# Brex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Brex the right Spend Management solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/182054/Brex/reviews --- Brex 4.5 (139) [View alternatives](https://www.capterra.com/p/182054/Brex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Brex Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews soner h CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Reporting is good, and we can track costs per location and per application“ February 17, 2026 soner h CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “They only support a USD account and dont accept check payments.“ February 17, 2026 PK Patricia K VP, Finance and OperationsHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Brex is an amazing solution for our team for expense management and control. “ March 24, 2026 AD Alison D CEOTelecommunications, 2 - 10 employeesUsed the software for: 1-2 years. “This is a user flow issue on the backend that is shockingly allowed to persist.“ January 22, 2025 JL James L Director of FinanceComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is easy to navigate for both myself as an admin, and for my team to use every day.“ October 20, 2025 WD Whitney D CEOConsumer Goods, 2 - 10 employeesUsed the software for: 6-12 months. “They seem to regulate to your account to much & over email you.“ September 5, 2024 EM Edwin M Training CoordinatorRenewables & Environment, 201 - 500 employeesUsed the software for: 6-12 months. “Besides having to edit a receipt or vendor I like its simplistic approach.“ February 7, 2025 CA Clayton A Manager, FP&AFacilities Services, 51 - 200 employeesUsed the software for: 6-12 months. “This usually comes from employees selecting/spending from the wrong budget or having to restrictive controls on a trip spending.“ October 26, 2023 ## Showing most helpful reviews Showing 1-25 of 139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use soner H. CEO Computer Software Used the software for: 2+ years ### "PONS Brex review" February 17, 2026 4.0 We like to work with Brex. It was easy to set up; they opened our account while we were still very early. They provided a business credit card. Pros It is all in one place and easy to integrate with 3rd-party platforms. Reporting is good, and we can track costs per location and per application Sending money and receiving money is easy Cons They only support a USD account and dont accept check payments.The international payment fees are a bit high. Ather than that, everything is ok Review Source PK Patricia K. VP, Finance and Operations Hospitality Used the software for: 1-2 years ### "A Corporate Credit Card and Expense Platform Must Have" March 24, 2026 5.0 I have been in the field for 30 years. I don't give praise where it isn't due and Brex gets a very well deserved two thumbs up for me. If I were at Capital One I would have snatched them up as well! Pros Brex is an amazing solution for our team for expense management and control. It integrates \*almost\* seamlessly with our accounting platform and allows our team to process their card transactions and monitor their budgets as real time as possible. The learning curve is almost non-existent for new users. Expense reimbursements and repayments are processed quickly through their linked bank accounts. Approval workflow and security is outstanding. Both can be tailored to mirror policies. While the free version didn't work for us, the paid version is definitely a worth the investment. Cons There are two things that I don't love. One is the default statement appearance. The merchant categories don't always reflect the goods/services purchased from the vendor, which can be confusing. It would be great if there was an alternative. The other is that you have to trigger the export to your accounting platform. If that was automatic after transactions cleared the approval process that would just take it to another level. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Brex Brex just met my team's needs better. I have been in my role for a long time and I know the team. If you choose a product that doesn't meet the needs of the team that will be using it, you will have a challenge with adoption and success. Two years in, my team would never think about going back to our platform and couldn't imagine having a better platform. Switched from [Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/) I loved the added features of Brex with transactions being handled individually versus the old methodology of combining multiple transactions on an expense report for say an entire trip. Review Source AD Alison D. CEO Telecommunications Used the software for: 1-2 years ### "Brex is not worth the headache" January 22, 2025 1.0 Run, don't walk, away from this company. Pros Responsive customer support. Interest paid frequently with CCs. Cons Brex, like many of the newer tech-first type of banks, is over engineered and clunky on the basics. Day-to-day ops: - They don't do debit cards, only credit cards. Which is great for the fractional interest kick backs, but a nightmare if you want simple cash flow tracking. - They require a third-party bank to receive international wires. I had multiple international clients run into issues with the wording and coding to get the wire transfer to get processed. Closing the account: - For whatever reason, when you go through the online portal to close your account, you will see an 'Account Closed' confirmation on your page, but be warned: YOUR CREDIT CARDS ARE ALLOWED TO REMAIN OPEN TO CHARGES! There was no alert to the user that one MUST CALL CUSTOMER SERVICE TO HAVE YOUR CARDS CLOSED. You can't actually do it online NOR does the closing of the account automatically cancel the cards, nor any alert whatsoever to call customer support. 6 weeks after I had closed my account LinkedIn hit my card with a rogue charge. When I contacted support to reject the fraudulent charge, not only did they refuse to reject the charge to the credit card (which is industry norm and why businesses use CCs and not debits so as to have some insurance against fraud) they also did not take responsibility that the account had been closed for 6 weeks and therefore the card should have not been able to be charged. I was left on the hook for the $108 charge. And only then did they actually close the cards. This is a user flow issue on the backend that is shockingly allowed to persist. Alternatives considered [Mercury](https://www.capterra.com/p/211433/Mercury/) Reason for choosing Brex I thought they'd be good to work with, they were not. Review Source Pankaj P. Finance Manager Accounting Used the software for: 2+ years ### "Best Corporate Cards" January 11, 2025 5.0 I am using Brex cc from past few years. Easy to record your expenses and easily payment system. Anyone can easily use it. Its secure platform. Pros I like brex cards and their reporting systems. AP management ans expense tracking is awesome.I love that easily anyone can customise reports. Cons I like this product. Sometimes they take time to respond on queries and problem Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) I like brex more than that it provide more option than that. Review Source EM Edwin M. Training Coordinator Renewables & Environment Used the software for: 6-12 months ### "Quick and easy to use. " February 7, 2025 4.0 Besides having to edit a receipt or vendor I like its simplistic approach. Pros It's intuitive nature. It is straightforward for entry level users. Cons It has a tendency to auto fill receipts in for you. Switched from [Emburse Spend](https://www.capterra.com/p/248242/Emburse-Spend/) It seemed like a better choice for ease of use. Review Source RM Rima M. Head of Business Development Information Technology and Services Used the software for: 6-12 months ### "Best Corporate Card and Expense Reconciliation" August 16, 2019 5.0 Positive experiences only. The customer support and easy of use, is the best in class, and they win against the competitors. Pros \- Easy to use (mobile is so convenient) - Shortest amount of time I have spent filing expenses (almost insignificant which wins in books) - Amazing customer support (I had trouble using the Visa card for EuroRails when in London, got an immediate response from Brex, with a MasterCard version, in my online profile, that I could use instantly - Fantastic!!) Cons No cons. This card is very easy to use. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Ease of use - card and expense software fully integrated. Review Source TV Tyler V. Director of Finance Education Management Used the software for: 6-12 months ### "Great Tech with Sleek Design" December 11, 2023 4.0 It was great with easy implementation up until we found out that they had not built the ability to tag expenses with GL codes in the mobile app. Pros I liked the design of the physical credit cards and the ability to upload receipts and track spending all on the dashboard. Cons I did not like that we were not able to edit the GL codes from the mobile app at the time we began using it, which was something that was advertised incorrectly to us. This was something that we needed. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Brex The card design. However, we have since switched over to Divvy because it is free and matched what we needed. Review Source DH Dana H. Head of Business Operations Accounting Used the software for: 6-12 months ### "Really good " August 24, 2022 5.0 Pros Improve the efficiency of AP and accounting. I really like the infrastructure and dashboard. The support was outstanding Cons The payment option is only available to US companies. I am not sure what else it can be used for. Uploading batches of payments would be great . Alternatives considered [PayEm](https://www.capterra.com/p/234925/PayEm/)[Mesh Payments](https://www.capterra.com/p/218926/Mesh-Payments/) Reason for choosing Brex I used Mesh before and they were OK , our \[SENSITIVE CONTENT\] chose Brex :) Review Source RP Reena P. R&D Application Engineering Manager Research Used the software for: Less than 6 months ### "Brex for Startups " August 23, 2019 5.0 As a startup it's hard to have a team of dedicated administrative staff and Brex streamlines a lot of the work for our current members and decreases the amount of time we need to spend on expense reports. Pros The Brex user interface enables me to manage my expenses without any worries. My favourite part about the software is being able to upload receipts using my smartphone. Cons It's hard to say because this software is so unique but one thing I would like is more freedom in the categorization of items. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) With Excel each entry and receipt was manual and expense reports could take up to hours to do. Review Source JL James L. Director of Finance Computer Software Used the software for: 2+ years ### "Great card management platform" October 20, 2025 5.0 Overall, the experience has been very positive, and lures to other platforms have been unsuccessful due to Brex's strong performance Pros The platform is easy to navigate for both myself as an admin, and for my team to use every day. The card functionality is excellent with easy controls on spending limits, and great compliance tools. The banking features are on par with what I would expect from other more traditional systems as well. Cons The rewards that were offered early on to utilize the platform have diminished for even us as leagacy users. Review Source VR Verified Reviewer VP of Customer Success Computer Software Used the software for: 1-2 years ### "Modern, easy to use expense platform" October 23, 2024 5.0 Pros Easy to use, strong AI autofill for uploaded receipts, flexible budget management. Cons Login on Android app was broken for a long time, submitting expenses in bulk could be more streamlined. Review Source JB John B. Senior Quantity Surveyor Construction Used the software for: 2+ years ### "An advanced system for managing expenses with the smallest details" January 8, 2023 5.0 Brex artificial intelligence helped us automate expense models, whereby recording expenses in detail and sending them for approval and also archiving them on the cloud is done quickly, and tracking spending at the enterprise level has become easier, as reports include expenses in detail, which enables decision makers to make decisions and also ensuring that spending is done correctly and within specified budgets. Pros Brex is characterized by high efficiency in managing expenses, as it enables us to record the most accurate details about all expenses, regardless of the method of payment, whether it is cash or a credit card. It is easy to use the phone application to register to create a new invoice, and scanning invoices helps in transferring information from them directly to the system, which relieves us from manually entering numbers and other information. Brex enables us to link the credit card easily, and when paying with the card, we can automatically enter the information related to the payment process. I really appreciate Brex because it allows us to track approvals, as well as the notifications we receive when final approval is obtained or when a department needs more details. The records are very accurate and can easily be consulted and searched. The previous operations, also the expense reporting tool is easy to use, and enables us to prepare and send reports without much effort. Cons You can't find anything to dislike about Brex, the user interface is modern, and the mobile app is very nice and easy to adapt to. Review Source JW Jacquie W. Program Manager Computer Software Used the software for: 2+ years ### "User Friendly - Good Customer Service" November 6, 2023 5.0 Brex has been easy to work with and has a good customer service department. Pros This product is easy to setup, assign credit allowances, add receipts, notes, etc. and easy on the eyes. Cons It seems that in the beginning, it was hard to keep the bank connection (4+ years ago). Then when we switched banks this year, I had to connect the new bank. Very minor annoyance. Easy to connect, it just seems like it needs fixed at an inopportune time. Reason for choosing Brex The owner of the company chose it. I am not sure what factors he considered in making his decision. Review Source CA Chris A. Chief Bird Dog Information Technology and Services Used the software for: 1-2 years ### "Every Start Up should be using Brex" August 17, 2022 5.0 Unless you are a cash only business, Brex is a must for any start-up of small business. Its easy to integrate, intuitive to use, and professionally tracks expenses for cash and credit. All while integrating into out accounting software. Throw in the rewards program and its a no-brainer. Pros There are so many features that make it awesome. The ease of use, intuitive flow of the ledger, payment system, and vendor management makes this software invaluable. And it easily integrates in to our accounting software. Enough said Cons The only "not great" experience was with customer service. I called about a change in the banking routing number and the customer service person had no clue what I was talking about. he told me he had taken care of it and two days later another customer service rep called me about the same issue. He took are of it and we got it resolved. So you see, not that bad. Review Source aC amanda C. people operations manager Human Resources Used the software for: 1-2 years ### "One of the easiest corporate cards I've used" February 20, 2023 5.0 Brex has been great for our organization. I highly recommend it! Pros The ease of use and features are the two things I like the most. I can charge the card and will get a notification text, we can set budgets, get a new card when one expires, the platform is very user friendly. Just overall a great card and platform to use. Cons I would like it better if we had cash back or more options to spend our points on. Review Source LB Lisa B. Director Broadcast Media Used the software for: 1-2 years ### "Brex says "thanks for your reviews, now SCREW YOU small business owner!"" June 16, 2022 1.0 Ahh, Brex loves to promote their Capterra and other reviews after soliciting these from small business. But now that they've got their reviews, it's time to burn the small business owner. Out of the blue, we get a message saying, "Brex is constantly evolving our business, and after changes to our strategy, we are less suited to meet the needs of smaller customers." So too bad, my account is closing August 15th whether I like it or not. "This decision cannot be either changed or delayed. Your account will be closed by August 15." Maybe Brex doesn't realize that small businesses become big business, and we're going to be sure to BOYCOTT any big business that uses Brex or ANY bank associated with Brex for the pain and needless aggravation this bank has put us through. Pros I like the platform while it worked. Unfortunately they are no longer supporting small business. Cons The fact that they're closing accounts of small business owners. Review Source EL Ernie L. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Terrible Customer Service" August 30, 2022 1.0 Had to switch checking accounts for autopayment and didn't realize it takes a week to "verify". Been a customer for almost a year with on-time payments but upon switching checking accounts, Brex suspends the credit card pending verification (now a week) and recurring subscription charges are now being rejected by vendors due to suspension. I understand for 48 hours but for a week? Spoke with 6 different people and they could care less. Worst customer service ever from a financial institution! Pros Flexible credit line based on the cash balance in the business checking account. Cons Connecting bank accounts for autopayment Reason for choosing Brex As a start-up, wanted to try a non-traditional institution. Experiencing buyer's remorse. Review Source VR Verified Reviewer CEO Computer Software Used the software for: 6-12 months ### "Fantastic product!" August 8, 2022 5.0 Pros Brex is a true financial partner. They understand the flows of SAAS businesses and make managing the finances of your startup a breeze. We moved to Brex from a competitor and couldn't be happier! Cons There aren't a lot of drawbacks. The UI is easy to navigate and intuitive. So far, so good! Review Source AV Amelie V. CEO Computer Software Used the software for: 6-12 months ### "Super Easy" August 15, 2022 5.0 Pros Brex is super easy to use for myself and the entire team. Highly recommended! Cons Sometimes the mobile app is a bit buggy! Alternatives considered [Ramp](https://www.capterra.com/p/207081/Ramp/) Review Source MS Martha S. Founder Public Relations and Communications Used the software for: 6-12 months ### "A no brainer for modern companies" October 8, 2019 5.0 We have removed the need for expense software AND get great rewards. Pros I can give my team autonomy to spend, while also keeping a tight eye on company money. Here’s also partners with great companies like TravelBank and Lyft for additional rewards that much better match our culture and needs than legacy cards. Cons I am very happy overall and can’t think of something I don’t like. I do look forward to them extending the marketplace Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) To remove process Review Source LF Luis F. Managing Partner Financial Services Used the software for: 6-12 months ### "Brex Customer Review" August 8, 2022 5.0 Great product that has created unlimited value for my companies Pros Spend Management, Multiple Accounts, Corporate Card features, Expense Controls Cons Accounting integration, Custom user dashboard option, digital cards Review Source MR Marc R. CEO Accounting Used the software for: 1-2 years ### "Great for Larger Companies" January 10, 2024 4.0 Pros There is a lot to set up to get it right but once you do, it has so many options and runs smoothly. But you need to be prepared to really spend time learning all features available to customize. Cons There is a lot to set up to get it right but once you do, it has so many options and runs smoothly. But you need to be prepared to really spend time learning all features available to customize. Review Source LH Lai H. Staff Accountant Information Technology and Services Used the software for: 1-2 years ### "Ok product for it's price" October 25, 2022 3.0 Pros The virtual cards give the accounting team some control over spending Cons Receipt upload was manual, not great for high volume of transactions Review Source cH chad H. CEO Computer Software Used the software for: 6-12 months ### "Cash flow for Startups" August 16, 2019 5.0 Overall Brex is the only company that would offer us credit and for that i’m grateful. They give us the flexibility we need to grow the business by buying things today that we’ll be able to pay back in most cases less than a week. traditional banks don’t care to understand my business and just decline, Brex gets startups. Pros The underwriting/approval process was lightning fast. No stupid questions about financial projections—just a quick and painless credit card for my company. Cons Our credit line changes DAILY. I assume this is how they adjust for risk given that they approved us so effortlessly but I can’t help but wish we could get a weekly credit line at minimum. Today I could have $10K and tomorrow it could be $7800. Hard to plan with such a fast moving target. Reason for choosing Brex 0 interest, instant underwriting, higher limit. Review Source JA Jenny A. Customer Success Manager Computer Software Used the software for: 6-12 months ### "Friendly & helpful customer service" August 21, 2019 5.0 Each member of our growing startup has his/her own card. When I first tried to use mine, I realized I hadn't activated it (my goof) and was able to quickly reach someone on the phone who helped me get it set up on the spot. No headaches, super friendly, and just downright easy. Gone are the days of using my personal card then filling out a complicated report and waiting for a reimbursement. I love Brex!! Pros Brex is the least intimidating way to handle business expenses. They seem to remove the stuffy barriers that most credit cards put forward, and using the card doesn't require a super complicated app to track expenses. Their customer service team is easy to communicate with, friendly, and efficient at resolving any questions that arise. I love the tracking through texts! Cons Honestly, I can't think of any cons at this time. Review Source Similar Products Featured