# Page 4 | Brex Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Brex the right Spend Management solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/182054/Brex/reviews

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Brex

4.5 (139)

[View alternatives](https://www.capterra.com/p/182054/Brex/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Brex

## Showing most helpful reviews

Showing 76-100 of 139 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Auriel W.  
CTO  
Financial Services  
Used the software for: Less than 6 months

### "Value for your money, but still has a ways to go"

August 17, 2019

5.0

The company and people are generally great! Very much know their value prop and are meeting it for the most part. I am just picking because I do most of the admin stuff so I have to deal with the slow website. Considering how young they are though and how fast they're growing, they're doing fine. Excited for them to open a bank that actually has same day wire transfer and lets you pay people via venmo or paypal on good terms.

Pros

The rewards and accounting software for keeping and porting receipts over to quickbooks

Cons

1) The travel agency portal crashes often 2) the quickbooks transfer material crash often 3) The website needs to be looked at for UX and performance since you're playing with my money; I want speed and accuracy

Reason for choosing Brex

4X back on travel and 7x back on lyft and uber.

Review Source

eK

evan K.  
CRO  
Information Technology and Services  
Used the software for: 1-2 years

### "Best FinTech Product for Start-Ups"

August 18, 2019

4.0

Pros

Easy to use & integrate throughout the organization. The customer service is a breeze & available frequently

Cons

Sometimes the card is not accepted at certain vendors in certain countries

Review Source

SG

Sanjay G.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Brex is fantastic - recommend it for all startups / small businesses"

August 16, 2019

5.0

Pros

Great dashboards, transparent text messages whenever a transaction is made, good integration with accounting software and great customer support! They have great loyalty programs too and are constantly improving the product!

Cons

No complaints, it's pretty great! Looking forward to Brex expanding their loyalty benefits further.

Review Source

Kate B.  
Head of Content  
Computer Software  
Used the software for: Less than 6 months

### "Much Easier to Use Than Similar Software"

September 7, 2022

5.0

I'm pretty new to it, but it's so easy to use so far. I'm absolutely loving it.

Pros

You can forward receipts from your email address and all the details go right into Brex. You can also easily set up multiple approvals and see the status of your expense reimbursements. Also (although this is mainly because our finance team is great), I submitted an expense one day and received the reimbursement only a couple of days later. The whole process is seamless.

Cons

As far as I can tell, you need to upload receipts one at a time if you're doing reimbursements. This is annoying when you have 15 food receipts for less than $20 each. Feels like a lot of work.

Review Source

JT

Jerome T.  
Manager, Clinical Affairs  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Experience with the product"

August 21, 2019

5.0

Overall my experience with Brex has been great. When Ive needed to customer support they have always been attentive and solve any issues i was having and like I said above it is so easy to use!

Pros

As a user, it is very easy to use and makes completing my expense reports easier. I love the fact that I can take a picture of my receipt and it automatically uploads to the specific charge. I also like that I can email receipts over and it will upload to my account. It has definitely made my life easier

Cons

there has been issues with syncing over to Expensify where my uploaded receipts don't transfer over also unable to fully code my purchases in Brex to reflect all the requirements needed in Expensify.

Review Source

KI

Khalid I.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Best software for startups out there"

September 8, 2022

5.0

Our experience with Brex was top-notch, from Platform UX to Human support. The Brex team did amazingly well in this execution, I would 100% recommend it to any company.

Pros

The overall UX for Brex is out of this world, The Brex team took time to understand users' pain-point and built the product accordingly. The UX is what amazed me most. Keep doing the work.

Cons

At the moment nothing is difficult for me, everything is on point and I appreciate the Brex team fro that.

Reason for choosing Brex

I choose Brex over other software because of how easy it to setup and their customer support is top notch.

Review Source

RB

Rachel B.  
Controller  
Information Technology and Services  
Used the software for: Less than 6 months

### "Ideal for VC Funded Start-Ups"

September 11, 2019

5.0

The customer service is top notch, so if I can't figure it out, it's easy to ask questions and get quick answers using the online chat. I would recommend to any business but especially start-ups looking for a card.

Pros

So easy to get started, easy to get cards added and the immediate use of the cards is ideal. It's great that we don't have to use our founder's personal credit anymore and can build company credit. The cash back percentages are on point and accurate.

Cons

The way the 30 day limit flows, I hear there are improvements coming but right now I have to keep upping card limits. The way it integrates with QBO could be better, but I think I just need more time to tweak my mapping in Brex.

Review Source

MM

Maryanne M.  
CEO  
Capital Markets  
Used the software for: 6-12 months

### "Brex makes it easy"

August 16, 2019

5.0

issuing credit without credit is a unique business model that banks should have come up with years ago

Pros

Credit cards intuitively designed, easy to operate.

Cons

i have nothing negative to say about brex

Reason for choosing Brex

no credit checks. issued on money we have on hand

Review Source

ML

Miguel L.  
Facilitator  
Events Services  
Used the software for: 6-12 months

### "Satisfied client"

August 17, 2019

5.0

I'm able to keep track of my transactions daily

Pros

Simple and easy to manage process I'm able to see my transactions as soon as it happens I'm able to submit my receipt immediately into my accounting so it is very convenient

Cons

I'm very satisfied, can't comment on something I don't like

Review Source

JL

Jeffrey L.  
Co-Founder & COO  
Internet  
Used the software for: Less than 6 months

### "Brex is a small business best friend"

August 16, 2019

5.0

Managing cash flow is a daily task, even with our customer base and revenues increasing at an astronomical rate. Brex knows that we are a terrific credit risk and allows us to grow even faster.

Pros

Banks just don't understand smaller, rapidly growing businesses. Brex does. To provide a 60 day line of credit, no interest, accessible through a credit card is a dream for us. It is exactly what we need to invest in the business without any hesitation.

Cons

No complaints. Underwriting and set up process was simple. I'd still be waiting on hold 60 days later with a bank (or they would have hung up on me).

Review Source

FB

Frank B.  
Project Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Product"

August 16, 2019

5.0

Pros

It looked like I was double-charged for something on my Brex dashboard. I reached out to support and it was cleaned up very quickly. Also, Brex Travel is nice and convenient​.

Cons

I wish they integrated Apple Pay. Once that is done, I will have zero complaints.

Review Source

AK

Ankit K.  
Head of Finance  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Product! Simple and easy to use!"

August 17, 2019

5.0

Currently, all my business spends are on Brex as it is very easy to manage spending limits and be on the top of your spends.

Pros

The product is very simple to use and gives great insights into your spending. The support team is the best part of the product with 24/7 service and prompt response. Integrations with accounting software are a breeze making it easy for my team to handle accounting processes. The partner offers and brex reward points are very good.

Cons

Can use some analytics dashboard and approval/ reviewer features. More partner offers will be better.

Review Source

YW

Yue W.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Best card. Ever."

August 16, 2019

5.0

Pros

Ease of use; dashboard ability to manage users.

Cons

Booking travel details is EXTREMELY slow.

Review Source

VR

Verified Reviewer  
VP Retail  
Food & Beverages  
Used the software for: Less than 6 months

### "Great service"

February 1, 2019

5.0

Really great solution for corporate credit cards.

Pros

Quick to get up and running, amazing, prompt customer responses

Cons

Integrations can be a little clunky but they work and support is always there to support

Review Source

PK

Phillip K.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Brex kills it"

August 26, 2019

5.0

I use Brex for regular business expenses like coffee chats with the team and potential hires. The interface is simple, expense tracking is intuitive and support is responsive. Would recommend to anyone who doesn' t want to think about company cards. I've used it in two companies and it's great. Seriously simplifies everything.

Pros

Brex is super easy to use and has a great support team. Favorite feature is that you can text them your receipts with basically a 99% chance that it works. It's stupid how simple the features are so it's amazing that other companies can't catch on.

Cons

The tail end of receipt matching failures are annoying to deal with

Review Source

AJ

Ali J.  
CEO  
Management Consulting  
Used the software for: 1-2 years

### "Horrible for startups and business owners—poor service"

June 16, 2022

1.0

Use Relay instead, or anywhere else. 0-star customer service and due to their total lack of friendliness to startups. Do not trust or use Brex—they gave me short notice they are closing my account with incomplete information—causing over a dozen hours and approximately 100 tasks (updating credit cards and more) I now need to do on top of running my company. Do not use this shitty "bank" for your startup at all costs. Most importantly, they don't care about you, your company, or providing a good product or customer service.

Pros

Nothing at all. It worked...until they decided to not have me as a user with little notice or explanation. STAY AWAY

Cons

Customer support is nonexistent and they do not care about you, your company, or customer support.

Review Source

RV

Ralf V.  
CMO  
Computer Software  
Used the software for: 6-12 months

### "Super easy to manage expenses when traveling"

August 16, 2019

5.0

Pros

Text prompt right after card is charged to upload the receipt image is so convenient and easy. Seeing monthly list and uploading recurring receipts is also easy.

Cons

No complaints from me. It's easy to use in both the travel and ongoing business expenses.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Having credit card and expense in the same solution just made things easier.

Review Source

AT

Austin T.  
Product Implementation Specialist  
Computer Software  
Used the software for: 6-12 months

### "Easy to Use Business Card!"

September 13, 2019

5.0

I use my Brex card to book flights, hotels, food, and transportation on the road when I travel for work. I will then upload certain receipts, which Brex makes very easy. I use both the physical Brex card and book online.

Pros

Brex's online user interface lets you manage all your business purchases with just a few clicks. It sends convenient texts when a receipt is required after a purchase, and makes receipt uploads a seamless process. This completely takes the hassle out of travel booking for me.

Cons

It would be great it there was also a points/rewards program associated with it

Review Source

NM

Nicholas M.  
On-boarding Manager  
Accounting  
Used the software for: 6-12 months

### "A credit card every small business should have!"

August 19, 2019

5.0

Pros

This software is so easy to use and have a great user interface that anyone can hop on and use it without any learning curve.

Cons

I dont have any cons for this software yet.

Review Source

CM

Chris M.  
VP of Engineering  
Computer Software  
Used the software for: 1-2 years

### "Excellent and simple tool for managing spend across an organization."

July 26, 2022

5.0

I recommend Brex to all of my colleagues.

Pros

Having one place to manage spend policy is great. The virtual cards and vendor specific cards are also very useful and very easy to use. You can also adjust spending limits and receipt policies very easily.

Cons

I've yet to find any issues with Brex overall. It's been very easy to implement.

Review Source

JW

Judy W.  
Business Manager  
Computer Software  
Used the software for: 1-2 years

### "BREX"

August 19, 2019

5.0

Being a startup, Brex has enabled us to have flexibility and excellent credit limits without the need for a guarantor. We are able to provide cards for each department which makes it easier to monitor spending.

Pros

The ability to upload receipts from our cell phones.

Cons

The number of times we have to "re sync" our bank account.

Reason for choosing Brex

Brex is our preferred product, although we still use Chase Ink Business Plus

Review Source

Devon C.  
CEO  
Biotechnology  
Used the software for: Less than 6 months

### "the only card you should have"

August 16, 2019

5.0

Pros

points, customer service, easy, integrated with many others, discounts

Cons

that it wasn't available for my first start up

Review Source

CN

Chukwuemeka N.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "Superior product "

July 26, 2022

5.0

We use Brex for our main business bank account and it has been an overall positive experience.

Pros

It was very easy to get started with the app. It was also very convenient and we were able to get an account up and running within 48 hours.

Cons

I would like it to be easier to manage the corporate treasury. Paying staff in Crypto would also be ver conveinent.

Alternatives considered

[Airwallex](https://www.capterra.com/p/218771/Airwallex/)

Reason for choosing Brex

It was by far the easiest and most convenient app

Review Source

LJ

Lisa J.  
Product Designer  
Retail  
Used the software for: Less than 6 months

### "Great company card for startups"

August 16, 2019

4.0

Pros

\- Uploading receipts is crazy easy via texts. The receipt photo is automatically matched to the transaction so I don’t have to log into the app and do it manually - I like all of the text alerts I get. Helps me spend as little time in the Brex app as possible - Easy to keep track of spending and spending limit - Easy to use all over the world (used in Europe, Australia and the US in our company) - Fast shipment of cards and ability to start using it as soon as your account is set up

Cons

Brex’s algorithm had a little trouble setting our company spending limit so our cards would get declined for a bit. This was due to the algorithm setting the limit solely based on our US bank account without taking into account the funds we had in Europe and Australia. Their customer service team was very reactive in helping us with the issue though.

Review Source

PD

Paul D.  
Head of Business Operations  
Insurance  
Used the software for: 6-12 months

### "Easy to use and effective"

August 16, 2019

5.0

Pros

The Brex platform is a delight to use. Tracking and categorizing expenses is easy. The search function lets me find expenses using whatever search criteria I want. The Quickbooks integration makes my monthly accounting simple and painless. Brex allows us to issue credit cards to our customers, which has allowed us to prototype a critical initiative.

Cons

I would like it if the expense categorization feature had better memory so that it learned and adapted to my category selections each month.

Review Source

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