# Page 3 | Brex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Brex the right Spend Management solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182054/Brex/reviews --- Brex 4.5 (139) [View alternatives](https://www.capterra.com/p/182054/Brex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Brex ## Showing most helpful reviews Showing 51-75 of 139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO Retail Used the software for: 1-2 years ### "Brex changed over the past year" July 15, 2021 5.0 Despite the changes over the past year, I still like Brex and use it for our daily banking needs. Pros Brex has been great with delaying our net terms. They are also a fantastic bank service with very low fees and a great UX. Cons Brex changed over the past year from having net 60 payments to close to getting rid of that. Now they are more of bank, but failed to let their existing customers know. Review Source GS Gerry S. CEO Biotechnology Used the software for: 1-2 years ### "They promise the fix to all expense and credit card issues but deliver headache after headache." July 7, 2022 1.0 Absolutely horrible. I have had way to many interactions with their customer service for basic things that a financial services company should be able to handle. Then they unceremoniously dropped all of their small businesses. Garbage company, garbage leadership, garbage product. Pros Easily got the credit card. The travel bank integration was nice for travel related rewards Cons They only are helpful if you are flush with VC money or funding otherwise they will dump you on the side of the road and never look back. Quite contrary to the the story they tell you when they want you to sign up Review Source MV Matthew V. Co-CEO Financial Services Used the software for: 6-12 months ### "Best card for startups there is" August 16, 2019 5.0 A combination of business travel and office expenses. We had previously been using a major issuer corporate card and had to do a lot of manual reconciliation of statements every month. Everything is easier now. Pros It is easy to tell that a lot of thought has gone into the pain points experienced by small business and startups in managing expenses. Everything happens more seamlessly with Brex compared to our prior card. Expense management is a breeze. Cons In order to receive some of the more major rewards points, you are basically required to only use Brex for your business expenses. This can be a hassle since there may be a lot of automated billing that needs to be transferred. Reason for choosing Brex Ease of use and seamless expense management. Review Source EG Emma G. Product Designer Insurance Used the software for: 1-2 years ### "Easiest corporate card I've ever used" August 27, 2019 5.0 This is a really great solution, especially for our small distributed team. No one wants to have to spend time submitting expense reports and it allows me to have some autonomy with purchasing things I wouldn't otherwise need approval for. I'm not sure what the admin side of things is like but from an employee perspective, it's the easiest business spending account I've ever used. Pros I love having a physical and digital card. I order a lot of marketing materials for our company and it couldn't be more simple. I save my passwords in 1Password, but their website and my account make it really easy to access all the information I need to make a purchase. With the digital card, I don't have to do anything at all – I trust my purchase details are going to the right person to review. No forms to fill out or expenses to log – it's great! With the physical card, the only thing I have to do is take a photo of my receipt and I'm done. Again, couldn't be easier. Cons There is nothing I dislike. It's easy, modern, and trustworthy. Review Source Dr. Jill S. B. CEO Chemicals Used the software for: 1-2 years ### "Awesome!" September 8, 2019 5.0 Great. Pros Love the ease of use with Brex. Could not be better. Cons Nothing. Everything has been easy and great. Review Source TW Tony W. Founder & CEO Computer Software Used the software for: Less than 6 months ### "The best credit card for startups!" August 27, 2019 5.0 Brex has been an amazing company for our corporate credit cards. Their software is intuitive, customer service outstanding and rewards program is amazing. I cannot say enough good things about them. I had a new team member come on board and was going to travel with us and I was able to get them a virtual credit card instantly to book their airline and hotel and then Brex overnighted their physical credit card. I was blown away that they already had their card on our trip. Get your own Brex card by going here: https://baseconnect.com/brex Pros \- I got a personal rep to talk to on the phone - Their software is very intuitive to use as well as their new mobile app - You get a virtual card as well as physical. - When you add a new employee card they overnight it to them! - You get huge rewards for every dollar you spend. Get your Brex card here: https://baseconnect.com/brex Cons \- They don't work with ApplePay yet on the iPhone Reason for choosing Brex We did a lot of research on corporate cards and Brex was the best. Review Source BP Brent P. CEO Computer Software Used the software for: Less than 6 months ### "At Last! Corporate Cards that have moved out of the Paleolithic Era" August 16, 2019 5.0 Overall experience has been a joy. The support and account management has been great. The software is nicely designed. Pros Getting set up and running was a super simple and quick process. All online, no forms. I was running within 5 minutes with my first virtual card. I can add users in less than 30 seconds without any drama. Cons I can only synch with one of my Xero instances.... I'd like to use Brex globally, but right now it just seems to be for US market. Review Source Genau L. Founder Internet Used the software for: 6-12 months ### "Good service, awesome experience" November 23, 2021 5.0 Pros Liked the way Brex send all receipt screenshot and all control of our users spent. Cons High user requirements. Should be more reachable to small business without too much money on account. Review Source Ross B. Co founder Information Technology and Services Used the software for: 6-12 months ### "So far so good" August 18, 2022 5.0 Very useful overall and satisfying our needs as an early stage company. Pros Easy to use, fairly easy onboarding, transparent product with good rewards and offers. Cons The reporting and monitoring lacks a bit of nuance. I haven't tried too many of these features but wasn't super impressed with the ones that I did explore. Review Source IS Ian S. Senior Power Electronics Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Easy to use corporate card." August 19, 2022 5.0 Pros User interface is much easier and intuitive than a typical credit card statement, and seamlessly integrates with expense reporting. Cons No major complaints. There are some redundancies in the UI (transactions as well as expenses page). Review Source RM Robby M. Accounting Manager Information Technology and Services Used the software for: Less than 6 months ### "Great card for start-ups that need flexibility" August 16, 2019 4.0 Better end-user experience, more rewards. Pros 1) The users love the receipt-texting function and the new mobile app and so far think it is easier than our previous expense reporting provider 2) Not tied to a bank so you're not required to hold your collateral at a specific institution 3) Great rewards structure for a company with a lot of travelers; we earn tens of thousands more than the standard 1% bank corporate card program 4) The virtual cards are a nice option for users with subscriptions like central G&A Cons 1) The main reason I gave a 4/5 for overall quality is a current lack of general ledger integrations. The export/import process during month-end close is fine for small to mid-size startups, but for anything larger, the bookkeeper might find the recording procedure cumbersome. 2) The availability calculation isn't particularly transparent and can be hard to predict. Reason for choosing Brex Flexibility, user experience, rewards program Review Source CT Chris T. VP, Finance & Operations Automotive Used the software for: 1-2 years ### "Credit Cards for the modern day" June 21, 2019 5.0 Brex has been a home run since Day 1. Their UI resolves virtually every pain point & limitations that other traditional credit card providers have Pros Card Management - seamlessly add/remove users and increase/decrease/suspend credit limit in an instant. Exemplary customer support that is responsive and quick to resolution Cons Some features are still being developed, but the entire team is willing to listen to feedback & evaluate as part of future releases Review Source Rob H. CEO Staffing and Recruiting Used the software for: 2+ years ### "Next to impossible to switch users" March 8, 2023 1.0 Pros Nothing - it’s a credit card. Our experience was very poor. Cons Next to impossible to switch accounts after the company was sold. Took 10x more time and effort than it needed to. Some of the worst customer support I’ve ever received. Review Source MSEL Melinda Su En L. CEO/Cofounder Packaging and Containers Used the software for: 6-12 months ### "Brex - great for startups" August 18, 2022 5.0 Pros I love being able to issue different spending cards and assigning max limits. I also appreciate the feature that pings users to upload receipts and a memo. I also like that we get to earn points without needing to actually have a credit card. Cons Integration with Quickbooks. The way it records transactions between the primary cash account and card transaction sometimes makes it look like the transaction happened twice. This was an issue for our bookkeeper who found it frustrating, but they eventually figured it out and was able to integrate the sync between Brex <> Quickbooks appropriately. Reason for choosing Brex Free and easy to start! Review Source KW Karen W. Finance Consumer Services Used the software for: 6-12 months ### "A superior corporate credit card" August 19, 2019 5.0 Pros Easy application process. No personal guarantee. No collateral. Rewards. Ease of use: issuing cards, creating and maintaining virtual cards, submitting receipts, integrating with accounting software, automated payments. Cons Dynamic credit limits are actually both a pro and a con. The reason it's in this section is that the credit limit changes daily which for us led to unnecessary fire drills with some cardholders while traveling. Reason for choosing Brex It's simply a superior product for all the pros listed above. Review Source RM Ron M. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "A credit card experience designed for business users! " August 16, 2019 5.0 We are all about efficiency and Brex fits in perfectly with that. Easy to set up additional users and monitor corporate spending. Our accounting software plugs right in, too. Pros Beautiful user experience. Clean, modern interface. Super responsive customer service. Cons A little more stringent on merchant dispute resolution that say Amex. Review Source ED Emily D. HR Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Great employee spending platform" December 20, 2022 5.0 Highly recommend if you are looking to issue credit cards within your company! Pros Brex is super easy to issue new cards, control limits, and for receipt uploads. When a company charges one expense as multiple invoices, Brex is smart enough to take one receipt and split it among the invoices. Cons It would be great if the system could send automatic reminders to users who do not upload receipts, since this is a main functionality of utilizing this system. A lot of the work is put on our bookkeepers to ensure receipts are uploaded and accurate. Review Source JL John L. CEO Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Best Card for cash management available" August 17, 2019 5.0 Very responsive customer service. Pros Large credit limits without traditional limitations by bank issued cards Cons Delay in reflecting payment after account has been debited. Reason for choosing Brex Very innovative business model. This serves a need for emerging businesses. Review Source FS Frank S. CMO Leisure, Travel & Tourism Used the software for: 6-12 months ### "Everyone should be using Brex!" August 17, 2019 5.0 Since our first day to today, their team has been amazing with assisting us through any questions we have and plans for the future. The perks are amazing and any team that qualifies should be using brex! Pros You're spending everyday for your company. Using brex is a no brainer, there are only pros to using this product, amazing perks and the customer support is so fast and easy! Cons No cons at all! Love the product, support team and web portals. Review Source Tony M. CEO Computer Software Used the software for: 6-12 months ### "As a credit card industry vet, this product is a 10" August 16, 2019 5.0 Pros Innovative features, great user experience, and a desire to do work with a class of companies that for some reason the major banks have ignored for too long. We love Brex and wish we could replace all bank products with Brex products. Cons Nothing that I can think of really. I have used commercial cards for decades and nothing comes to mind on this. Review Source TG Teluka G. Coatings R&D Manager Research Used the software for: 6-12 months ### "Expenses, BREX-it! (NOT Brexit)" August 19, 2019 5.0 Pros I really like the receipt match capability. This function allows me to complete the expense reporting very easy. I also like the availability of the virtual card and the physical card. Cons I have noticed that some foreign currency expenses were not recognized by the receipt match function. I think its many due to the amount on the receipt do not match the amount in US$. Review Source SH Sean H. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "Great product" August 16, 2019 5.0 Pros Simple to utilize and manage expenses. No personal guarantee Cons Once or twice we had trouble receiving replacement cards in the past but all has been resolved and it was a very minor issue. Overall easy and great to use Review Source AJ Anthony J. Real Estate Agent Real Estate Used the software for: 1-2 years ### "I loved Brex - but they pivoted from Small Businesses" December 23, 2022 5.0 Pros It was easy to use, it helped build business credit and the rewards were fantastic. Cons None, other than letting go of small businesses. Review Source VR Verified Reviewer COO Biotechnology Used the software for: Less than 6 months ### "Brex Card Usage" June 23, 2019 5.0 As a life sciences company, getting points back for expensive pieces of equipment is amazing. Equipment purchasing leads to free flights. Pros Ease of use, high credit limit, quickbooks integration, chat software, rewards, booking flights Cons The recent addition of early payment is clutch. I used to not like the fact that it had to be paid monthly. Review Source LT Landon T. Co-founder and CEO Internet Used the software for: 6-12 months ### "Great tool for expense management, receipt tracking and no personal guarantee!" January 7, 2019 5.0 Pros With Brex we're able to spend much less time on expense mgmt. and more time focusing on our core business. Features like seamless receipt capture and spend by employee make tracking purchases very easy. Also it's easy to onboard new employees to our platform. Finally it's great not to have to put up a personal guarantee as a startup. The recent upgrade to the rewards program was needed and really attractive. Cons I'd love to see more analytics like category spend by employee and by vendor, which I expect to come as the company scales. Review Source Similar Products Featured