# LoveAdmin Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LoveAdmin the right Membership Management solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182986/LoveAdmin/reviews --- LoveAdmin 4.4 (44) [View alternatives](https://www.capterra.com/p/182986/LoveAdmin/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 16th, 2026 # Reviews of LoveAdmin Ease of use 4.1 Customer Service 4.6 ## Pros and Cons in Reviews MT Moira T Producer and OwnerPerforming Arts, Self-employedUsed the software for: 1-2 years. “Customer service and an easy-to use, efficient system for my customers which frees up time for me.“ June 16, 2025 DH Dani H Operations ManagerSports, 11 - 50 employeesUsed the software for: Less than 6 months. “Unfortunately some of the financial reports do not always accurately represent the true situation, and it can be hard to reconcile the expected revenue with what actually has been received.“ October 28, 2024 DW Douglas W DirectorPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years. “Some teething problems and difficulties with notifications, but on the whole it's been brilliant.“ October 28, 2024 JF Joe F FounderSports, 11 - 50 employeesUsed the software for: Less than 6 months. “From the very beginning, she’s been incredibly helpful, knowledgeable, and genuinely invested in making sure everything ran smoothly for us.“ April 7, 2025 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Certified Personal Trainer Used the software for: 1-2 years ### "Great client based software" January 25, 2018 5.0 Pros The software has helped our facility manage memberships, events, and payments thoroughly and efficiently. I especially appreciate the flexibility in customizing almost every feature to fit our needs. Cons It was a bit hard to train others how to use the software but we eventually got the hang of it and enjoy using it. Review Source JM James M. Head of Digital Media and IT Sports Used the software for: 2+ years ### "Fantastic migration from v1.0 to v2.0" August 27, 2025 5.0 Excellent with a real smooth migration process. Very easy to deal with and the communication was top draw. Pros We have just migrated from v1 to v2 and the whole process was brilliant. Really well managed and it went without issues. The person, \[sensitive content hidden\], assigned to manage the project for us had great communication and knew all the answers to every question I had. Very knowledgeable. Cons Only con was the slight delays we had with some dates slipping due to the migration of data but as it wasn't urgent this didn't matter too much. Switched from [Bookteq](https://www.capterra.com/p/211620/Bookteq/) Poor service and features. The sessions section never moved out of BETA mode and fixes were very slow. Unable to purchase sessions in bulk was a big issue for end users and we were also unable to take a register of attendance. All our users are now under one product with loveadmin, so only ever one sign up too. Review Source SS Sarah S. Principal and Managing Director Performing Arts Used the software for: Less than 6 months ### "Good idea but poorly executed" November 15, 2017 1.0 Our dance school has now gone into liquidation. I believe some of this is down to the problems we had with paysubs. I would strongly recommend finding an alternative to your organisational needs. Pros We chose this software because it could be adapted to fit in with how we already ran our organisation. Most class management software is very unflexible, but this gave us the choice to fully customise the customer experience. Cons When I first contacted paysubs about their software I was told that it could do pretty much everything, that it would be a substitute for mailchimp, accounting software and that it could create landing pages for my events. All of this was sold to me as being 'free'. Apparently what they meant was that I should charge my customers what extra to cover it. We were quite a long way through the set up process when I realised this was all untrue. I complained and they denied they said it! We were so far in and had promised our customers we were moving to a new better system so decided to continue. As quite a tech junkie, always making use of the latest online software, I've never had a problem turning my hand to anything. Paysubs was different. They said they were going to set it up for me, but after a while it became apparent that they didn't have any sort of grasp on how our business ran and how things needed to be set up. The person who was assigned to help had terrible communication skills. Sometimes writing whole paragraphs without a single punctuation mark. Making it very difficult for us to understand what on earth she was saying. In the end I took on the task of setting it up myself with the help of my team. It took up a lot of our time for several months meaning we lost focus on other more important things. It wasn't at all intuitive to use so we had to spend ages fiddling about trying to work out how things work. The help menu wasn't much help and although our contact at paysubs was quick to respond she wasn't able to give us the answers we needed without many confusing emails going back and forth. Review Source Response from LoveAdmin January 19, 2018 Hi Sarah, We’re sorry you feel this way about your time with us, but we have to say, we disagree with a lot of what you’ve said. It is true that we are a free software as we don’t charge for initial purchase – we do, however, have a transaction fee of between 2.95%-3.95% which (when compared to other businesses who do this, such as eBay, who charge 8% and up) we think is reasonable. It’s also clearly shown on our website under ‘Pricing’, in our terms and conditions, and we also told you on the phone, so it was no secret as you’ve wrongly implied. Regarding your dissatisfaction with our communication, we also have to disagree. We apologise if you found it hard to understand our email communication, but we also have free phone support from 9am-5:30pm, Monday to Friday. Alternatively, we also offer dedicated one-to-one screen shares where we walk you through how to do things with our software which you took advantage of many times and we have record of. Either way, we’re sorry you feel this way and wish you the best with resolving your liquidation.” AW Annabel W. Director Sports Used the software for: Less than 6 months ### "Skyline Gymnastics " September 19, 2025 4.0 A great system with lots to explore. Pros Member details and class registers are easy to keep track of as well as direct debits. \[sensitive content hidden\] is super helpful and \[sensitive content hidden\] came up with some fab tiles to match our Skyline theme Cons It is difficult at first to get your head around with there being so much to learn Alternatives considered [N-central](https://www.capterra.com/p/13803/N-central/) Reason for choosing LoveAdmin \[sensitive content hidden\] working at Love Admin Review Source GF Graham F. Administrator Sports Used the software for: 2+ years ### "Love Admin" April 1, 2025 5.0 Excellent. The phone helpline staff are always really helpfull Pros It gives complete control of club management functions. We love the instant booking facility for customers and the timetable feature that populates all of the class registers Cons Not a lot. When ever we find something that needs changing we ask and they are normally very responsive. Alternatives considered [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) Reason for choosing LoveAdmin Love Admin provided better customer service when contacting them Review Source CP Claire P. Club Chair Sports Used the software for: 2+ years ### "Love Admin has been brilliant for our Club! " October 28, 2024 5.0 Really positive! From the initial set up to launching the system with our membership - it's been a great experience :) Pros Love Admin has significantly reduced the amount of admin as a Club we have to do. With a small committee, trying to run a fairly large sports club, Love Admin, truly has been a lifesaver. The functionality of reports that you can pull off is excellent. The team behind the scenes at Love Admin are superb and are so quick to respond. It's been brilliant for us as a Club and has allowed us to concentrate on other things! Cons We have yet to explore the templates in the communication part of Love Admin - it has seemed quite fiddly thus far but it's early days for us and know that if we need to reach out to the team at Love Admin that they would point us in the right direction! Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing LoveAdmin Functionality, cost and response of team when made initial contact Review Source AT Abbi T. Director Non-Profit Organization Management Used the software for: 1-2 years ### "We joined to make our lives easier and to be able to get back time to grow and improve our offer, we got this and so much more." October 16, 2024 5.0 Supportive and aspirational. I have seen there software and services grow and develop and so has my company. I am pleased we made the change and I would never look back. We joined to make our lives easier and to be able to get back time to grow and improve our offer, we got this and so much more. We are now part of the LoveAdmin community, and enjoy all the services the platform has to offer. Pros It is fantastic to have all your contacts, invoices and registers in one place. It is simple to onboard new customers, and the automation of payments, reminders etc. mean that a missed payment is now a thing of the past. And most importantly it is much easier for our members. The business development support is extremely valuable with 1-1 sessions helping us to set goals and achieve them. A lovely bonus is the Step2Success podcast which our team listen to and it is great to hear the challenges and celebrations of other activity providers. Cons Transferring over from manual to digital was of course a challenge. It was new to the staff and the parents. It took time and there were teething problems, however the support team were fantastic. Since joining there have been a few problems with the software, however the support team are brilliant and very patient. I have been with LoveAdmin over a year and any issues the developers quickly solve and the software just keeps getting better! Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/)[Class Manager](https://www.capterra.com/p/183418/Class-Manager/) Reason for choosing LoveAdmin I chose LoveAdmin over these products as I had a stronger connection to their values, their pricing structure was more appealing and I felt there was value for money with all the additional support they offered. However my final decision was swayed by an encounter at their stall at Move it where the humility of the staff made me feel like I would be fully supported by people who really care. Review Source AT Ann T. Services Support Manager Non-Profit Organization Management Used the software for: 2+ years ### "General Love Admin review" November 11, 2024 5.0 Smooth, quick, supported, friendly. Has enabled us to grow. Pros Having so much information in one place. Cons On some functions the back button takes you back to the front page not back one step. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Reason for choosing LoveAdmin Recommendation from an organisation we work with Review Source DH Dani H. Operations Manager Sports Used the software for: Less than 6 months ### "Swim school made easy" October 28, 2024 5.0 I had to learnt this system very quickly and thankfully its simplistic interface has made it easy to do. The support from our Account Manager has been great - nothing is too much trouble and always reports back on issues raised promptly and clearly. Pros I find the setup of my classes really easy and the timetables are easy to view, with filters making it quick and easy to look at available classes. Cons Unfortunately some of the financial reports do not always accurately represent the true situation, and it can be hard to reconcile the expected revenue with what actually has been received. Switched from [Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/) Swim school were unhappy with the programme (this was before I joined the school) Review Source LZ Lee Z. Secretary Non-Profit Organization Management Used the software for: I used a free trial ### "Misleading" August 25, 2022 1.0 The advisor was apologetic, but said it was so the company made more money. Pros Looks great on the website until you speak with "onboarding" Cons Since the new version of the software, LoveAdmin require businesses that work with them to turn over £20,000 through their system. This is highly unlikely with the companies such as community football teams or clubs that they market to. This penalises small businesses and community clubs. Unfortunately, this isnt information is not displayed anywhere on their website either. Reason for choosing LoveAdmin Did not penalises small businesses and community clubs. No turnover requirements. Review Source WJ WENDY J. ADMINISTRATOR Health, Wellness and Fitness Used the software for: 2+ years ### "Makes Running Our Gymnastics Club Easy" August 12, 2024 4.0 Overall we've been very happy using LoveAdmin for our gymnastics club. And we have always found the staff super helpful. Pros Everything is in one place. It makes keeping on top of everything so much easier. Cons We've been using Version 1 which had a few slow functions but we're about to upgrade to Version 2 so hopefully there will be so many more usability options. Review Source MMI Mirza Muhammad I. Chief Accountant Used the software for: 1-2 years ### "Save your Administration Time" July 21, 2018 4.0 Overall performance is good. Pros It gives us the fully customised and very flexible solution for payments and manage memberships. It fits our overall needs. Cons It is difficult to train others. It’s costly as compared to the features. Customer support is not good. Review Source PR Paul R. Secretary Used the software for: ### "Best System ever used" June 9, 2015 4.0 Thanks where credit is due to PaySubsOnline.com on making it a smooth transition from a paper system to be fully online. There were a few hickups at the start as we would expect but was resolved quickly with the support given. The club has now been setup online for over a year and would never go back to what we had before. Super efficient and a lot less admin. Highly recommended. Review Source BN Brian N. Membership Secretary Used the software for: ### "First Class Service form the People Involved and The Software Package" June 9, 2015 5.0 Pay Subs Online has really helped to streamline our membership and subscription processes and keep our membership information up-to-date. The advice and support I have received through the setting up, going live and on-going since the introduction of our online payment system has been first class. We would most definitely recommend them. Review Source KM Kathryn M. Registration secretary Used the software for: ### "Very easy to use" June 29, 2015 5.0 User friendly. The reports are easy to export. Review Source MT Moira T. Producer and Owner Performing Arts Used the software for: 1-2 years ### "Love Admin has made my business more efficient." June 16, 2025 5.0 I run my own busy stage School 'Characters Stage School" and I have found that Love Admin has enhanced my business, in many ways including freeing me up for other tasks while parents book on to courses automatically. Love Admin's support service is excellent, , with my queries usually being answered the same day and there are opportunities to have regular support zoom calls Their team help me to understand and trouble shoot problems efficiently, and I'm never made to feel stupid-they're very patient. This one- to - one support is priceless in this day and age and is opposite to the frustrating experience I have had with many other customer services in various banks/businesses I deal with.. All in all I have seen that my turnover has increased since signing up to Love Admin as I think parents like a system that they can just get on with booking into, rather than lots of emails /phone calls with me backwards and forwards. and it has freed up my time in that respect. The onboarding did take a while to get ued to, but now I am familiar with the system, it works efficiently,The team are also witlling o look into and design new services, and products, such as a ticketing system I recenly set up. It's not perfect as it doesn't include seating plans and allocated tickets, but it has meant I dont have to go through a traditional box office system, many of which add on large booking fees. Pros Customer service and an easy-to use, efficient system for my customers which frees up time for me. It means I can see each customer's financial and email history all in one place, without having to scroll through enless emails, the way I did things before.. Cons There isnt a phone app. You can tick in students on registers etc on your phone, but doing anything more advanced is a bit clunky.We also some initial teething problems with setting up payment systems. Review Source GH Gary H. Chairperson Sports Used the software for: 2+ years ### "A valuable registration and payments tool for clubs." April 9, 2025 5.0 Before - we used spreadsheets and cash! The system is much easy for taking payments overall, it also keeps an ongoing register of attendance. I think the system could do more for us but that requires greater understanding of the system and time! Pros I always find my queries are answered promptly - usually by the next day. The advise is always helpful, positive and often with accompanying videos to show me what part of the system to go to and in what order. Cons I think the link up with PayPal can be clunky and does not always go through easily for our customers. This could be down to PayPal. I do find that a small percentage of our customers find it difficult to sign up for our sessions because areas are 'greyed out' - particularly when needing to add other members of the family to a session request. Review Source SP Stuart P. Membership Secretary Sports Used the software for: 1-2 years ### "LoveAdmin Pro" June 24, 2025 5.0 The product works well and takse so much pain out of our previous membership processes. The support team are always available to help and assist with any issues or guidance required. Very happy that we chose this product for our club. Pros Innovative, powerful and cuastomer friendly tool that has greatly simplified and integrated our rugby club's membership process. The support team provide superb help and guidance for new users and are very responsive to any issues raised with them. Cons There is initially a bit of a learning curve for admins but the support team help you every step of the way and have endless patience and positivity. Review Source JI Judy I. Secretary Sports Used the software for: 2+ years ### "Great system - would recommend company " June 30, 2025 5.0 An efficient system that makes our admin so much easier and quicker and such a simple way for us to collect subs Pros Easy to navigate. The online guides are really handy and easy to use. Help when on the telephone, when needed. Cons Email wasn’t totally user friendly, changing the font and layout did not always work as expected - but this was on V1 - the emailed l changes on V2 are great Review Source NS Natalie S. Administrator Sports Used the software for: 2+ years ### "Transition from V1 to V2" January 16, 2025 5.0 The transition over from V1 to V2 was smooth and helpful. It was great to have the team onboard. The e-learning was easy and useful. The team helped us well and was available over Christmas if we needed them. Pros The ease of how the parents can navigate the new V2, the shop and how easy the payments are to take. Cons Sometimes the buffering on V1 it sometimes didnt work on certain types of devices and also parents found to optional extras tricky to find Review Source JF Joe F. Founder Sports Used the software for: Less than 6 months ### "Love Admin Support" April 7, 2025 5.0 We honestly couldn’t have asked for a better support person than \[sensitive content hidden\] while setting up our gymnastics club on the software. From the very beginning, she’s been incredibly helpful, knowledgeable, and genuinely invested in making sure everything ran smoothly for us. Any time we hit a bump or had questions, \[sensitive content hidden\] was right there responsive, patient, and quick to sort things out. No issue was too big or too small; she made the whole setup process feel so much less overwhelming. It’s clear she truly cares about helping clubs like ours succeed, and we’re so grateful for her support. Thank you, \[sensitive content hidden\], for making a potentially stressful process so seamless we’re up and running confidently thanks to you! Pros The team were so helpful in getting us set up and ready for our classes to begin! Cons We had a few teething issues but the team absolutely went above and beyond to make sure we were set for our opening day. Review Source DD Dave D. Swans Trust Chairman Sports Used the software for: 2+ years ### "LoveAdmin Review - Swans Trust" October 28, 2024 4.0 Overall good and can see more work is going on to improve it still further sometimes with advice we are send over. Pros Is working well for our Swans Trust organisation and appears to be developing into a good all round program. Cons Can be a bit tricky to work around for those not particularly comfortable with moving away from a manual system within our organisation. Switched from [InTouch CRM](https://www.capterra.com/p/124044/InTouch/) We needed something better to tie into our website and for members to take responsibility for their own data and renewing each year, including encouraging more auto renewals Review Source SB Stacey B. Dance Director Entertainment Used the software for: 1-2 years ### "10/10 Review" November 5, 2024 5.0 Amazing! Love Admin has helped my business grow and has given me more time to concentrate on other things I wasn't able to before. Pros The staff are very helpful and are always available to help when needed. Cons The text message service seems expensive for my needs. Alternatives considered [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) Reason for choosing LoveAdmin Customer Service was amazing. Very friendly and helpful. Review Source DW Douglas W. Director Performing Arts Used the software for: 1-2 years ### "Great way to grow a business" October 28, 2024 4.0 Generally really very good. Some teething problems and difficulties with notifications, but on the whole it's been brilliant. Pros Great way to manage a large number of clients. Quick support responses. Cons Bugs/features not working as they should, eg. trial capacities. Review Source HL Harry L. Owner Head Coach Sports Used the software for: 1-2 years ### "Constantly improving " October 31, 2024 4.0 Rough start with the new system launch, but now it plain sailing and easy to use. Pros The support is amazing! Quick fast reliable Cons It can be quite 'techie' to start with, to maximise all the features it takes time. Alternatives considered [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) Reason for choosing LoveAdmin None of the above were considered when signing up Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.