# Madgicx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Madgicx the right Campaign Management solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182983/Madgicx/reviews --- Madgicx 4.3 (58) [View alternatives](https://www.capterra.com/p/182983/Madgicx/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Madgicx Ease of use 4.0 Customer Service 4.3 ## Pros and Cons in Reviews Pedro F Head of MarketingMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “AI Copy insights and in general the asset insights are a good feature, when it works.“ November 6, 2025 LV Luuk V OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “In addition, add ons continue to run if you cancel the account, it is almost impossible to cancel the subscription. If I could give 0 stars I would have done so, will definitely not become a customer!“ August 14, 2024 HM Haitham M CEORetail, 2 - 10 employeesUsed the software for: Less than 6 months. “There are other platforms out there that offer better functionality and superior customer support.“ August 8, 2023 Pedro F Head of MarketingMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “No support at all, very weak knowledge of their own product, consistently give the wrong information.“ November 6, 2025 EB Elias B Co-PresidentRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The Madgicx AI audiences intersected with interest targeting have outperformed all of my other audiences.“ March 19, 2023 LV Luuk V OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Due to an error on the part of Madgicx, 2 accounts were created, I wanted to cancel one but that was not possible.“ August 14, 2024 EB Elias B Co-PresidentRetail, 2 - 10 employeesUsed the software for: More than 2 years. “One special aspect of Madgicx is their willingness to go above and beyond with customer support.“ March 19, 2023 Pedro F Head of MarketingMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “You're stuck with those bids forever.“ November 6, 2025 ## Showing most helpful reviews Showing 1-25 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew B. E-commerce Manager Retail Used the software for: 1-2 years ### "Work Smarter not Harder" August 21, 2019 5.0 I have been using it to manage my FB ads campaigns - it helped me scale right out of the box which is crazy because I tripled my roas within 1 month!! The tool i need to scale and succeed in FB ads Pros OK so, the first thing is the User Experience - they hit the nail on the head. I guess when these guys said they were an 8 figure-revenue-generating ad agency prior to building madgicx, they weren't lying! Madgicx single-handedly has built all the tools you need to succeed at facebook ads. 1. Audience creation - hitting all areas of your sales funnel 2. Automation - autopilot to help you sleep well at night without getting scared you will blow your budget! 3. Creative clusters - a new way to view your best creatives and ad copy 4. Mass creation - I can create 5 campaigns in less than 5 minutes these tools were created with such detail that it shows the people behind it have successfully scaled FB campaigns MULTIPLE TIMES. Cons if I had to be really honest? there is nothing I dislike about madgicx. The one thing I would change is to have better FAQ's to be able to self troubleshoot any issues or misunderstandings one may have about the platform (such as how the core audiences and LLA's are created) Reason for choosing Madgicx It's created by a team of people who actually know a lot about media buying so it's not some bullsh\*\* product that promises to deliver and then doesn't. MADGICX GAVE ME RESULTS Review Source Response from Madgicx August 22, 2019 Thank you Andrew! We hope we can keep helping you scale Gagliardi.eu for many more years to come! SM Slava M. CMO Arts and Crafts Used the software for: I used a free trial ### "It's just so unique, so they actually don't have competitors" November 18, 2020 5.0 I was blind now I can see Pros What Madgicx does can do no other software. They made me think strategically and reset my mind in FB Ads funnels Cons I wish it had visual funnels builder. I hope it's not long to wait Alternatives considered [Bïrch](https://www.capterra.com/p/162723/Reveal/) Reason for choosing Madgicx Visual look, big picture view, their expertise Review Source Response from Madgicx March 20, 2024 Thank you so much, Slava! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Pedro F. Head of Marketing Marketing and Advertising Used the software for: 1-2 years ### "It simply does not work" November 6, 2025 1.0 . Rules only get triggered if the wind blows a certain way. It's the third time in only a few months that I open Ads Manager to find that Madgicx did not activate my campaigns. It's now been 2 week in a row the rules don't work, and their tech team is still "reviewing" and does not offer an ETA. 2. AI Bidding is a joke, it always applies the same bids no matter what adset or history, and if you try to turn it off... it doesn't work. You're stuck with those bids forever. 3. FAKE AI: Their "AI Marketer" does not understand English. It's supposed to flag negative comments, however the only comments it flags as negative are... customers praising the service they received. The customer support says it flags them because there is a link in the comment... so is this "AI"?? 4. The customer support is just appalling. No support at all, very weak knowledge of their own product, consistently give the wrong information. I can confidently say that Madgicx has costed my business more in lost revenue than what their subscription is worth. STAY AWAY. Pros AI Copy insights and in general the asset insights are a good feature, when it works. It provides some interesting data about what works, but you should double check because it will miss some ad copy if you are using ad variations or flexible formats. Cons Their tech is very unreliable. Automated rules will not run on schedule, or sometimes not even run at all, and there is no warning or retries. It's is very dangerous and the single reason why i do not recommend Madgicx at all, to anyone. Their customer support is absent, unhelpful, and make mostly of bots and automated responses. Switched from [Bïrch](https://www.capterra.com/p/162723/Reveal/) Mostly due to lower cost of Madgicx - which i quickly regretted. Review Source Adam Jakub M. Performance Marketing Specialist Furniture Used the software for: Less than 6 months ### "A performance tool you've been looking for" July 27, 2020 5.0 At the time of writing the review we've been using Madgicx for 3-4 days and just using the AI audiences & some basic automation we've managed to get ROAS 9.0 and higher (earlier it was mostly 2.5 / 3). It's a nice change of pace and we're happy to explore more benefits. They have a nice Customer Service & Intercom chat, so you can always ask for help. We've had some onboarding sessions with \[SENSITIVE CONTENT HIDDEN\] and he was really helpful. Thanks for your support, \[SENSITIVE CONTENT HIDDEN\]! Pros Running a successful FB Ads campaign is never easy, especially for an e-commerce. We've been looking for a tool that helps us understand our audiences better, which Ads bring the most ROAS, where should we invest more money and when not to, to avoid "burning the budget". Doing it manually was exhausting, but thanks to Madgicx we were able to save a lot of valuable time and get answers we were looking for. Now we can spend more time on other marketing channels and be sure that FB will mostly run itself. Cons You have to get used to it - the dashboard, the Ad Launcher, the Insights, the automation techniques - how Madgicx works. After 2-3 days the tool becomes more transparent, so you will feel more confident about using it. Review Source Response from Madgicx March 21, 2024 Thank you so much, Adam! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Pedram G. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Best marketing automation out there!" June 1, 2020 5.0 I can't imagine not having Madgicx on my side. It's very much like having an army of media buying professionals with you at every moment. Pros It saves every media buyer sooo much time! The ease of use and very reliable interface almost make it fool prove and help you with your day to day. Developed by media buyers for media buyers! These people really understand our needs and problems and solve them in a way they would do it for themselves and their clients. Cons There are some minor things that still need to be optimized to make the experience even better, but nothing that is stopping you from enjoying the product to the fullest. Reason for choosing Madgicx I looked at all the competitors and honestly, there is no competitor in the market. There are a couple that do some of the things that Madgicx is able to do, but none that are able to do all of the things, as well as Madgicx, does them. And even the only alternative is unnecceraly overpriced selling exclusively to enterprise level. Review Source Response from Madgicx March 21, 2024 Thank you so much, Pedram! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. OJ Omar J. Marketing Director Marketing and Advertising Used the software for: Less than 6 months ### "Terrible Company that keep taking your money even when offering no services" June 2, 2021 1.0 We informed them in early may that our business manager was restricted from managing ads, due to the disruption in our business to try to find workarounds to this no one cancelled the subscription until we got charged $147 again at the end of may. then yesterday (3 june) i sent them a message asking for a refund seeing as how no one logged in since early may we did not use their service for over a month. I clicked the cancel button and guess what happened, i see a charge for another $147 leave my company account. Imagine they charged a full month for me unsubacrobing 3 days into june after i told them the issues we were having which (im sure totally coincidentally) start3d right after we connected their software to our ad accounts. Stick to wordstream, they are honest at least. Pros Nothing. a few days after connecting this software our business manager was restricted from managing ad accounts after 10+ years of no issues and we communicated this to their team however they continued to charge us. Cons No support all the support staff are based in some third party country they appear to think small print in contracts supercedes moral values when it comes to ripping off their customers. Review Source Response from Madgicx March 20, 2024 Thank you for the feedback, Omar. We are sorry this was your experience with Madgicx. It is unfortunate that your Business Manager was restricted, and you shouldn't have been charged by us when you could not use the app. We learned from this case and improved our processes. We know that our team later refunded you and canceled your subscription. We hope this concludes it. We wish you all the best. SK Sabri K. SHT Apparel & Fashion Used the software for: 1-2 years ### " Unauthorized Payment Taken – Refund Requested" March 9, 2025 1.0 Pros I don't like the customer support this company provides. Cons I recently noticed that Madgcix charged me without my consent, even though I did not authorize the payment. My invoice number is \[sensitive content hidden\], and I have reached out to request a refund. This kind of practice is unacceptable, and I expect a prompt resolution. I urge others to be cautious when dealing with this company. I hope they take responsibility and process my refund as soon as possible. Review Source FS Fatou S. Ceo Consumer Goods Used the software for: Less than 6 months ### "Not working with shopify and Expensive " March 12, 2025 1.0 Shopify integration is not working since 2 months The app is showing 0 new customers , can’t estimate LTV or CAC properly, and is showing a very poor ROAS But the support team is trying to convince me that appart from that everything else is « fine » with the app They say it’s a issue from Shopify and it has been into resolution since more than a month For an App that is costing that much money I would’ve expect more reliability Plus they refuse to reimburse my subscription whilst I no longer can’t use this app Pros The recommendation on which ad is generating more revenue Cons The Shopify integration is not working The fact that they are very swift to take your money but very slow to solve issues The AI feature to design ads is very bad Review Source Response from Madgicx April 4, 2025 Dear Fatou, Thank you for your feedback regarding the Shopify integration issue. We sincerely apologize for the inconvenience caused. We’re pleased to inform you that the issue was resolved on March 26, 2025. Kindly check from your end and let us know if everything is working as expected. If you still face any issues, please reach out—we’re committed to ensuring a seamless experience. We understand the impact this had on your reporting and deeply regret the delay. Moving forward, we’ll work to improve communication and resolve such matters faster. Thank you for your patience and valuable feedback. Let us know if we can assist further. Sincerely, The Madgicx Team RH RYAN H. CEO Accounting Used the software for: I used a free trial ### "SCAMMERS. STAY AWAY FROM THIS COMPANY BEFORE THEY STEAL YOUR MONEY" January 24, 2025 1.0 HORRIBLE. STAY FAR AWAY FROM THIS COMPANY Pros NOTHING. BEWARE OF SCAMMER. This is absolutely the most fraudulent company I’ve ever encountered. They’re nothing but a pack of scammers and thieves! I purchased a program report once, and I couldn’t even log in after paying for it. Fast forward a year, and out of nowhere, they charged my card $180 for absolutely nothing—just because I tried logging into the platform for the service I originally bought! They’re deceitful crooks who will charge you for random things if they have your card information. BEWARE of these scammers. DO NOT sign up for their services or give them any payment details. I’ll be reporting them everywhere to make sure they can’t steal from anyone else! Stay away at all costs! Cons BUNCH OF THIEVES TRYING TO SCAM PEOPLE FOR MONEY WITHOUT PROVIDING SERVICE Review Source Response from Madgicx February 5, 2025 Dear Ryan, Thank you for bringing this to our attention. Let us clarify the situation: The $180 charge occurred when a free trial converted to a subscription on one of your accounts. This was not intentional fraud - it stemmed from confusion between your multiple accounts when you attempted to access your original lifetime deal. We understand your frustration and have authorized a full refund, which remains available. Our platform operates on a clear trial-to-subscription model with advance notifications, and subscriptions can be canceled anytime through account settings. If you'd like to process your refund or need help accessing your original purchase, please contact our support team. We're committed to resolving this to your satisfaction. Best regards, The Madgicx Team Peter Murphy L. CSO Entertainment Used the software for: 6-12 months ### "Beginner to expert in 1 month" January 19, 2021 5.0 I used Madgicx to run my first campaign ever on FB. Did 30x ROAS with 300k in revenue in month 1. Ping me on Twitter if you want me to show you the numbers. Pros Better than FB algorithm, support surpasses any other small SasS option. Once you learn it, you can make big $ Cons Hard to set up, but their support onboarded me enough to get started Switched from [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Needed something better Review Source Response from Madgicx March 20, 2024 Thank you so much, Peter! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. KM Ken M. CEO Marketing and Advertising Used the software for: 6-12 months ### "Takes The Thinking Out Of Scaling" September 23, 2020 5.0 Ad Zombies is a global copywriting service, we write words that sell anything for businesses anywhere, but we are NOT an agency. The last thing we need is to get bogged down in platforms turning the knobs of advertising to scale and grow. Madgicx is like the Keurig of campaign management. Instead of dropping in a new coffee pod, you drop in your new copy... the machine brews perfect results and generates great sales automadgically. Pros Madgicx allows us to quickly integrate new creative with tons of audiences in a matter of seconds. Cons It can be visually overwhelming at times. Review Source Response from Madgicx March 20, 2024 Thank you so much, Ken! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. CS Chris S. Head of Growth Online Media Used the software for: Less than 6 months ### "Absolutely blows away other solutions" September 9, 2020 5.0 Literal game changer. I have outsourced a lot of my ad account management to Madgicx, so I can focus on other things. Pros I love that I can leave the automations running, and I know the ads are taken care of without my constant monitoring. We were in a hurricane and lost power, and STILL the Artificial Intelligence engine and our specific stop-loss automations made sure we turned a profit, even when I physically couldn't look at our ad accounts. Cons Sometimes its difficult to create ads from scratch, it works better if you already have existing ads that work and let Madgicx create the audiences, not the creative. Review Source Response from Madgicx March 21, 2024 Thank you so much, Chris! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We now have a tool that lets you create new ads inside Madgicx, as requested ;) We're happy we could help and wish you continued success. MW Mihoko W. Founder Retail Used the software for: Less than 6 months ### "With automation rules, I feel comfortable to continue to experiment and scale my ad spent. " February 5, 2021 5.0 The company seems to really care about your success. When I struggled to make it work, they went out of their way to help me out. I am grateful. Pros There was a definite learning curve but with help from a Madgicx customer success team, we were able to identify a strategy to improve the performance of my FB ads. With automation rules, I feel comfortable to continue to experiment and scale my ad spent. Cons I had difficult time setting up the software. Initially, automation worked against me because I was not using it right. It took help from a Madgicx customer success team to turn it around. Review Source Response from Madgicx March 20, 2024 Thank you so much, Mihoko! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. WH Wilfried H. Business Owner Internet Used the software for: Less than 6 months ### "Großartige Software mit großartigen Menschen die einem wirklich helfen!" June 13, 2021 5.0 Bin gespannt und freue mich auf die Skalierung, mit der Software und den dahinter stehenden Leuten :) Pros Großartig Usability und super Funktionen zum Skalieren von Ads. Was allerdings noch wichtiger ist, sind die Leute dahinter. In den ersten drei Calls helfen sie einem alles aufzusetzen und die häufigsten Fallstricke zu vermeiden, zusätzlich haben sie einen Kundenservice der immer erreichbar und super nett ist :) Cons Nichts, bin beeindruckt! Sie tun was sie sagen und helfen wo sie können UND verstehen ihr Handwerk. Eine super großartige Kombination :) Review Source Response from Madgicx March 20, 2024 Thank you so much, Wilfried! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. MJ Mark J. Director Retail Used the software for: Less than 6 months ### "Automation Machine!" July 22, 2020 5.0 The onboarding process was very good! \[SENSITIVE CONTENT HIDDEN\] was a massive help during our call and was able to get all of the major automations set up for us from the very beginning. This resulted in a much higher ROAS overall. This definitely made up for the cost of the first 3 months alone. Pros Within the first month of use we saw a huge spike in ROAS for our brand/business and I beleive a big reason for this is the automation tactics that were set up. They help to automatically kill of losing adset/creative that were blowing out our budget, as well as scaling winning adsets to really make the most money possible. Cons I do find the software a little bit confusing, but i think this is also just lack of use and i think with the amount of help and video content available within the platform, it wont take long for me to get my head around all of the features. Review Source Response from Madgicx March 21, 2024 Thank you so much, Mark! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. DJ Devlin J. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Best Product for the Money" September 9, 2020 5.0 We went from doing 10k a month to 35k a month in our first month with this software and we did not add a single penny to our cost of ads. Our second month using this product we are on track to hit 45k with the same ad costs. Pros It is simple to keep track of all your campaigns. It makes creating new campaigns quick and easy. It helps you see all your stats in one place. Cons Understanding All you Custom Audience adsets. I still do not understand what all the custom madgicx adsets mean 100% Review Source Response from Madgicx March 21, 2024 Thank you so much, Delvin! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. EL Eddie L. Music Producer Music Used the software for: Less than 6 months ### "Perfect for anybody looking to get the most out of their ad budget." November 18, 2020 5.0 Pros My favorite feature is the Automations. They will allow you to safely (and automatically) scale up your ads when they're running well - or slow them down/stop them if they're not. No more worrying about wasting money on ads in case they're not performing, Madgicx will make sure you get the most out of the money you spend on your ads. Cons So far I haven't had any issues using Madgicx. Review Source Response from Madgicx March 20, 2024 Thank you so much, Eddie! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. VZ Vincent Z. Owner Marketing and Advertising Used the software for: I used a free trial ### "Gamechanger" September 30, 2020 5.0 Pros Main pros to me were the audience-creation, things the madgicx algorithm was able to do for retargeting was super cool and I really enjoyed using it Cons It was a little intense getting used to at first I think a lot jumps out at you because there’s so much you can do with madgicx so overall the interface was what I liked least about the software Review Source Response from Madgicx March 20, 2024 Thank you so much, Vincent! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. hA harry A. ceo Marketing and Advertising Used the software for: Less than 6 months ### "Unbelievable software on-top of an already unbelievable platform" January 8, 2021 5.0 Couldn't put a foot wrong Pros The ease of use, world-class customer service, ability to automate and save time on functions that would take 10x the time inside FB/Google. So much to rave about, ultra-powerful! Cons I didn't find it earlier, I also wouldn't mind blog posts on upcoming updates Review Source Response from Madgicx March 20, 2024 Thank you so much, Harry! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. AC Anne C. Business Owner Arts and Crafts Used the software for: Less than 6 months ### "Great support and user-friendly software" September 1, 2020 5.0 Pros Madgicx is a software easy to use. You need to get into the videos first to understand how it works but overall, it's quite easy to set up and to select the audience which best fit your needs. Cons For now I would say the automation because I am new at Facebook so I like having control over my budget even if there is a STOP LOSS automation. Maybe in the future.. Review Source Response from Madgicx March 21, 2024 Thank you so much, Anne! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. RX Rafael X. Co-founder Marketing and Advertising Used the software for: I used a free trial ### "Do not purchase! " December 9, 2024 1.0 They have broke the EU laws regarding the communication with customer and informing customer about the end of trial. No email was sent after extension. Day after the trail ended (ihave stopped using the tool during the trial) I was charged $800! Very difficult communication and they have stopped replying in chat! Pros I was doing tests on the platform. I cant tell much about it besideds they broke GDPR and DSA EU laws. Cons Beware! They have extended my trial but forgot to tell me how they calculate 7 days of extension. Also they forgot to inform me over email that the trial is ending and they have charged me $800. I have contacted them and they have ingored the communication. It can be done olny via chat - no email. Review Source Response from Madgicx December 19, 2024 Dear Rafael, Thank you for sharing your feedback. We want to clarify a key point about the trial notifications. While you received an email reminder during your initial standard trial period (which you acknowledged in the chat), the second trial period was a custom extension granted upon your specific request. As this was a manual extension, it did not trigger our automated email system. Throughout both trial periods, the remaining days were visible via our dashboard widget. Regarding the charges, our system shows that 31 ad accounts were connected during your trial period. We maintain transparency about our pricing structure, with clear information about per-account costs available in our platform. Our support team has reviewed your case thoroughly, and as previously offered, we'd be happy to provide you with platform credits or complimentary access to our AI Ad Generator as a gesture of goodwill. Our team remains available to discuss how we can best support your advertising needs. OZ Olivier Z. CMO Alternative Medicine Used the software for: Less than 6 months ### "Useless frankly" December 6, 2024 1.0 Pros Quite useless. You can do everything it does with Midjourney and facebook auto rules. Doesn't provide any value. Slow customer service. Switched from [Triple Whale](https://www.capterra.com/p/10006854/Triple-Whale/) Better tracking, pricing and visibility... Review Source Response from Madgicx January 15, 2025 Dear Olivier, Thank you for taking the time to share your feedback. We're sorry to hear that our platform didn't meet your expectations and that you found our services redundant with other tools you're using. While we respect that different tools work better for different users, our platform offers features beyond basic auto rules and creative generation, including comprehensive analytics and AI-driven optimization capabilities that complement Meta advertising tools. We acknowledge there was a delay in our response to your refund request, for which we apologize. We're always working to improve our services and response times. If you'd like to discuss specific features you found lacking or share suggestions for improvement, please reach out to our support team. Best regards, The Madgicx Team LV Luuk V. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Worst company ever" August 14, 2024 1.0 Worst company there is. Due to an error on the part of Madgicx, 2 accounts were created, I wanted to cancel one but that was not possible. As a result, the subscription was debited twice. In addition, add ons continue to run if you cancel the account, it is almost impossible to cancel the subscription. If I could give 0 stars I would have done so, will definitely not become a customer! Pros Nothing, the platform isn't useful and the hide the way you can cancel your subscription Review Source Response from Madgicx February 4, 2025 Dear Luuk, Thank you for your feedback. We understand your frustration with the duplicate accounts and subscription issues. To clarify: All subscriptions, including add-ons, can be canceled directly through account settings. We acknowledge that having two accounts created confusion with the billing process. As confirmed, we've processed your refund for the duplicate charges. While we appreciate that you plan to update your review, we're more focused on ensuring your issue has been fully resolved. Best regards, The Madgicx Team HM Haitham M. CEO Retail Used the software for: Less than 6 months ### "A Disappointing Experience with Madgicx.. WOREST MARKETING PLATFORM EVER" August 8, 2023 1.0 In conclusion, my experience with Madgicx was deeply disappointing. The platform failed to deliver on its promises, and the customer support was inadequate. I would strongly advise anyone considering using this platform to think twice. There are other platforms out there that offer better functionality and superior customer support. Save your time, money, and frustration and look elsewhere. Pros Nothing that i liked actually, because i could not launch a single campaign without technical issues!!! Cons I am writing this review to share my unfortunate experience with Madgicx, a platform that I had high hopes for, but that ultimately failed to deliver on its promises.From the outset, I was met with a series of technical issues that severely hindered my ability to use the platform effectively. Despite my best efforts to work with the Madgicx support team to resolve these issues, I was met with a lack of urgency and a seeming inability to provide effective solutions.The first issue I encountered was with the Google Ads account connection, which was eventually resolved, but not without significant time and effort on my part. However, other issues persisted, including problems with catalog availability and Canvas Ads. Despite numerous attempts to rectify these issues, they remained unresolved, causing significant disruption to my business operations.Furthermore, the platform failed to accurately reflect my Facebook Ads account, with many of my ads and campaigns not appearing in Madgicx. The support team's explanation for this was unsatisfactory, suggesting that the platform could only pull assets that had already spent money on Facebook. This is a significant limitation that was not made clear to me when I signed up for the service. Review Source Response from Madgicx March 20, 2024 Dear Haitham, thank you for your feedback. We are very sorry to hear that this was your experience with Madgicx. We strive to solve all technical issues for our customers and ensure they know we care about them and what they have to say. It is unfortunate to hear that it was not so in your case. We investigated the technical issues you encountered and worked on them to improve the functionality and our technical support processes. We wish you all the best. MB Micaela B. CEO & Founder E-Learning Used the software for: Less than 6 months ### "Madgicx = Print Money" July 22, 2020 5.0 My experience with Madgicx and his great team is the best. I start my days looking forward to see my statistics panel and I check my personalized report every day with my coffee while I'm resting. Everything here works automatically. I haven't seen any other tool (or person) that can give you the quality of reporting and "autopilot" that Madgicx provides. When writing this review, I can only select up to 5 stars... But if I could I would put 1 million and infinity... I feel very happy (and I say happy, I feel HAPPY with Madgicx) this is not a way to say "I'm happy or I like it". Actually every time I ask for help or join my panel or launch new ads, I feel very happy and excited, I know that every day will be a great start and something even better will come. But don't believe me... Try it yourself and start today. You have nothing to lose, NOTHING to lose. And you have everything to WIN. My feedback is to congratulate Madgicx and all his team, because they are great people, enthusiastic and with a strong purpose of making their clients successful. So, if you really want to be successful, if you really want your business to flow abundantly and generate sales while you sleep, then you can do it like me. Start your test, launch your first ads (check out the FREE course and all their explanatory videos, even if you are new to this or an expert, I trust you will learn the step-by-step with accuracy). Pros I want to clarify something. Madgicx is a software that is correct and is the best I have seen (even when I work with many digital tools and always choose the bots and AI, this tool is unique in every way). But Madgicx is much more than software. Madgicx is a team of expert ads specialists, who have only one purpose: to bring you success. If you don't know how to make ads, if you are an expert in creating ads but want to improve your ROAS, if you have a business and want to grow, if you are a big company and want to delegate to a tool of excellence... And in short: If there is something you offer that if you would increase your sales and make more money, your life would be transformed... Then you need to implement Madgicx. This tool will do everything for you, even its support team are experts on demand and they will know how to boost you in every way. I feel VERY accompanied by them, because I can ask all kinds of questions (from the most basic to the craziest ideas) and they always answer you with quality, speed and, above all, in a personalized way. I met Madgicx, started the free trial and before the end of the trial I was 100% convinced that I wanted to stay here. So, before the end of the trial, I already bought my package and since then, all that happened in my business was to earn more and more money. Great return on investment, right? The results are immediate, I started using Madgicx for free and it already generated sales and improved everything in 3 days! Cons It's the most powerful thing on the planet, nothing to change (I was even surprised that 3 days after I registered, they already created new updates, they are very fast and they launch great things to improve your whole business always). The software is the most intuitive and easy to use. In my personal experience I didn't know anything about ads, but Madgicx does everything for me and my team. Having Artificial Intelligence (AI) is great and it really works. With Madgicx you have a quick overview of what's going on in your business, you get personalized reports to your email at the time you want, the support chat is easy to use and the team is the best team on the planet. Here you can count on tools that I haven't seen anywhere else, like the option to see which copy or creative works best and create new successful combinations, the possibility of automations that make your ads work better and better while you're sleeping Reason for choosing Madgicx Try it yourself now... Then, come back to this page and leave your review. What I always think about the reviews is that you can read many reviews from other people who are having success with Madgicx, but if YOU don't take action and if YOU don't try it and if YOU don't take that first step (FOR YOU and for your business and YOUR SUCCESS...) then nothing will change for you... But, if you take the first step (and I don't want you to believe me, I invite you to live it), then you will be opening yourself to thousands of opportunities for success. Review Source Response from Madgicx March 21, 2024 Thank you so much for these heartwarming words, Micaela! We're delighted to hear about your experience with our platform and team. Thank you for writing this detailed review and recommending Madgicx. We pride ourselves in our team's professionalism and dedication to our customers. Your success is our success! We're happy we could help and hope you keep experiencing something even better every day :) Similar Products Featured