overall workforce management process. Pros SAP Fieldglass makes managing contractors and external workers much easier. It provides a centralized platform for tracking assignments, timesheets, approvals, and payments. I also like the improved visibility, streamlined workflows, and reduced manual administrative work, which help save time and improve overall efficiency. Cons The interface can be a bit complicated and not very user-friendly, especially for new users. Some tasks require too many steps, and navigating between different sections can be time-consuming. It can also be slow at times, and reporting options could be more flexible and easier to use. Review Source Nikhil Kumar S. Payroll Executive ### "Easy Work Order and Timesheet Management, with Room to Streamline Navigation" November 11, 2026 4.5 I use SAP Fieldglass for data management. Pros I find SAP Fieldglass easy to use, especially for creating candidate work orders and handling time entry and attendance. I value Timesheet Management, Approval Workflow, Invoice Tracking, and Reporting because they help me maintain accurate records, track working hours and pending approvals, and make sure invoices are processed correctly. I can manage worker information and track work orders in one place. The centralized system improves transparency, reduces manual work and errors, and makes day-to-day operations more efficient. The initial setup was smooth and straightforward, and the login and basic navigation were easy to understand. Guidance and training made learning the portal easier. Cons I initially needed some time to get familiar with the different modules and workflows. Sometimes, finding specific information or completing tasks takes more time because navigation requires multiple steps. I’d like more flexible reporting options, faster updates on timesheet approvals and invoice statuses, a simpler interface, and better system performance. Review Source GD Gianni D. Office/Accounting Manager Used the software for: Less than 1 year ### "Smooth Electronic Submissions That Streamline Customer Approvals" November 6, 2026 4.5 The submission-to-approval-to-payment process is seamless. Where it typically took weeks to get invoices approved and then another 2 to 3 weeks to get paid, the full approval and payment cycle now typically takes about 2 weeks. Pros It allows us to submit fees and documentation to our customer electronically, and the way it’s set up lets their internal review and approval process flow smoothly. Cons The only downside is that everything has to be entered manually. It’s not a major issue since it still allows for concise data entry, but having a document-reading function would cut down on some of the time spent entering information. Review Source Isla W. Procurement Manager Used the software for: Less than 1 year ### "Solid for Vendor Management" April 8, 2026 5.0 Pros The ability to track contingent worker engagement and manage invoicing workflows is pretty solid. It really helps our team keep everything organized and makes it easier to approve timesheets and process payments efficiently for our various projects. Cons Sometimes the interface feels a bit dated, and navigating through all the different modules can take a bit to figure out. Finding specific historical data occasionally requires more clicks than I'd expect. Review Source Jesse M. Contingent Workforce Analyst Used the software for: Less than 1 year ### "Managing external contracts and worker" April 2, 2026 4.0 Pros What I like most is the centralized view it gives us for all our contingent workforce. It makes tracking external contractors, their projects, and their costs a lot simpler than before. We can quickly see who's working on what, making sure we're compliant with various regulations. And it helps get the whole process from requisition to offboarding done more efficiently, which saves our team a lot of time. Cons The user interface can feel a bit dated and clunky sometimes. It definitely took a bit to figure out where everything was, and some tasks require more clicks than they should. The initial setup and getting our specific workflows configured felt pretty involved. And the reporting capabilities, while powerful, aren't always the most intuitive to customize without some training. Review Source Oliver K. Human Resources Consultant Used the software for: 1-3 years ### "Management and administration simultaneously." March 13, 2026 5.0 SAP Fieldglass is a significant opportunity to optimize the management of external personnel and improve operational efficiency within the company. Implementing it has improved compliance and resource management, making it more agile and effective. Pros An excellent tool with outstanding customer service that has helped me efficiently manage the acquisition and administration of temporary staff, service providers, and external workers, optimizing processes and ensuring regulatory compliance. It facilitates the hiring of external personnel in an agile, transparent, and compliant manner. This reduces the time and costs associated with contracting suppliers and contractors. This platform integrates seamlessly with other SAP modules, allowing me to centrally manage and have complete visibility of workforce spending and improving my ability to make informed decisions. Daily use of this platform has helped me improve my performance. Cons It has a robust training plan to ensure that the recruitment and finance teams understand how to use the platform, which can be quite complex and extensive due to the amount of information received. Review Source Senior Computer Professional Used the software for: Less than 1 year ### "Terrible Support – Wrong Email & No Contact Number" January 21, 2026 1.0 Pros Fieldglass has been extremely disappointing. The platform provides incorrect or outdated support emails, and there is no proper contact number to reach real help. Whenever an issue comes up, there’s no direct way to get assistance, and the system constantly redirects without solving anything. For a tool used by so many organizations, the lack of proper customer support is unacceptable. I would give 0 stars if I could. Cons Provides incorrect or outdated support email, making it hard to get help. No proper customer support phone number available for direct assistance. Platform is not user-friendly and often confusing to navigate Review Source Associate Quality Assurance Administrator 4.5 November 11, 2026 AI summary based on a full review Using SAP Fieldglass has improved organization and coordination in workforce management, making it easier to track tasks and approvals. Despite its benefits, the platform could enhance user experience with a more modern interface and improved search and reporting capabilities. Log in to unlock the full review, detailed ratings, and pros & cons Senior Application Support Analyst Used the software for: 1-3 years 4.0 November 11, 2026 AI summary based on a full review Using Fieldglass has led to substantial time savings in contractor onboarding, ensuring compliance is completed before contractors start work. The high implementation costs may be a barrier for small to medium enterprises. Log in to unlock the full review, detailed ratings, and pros & cons Operations 5.0 November 9, 2026 AI summary based on a full review Using SAP Fieldglass simplifies the management of contractors and service personnel, streamlining tasks like tracking hours and managing timesheets. While there are no noted drawbacks, its effectiveness in hiring and onboarding is particularly beneficial. Log in to unlock the full review, detailed ratings, and pros & cons Assurance Executive 5.0 November 9, 2026 AI summary based on a full review Using SAP Fieldglass has transformed the management of contingent workers by centralizing processes and eliminating rogue spending. This leads to improved financial control and audit readiness, although the learning curve and interface could be improved. Log in to unlock the full review, detailed ratings, and pros & cons Purchase Manager 5.0 November 9, 2026 AI summary based on a full review The software centralizes contingent labor management, which simplifies tracking and speeds up approvals and invoicing. On the downside, the interface is outdated and can hinder daily operations due to its complexity. Log in to unlock the full review, detailed ratings, and pros & cons Md. R. Leaf Buying Manager Used the software for: 1-3 years ### "Fieldglass - Your contingent workforce manager" May 19, 2021 5.0 I have been using this software for many days and am greatly experiencing the benefits ( as my organization has to follow certain controls) of managing the contingent workers as per the controls stated. It helps in terms of the contingent workers having which access and when their contract will expire. I am more likely to recommend this software to others. Pros I. Very user-friendly platform. II. Data importing and exporting is easy. III. Hiring 3P/contingent workers ensures the contract management is aligned with the company processes - policies. IV. Feature of hiring, extension or termination is very easy and ensures zero breach. V. Allows the HR team to monitor & manage the organizational resources very efficiently. Cons SAP Fieldglass is just fantastic and I do find anything least about this software. Review Source Erick O. Associate Director of Human Resources Used the software for: 1-3 years ### "My favorite product for cloud storage and document sharing " April 27, 2018 4.0 Simplified file sharing and document management for work, school, and personal use. Pros A wide variety of integration features with other applications. Easily share files and folders with friends and colleagues in real time. Dropbox also automatically saves and backs up my documents to the cloud, and frees up valuable space on my hard drive. Mainly, I like having the ability to access, edit, and share important files remotely. Mobile application is great, as well as syncing with other devices. Cons The paid or premium version can be quite costly in comparison to other cloud storage and document sharing products. Uploading time is slow for certain file formats. Review Source CEO Used the software for: Less than 1 year ### "God Awful" November 21, 2023 1.0 Awful. Working with our client for years we managed to streamline the process for timesheet and invoice approval. Since switching to SAP Fieldglass with Tapfin invoices have been late. It’s mandated to pay a portion of every invoice for access to the system even though the Fieldglass system doesn’t provide needed details for accounts receivable and auditing past due, paid and unpaid timesheets. Support is non existent despite multiple attempts to contact someone at best when reaching a representative you are passed to a email distribution where your concerns are left unaddressed. There have been zero benefits. Pros Absolutely nothing. Support was only available for migration to the application. Once migration occurred all other questions pertaining to the application, invoicing, contract renewals go unanswered. No sense of urgency and total lack of care. Cons The UI is confusing and statuses of submitted invoices are hard to follow and were never fully explained. Invoices are not paid on time and trying to link paid invoices back to submitted timesheets and submitted invoices are impossible given that the system is not properly updated and no receipts are provided. Invoices go through several consolidated states making it impossible to understand the “submitted date” from which your arbitrary net terms start from. Although payments are never made within the net terms detailed on your master agreement. Sending emails for help to support is parallel to a black hole because nobody responds and questions go left unanswered. Switched from [Coupa](https://www.capterra.com/p/115928/Coupa/) Review Source Jose Mari M. Recruiter Used the software for: 1-3 years ### "One for All" October 11, 2018 5.0 Pros FieldGlass is if not the most comprehensive vendor management system tool out in the market. Easy access for everyone that uses the management tool. Ease of use is superb and navigation is easy to understand. The best thing about it is as well, is its fast something that is very vital in where this system is used, something that is appreciated by many when there are multiple users accessing the system all at the same time. Cons I just wish it had a more intuitive ui over all. Review Source Lori D. Proposal Analyst Used the software for: 3-5 years ### "Fantastic all around platform for management" March 5, 2018 5.0 Pros I like that I can manage all of my clients through the one software VMS. This makes handling multiple large or small employee headcounts a breeze. I also felt it was very user friendly. Cons I feel that it can crash from time to time but the customer support is very helpful in this matter. Review Source Vice President, Chief Information Officer Used the software for: 1-3 years ### "We use Fieldglass to procure contract IT staff via a vendor managed service provider. " March 5, 2018 5.0 Pros We started using Fieldglass in 2016 and have filled over 100 positions to staff up our IT Department. We work with a third party vendor who provides this to us as a managed service. Fieldglass is very easy to use. Simple and visual reporting. Scalable and efficient. Review Source Usman S. Technical Recruiter Used the software for: Less than 1 year ### "My Review" April 8, 2022 5.0 Pros Fieldglass is a tool that I daily use for vendor management, workforce management, etc. we can easily connect with our clients. Cons Sorry, I don't find any cons in this app. Review Source Steve B. User Experience Lead Used the software for: Less than 1 year ### "For employees, a (relatively) simple way to enter time" July 31, 2019 5.0 Fieldglass is one of three time reporting tools needed for contract employees. It is by far the easiest to use, but does not integrate with either of the other two tools. The mobile app is subpar for a company the size of SAP, especially for time-entry, which isn't a terribly-complex task in its most basic form. Still, the web-driven version is intuitive and easy to use, and where most employees I know enter their time. In the end, the product fails to impress, but it doesn't have to do so because there's nothing flashy about time entry. It is not obtrusive, and it is straightforward. Pros The interface is clean and uncluttered, with a simple grid view Cons There are very few cons to this software as it is intuitive to use, easy to navigate, and (depending on its configuration) sends out real-time notifications to approvers. Review Source Claire M. Recruitment Delivery Manager/HR Used the software for: 1-3 years ### "Good Workforce Management System" September 24, 2018 5.0 A good workforce management system that allows you to stay organised and track workforce Pros Cloud Based Intuitive User Friendly Value for Money Cons Can be confusing for new users, more online tutorials needed Review Source Site Superintendent Used the software for: Less than 1 year ### "Most worthless least intuitive timesheet software EVER" October 1, 2018 1.0 There are NO benefits to using this program, unless you view frustration as a benefit Pros Absolutely nothing! This software is cumbersome, counter-intuitive and quite frankly worthless Cons Everything. I have fought this piece of crap every week trying to enter my hours. I hope that the company I'm working junks this POS! Review Source Response from SAP October 3, 2018 Thank you for sharing your feedback and we are very sorry to hear of any issues you may be experiencing. We appreciate hearing from our customers and want all users to be satisfied with SAP Fieldglass¿ capabilities. Our team strives to continuously improve our products and services, with regular user-centric feature updates to the platform and an experienced support team for around the clock assistance. Please let us know if we can connect with you directly to address your concerns and provide assistance. Senior Recruiter Used the software for: 3-5 years ### "Fieldglass is a necessity for high-volume, large client service/recruiting." November 29, 2023 5.0 Pros Fieldglass is easy to use. In my line of work, speed is everything, and I am always able to submit my candidates in a matter of only a few minutes with zero complexity, and no errors. If I do make an error, it's simple to withdraw my candidates to start over. Communicating with the intermediary, managed service provider is a breeze, and I get regular updates/reports telling me the status of my candidates. Cons There isn't really anything that I dislike about Fieldglass. If I had to pick anything, I think that it would be the chat log from the client side. I would flip it around so the most recent chat update would be on top instead of at the bottom. It's counterintuitive to scroll to get the newest announcement. But, this is really just nitpicking. Review Source Manager Used the software for: Less than 1 year ### "With SAP Fieldglass you can never go wrong. " September 1, 2021 5.0 Over all experience I am satisfied with the performance SAP Fieldglass. Really made for business to grow and ease the trouble of spending lots of hours manually monitoring and managing all of your tasked. Pros This one tools I used when recruiting candidates for hiring. SAP Fieldglass help us organized thing specially not just with recruitment but also for other stuff. Its also What I like about SAP Fieldglass is that it is run by SAP which is a widely used business tools today. It has a used friendly interface also which is a much for convenient even for beginners to used. Actually SAP Fieldglass can also measure your companies overall performance and also track your staffs progress. Cons For the cons I can only say this since I am satisfied with the performance of SAP Fieldglass. Please work on your customer service. Review Source Faiz R. Assistant Manager Recruitment Used the software for: 1-3 years ### "Talk About Vendor Management" June 28, 2022 5.0 A good and reliable Vendor Management Portal Pros Works very smooth and lag free inspite of being such loaded. What i like about this software is User-Friendly and easy to understand and teach others. Cons Talking about cons as a user I didnt find any until now! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.