--- title: "Brex Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Brex the right Spend Management solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/182054/Brex/reviews/" page_type: "reviews" language: "en" --- Brex 4.5 (139) [View alternatives](https://www.capterra.com/p/182054/Brex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Brex Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews PK Patricia K VP, Finance and OperationsHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Brex is an amazing solution for our team for expense management and control. “ March 24, 2026 soner h CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “They only support a USD account and dont accept check payments.“ February 17, 2026 soner h CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Reporting is good, and we can track costs per location and per application“ February 17, 2026 AD Alison D CEOTelecommunications, 2 - 10 employeesUsed the software for: 1-2 years. “This is a user flow issue on the backend that is shockingly allowed to persist.“ January 22, 2025 JL James L Director of FinanceComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “The platform is easy to navigate for both myself as an admin, and for my team to use every day.“ October 20, 2025 CA Clayton A Manager, FP&AFacilities Services, 51 - 200 employeesUsed the software for: 6-12 months. “This usually comes from employees selecting/spending from the wrong budget or having to restrictive controls on a trip spending.“ October 26, 2023 EM Edwin M Training CoordinatorRenewables & Environment, 201 - 500 employeesUsed the software for: 6-12 months. “Besides having to edit a receipt or vendor I like its simplistic approach.“ February 7, 2025 RM Rahul M CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Their relative lack of customer service though is what upset me the most and the lengthy delays in getting back to me on simple things - such as perks etc, makes me think most people do not even go to their perks section, and it is hardly ever updated with the right information.“ January 13, 2023 ## Showing most helpful reviews Showing 1-25 of 139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use soner H. CEO Computer Software Used the software for: 2+ years ### "PONS Brex review" February 17, 2026 4.0 We like to work with Brex. It was easy to set up; they opened our account while we were still very early. They provided a business credit card. Pros It is all in one place and easy to integrate with 3rd-party platforms. Reporting is good, and we can track costs per location and per application Sending money and receiving money is easy Cons They only support a USD account and dont accept check payments.The international payment fees are a bit high. Ather than that, everything is ok Review Source PK Patricia K. VP, Finance and Operations Hospitality Used the software for: 1-2 years ### "A Corporate Credit Card and Expense Platform Must Have" March 24, 2026 5.0 I have been in the field for 30 years. I don't give praise where it isn't due and Brex gets a very well deserved two thumbs up for me. If I were at Capital One I would have snatched them up as well! Pros Brex is an amazing solution for our team for expense management and control. It integrates \*almost\* seamlessly with our accounting platform and allows our team to process their card transactions and monitor their budgets as real time as possible. The learning curve is almost non-existent for new users. Expense reimbursements and repayments are processed quickly through their linked bank accounts. Approval workflow and security is outstanding. Both can be tailored to mirror policies. While the free version didn't work for us, the paid version is definitely a worth the investment. Cons There are two things that I don't love. One is the default statement appearance. The merchant categories don't always reflect the goods/services purchased from the vendor, which can be confusing. It would be great if there was an alternative. The other is that you have to trigger the export to your accounting platform. If that was automatic after transactions cleared the approval process that would just take it to another level. Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Brex Brex just met my team's needs better. I have been in my role for a long time and I know the team. If you choose a product that doesn't meet the needs of the team that will be using it, you will have a challenge with adoption and success. Two years in, my team would never think about going back to our platform and couldn't imagine having a better platform. Switched from [Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/) I loved the added features of Brex with transactions being handled individually versus the old methodology of combining multiple transactions on an expense report for say an entire trip. Review Source AD Alison D. CEO Telecommunications Used the software for: 1-2 years ### "Brex is not worth the headache" January 22, 2025 1.0 Run, don't walk, away from this company. Pros Responsive customer support. Interest paid frequently with CCs. Cons Brex, like many of the newer tech-first type of banks, is over engineered and clunky on the basics. Day-to-day ops: - They don't do debit cards, only credit cards. Which is great for the fractional interest kick backs, but a nightmare if you want simple cash flow tracking. - They require a third-party bank to receive international wires. I had multiple international clients run into issues with the wording and coding to get the wire transfer to get processed. Closing the account: - For whatever reason, when you go through the online portal to close your account, you will see an 'Account Closed' confirmation on your page, but be warned: YOUR CREDIT CARDS ARE ALLOWED TO REMAIN OPEN TO CHARGES! There was no alert to the user that one MUST CALL CUSTOMER SERVICE TO HAVE YOUR CARDS CLOSED. You can't actually do it online NOR does the closing of the account automatically cancel the cards, nor any alert whatsoever to call customer support. 6 weeks after I had closed my account LinkedIn hit my card with a rogue charge. When I contacted support to reject the fraudulent charge, not only did they refuse to reject the charge to the credit card (which is industry norm and why businesses use CCs and not debits so as to have some insurance against fraud) they also did not take responsibility that the account had been closed for 6 weeks and therefore the card should have not been able to be charged. I was left on the hook for the $108 charge. And only then did they actually close the cards. This is a user flow issue on the backend that is shockingly allowed to persist. Alternatives considered [Mercury](https://www.capterra.com/p/211433/Mercury/) Reason for choosing Brex I thought they'd be good to work with, they were not. Review Source Pankaj P. Finance Manager Accounting Used the software for: 2+ years ### "Best Corporate Cards" January 11, 2025 5.0 I am using Brex cc from past few years. Easy to record your expenses and easily payment system. Anyone can easily use it. Its secure platform. Pros I like brex cards and their reporting systems. AP management ans expense tracking is awesome.I love that easily anyone can customise reports. Cons I like this product. Sometimes they take time to respond on queries and problem Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) I like brex more than that it provide more option than that. Review Source EM Edwin M. Training Coordinator Renewables & Environment Used the software for: 6-12 months ### "Quick and easy to use. " February 7, 2025 4.0 Besides having to edit a receipt or vendor I like its simplistic approach. Pros It's intuitive nature. It is straightforward for entry level users. Cons It has a tendency to auto fill receipts in for you. Switched from [Emburse Spend](https://www.capterra.com/p/248242/Emburse-Spend/) It seemed like a better choice for ease of use. Review Source RM Rima M. Head of Business Development Information Technology and Services Used the software for: 6-12 months ### "Best Corporate Card and Expense Reconciliation" August 16, 2019 5.0 Positive experiences only. The customer support and easy of use, is the best in class, and they win against the competitors. Pros \- Easy to use (mobile is so convenient) - Shortest amount of time I have spent filing expenses (almost insignificant which wins in books) - Amazing customer support (I had trouble using the Visa card for EuroRails when in London, got an immediate response from Brex, with a MasterCard version, in my online profile, that I could use instantly - Fantastic!!) Cons No cons. This card is very easy to use. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Ease of use - card and expense software fully integrated. Review Source TV Tyler V. Director of Finance Education Management Used the software for: 6-12 months ### "Great Tech with Sleek Design" December 11, 2023 4.0 It was great with easy implementation up until we found out that they had not built the ability to tag expenses with GL codes in the mobile app. Pros I liked the design of the physical credit cards and the ability to upload receipts and track spending all on the dashboard. Cons I did not like that we were not able to edit the GL codes from the mobile app at the time we began using it, which was something that was advertised incorrectly to us. This was something that we needed. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Brex The card design. However, we have since switched over to Divvy because it is free and matched what we needed. Review Source DH Dana H. Head of Business Operations Accounting Used the software for: 6-12 months ### "Really good " August 24, 2022 5.0 Pros Improve the efficiency of AP and accounting. I really like the infrastructure and dashboard. The support was outstanding Cons The payment option is only available to US companies. I am not sure what else it can be used for. Uploading batches of payments would be great . Alternatives considered [PayEm](https://www.capterra.com/p/234925/PayEm/)[Mesh Payments](https://www.capterra.com/p/218926/Mesh-Payments/) Reason for choosing Brex I used Mesh before and they were OK , our \[SENSITIVE CONTENT\] chose Brex :) Review Source RP Reena P. R&D Application Engineering Manager Research Used the software for: Less than 6 months ### "Brex for Startups " August 23, 2019 5.0 As a startup it's hard to have a team of dedicated administrative staff and Brex streamlines a lot of the work for our current members and decreases the amount of time we need to spend on expense reports. Pros The Brex user interface enables me to manage my expenses without any worries. My favourite part about the software is being able to upload receipts using my smartphone. Cons It's hard to say because this software is so unique but one thing I would like is more freedom in the categorization of items. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) With Excel each entry and receipt was manual and expense reports could take up to hours to do. Review Source JL James L. Director of Finance Computer Software Used the software for: 2+ years ### "Great card management platform" October 20, 2025 5.0 Overall, the experience has been very positive, and lures to other platforms have been unsuccessful due to Brex's strong performance Pros The platform is easy to navigate for both myself as an admin, and for my team to use every day. The card functionality is excellent with easy controls on spending limits, and great compliance tools. The banking features are on par with what I would expect from other more traditional systems as well. Cons The rewards that were offered early on to utilize the platform have diminished for even us as leagacy users. Review Source VR Verified Reviewer VP of Customer Success Computer Software Used the software for: 1-2 years ### "Modern, easy to use expense platform" October 23, 2024 5.0 Pros Easy to use, strong AI autofill for uploaded receipts, flexible budget management. Cons Login on Android app was broken for a long time, submitting expenses in bulk could be more streamlined. Review Source ES Eileen S. Assistant Controller Computer Software Used the software for: 1-2 years ### "Brex is a great value for our company" August 11, 2022 5.0 I have daily control of the credit card usage for our team of over 40. I consider this a valuable option versus a line of credit or sweep account. Brex allows a simple cash flow solution. Since our staff is exclusively remote, it also creates efficiency for procurement. Pros I like the expense receipt reminders to the staff. I like the cash rewards we receive to offset our charges. I like the integration with Quickbooks online Cons Sometimes when you online chat with customer service, it can take an extensive amount of time Reason for choosing Brex The cost and benefits of Brex Review Source JK John K. Managing Partner Computer Networking Used the software for: 1-2 years ### "Brex closing accounts that it deems not big enough" June 16, 2022 1.0 We've been using Brex for about a year now and went with them because they advertised being a bank for small business startups. A couple weeks ago they sent us a notification that we need to change routing numbers. So we had to coordinate with our payroll, Expensify, Quickbooks, and numerous customers that pay us via ACH. After doing all that, today they sent us an email that they are closing our account on Aug 15 because we aren't a big enough account for them. We deposit 30-40k every month so even though we're a small business it's not like we are inactive nor have we ever had any overdrafts. So now we are going to have to redo all of that with a new bank. So just know that if you decide to bank with them you should expect at any time they will close your account even if you're in good standing. Pros The free ACH and wire transfers were the main reason but we also liked the partnerships they had Cons They are closing accounts because despite advertising as a bank for small business, they only want customers that are doing millions. Reason for choosing Brex Free ACH, good online banking features Review Source MA Muhammet A. CTO Biotechnology Used the software for: 6-12 months ### "Great business credit card for startups and beyond. Very good expense reporting/tracking and perks. " August 20, 2019 5.0 There are teams in law firms focusing to startups, there are investors focusing to startups, there are incubators for startups.. How to get a business credit card as a startup was an unaddressed pain. Brex is a startup and they work with startups; they understand founder and startup needs challenges, expectations. They provided a very good solution. Startups receive and spend billions of dollars every year! Brex is making something needed and missing. Perfect. Pros Brex card provides more or less all of the features of a highly regarded business credit card, but it is a lot better for following reasons. They work with startups and your chance of getting a credit card as a funded startup is higher and a lot easier. Plus, they keep improving, adding new features every few months. Their website and expense tracking/filing is intuitive and easy, they offer multi layers of protection and convenience (online cards etc). For life science companies there are additional discounts they secure from major vendors. Support team is "real time" responsive or quick via email. You do not need to shout to a voice recording 10 times "I want to talk to a representative" or waste hours. My impression over the last one year is highly positive! Cons No cons compared to all other cards I have used from other top providers. Review Source VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "great bank services" December 28, 2022 5.0 quality service and trust I recommend Pros What I like the most is that we can use the physical card and it facilitates the payments. And we have a complete report on our different transactions Cons I found no problem with brex, it works fine Review Source PS Philip S. CEO Biotechnology Used the software for: 6-12 months ### "A solution for a problem that shouldn't exist (getting a reasonable corporate credit card)" August 20, 2019 5.0 Extremely positive, and I recommend it to all of my friends starting/running companies. They also send a hand-written card with about 30 signatures when we raised a round, which was a small touch but great (my bank didn't do this...) Pros Without a doubt it is the ease of use. A couple of my favorite features... 1. Integration with QuickBooks. 2. Invoice management. We swipe the card, get a text asking for a photo, which when we provide it automatically matches to my chart of accounts in QBO. Similarly, you can also forward invoices to receipts@brex.com and it does the same. This makes invoice management much, much better. 3. Instant approval for employee credit cards, with limits I can set. 4. Clean intuitive website 5. Solid travel booking system, impactful rewards (we get 3% back on lab supplies, a major expense) and a huge number of perks with other startup friendly companies. Cons There were some things we wanted visualized on the portal early on, but when we made the suggestions they were actually super quick to change them. Review Source SMS Sakinah Mone S. Owner Retail Used the software for: 6-12 months ### "Bank On Brex!" March 21, 2022 5.0 Pros In addition to the spend management/card issuing features, Brex offers an Instant Revenue program (still in Beta) that allows you to receive a percentage of e-commerce sales almost instantly after the sale completes. Cons Customer service doesn't seem too knowledgeable. They often bounce you around until you get to a supervisor who can actually assist you. Review Source VR Verified Reviewer CEO Retail Used the software for: 1-2 years ### "Brex changed over the past year" July 15, 2021 5.0 Despite the changes over the past year, I still like Brex and use it for our daily banking needs. Pros Brex has been great with delaying our net terms. They are also a fantastic bank service with very low fees and a great UX. Cons Brex changed over the past year from having net 60 payments to close to getting rid of that. Now they are more of bank, but failed to let their existing customers know. Review Source EG Emma G. Product Designer Insurance Used the software for: 1-2 years ### "Easiest corporate card I've ever used" August 27, 2019 5.0 This is a really great solution, especially for our small distributed team. No one wants to have to spend time submitting expense reports and it allows me to have some autonomy with purchasing things I wouldn't otherwise need approval for. I'm not sure what the admin side of things is like but from an employee perspective, it's the easiest business spending account I've ever used. Pros I love having a physical and digital card. I order a lot of marketing materials for our company and it couldn't be more simple. I save my passwords in 1Password, but their website and my account make it really easy to access all the information I need to make a purchase. With the digital card, I don't have to do anything at all – I trust my purchase details are going to the right person to review. No forms to fill out or expenses to log – it's great! With the physical card, the only thing I have to do is take a photo of my receipt and I'm done. Again, couldn't be easier. Cons There is nothing I dislike. It's easy, modern, and trustworthy. Review Source BP Brent P. CEO Computer Software Used the software for: Less than 6 months ### "At Last! Corporate Cards that have moved out of the Paleolithic Era" August 16, 2019 5.0 Overall experience has been a joy. The support and account management has been great. The software is nicely designed. Pros Getting set up and running was a super simple and quick process. All online, no forms. I was running within 5 minutes with my first virtual card. I can add users in less than 30 seconds without any drama. Cons I can only synch with one of my Xero instances.... I'd like to use Brex globally, but right now it just seems to be for US market. Review Source RM Robby M. Accounting Manager Information Technology and Services Used the software for: Less than 6 months ### "Great card for start-ups that need flexibility" August 16, 2019 4.0 Better end-user experience, more rewards. Pros 1) The users love the receipt-texting function and the new mobile app and so far think it is easier than our previous expense reporting provider 2) Not tied to a bank so you're not required to hold your collateral at a specific institution 3) Great rewards structure for a company with a lot of travelers; we earn tens of thousands more than the standard 1% bank corporate card program 4) The virtual cards are a nice option for users with subscriptions like central G&A Cons 1) The main reason I gave a 4/5 for overall quality is a current lack of general ledger integrations. The export/import process during month-end close is fine for small to mid-size startups, but for anything larger, the bookkeeper might find the recording procedure cumbersome. 2) The availability calculation isn't particularly transparent and can be hard to predict. Reason for choosing Brex Flexibility, user experience, rewards program Review Source MSEL Melinda Su En L. CEO/Cofounder Packaging and Containers Used the software for: 6-12 months ### "Brex - great for startups" August 18, 2022 5.0 Pros I love being able to issue different spending cards and assigning max limits. I also appreciate the feature that pings users to upload receipts and a memo. I also like that we get to earn points without needing to actually have a credit card. Cons Integration with Quickbooks. The way it records transactions between the primary cash account and card transaction sometimes makes it look like the transaction happened twice. This was an issue for our bookkeeper who found it frustrating, but they eventually figured it out and was able to integrate the sync between Brex <> Quickbooks appropriately. Reason for choosing Brex Free and easy to start! Review Source LH Lai H. Staff Accountant Information Technology and Services Used the software for: 1-2 years ### "Ok product for it's price" October 25, 2022 3.0 Pros The virtual cards give the accounting team some control over spending Cons Receipt upload was manual, not great for high volume of transactions Review Source cH chad H. CEO Computer Software Used the software for: 6-12 months ### "Cash flow for Startups" August 16, 2019 5.0 Overall Brex is the only company that would offer us credit and for that i’m grateful. They give us the flexibility we need to grow the business by buying things today that we’ll be able to pay back in most cases less than a week. traditional banks don’t care to understand my business and just decline, Brex gets startups. Pros The underwriting/approval process was lightning fast. No stupid questions about financial projections—just a quick and painless credit card for my company. Cons Our credit line changes DAILY. I assume this is how they adjust for risk given that they approved us so effortlessly but I can’t help but wish we could get a weekly credit line at minimum. Today I could have $10K and tomorrow it could be $7800. Hard to plan with such a fast moving target. Reason for choosing Brex 0 interest, instant underwriting, higher limit. Review Source JA Jenny A. Customer Success Manager Computer Software Used the software for: 6-12 months ### "Friendly & helpful customer service" August 21, 2019 5.0 Each member of our growing startup has his/her own card. When I first tried to use mine, I realized I hadn't activated it (my goof) and was able to quickly reach someone on the phone who helped me get it set up on the spot. No headaches, super friendly, and just downright easy. Gone are the days of using my personal card then filling out a complicated report and waiting for a reimbursement. I love Brex!! Pros Brex is the least intimidating way to handle business expenses. They seem to remove the stuffy barriers that most credit cards put forward, and using the card doesn't require a super complicated app to track expenses. Their customer service team is easy to communicate with, friendly, and efficient at resolving any questions that arise. I love the tracking through texts! Cons Honestly, I can't think of any cons at this time. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.